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All 452 Houston hotels

Element by Westin Houston Vintage Park

3.0 of 5 Hotel   |   14555 Vintage Preserve Parkway, Houston, TX 77070
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Ranked #89 of 452 Hotels in Houston
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 weeks ago
Elizabethw89 Lawrenceburg, IN
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211 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrenceburg, IN
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent the weekend here for a wedding and this was the hotel of choice for the wedding party. Overall the hotel was clean and in good condition. The outdoor area was very nice and gave us a great place to visit with family in the evenings. The room was clean and although we didn't use it, the kitchen was... More

Was this review helpful? Yes 1
Kailee S, Director of Sales at Element by Westin Houston Vintage Park, responded to this review

Dear guest, Thank you so much for taking the time to share your nice experience. My apologies that we did not deliver the level of service that we usually provide to our guests. I invite you to contact my General Manager, James Bynum at james.bynum@elementhoustonvintagepark.com and discuss the incident further. Live well, Kailee S More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The staff ignored request to have drunken guests at the outdoor lounge tone down the noise. I stayed on the this floor overlooking the pool and fire put and could not sleep for all the noise. I am here for extended business with a large global company based in Houston. I will pass along my disappointment. This atmosphere is great... More

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Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear 91160AM, We are very sorry for the disturbance you encountered due to noisy guests during your stay. We strive to maintain a quiet environment for all of our guests to enjoy, and we will address your comments with our team so we can prevent disturbances like this from occurring in the future. We greatly appreciate your loyalty and taking... More

Wellington, Florida, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here last week on business, and found it to be adequate. The staff were very accommodating, and the rooms were nice. It does feel quite outdated, and I think long overdue for an update. The carpets in the hallways were bunched up in spots, and looked at least 15 years old. I love the concept of a green... More

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Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear Steve S, Thank you for taking the time to share your experience with us. While we are delighted you liked our guest rooms and received excellent service from our team, we are sorry to hear we did not fully meet your expectations. We appreciate this feedback because we are always looking for ways to improve guest experience, so we... More

Dallas, Texas
2 reviews
2 of 5 stars Reviewed August 30, 2014 via mobile

We travel to Houston and are booked at the Element 1-2 a month by employer. This is the 5th time they have overbooked even though the reservation was made 4 months in advance. Each time we have been served a apology letter and offered to stay at the comfort suites. It is Not a suitable property to offer due to... More

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Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear joy b, We genuinely apologize for the inconveniences you have experienced at our hotel. While we strive to provide great service and comfort to our guests, complications arise on occasion. It is certainly not our intent to have overflow, but unfortunately, an unforeseen maintenance issue occurred the day of your arrival which caused us to move your reservation. I... More

1 review
3 of 5 stars Reviewed August 27, 2014

The rooms aren't very large when you have a family of 4. The channel selection was poor and in the evenings when we were in the room the only 2 channels for my kids to watch were too mature for my little kids. The pool looks disgusting. Internet and cable were not consistently working. The 'green" area is an outdoor... More

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Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear beccasmith0214, We are very sorry to hear we did not meet your expectations during your recent stay at our hotel. We strive to maintain a clean and relaxing accommodation, and we are sorry this was not your experience. Rest assured, your comments have been shared and properly handled to ensure this is improved for future guests. Thank you for... More

Georgetown, Texas
Top Contributor
183 reviews 183 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 22, 2014 via mobile

My friend and I had to come to Houston for one night for a Board meeting in the morning. After I asked a friend who works for Starwood, she steered us toward Element. The hotel is off the major highways and perfect for where the meeting was being held nearby. The lobby is very modern as are the rooms, only... More

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Linz, Austria
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

Once again a business trip brought me to Houston and for one week I was staying at the Element. I was on the ground floor in a room with 2 Queen size beds (for myself), with kitchen including a basic set of silver and cook ware, full size fridge, A\C, TV inkl. cable, ironing table plus flat iron. The guest... More

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Sao Paulo, SP
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

If you are looking for something near the downtown Houston it is not the best option, the hotel is located around 32 km far from the city, if you don't mind, it is a good place to relax. Room is very comfortable, internet and breakfast is complimentary. The food is nice and in some week days you have a kind... More

Was this review helpful? Yes 1
Wellington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

Good clean rooms. Good TV's with HDMI inputs etc. Wireless was very fast. No complaints. I didn't need anything out of the ordinary which is why I can't say excellent really. It's quite close to a shopping/restaurant area - but being Houston you should really just hire a car and go to Rudy's BBQ :-)

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Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear ThanksMembers, We are very happy to hear you liked our clean and comfortable guest rooms, services, and amenities during your recent stay with us. Thank you for your review and tips for future guests, and we welcome you back to stay with us should you return to the area. Take care. More

Calgary, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

This is a great hotel concept. Very nice atmosphere when you walk in; friendly staff at the front desk; all rooms are large, modern with a very nice layout and have kitchen facilities. Wine reception nightly from 6 to 7:30 and limited buffet breakfast comes with the reasonable price of your room. All of that being said, though, I was... More

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Additional Information about Element by Westin Houston Vintage Park

Address: 14555 Vintage Preserve Parkway, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Element by Westin Houston Vintage Park 3*
Number of rooms: 123
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Also Known As:
Element By Westin Houston Vintage Park Hotel Houston

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