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TownePlace Suites Houston Intercontinental Airport

#73 of 469 Hotels in Houston
Certificate of Excellence
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4015 Interwood North Parkway, Houston, TX 77032
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TownePlace Suites Houston Intercontinental Airport
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83 Reviews from our TripAdvisor Community

Traveler rating
    36
    29
    12
    5
    1
See reviews for
13
15
12
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (18)
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Texas
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a very clean, nice hotel. We arrived around 5:00 pm. We drove to Humble to have dinner then came back. The place was very clean and employees very nice and helpful. The breakfast had a variety of foods. Will definitely stay here again.

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

kellock, Thank you for choosing the Towneplace Suites for your recent visit to the Houston area, and for taking the time to share your feedback on trip advisor. Glad to see that you enjoyed your stay, and that you found the Humble area with all the restaurants - so many choices! Again, many thanks for your review and we hope... More 

Austin, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

TownePlace Suites was a very nice place to stay with very clean and updated rooms, The staff was extra friendly and helpful pointing out directions if needed and the cleaning staff was great as well. The breakfeast could open a bit earlyer but it was a great meal with a wide variety of healthy food to choose from. Easy location... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Mike C, Thank you for staying with us, and for taking the time to share your experience. We are glad that you enjoyed your stay, and hope to see you again. My Best, Chad More 

Silang, Philippines
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a wonderful hotel. Excellent room, clean, spacious, attentive staff and always smiling. I was impressed by the breakfast: almost all you can imagine to make it healthy and complete (with eggs,different type of fruits, yogurths, cereals, etc). The pool is not so big but enough to get a splash during a hot day. Also, a nice neighborhood around... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hello, Thank you very much for choosing our hotel. I am glad to read that you enjoyed your stay with us, and that you enjoyed some of the upgrades we recently made to our breakfast. The staff and I hope that we get to see you again when your travels bring you to Houston! Thanks! Chad More 

South Carolina
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stuck in Houston after flight cancelled. Arrived hot, tired and frustrated. Daria and Andrew were so efficient in getting us checked in, provided a bag of snacks and even arranging for a bag breakfast for our early departure in the morning. They offered suggestions for ordering in food or where we could walk to get a meal. The room was... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hello, Thank you very much for taking the time to share your experience on TripAdvisor. I completely agree with you - Andrew and Dania are awesome! We are so glad that you enjoyed your brief stay, and we hope to get a chance to see you again very soon. My Best, Chad More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

Awesome find, very nice hotel located off highway 8 on belt line near bush intercontinental airport, this hotel is located next to a Fairfield hotel as well, close to I 45 to head downtown Houston or north toward the woodlands, not many stores or places to eat near hotel may have to drive a bit to find food or gas,... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Sheldon G, Thank you for staying at the Towneplace Suites during your basketball tournament, and for taking the time to share your experience! The staff and I are delighted that you enjoyed your stay with us, and we hope to see you again very soon. Thanks again, Chad More 

Garner, North Carolina, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 11, 2015

My husband and I had not planned to stay in Houston, but thanks to a snafu with United Airlines (don't even get me started), we lucked upon this location to stay the night. The rates were very reasonable and prior reviews were good. When we arrived, however, we could not have been more pleased. The staff were very welcoming, the... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Lisa B, Thank you very much for taking the time to share your experience at our hotel! While I wish your visit would have been under better circumstances, we greatly appreciate that you chose to stay with us. Thank you again, and we look forward to seeing you in the future. Chad More 

Houston, Texas
1 review
5 of 5 stars Reviewed April 1, 2015

I would like to start by saying that the Sales Manager Jennifer Polasek is simply amazing. She is truly the definition of customer service. I think that Marriott needs to pay close attention to this one. I live on the road and stay in over 150 hotels a year. I always try and stay at Marriott. This by far is... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Skip B, WOW! Thank you so much for the excellent review and for staying with us. Skip, you nailed it, Jennifer is a true asset and we are so fortunate to have her on our team. Thanks again for staying with us, and we look forward to seeing you again! My best, Chad More 

West Bloomfield, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

I was one of many in a large group for work and we needed several rooms by the Houston Bush airport. I worked with Jennifer, sales manager, who was able to accommodate such a large group and made our stay very comfortable. She even introduced herself to our group when arriving and gave us a warm welcome. Our group experience... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Lisa M, Thank you for staying with us this week, and for taking the time to share your experience on TripAdvisor. We greatly appreciate your kind words, and look forward to taking excellent care of you again soon! Thanks again, Chad More 

Honolulu, Hawaii
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 26, 2015

The beds are comfortable and clean, with a kitchenette that has a full size refrigerator. In the morning 0600-0900 there is a breakfast, and on Mon -Wed from 6pm there is a happy hour with food(appetizer) and drinks. It's great because you have to walk to get to any restaurant. A few blocks away there is a mall with a... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Jkak - Thank you very much for choosing the Towneplace Suites by Marriott for your recent visit to the Houston/IAH area. I am very glad to read that you enjoyed your stay with us! We look forward to seeing you again the next time your travels bring you to Houston. Thanks again, Chad More 

Brooklyn, New York
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 18, 2015

The hotel is located very close to the airport. My room was clean. If someone is very sensitive to airplane noise, every so often I heard the sound of airplanes flying over the hotel even through my room windows were closed. It did not bother me but may bother someone with noise sensitivity. The breakfast had fresh fruit choices including... More 

Was this review helpful? Yes
Chad S, General Manager at TownePlace Suites Houston Intercontinental Airport, responded to this review

Hi Professor18, Thank you very much for choosing our hotel for your recent visit to the Houston/IAH area. I am very glad to see that you enjoyed your stay with us, and we look forward to taking great care of you again in the future. Thanks again, Chad More 

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