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Value Place I-10 West

Hotel website
121 Baker Road, Houston, TX 77094
Best prices for: 1 room 1 guest
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Value Place I-10 West
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Value Place I-10 West
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25 reviews from our community

Traveler rating
    7
    5
    5
    4
    4
See reviews for
9
Couples
0
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (25)
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    (4)
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    (9)
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    (7)
  • Dec-Feb only
    (5)
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Sugar Land, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I want to thank Bernard for his amazing service. He is very helpful and respectful. He worked beyond his work hours very patiently to complete all check-in formalities. During that particular day, there were lot of system issues. Bernard ensured that all issues were fixed and he went the extra mile to help me out. He is a great asset... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

from the time the front desk girl checked me in. to the smiling faces every morning. i stayed at the location for about 2 weeks and for my whole stay the fron desk girl. who i believe her name is orianna. she was very respectful from the time she checked me in. every time i would need towels sheets or... More 

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Houston, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2015

A decent place for a fair value. Good location. But seriously consider staying somewhere else if you value your vehicle. Security is non existent and management refuses to address the serious theft and break-in problem. This issue is well known to the owners and doubters can simply check the police reports from the sheriff dept...(public record) Last night (April 7th)... More 

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Waxahachie, Texas
1 review
5 of 5 stars Reviewed February 17, 2015

Everyone was wonderful. It began at the front desk. It was our first stay here. It was very nice. We checked out and discovered that my husband had left his kindle behind. We called and they found it and gave it to us when we returned. Wonderful!!! Thank you again.

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Sean A, Owner at Value Place I-10 West, responded to this review

We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return. More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2015

My boyfriend and I stayed here for three weeks. We both had issues from the beginning with the wifi. The front desk lady gave us a number to call and they fixed the problem but only for a day. I had to call back a total of five times during my stay which is five times too many. Another problem... More 

Was this review helpful? Yes 2
Sean A, Owner at Value Place I-10 West, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another... More 

United States
1 review
4 of 5 stars Reviewed November 19, 2014

Good people felt like home. i WAS confused about prices but the overall experience was great. the manager was sweet and helpful and so was the other two workers. However i didn't like like the fact they only cleaned by weekly.

Review collected in partnership with Value Place

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Sean A, Owner at Value Place I-10 West, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

Al Jubail, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 17, 2014

The neighbors upstairs did not sleep at night. They stomped around and slammed doors all through the night. After complaining for several nights in a row, the hotel made me move to a new room, instead of the offenders. These neighbors had disturbed other guests before me. The hotel staff would not have them move to the ground floor so... More 

Was this review helpful? Yes 1

Travelers are raving about these Houston hotels

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

I recently stayed at this place, twice, the first time was 2 and a half weeks ago. WONDERFUL experience with the female manager. I loved it so much I came back on the 6th. The manager that was there, male, I don't want to say names because I may be wrong, was rude and disrespectful. The most unprofessional manager I've... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed September 9, 2014

My 1st time staying here and really like it i been here for a month and plan to stay here for a while. The people working here give great service everything is very clean and its peaceful i like that a lot.

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Katy, United States
1 review
4 of 5 stars Reviewed September 9, 2014

Good Value for each cent !!! I liked the place . Good Value for each cent !!! I liked the place . Good Value for each cent !!! I liked the place . Good Value for each cent !!! I liked the place . Good Value for each cent !!! I liked the place . Good Value for each cent... More 

Review collected in partnership with Value Place

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