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All 451 Houston hotels

Candlewood Suites Houston NW - Willowbrook

2.5 of 5 Hotel   |   8719 FM 1960 West, Houston, TX 77070
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Ranked #111 of 451 hotels in Houston
A recent review
4 of 5 stars Reviewed June 15, 2014
Edward B Melbourne, Florida
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  • Reviews (23)
  • Photos (67)
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23 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Melbourne, Florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 15, 2014

Stayed 2 weeks at this hotel on business, had to extend my trip another week and check out because hotel was sold out for my room type (checked into another IHG property). Hotel located on busy thoroughfare, with nearby building construction. Area is quiet though, and removed from the street. Hotel is clean, room was clean (housekeeping only cleans once... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

I had to be in Houston for two weeks on business. I was recommended a few hotels, including this one. From the moment I called to check on availability I was treated incredibly well. Great room, with kitchen, free washer and dryers in the hotel. Close to every place I needed to be. The staff at this hotel are extremely... More

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Cypress, Texas
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2014

We had a small electrical fire in our home and was put up for 6 nights at Candlewood Suites-Willowbrook while repairs were being done. The room was comfortable, but a little small for 2 people, I thought. We are used to a king sized bed and we were given a queen bed, but that was probably not the fault of... More

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Senior Contributor
32 reviews 32 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 7, 2013

Staff was friendly, hotel and room very clean. Room and bathroom were spacious. Bed was comfortable. We liked the full size fridge in the room. Only complaint was that you can hear people in the halls. We would stay here again.

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Sacramento, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2013 via mobile

The hotel was clean and the staff was friendly. The room was clean and had all of the amenities that would be necessary for a short or long term stay. The only negative thing that I experienced was the dirty sofa. It had stains all over it and needed cleaned. Other than that, the suite was clean. I would stay... More

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Top Contributor
55 reviews 55 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 6, 2013

Have stayed at many CS, and they have all been acceptable. This hotel is different from the rest, and not in a good way. This is a three floor hotel. Once you go forward, passing the front desk, the difference becomes apparent. There is no air conditioning in the halls and the two upper floors are even more stifling. Rooms... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston NW - Willowbrook, responded to this review

Dear schmoov, Thank you for staying with us and taking the time to give feedback. I am happy to know that you found our staff service commendable. Please accept my apologies for falling short of your expectations especially with the temperature of the hallways which you encountered and condition of the walls in the room you were given. Rest assured,... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

We came here as part of a soccer tournament. I must admit I had very low expectations, but the staff so overwhelmed me with gracious service that I have say I'd try to stay here again if in the area! Kory and Jessica, in particular, deserve to be singled out for their competence and effort.

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Minneapolis, Minnesota
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2013

I have stayed at quite a few Candlewood Suites and this one is second to none. The staff is very helpful and friendly and the cleaning staff is the best I've seen at any hotel I've stayed at! It's location offers great restaurants and plenty of shopping in the area. I would recommend this hotel to anyone staying in Houston.

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London, United Kingdom
Top Contributor
58 reviews 58 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 29, 2013

We stayed here at the last minute since we wanted to be near a mall for some last minute shopping before catching a flight out of IAH the next day. The rooms we had were spacious and homey as well as spotlessly clean and in good condition. Everything about this place seemed to be clean and well kept. It was... More

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Corpus Christi, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 18, 2012

For a quick clean place to stay with all the comforts of home, this is a great choice. Conveniently off the Tomball Freeway just north of the Sam Houston. For 110 bucks it's a full kitchenette with a nice TV and good satellite line-up. Willowbrook Mall very close and food galore within blocks. 2 blocks off FM1960 so all rooms... More

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Additional Information about Candlewood Suites Houston NW - Willowbrook

Address: 8719 FM 1960 West, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Houston NW - Willowbrook 2.5*
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Pool/beach area (7)
Other (21)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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#111 Spa Hotel in Houston
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