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All 451 Houston hotels

Value Place I-10 West

121 Baker Road, Houston, TX 77094
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Ranked #242 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 2 weeks ago
Geniah M
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  • Reviews (12)
  • Photos (9)
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12 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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1 review
5 of 5 stars Reviewed 2 weeks ago

This is our first time staying at an extended stay. Unfortunately, we are waiting till on keys to our new place which will not be ready until the 1st of September. We went on line and located similar places in our area. With myself and Glenn being in the industry where customer services takes part it was important to see... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 4 weeks ago

I have been Staying at the hotel for over a year and I have seen people come and go. One thing Has always said the same The staff has always made my family and I feel at home. They are always on top of things and always willing to help. Corliss and Dave have especially made an impact on my... More

Was this review helpful? Yes
Houston, Texas
1 review
4 of 5 stars Reviewed 5 weeks ago

Carliss is one of the employees who work at ValuePlace. Beginning on the first day I met her when I arrived at the extended stay, she made me feel very welcome and she was extremely helpful. She explains the rules of the hotel and do her best to make everyone feel safe. Because she is so friendly, folks respect her... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

I love this place the staff was awesome I had no problems the month I was there. Rooms are clean no in out traffic at all this is a must stay it was well worth it!! If you are ever in this area wether for along term or short this is the place that I truly recommend customer service is... More

Was this review helpful? Yes
Ricky R, General Manager at Value Place I-10 West, responded to this review

Toy03, Thank you so much for your review. I am so glad you enjoyed your stay with us, I hope next time you are in the area you will stay with us again. Have a wonderful day! Best Regards, Ricky Rohde General Manager More

Toronto, Canada
1 review
4 of 5 stars Reviewed November 17, 2013

I stayed for 15 days and I enjoyed my stay, the beds were comfortable and there was no security issue till the duration I stayed. The staff was very cooperative. The security I found was very good. It is difficult to enter into the hotel without the electronic key.

Was this review helpful? Yes
Houston, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 9, 2012

Cars get broken into on a regular basis here. There is no camera in the parking lot. The management says to get used to it. 1 manager (older guy) is very rude and unhelpful, the other younger seems OK. I have seen cockroaches. The keyed entry is finicky and causes problems getting in. The bottom floor is not good for... More

Was this review helpful? Yes 4
Heather L, Manager at Value Place I-10 West, responded to this review

Thank you for your comments. When bug issues are reported, they are treated immediately by our pest control company. The keyed entry issue has been fixed and our housekeeping staff does not clean past 6 p.m. as a courtesy to our guests. Value Place strives to provide a consistently clean, safe, and affordable stay for our guests. More

Arlington, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 17, 2012

Stayed here for 5 nights at the end of July/beginning of August 2012. Really, you get what you pay for. I didn't have any issues with rude staff, they just never seemed in a hurry. Had to wait a long time to check in - I think they could have been faster. Never saw any bugs. Seemed safe enough, bed... More

Was this review helpful? Yes 5
Houston, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 27, 2012

I lived here for a year a while back and it was wonderful. Moved back in a few months ago and things are horrible. 1) It's overrun with roaches 2) Rude employees - Mr. Robinson is unspeakably rude. I waited at the counter to pay for internet (very slow) and was ignored by Danielle while she had a personal discussion... More

Was this review helpful? Yes 4
Houston, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 8, 2012

I stayed at this value place, in 2009 and I had the best time of my life, the manager that was there at that point was the sweetest person, and the staff was so enjoyable, they actually cared about us and our stay, I just stayed there 2 weeks ago and i was horrid, the sheets were nasty, the manager... More

Was this review helpful? Yes 4
Management response:

I apologize that your stay did not meet your expectations. We certainly strive that every guest stay is similar or better than the one you had in 2009. We sincerely hope that you will give us another try and thank you for bringing the customer service issues to our attention. Value Place Property Management More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 24, 2012

This red head manager has no clue on good communication skills, l had a problem with the slow and almost non-existant internet service that cost $10 per wk, local call that they charge for.A lady called Bonnie,she's welcoming, attentive @first l thought she was the manager.She deserves to be promoted to position of MANAGER l hope the owner of this... More

Was this review helpful? Yes 3
Management response:

First, I want to thank you for bringing this to our attention. We will visit with Thomas and find out what happened during your stay. Second, I'm going to email you privately and get some more details. Third, I sincerely hope that you will try us again if you ever need extended stay lodging again. Value Place Property Management More

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Additional Information about Value Place I-10 West

Address: 121 Baker Road, Houston, TX 77094
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
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Also Known As:
Value Place i-10 West Hotel Houston

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Official Description (provided by the hotel)
Value Place is an extended stay hotel that meets every life traveler’s need for affordable, clean and secure, temporary lodging with our remarkably low weekly rates, rigorous cleanliness standards, total commitment to your comfort, privacy and peace of mind, and our just-right simplicity. Whether you’re traveling on business, pleasure, relocation, or just looking for a temporary base camp on your life’s journey, Value Place is your place.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 
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Questions & Answers

Questions? Get answers from Value Place I-10 West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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