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Value Place I-10 West

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121 Baker Road, Houston, TX 77094
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1 room 1 guest
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Value Place I-10 West
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26 Reviews from our TripAdvisor Community

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Traveler rating
    7
    5
    4
    4
    6
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10
Couples
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5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • Spanish first
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  • All months
    (26)
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    (3)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (7)
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    (5)
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Katy, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

not bad inside but no security or cameras outside, had the 800 dollar stereo/gps unit stolen out of my truck and found out three more vehicles were broken into over the previous weekend. Not cost effective with loss. Save money by paying more for the room in a better area.

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place I-10 West, responded to this review

We are sorry to hear your experience was not a fully positive one. We will look into what happened during your stay with us. We wish you the best and apologize for the inconveniences you experienced during your stay with us. More 

Houston, Texas
1 review
1 of 5 stars Reviewed June 17, 2015

ValuePlace Houston on Katy Hwy. I would never stay there again. While it seems to be a bargan at 300+ per week, the beds do not even have box springs. It's like sleeping on a military 5 inch thick mattress. Nothing is included. While there is a small kitchen, there's no cups, dishes, pot, pans, nothing unless you pay another... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place I-10 West, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

Travelers are raving about these Houston hotels

Sugar Land, Texas
1 review
5 of 5 stars Reviewed May 6, 2015

I want to thank Bernard for his amazing service. He is very helpful and respectful. He worked beyond his work hours very patiently to complete all check-in formalities. During that particular day, there were lot of system issues. Bernard ensured that all issues were fixed and he went the extra mile to help me out. He is a great asset... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place I-10 West, responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

1 review
4 of 5 stars Reviewed April 26, 2015 via mobile

from the time the front desk girl checked me in. to the smiling faces every morning. i stayed at the location for about 2 weeks and for my whole stay the fron desk girl. who i believe her name is orianna. she was very respectful from the time she checked me in. every time i would need towels sheets or... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place I-10 West, responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to... More 

Waxahachie, Texas
1 review
5 of 5 stars Reviewed February 17, 2015

Everyone was wonderful. It began at the front desk. It was our first stay here. It was very nice. We checked out and discovered that my husband had left his kindle behind. We called and they found it and gave it to us when we returned. Wonderful!!! Thank you again.

Was this review helpful? Yes
Sean A, Owner at Value Place I-10 West, responded to this review

We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 13, 2015

My boyfriend and I stayed here for three weeks. We both had issues from the beginning with the wifi. The front desk lady gave us a number to call and they fixed the problem but only for a day. I had to call back a total of five times during my stay which is five times too many. Another problem... More 

Was this review helpful? Yes 2
Sean A, Owner at Value Place I-10 West, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another... More 

United States
1 review
4 of 5 stars Reviewed November 19, 2014

Good people felt like home. i WAS confused about prices but the overall experience was great. the manager was sweet and helpful and so was the other two workers. However i didn't like like the fact they only cleaned by weekly.

Review collected in partnership with Value Place

Was this review helpful? Yes
Sean A, Owner at Value Place I-10 West, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

Al Jubail, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 17, 2014

The neighbors upstairs did not sleep at night. They stomped around and slammed doors all through the night. After complaining for several nights in a row, the hotel made me move to a new room, instead of the offenders. These neighbors had disturbed other guests before me. The hotel staff would not have them move to the ground floor so... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

I recently stayed at this place, twice, the first time was 2 and a half weeks ago. WONDERFUL experience with the female manager. I loved it so much I came back on the 6th. The manager that was there, male, I don't want to say names because I may be wrong, was rude and disrespectful. The most unprofessional manager I've... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed September 9, 2014

My 1st time staying here and really like it i been here for a month and plan to stay here for a while. The people working here give great service everything is very clean and its peaceful i like that a lot.

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