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All 447 Houston hotels

Candlewood Suites Houston NW - Willowbrook

2.5 of 5 Hotel   |   8719 FM 1960 West, Houston, TX 77070
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Ranked #123 of 447 hotels in Houston
A recent review
4 of 5 stars reviewed 2 weeks ago
Chesneyfan_10 Cypress, Texas
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21 people have reviewed this hotel

Traveler rating
    13
    7
    0
    1
    0
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3
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Cypress, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a small electrical fire in our home and was put up for 6 nights at Candlewood Suites-Willowbrook while repairs were being done. The room was comfortable, but a little small for 2 people, I thought. We are used to a king sized bed and we were given a queen bed, but that was probably not the fault of... More

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Louisiana
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 7, 2013

Staff was friendly, hotel and room very clean. Room and bathroom were spacious. Bed was comfortable. We liked the full size fridge in the room. Only complaint was that you can hear people in the halls. We would stay here again.

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Sacramento, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2013 via mobile

The hotel was clean and the staff was friendly. The room was clean and had all of the amenities that would be necessary for a short or long term stay. The only negative thing that I experienced was the dirty sofa. It had stains all over it and needed cleaned. Other than that, the suite was clean. I would stay... More

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texas
Top Contributor
55 reviews 55 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 6, 2013

Have stayed at many CS, and they have all been acceptable. This hotel is different from the rest, and not in a good way. This is a three floor hotel. Once you go forward, passing the front desk, the difference becomes apparent. There is no air conditioning in the halls and the two upper floors are even more stifling. Rooms... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston NW - Willowbrook, responded to this review

Dear schmoov, Thank you for staying with us and taking the time to give feedback. I am happy to know that you found our staff service commendable. Please accept my apologies for falling short of your expectations especially with the temperature of the hallways which you encountered and condition of the walls in the room you were given. Rest assured,... More

PHOENIX
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

We came here as part of a soccer tournament. I must admit I had very low expectations, but the staff so overwhelmed me with gracious service that I have say I'd try to stay here again if in the area! Kory and Jessica, in particular, deserve to be singled out for their competence and effort.

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Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2013

I have stayed at quite a few Candlewood Suites and this one is second to none. The staff is very helpful and friendly and the cleaning staff is the best I've seen at any hotel I've stayed at! It's location offers great restaurants and plenty of shopping in the area. I would recommend this hotel to anyone staying in Houston.

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 29, 2013

We stayed here at the last minute since we wanted to be near a mall for some last minute shopping before catching a flight out of IAH the next day. The rooms we had were spacious and homey as well as spotlessly clean and in good condition. Everything about this place seemed to be clean and well kept. It was... More

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Corpus Christi, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2012

For a quick clean place to stay with all the comforts of home, this is a great choice. Conveniently off the Tomball Freeway just north of the Sam Houston. For 110 bucks it's a full kitchenette with a nice TV and good satellite line-up. Willowbrook Mall very close and food galore within blocks. 2 blocks off FM1960 so all rooms... More

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Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 8, 2012

I stayed at this hotel one night this week while traveling for business. I did not have the opportunity to use any of the facilities at the hotel, so I can only comment on the room. The room was clean and comfortable, and everything worked as it should. One thing I noticed was the shower head, it is in need... More

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FLINT
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2012

My wife relocated to the Houston area from Tyler without having a permanent address for a few months, a move like that is nerve wracking at best; however, our stress level was kept very low in large part because of this Candlewood Suites, the level of service at the hotel and all of the amenities that they offer. You won't... More

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Additional Information about Candlewood Suites Houston NW - Willowbrook

Address: 8719 FM 1960 West, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #123 of 447 hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Houston NW - Willowbrook 2.5*
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