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Element by Westin Houston Vintage Park

#126 of 469 Hotels in Houston
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14555 Vintage Preserve Parkway, Houston, TX 77070
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Element by Westin Houston Vintage Park
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247 Reviews from our TripAdvisor Community

Traveler rating
    141
    63
    25
    10
    8
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64
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100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Bethany, Oklahoma
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I've never stayed at an Element Hotel before but I will definitely stay at one again. The rooms were great! Having a full kitchen with a full size refrigerator and dishwasher, it's like being at home. The inside was very modern and clean. Breakfast was amazing. They had great options and the food was actually really good. The only down... More 

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Queretaro, Mexico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The hotel is new and really nice, with a very good gym and lobby. But the services can be improved a lot. The room was clean. Two plates and three glasses were dirty, there were some stains on the floor... The dishwasher was broken and it was leaking water. The wifi signal was too weak, so we couldn't use it... More 

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Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi tuxspi, Thank you for choosing our hotel during your time in the Houston Area. I am sorry you had such a bad experience during your stay. Please know that I will be addressing your concerns with our housekeeping and maintenance teams. At your earliest convenience please feel free to email me personally so I may gather your room number.... More 

Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Elements is a great concept and might have a lot of potential. Unfortunately, the 'Vintage' location does not do the brand any favors. The hotel badly needs a refresh. Paint is old, rooms are showing more age than would be expected for a hotel demanding high prices. The breakfast has only a few heathy choices. The beds are very worn... More 

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Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Norman, Thank you for choosing our hotel during your most recent trip to the Houston Area. I am sorry you had such a mediocre experience with us. Please know that we are scheduled for a renovation starting in late summer. We do hope that you can come back and experience the new Element once completed. Sincerely, Steven T More 

Mechanicsville, Virginia
Level Contributor
80 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really like the open feel at this hotel. Really cool spaces that were inviting. Room was a decent size. King bed with kitchen setup. Bathroom was a good size. Just a good experience. I stay at Aloft hotels and I like the Element brand much better.

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi HOaKIE, Thank you for staying with us during your most recent trip to the Houston area, we are thrilled to hear you really enjoyed your stay! Thank you for choosing us and we promise not to tell Aloft we are your new favorite! Cheers, Steven T More 

Metairie
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we came to town for my nephews senior graduation, the room was really nice and very clean. staff was friendly. we had breakfast every morning,food was really good and its really close to starbucks coffee.

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi kcfamilyof4, Thank you for choosing our hotel during your most recent trip to the area. We are glad to read you enjoyed your stay and our amenities! If there is anything we can help with in the future please do not hesitate to let us know! Cheers, Steven T More 

Overland Park, Kansas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came into town to visit family. I have never stayed at an Element so I wasn't sure what to expect. Right when you walk in you get the feel that this is a environment friendly hotel. I loved that. It is very simple, green and calming. The rooms were nice size. They had a mini kitchen, fridge, stove, microwave... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi kcfamilyof4, Thank you so much for staying with us at Element Houston Vintage Park, we really value your business. Thank you for all of the kind comments and please do not hesitate to reach out if there is anything else we can help you with. Sincerely, Steven T More 

Mesquite, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 15, 2015

Such a nice surprise. Sleek clean place. Studio had a nice corner sofa that actually was comfortable to sit (or nap) on. Swivel TV allowed for viewing from sofa or bed. Office space with desk, chair & pull out trays. Full size refrigerator with ice maker, 2 burner cook top, dish washer, real dishes, silverware & cooking utensils (tho' we... More 

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Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Phyllis P, Thank you for choosing our hotel during your trip to the Houston area. We really do appreciate your feedback and thank you for all of the kind comments you left. If there is anything we can do help in the future please do not hesitate to reach out. Cheers, Steven T More 

Austin, Texas
1 review
2 of 5 stars Reviewed April 28, 2015

Our car was vandalized, smashed into..and the hotel staff simply said, o, that's too bad, have a nice day. I am therefore unimpressed with management and customer service related to this act. Don't be deceived by the upscale shops in the area; thieves are alive and well in this part of town!~

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Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear newtohouston, The safety of our guests is top priority for us, and we’re terribly sorry that this theft occurred. We do consider this area to be very safe and this is a rare occurrence for us. Our standard course of action in cases like this is to work with you to file a poliece report, but do not accept... More 

New Jersey
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed April 28, 2015

My husband and I recently stayed at Element and had an ok time. Things didn’t start off great when we arrived at 3:30pm on a Friday after a long flight, a half hour past the official 3pm check-in time. We were told that they had two large in-house groups with late check outs and the cleaning staff were running behind.... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Gomesy, Thank you for choosing our hotel during your trip to the Houston area. I am sorry we did not live up to your expectations and do hope you will give us another chance upon returning to the area. Please know that we do try our best to get our groups in and out in a timely fashion and... More 

Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed April 25, 2015

Stayed at the facility for two days recently. The experience is mixed. Positives: Nice and large sitting area in the lobby. The room I stayed was spacious. Walking distance to an open mall with large selection of restaurants. Negatives: The condition of the room is below average. The shower water backed out, flooded the bathroom room floor. The threshold to... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Ted Q, Thank you for choosing our hotel during your most recent trip to Houston. I am deeply sorry that we did not meet your expectations during your stay. Please know that we are schedule for a renovation starting in early summer. Again, I am sorry you did not receive the level of service that is expected at our... More 

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