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Element by Westin Houston Vintage Park

#148 of 481 Hotels in Houston
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14555 Vintage Preserve Parkway, Houston, TX 77070
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Element by Westin Houston Vintage Park
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277 Reviews from our TripAdvisor Community

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Sarasota, Florida
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 1 week ago

If you are comfortable paying a fairly high price for a hotel with terrible, rude service, no proper food or breakfast and a shiny modern look that propagates the smallest sounds, this hotel is for you. The only good point I can think of is the rooms are large and fully equipped efficiencies. Front desk staff are terrible! On arrival,... More 

Helpful?
1 Thank Mike D
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Mike D, Thank you for choosing our hotel during your most recent trip to the Houston Area. I am sorry you did not recieve the level of service we give during your trip. Our hotel just finshed up a room renovation in late January. We trend highly in our brand for service and breakfast, and again deeply sorry you... More 

Louisiana
Level Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed two nights at this hotel on a business trip. The hotel itself was clean and fresh as was our room. The room included a microwave and refrigerator which was nice. The bathroom was spacious, and the shower pressure and temperature were both good. The problem with this place is the walls are SUPER thin! I'm not a light... More 

Helpful?
Thank Hniki234
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Hniki234, Thank you for choosing our hotel during your most recent trip to the area. We really appreciate your business. Thank you for all of the kind comments and I am sorry you were woken by noises. If you do not mind private messaging me your room number, I would love to do some investigating into your room. Cheers,... More 

Palm Beach, Florida
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I reviewed this place well over a year ago when I saw signs of aging. With new carpeting and fresh wallpaper in the hallways this place is looking great. Glad to see the investment. It's my first choice when staying in this part of Houston. Be sure to arrive early to check out the evening happy hour.

Helpful?
Thank Michael F
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Michael, Thank you for choosing our hotel during your most recent trip to the Houston area. We are thrilled you liked our refresh of the hotel and hope to see you soon again! Cheers, Steven T More 

Lubbock, Texas
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

1. Rude desk clerk upon arrival!!! We arrived after 4:00 and our rooms that we had reserved in October were not ready! 2. Maintainence issues with several rooms in our party-shower not working, tv not working, telephone came apart when in use. 3. Poor design in accessible rooms and bathroom. 4. Thank goodness, I have no reason to return to... More 

Helpful?
Thank CKCameron
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Ms. Cameron, Thank you for staying with us during your trip to the area. I am sorry you expreienced such level of service during your stay as we normally rank highly in our guest service scores. We have rectified the shower problem that happened in your party as well as the phone issue. I am sorry for all that you... More 

Houston, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

Modern decor. Convenient location off 249. Good breakfast options (including some healthy options). Close to Meyer Park. Friendly staff. Exercise room in hotel but several machines appeared off/offline. Some renovation happening on 2nd floor so some noise during the day. Overall a good value for the money, the breakfast makes it a 4 instead of a 3.

Helpful?
Thank Chip L
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Chip, Thank you for choosing our hotel during your most recent trip to the area. We really appreciate your business. Thank you for all of the kind comments and we will take a look at the work out equipment. Have a great New Year and please let us know if there is anything we can do! Cheers, Steven T More 

Omaha,Nebraska
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 15, 2015

I had booked this hotel several months ago. The location of our event had changed and when I went to cancel my reservation I found out I had prepaid and I couldn't get a refund. I called the main SPG customer service line to see if I could just keep my reservation I was told they would contact the hotel... More 

Helpful?
Thank nebgirl25
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi nebgirl25, Thank you for choosing our hotel during your last trip to the Houston area. We really appreciate your business. Please note that we finishing up a renovation for our hotel that is focusing on guest rooms, corridors and public spaces. I am sorry you had painters tape left in your room from previous maintenance. Thank you for all... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed December 15, 2015 via mobile

My family stays at this hotel several times a year for one of the kids' soccer tournaments in the area. What we like most about the hotel rooms are the layout of the one bedroom suite with foldout sofa bed and additional love seat. We use the kitchenette every time as we bring in takeout at least once and use... More 

Helpful?
Thank Louisa M
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Louisa M, Thank you for choosing our hotel during your last soccer tournament to the area. We really appreciate you being a loyal customer to Element. If there is anything else we can be of assistance with please do not hesitate to reach out! Take care and we will see you next year! Cheers, Steven T More 

Houston, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

Needed a little get away, family in town and we stayed here for a night to take a break from the family. Absolutely loved it! Incredible rooms!!!!! Super clean!!!!! They are like 1 bedroom apartments! This triggered me to search for Wlements when staying in other towns.

Helpful?
Thank exploerer1
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi exploerer1, Thank you for all of the kind comments you left about our hotel, we really appreciate them as well as your business! Please do not hesitate to reach out if there is anything else we can be of assistance with! Cheers, Steven T More 

St. John's, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 13, 2015

I visited the Element Vintage Park for 5 nights during the first week of September for my friends wedding. We had a great time at this hotel. The hotel staff were very accommodating. Our favorite part was the shuttle service they provided. The drivers were so nice and catered to our needs, as we did not have a car rental.... More 

Helpful?
Thank Erin P
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Erin P, Thank you for choosing our hotel during your last trip to Houston. We are thrilled to read your comments about our hotel. If there is anything else you might need please do not hesitate to reach out! Cheers, Steven T More 

Spring, Texas
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 11, 2015

shopping and food choices are all within walking distance to the Element. Beds are great as is breakfast. Worth returning! In the north part of Houston near Willowbrook Mall (you will have to drive to).

Helpful?
Thank Carol B
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Carol B, Thank you for choosing our hotel during your recent trip to the area. We really appreciate your feedback and business. If there is anything else we can help with, please do not hesitate to reach out to us. Thank you again for staying with us and we hope to see you soon! Cheers! Steven T More 

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