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TownePlace Suites Houston Intercontinental Airport

#93 of 468 Hotels in Houston
Certificate of Excellence
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4015 Interwood North Parkway, Houston, TX 77032
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TownePlace Suites Houston Intercontinental Airport
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TownePlace Suites Houston Intercontinental Airport
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78 reviews from our community

Traveler rating
    32
    28
    12
    5
    1
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12
14
12
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Garner, North Carolina, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had not planned to stay in Houston, but thanks to a snafu with United Airlines (don't even get me started), we lucked upon this location to stay the night. The rates were very reasonable and prior reviews were good. When we arrived, however, we could not have been more pleased. The staff were very welcoming, the... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Lisa B, Thank you very much for taking the time to share your experience at our hotel! While I wish your visit would have been under better circumstances, we greatly appreciate that you chose to stay with us. Thank you again, and we look forward to seeing you in the future. Chad More 

Houston, Texas
1 review
5 of 5 stars Reviewed April 1, 2015

I would like to start by saying that the Sales Manager Jennifer Polasek is simply amazing. She is truly the definition of customer service. I think that Marriott needs to pay close attention to this one. I live on the road and stay in over 150 hotels a year. I always try and stay at Marriott. This by far is... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Skip B, WOW! Thank you so much for the excellent review and for staying with us. Skip, you nailed it, Jennifer is a true asset and we are so fortunate to have her on our team. Thanks again for staying with us, and we look forward to seeing you again! My best, Chad More 

West Bloomfield, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

I was one of many in a large group for work and we needed several rooms by the Houston Bush airport. I worked with Jennifer, sales manager, who was able to accommodate such a large group and made our stay very comfortable. She even introduced herself to our group when arriving and gave us a warm welcome. Our group experience... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Lisa M, Thank you for staying with us this week, and for taking the time to share your experience on TripAdvisor. We greatly appreciate your kind words, and look forward to taking excellent care of you again soon! Thanks again, Chad More 

Honolulu, Hawaii
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2015

The beds are comfortable and clean, with a kitchenette that has a full size refrigerator. In the morning 0600-0900 there is a breakfast, and on Mon -Wed from 6pm there is a happy hour with food(appetizer) and drinks. It's great because you have to walk to get to any restaurant. A few blocks away there is a mall with a... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Jkak - Thank you very much for choosing the Towneplace Suites by Marriott for your recent visit to the Houston/IAH area. I am very glad to read that you enjoyed your stay with us! We look forward to seeing you again the next time your travels bring you to Houston. Thanks again, Chad More 

Brooklyn, New York
Top Contributor
50 reviews 50 reviews
44 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 18, 2015

The hotel is located very close to the airport. My room was clean. If someone is very sensitive to airplane noise, every so often I heard the sound of airplanes flying over the hotel even through my room windows were closed. It did not bother me but may bother someone with noise sensitivity. The breakfast had fresh fruit choices including... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Professor18, Thank you very much for choosing our hotel for your recent visit to the Houston/IAH area. I am very glad to see that you enjoyed your stay with us, and we look forward to taking great care of you again in the future. Thanks again, Chad More 

Waco, Tx
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 17, 2015

My wife and I really like this location. It's really convenient to the airport. It's the most reasonable when you want to make use of your Rewards points. On the weekends it's really, really quiet too. They also let you park your car for free for 7 nights if you spend one night and take their airport shuttle. That said... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Davidel57, Thank you for your many stays in our hotel. We are so glad that you choose to make our hotel your home while you are in Houston. I am very sorry for the delays that you have experienced with our shuttle. We recently revised our shuttle coverage hours of operation and coverage, and we are confident that you... More 

Ames, Iowa
Top Contributor
63 reviews 63 reviews
62 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 2, 2015

Getting here was a bit tricky, it is off the main road, and onto a super rough road, we are talking so rough it is 4 lanes but no markings as the truck that paints lines prolly couldn't stay steady enough to paint straight. Tucked away when you finally arrive in a garden like setting are twin hotels, one being... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Chuck, Thank you for choosing the Towneplace Suites by Marriott, and for taking the time to share your experience on TripAdvisor. I am glad that you enjoyed your stay with us, and absolutely agree - keep it under 15 mph and keep a lid on the coffee! Thank you very much for your feedback on the guest laundry room,... More 

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 1, 2015

My wife and I got stuck in Houston due to flight being cancelled. We stayed at Towne Place at the airport. At first, I wasn't excited due to past experience with the chain which I would have compared to Extended Stay or Candlewood. But, that has changed. I was very impressed. My room was great, nicely furnished and decorated and... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Kenford1, Thank you very much for choosing the Towneplace Suites by Marriott for your recent visit to the Houston/IAH area. WOW! I am thrilled by your great review, and am glad to hear that you enjoyed your experience. I can't wait to share your review with our team, and we all look forward to seeing you again in the future.... More 

Spokane
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 14, 2015

Pros: -clean -close to airport -free shuttle -free breakfast -nice pool Cons: -internet was slow and in and out- didn't work half the time -cable tv didn't work -refused to make extra oatmeal at breakfast when it had run out -requested laundry bags twice before they finally brought them -requested pool towels twice before they finally brought them -told us... More 

Was this review helpful? Yes 1
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Kylie - Thank you for choosing the Towneplace Suites by Marriott for your recent visit to the Houston area, and especially for taking the time to share your experience! I am very sorry that we failed to provide an exceptional experience during your visit. I would like to discuss with you in a bit more detail. Please respond to... More 

Columbus, Georgia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 12, 2015

Of all the hotels in this brand I've stayed for the many years, this is the second TownePlace Suites I've stayed at and it was really nice. Updated and great location. They appeared to be nearing the end of a renovation project but everything was really nice. The staff was professional and very informative about local eateries. Near the airport... More 

Was this review helpful? Yes 1
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Misty, Thank you so much for taking the time to share your review of our hotel. We truly appreciate your visit, and that you shared your experience. You are absolutely correct - we are at the tail end of a full renovation! All rooms and public areas have been completely remodeled and are looking great. Thank you again for your... More 

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