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Days Inn Houston - Galleria Mall

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3333 Fountain View Drive, Houston, TX 77057
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Days Inn Houston - Galleria Mall
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255 Reviews from our TripAdvisor Community

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Austin, Texas, USA
Level Contributor
310 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Andrea A., morning manager, brightened my day with her great and charismatic personality. The evening manager took care to be sure we got exactly what we wanted. The room is very clean and we have stayed here before. We have a good place to come to in Houston! Good breakfast also!

Helpful?
Thank Gloria L
Guest R, Front Office Manager at Days Inn Houston - Galleria Mall, responded to this review

Thank you so much for your wonderful review, I am so honor and proud to be the Manager at Days Inn Galleria. Marvel also appreciate the comment. Its guest such as yourself that make my day. Our staff work really hard to make sure our guest get what they need while staying at Days Inn Galleria. We have a great... More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

One of the best Days Inn locations I have visited. The only negative for us was the loud Houston traffic that kept waking us up during the night.

Review collected in partnership with Days Inn

Helpful?
Thank Don C
Guest R, Guest Relations Manager at Days Inn Houston - Galleria Mall, responded to this review

Thank you for taking time to share your experience with others. These posts carry a lot of weight and help others make an educated choice when away from home. We really enjoy having you stay with us at Days Inn Galleria and we look forward to seeing you in the future. Thank you, Andrea Anderson Assistant Manager More 

Houston, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

The room next to me they had problem and the police was called. I was givin room was allardy takin by other quest

Review collected in partnership with Days Inn

Helpful?
Thank samuelh806
Guest R, Manager at Days Inn Houston - Galleria Mall, responded to this review

On behalf of the entire staff at Days Inn Galleria, we apologize for the concern you shared about your experience at this hotel. I have address the the problems you faced with our team, and I assure you this will not happen again. We appreciate the feedback and will use it to fine tune our operations in the hop that... More 

Willis
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

For an older facility, this is a well maintained and managed hotel. Convenient location and good value.

Review collected in partnership with Days Inn

Helpful?
Thank George G
Days Inn H, Guest Relations Manager at Days Inn Houston - Galleria Mall, responded to this review

Thank you for your review, we are pleased to learn that our location met your needs. Our staff work really hard in maintaining the property. So again we thank you for being our value guest and we look forward to having you back in the future. More 

South Houston, Texas
1 review
5 of 5 stars Reviewed December 11, 2015

Andrea Anderson the Assistant Manager has been more than accommodating to me, making me feel warm and welcome to the point I don't want to leave. I had to come and stay due to my apartment building caught on fire. The entire staff has been great the bed is comfortable and the area is convent to get around. The area... More 

Helpful?
Thank william j
Days Inn H, Guest Relations Manager at Days Inn Houston - Galleria Mall, responded to this review

Andrea Anderson the Assistant Manager has been more than accommodating to me, making me feel warm and welcome to the point I don't want to leave. I had to come and stay due to my apartment building caught on fire. The entire staff has been great the bed is comfortable and the area is convent to get around. The area... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2015

Great location. Easy access to many places. Restaurants in walking distance. Downtown is very close by. Hotel room was updated and comfortable. Hot waffles for breakfast as well as regular Continental Breakfast items. We wished there was a meat option available. Staff was nice especially the Assistant Manager, Andrea Anderson, who was very pleasant and went above and beyond to... More 

Helpful?
Thank Sabrina A
Days Inn H, Guest Relations Manager at Days Inn Houston - Galleria Mall, responded to this review

Very kind words, we thank you! we are happy to hear that this location was well accommodating for your needs. My first priority is my guest and making sure they feel like they are home when away from home. I love my job and my guest and I will do whatever it take to make them feel welcome at Days... More 

North Houston, Texas
2 reviews
4 of 5 stars Reviewed December 10, 2015

The management has to have the friendliest, most helpfull staff of most hotels that I have stayed at. Don't let the location bother you. This is a clean, well kept property.

Review collected in partnership with Days Inn

Helpful?
Thank timothyp56
Days Inn H, Guest Relations Manager at Days Inn Houston - Galleria Mall, responded to this review

Thank you for taking the time to let us know we did meet your expectations. We try very hard to exceed our guests need at every turn. It was our pleasure to get the issue resolve in a timely manner. I will be sure to pass along your comments to our team it means a great deal to them. Thank... More 

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