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All 451 Houston hotels

Candlewood Suites Houston Medical Center

2.0 of 5 Hotel   |   10025 South Main Street, Houston, TX 77025
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65%
Ranked #256 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed 3 weeks ago
Lhaz USA
  • Overview
  • Reviews (43)
  • Photos (25)
  • Amenities
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  • Room tips (8)
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43 people have reviewed this hotel

Traveler rating
    20
    8
    4
    7
    4
See reviews for
14
8
5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
USA
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was in Houston for business during Rodeo week when all downtown hotels were booked. As a result, my company booked me at this hotel. The manager is very nice and helpful, but indeed, one should stay at this hotel only if one needs to be close to the medical center. The hotel felt very depressing, probably because I'm used... More

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Brownsville, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are driving from the west into Houston on Alt 90, it is not possible to see the Candlewood Suites sign. It's completely covered by a tree. The driveway is right before Whattaburger. The hotel is well back from the road, hence no road sounds. However, we did hear heavy footsteps in the room above---heavy enough to make the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear NXTZooKeeper, Thank you for writing a detailed review on your recent stay. We are very glad to read that you liked our suite-type accommodations and fully equipped kitchen. Conversely, it is regrettable that the sofa bed and lights in the living room were not to your liking. As for the shuttle service and noise disturbance, we are very sorry... More

Oxford, Connecticut
Top Contributor
51 reviews 51 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 9, 2014

Location is perfect for anything that you have to do in the Reliant Park/Convention Center area. Its not directly on the main road so its quiet at night. Several food options within walking distance. Price was very reasonable, staff was great. Stayed 3 nights / 4 days.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is my 5th year to stay during RodeoHouston and I was pleased again. After 26 nights, the staff knows you, accepts packages for you and even calls you to let you know boxes were delivered. Excellent customer service!!

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

We flew in to Houston on Monday for a business trip and most hotels had no availability. But we found two rooms at this hotel. The rooms were very clean, great towels, nice firm bed and plenty of pillows. But what really made this place was the staff. They could not have been more accomodating and friendly. They helped us... More

Was this review helpful? Yes
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Suzy D, Thank you so much for taking the time to give us such incredible feedback. Here at the Candlewood Suites, we strive to ensure our guests receive the best care possible. It is our goal to leave every guest with a one of a kind unique experience. Thank you for your loyalty. We are truly elated to know... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2014

We originally had a reservation in a different hotel, not a stone's throw from this hotel. After a 12 hour car drive, and checking in and immediately out of our first hotel, we weren't sure we could find another hotel that night. This hotel not only had rooms, at medical rates, it was AMAZING! The room was huge, the bathroom... More

Was this review helpful? Yes 1
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Shelby D, We are so pleased to hear you enjoyed your stay with us! Providing exceptional guest service is our passion. We are truely grateful for the chance of giving you an experience you'll never forget. Once again thank you for the kind words. Hope to see you soon! Sincerely, Candlewood Suites Team More

Galveston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

Overall this is a good hotel.the morning. Morning añd night guy always nice and Professional. This is the second time I've have came to this hotel this year. Horrible management she needs to go back to management school. I don't think I will be coming back.

Was this review helpful? Yes 1
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Rob34567, We appreciate you taking the time to write this review and recognizing the staff. It is our goal that every guest leaves satisfied. We will like to discuss your stay further. You may contact us directly at the hotel or via email (candlewoodsuites@pikahotels.com). Once again, thank you for staying with us. Sincerely, Candlewood Suites Team More

Houston, Texas
1 review
5 of 5 stars Reviewed April 23, 2014

i just want to say thank you to the staff of the candle wood my mom is really sick and we have been in and out of the hospital for a couple weeks now, and sherry has been a life saver. I think she has went beyond the call of duty, when it comes to my mom. Thanks candle wood

Was this review helpful? Yes
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Emma J, We appreciate you taking the time to write this review and recognizing the staff. On behalf of the entire staff here at the Candlewood Suites , we thank you for being our guest and are thrilled we met your expectations! We look forward to welcoming you back on your next stay. Sincerely, Candlewood Suites Team More

Sierra Vista, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2014

My boyfriend and I booked a queen bedroom suite at this hotel from April 9th through the 13th for our stay in Houston. We paid over $500 for the 4 night stay and we arrived it was terrible. We got up to our room and it had a very musty mildew kind of smell to the room. The chair that... More

Was this review helpful? Yes 1
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

We appreciate your feedback. Guest comfort and satisfaction are of the utmost concern to us and we are committed to making every possible effort to provide comfortable accommodations. Please accept our sincere apology for the shortcomings you experienced during your stay. Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would... More

Chicago, il
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 27, 2014

This place stinks, no literally it smells of lysol and cleaning solvent. It hits you as you walk in the door. It is not a clean smell, but a strong scent that is rather off-putting and it burnt my throat. So if that wasn't bad enough, I was put in room 105 which is literally by the reception desk and... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear jdmaer, Thank you for sharing your experience regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings you experienced and we regret the issues you had surrounding the room you received.... More

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Additional Information about Candlewood Suites Houston Medical Center

Address: 10025 South Main Street, Houston, TX 77025
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Houston Medical Center 2*
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Also Known As:
Candlewood Suites Houston Medical Hotel Houston

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#256 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Candlewood Suites Houston Medical Center, in the heart of Houston s Medical Center, is within minutes of MD Anderson, TX Children s Hospital, and Reliant Stadium, Houston Rodeo & Livestock Show, and OTC. At Candlewood Suites, we put the amenities where they count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites Houston Medical Center is within walking distance of many favorite restaurants. For those guests that prefer to Dine In , our Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Candlewood Suites Houston Medical Center provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Much larger than the average hotel room and more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary medical needs, or for training. ... more   less 
Number of rooms
80

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