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All 452 Houston hotels

Candlewood Suites Houston Medical Center

2.0 of 5 Hotel   |   10025 South Main Street, Houston, TX 77025
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Ranked #235 of 452 Hotels in Houston
A recent review
5 of 5 stars Reviewed August 17, 2014
Jason S Port Neches, Texas, United States
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46 reviews from our community

Traveler rating
    22
    8
    4
    8
    4
See reviews for
15
8
6
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Neches, Texas, United States
2 reviews
5 of 5 stars Reviewed August 17, 2014

Was a great stay and very pet Friendly. Staff was very helpful. Will recommend and stay again. Area had dining places withing walking distance. Although intrenet was subpar, so if traveling work be prepared for long times to do work from Hotel.

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Dallas, Texas
1 review
5 of 5 stars Reviewed August 12, 2014

At the end of July (2014) I was in Houston on a business trip for 4 days. First I stayed at a hotel in Spring but had to move closer to downtown for easy access to my work site. As someone who likes to cook, it did not take me long to make Candlewood my first choice as the suites... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 12, 2014

Arrived at the hotel on Monday, August 11, 2014 at approximately 7:30 pm in a rain storm. Needless to say..I was drenched. Waited at the front desk for at least 20 minutes and no one, no one was at the front desk...no where to be found. Finally a young lady showed up. She apparently was only one person working the... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear Spice24 , Thank you for taking the time to post a review of our property. We read with much concern the troubles you had on check in. I humbly apologize for the poor experience and service issues you had. We always strive to provide the best accommodation and we deeply regret that we have failed on this occasion. Your... More

USA
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

I was in Houston for business during Rodeo week when all downtown hotels were booked. As a result, my company booked me at this hotel. The manager is very nice and helpful, but indeed, one should stay at this hotel only if one needs to be close to the medical center. The hotel felt very depressing, probably because I'm used... More

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Brownsville, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 2, 2014

If you are driving from the west into Houston on Alt 90, it is not possible to see the Candlewood Suites sign. It's completely covered by a tree. The driveway is right before Whattaburger. The hotel is well back from the road, hence no road sounds. However, we did hear heavy footsteps in the room above---heavy enough to make the... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear NXTZooKeeper, Thank you for writing a detailed review on your recent stay. We are very glad to read that you liked our suite-type accommodations and fully equipped kitchen. Conversely, it is regrettable that the sofa bed and lights in the living room were not to your liking. As for the shuttle service and noise disturbance, we are very sorry... More

Shelton, Connecticut
Top Contributor
73 reviews 73 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 9, 2014

Location is perfect for anything that you have to do in the Reliant Park/Convention Center area. Its not directly on the main road so its quiet at night. Several food options within walking distance. Price was very reasonable, staff was great. Stayed 3 nights / 4 days.

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Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is my 5th year to stay during RodeoHouston and I was pleased again. After 26 nights, the staff knows you, accepts packages for you and even calls you to let you know boxes were delivered. Excellent customer service!!

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2014

We flew in to Houston on Monday for a business trip and most hotels had no availability. But we found two rooms at this hotel. The rooms were very clean, great towels, nice firm bed and plenty of pillows. But what really made this place was the staff. They could not have been more accomodating and friendly. They helped us... More

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sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Suzy D, Thank you so much for taking the time to give us such incredible feedback. Here at the Candlewood Suites, we strive to ensure our guests receive the best care possible. It is our goal to leave every guest with a one of a kind unique experience. Thank you for your loyalty. We are truly elated to know... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 4, 2014

We originally had a reservation in a different hotel, not a stone's throw from this hotel. After a 12 hour car drive, and checking in and immediately out of our first hotel, we weren't sure we could find another hotel that night. This hotel not only had rooms, at medical rates, it was AMAZING! The room was huge, the bathroom... More

Was this review helpful? Yes 1
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Shelby D, We are so pleased to hear you enjoyed your stay with us! Providing exceptional guest service is our passion. We are truely grateful for the chance of giving you an experience you'll never forget. Once again thank you for the kind words. Hope to see you soon! Sincerely, Candlewood Suites Team More

Galveston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

Overall this is a good hotel.the morning. Morning añd night guy always nice and Professional. This is the second time I've have came to this hotel this year. Horrible management she needs to go back to management school. I don't think I will be coming back.

Was this review helpful? Yes 1
sharee h, Front Desk Team at Candlewood Suites Houston Medical Center, responded to this review

Dear Rob34567, We appreciate you taking the time to write this review and recognizing the staff. It is our goal that every guest leaves satisfied. We will like to discuss your stay further. You may contact us directly at the hotel or via email (candlewoodsuites@pikahotels.com). Once again, thank you for staying with us. Sincerely, Candlewood Suites Team More

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Additional Information about Candlewood Suites Houston Medical Center

Address: 10025 South Main Street, Houston, TX 77025
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston Medical Center 2*
Number of rooms: 80
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Also Known As:
Candlewood Suites Houston Medical Hotel Houston

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