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Candlewood Suites Houston Medical Center

2.0 of 5 10025 South Main Street, Houston, TX 77025
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Candlewood Suites Houston Medical Center
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Candlewood Suites Houston Medical Center
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50 reviews from our community

Traveler rating
    24
    9
    5
    8
    4
See reviews for
16
8
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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1 review
5 of 5 stars Reviewed 1 week ago

Operations Manager Ebone and Front Desk Operator Liseth are both exceptional employees. They represent this organization with great professionalism, they go above in beyond without hesitation and without being asked. They are always smiling and are ginuene when greeting people. They are the epitome of amazing great customer service. Because of these two employees, Candlewood Suites will be my first... More 

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Clanton, Alabama
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel while my wife was getting treatments at MD Anderson. First, the shuttle service the hotel provides to each hospital is great for their guests. The cook tops, refrigerator and dishwasher in each room were a great convenience when staying for several days or longer. I forgot to mention the dishes and silverware that were provided.... More 

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Tyler, Texas
Top Contributor
114 reviews 114 reviews
32 hotel reviews
437 helpful votes 437 helpful votes
4 of 5 stars Reviewed October 17, 2014

Located on south loop 610 at South Main, this hotel can be a little difficult to navigate to as it sits back off the roads and shares driveways with other businesses. I found entering the Taco Bell driveway and working my way back to the hotel was easier for me. When exiting the hotel, I reversed the process and exited... More 

Was this review helpful? Yes 1
Stevensville, Maryland
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 11, 2014

Overall the rooms are nice and well appointed, the beds are comfy, and they pack a lot into a small space in terms of amenities. They do have some facilities, but are really not set up for long term guests, as they advertise to be. One problem with the rooms is that many face the very well-lit parking lot and... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear ejrobert, Thank you for your recent stay with us and leaving feedback about your experience. It is good to know that you found our rooms nice and comfortable. However, I regret if there were problems that occurred with the air conditioning systems. We take all comments negative or positive very seriously and your feedback will help us improve on... More 

Port Neches, Texas, United States
2 reviews
5 of 5 stars Reviewed August 17, 2014

Was a great stay and very pet Friendly. Staff was very helpful. Will recommend and stay again. Area had dining places withing walking distance. Although intrenet was subpar, so if traveling work be prepared for long times to do work from Hotel.

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Dallas, Texas
1 review
5 of 5 stars Reviewed August 12, 2014

At the end of July (2014) I was in Houston on a business trip for 4 days. First I stayed at a hotel in Spring but had to move closer to downtown for easy access to my work site. As someone who likes to cook, it did not take me long to make Candlewood my first choice as the suites... More 

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 12, 2014

Arrived at the hotel on Monday, August 11, 2014 at approximately 7:30 pm in a rain storm. Needless to say..I was drenched. Waited at the front desk for at least 20 minutes and no one, no one was at the front desk...no where to be found. Finally a young lady showed up. She apparently was only one person working the... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear Spice24 , Thank you for taking the time to post a review of our property. We read with much concern the troubles you had on check in. I humbly apologize for the poor experience and service issues you had. We always strive to provide the best accommodation and we deeply regret that we have failed on this occasion. Your... More 

USA
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

I was in Houston for business during Rodeo week when all downtown hotels were booked. As a result, my company booked me at this hotel. The manager is very nice and helpful, but indeed, one should stay at this hotel only if one needs to be close to the medical center. The hotel felt very depressing, probably because I'm used... More 

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Brownsville, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 2, 2014

If you are driving from the west into Houston on Alt 90, it is not possible to see the Candlewood Suites sign. It's completely covered by a tree. The driveway is right before Whattaburger. The hotel is well back from the road, hence no road sounds. However, we did hear heavy footsteps in the room above---heavy enough to make the... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Houston Medical Center, responded to this review

Dear NXTZooKeeper, Thank you for writing a detailed review on your recent stay. We are very glad to read that you liked our suite-type accommodations and fully equipped kitchen. Conversely, it is regrettable that the sofa bed and lights in the living room were not to your liking. As for the shuttle service and noise disturbance, we are very sorry... More 

Shelton, Connecticut
Top Contributor
79 reviews 79 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 9, 2014

Location is perfect for anything that you have to do in the Reliant Park/Convention Center area. Its not directly on the main road so its quiet at night. Several food options within walking distance. Price was very reasonable, staff was great. Stayed 3 nights / 4 days.

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Additional Information about Candlewood Suites Houston Medical Center

Address: 10025 South Main Street, Houston, TX 77025
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston Medical Center 2*
Number of rooms: 80
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Also Known As:
Candlewood Suites Houston Medical Hotel Houston

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