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Element by Westin Houston Vintage Park

#132 of 474 Hotels in Houston
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14555 Vintage Preserve Parkway, Houston, TX 77070
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1 room 1 guest
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Element by Westin Houston Vintage Park
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259 Reviews from our TripAdvisor Community

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Traveler rating
    145
    68
    26
    12
    8
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104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
  • All months
    (259)
  • Mar-May only
    (59)
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    (94)
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    (55)
  • Dec-Feb only
    (51)
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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

So I had some extra time and needed a place to stay in the Houston area when it really hit me: it didn't really matter what part of Houston I stayed in. Houston is Houston, it's flat, wide, spread out and everything is 30 minutes from everything. So I picked a place on the map that was close to a... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Good Afternoon, Thank you for choosing our hotel during your most recent trip to the Houston area. We really do appreciate your business and choosing our hotel. Thank you for all of the kind comments, if there is anything we can do now or in the future please do not hesitate to reach out! Cheers, Steven T More 

Chicago, IL
Level Contributor
124 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The problems started before I even arrived. I was here on business and my colleagues had booked rooms before I did. When I called to make a reservation, first they told me they were full and then they quoted me a price that was significantly higher than what my colleagues had gotten. I finally had to get approval from my... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hello, Thank you for choosing our hotel during your last trip to the Houston area. I am sorry you had issues particularly with your phone and reservation. Please know that we will be addressing the phone issue with our staff immediately. I am also sorry you were not able to get the same rate as your colleagues, due to Occupancy... More 

Dallas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the fresh scent that greets you as you walk in, to the heavenly beds that greet you when you sleep, the Element is a breath of fresh air towards green hotels. Our kids loved their pullout sofabed and personal TV while my husband and I were able to relax in our own space. The rain shower head's warm shower... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Good Afternoon, Thank you for choosing our hotel during your most recent trip to the Houston area. We really do appreciate your business and choosing our hotel. Thank you for all of the kind comments, if there is anything we can do now or in the future please do not hesitate to reach out! Cheers, Steven T More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here in July 2015 for the second time. My first visit in 2014 was excellent with no problems, so I booked a room here once again. My reservation was made 2 months in advance for a room with a king bed. The week before my stay a change in my plans occurred and I needed to change the... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hello, Thank you for choosing our hotel during your most recent trip to the Houston area. I am sorry you had reservation issues before your stay we will be addressing them with our team. If there is anything else we can do please do not hesitate to reach out. Sincerely, Steven T More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stayed here for five nights and it is a very nice hotel. I recommend the breakfast and canapes / drinks. The room I stayed in was stocked with a full size fridge, dishwasher, and cooking supplies, though I didn't use them much. Another plus is the ability to use a HDMI or video cable to put Netflix or whatever... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi John M, Thank you for choosing our hotel and all of the kind comments you left. We are ecstatic you were able to enjoy all of our amenities. Please know that I will be personally addressing the maintenance issues with our team to ensure each and every guest rooms is up to our standards. We are also starting a... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2015

I have stayed here a few times; a great 'Scandinavian' style hotel, fresh and light, unlike the usual US chain monotony. Pleasant rooms fully equipped, I was able to cook in the room when not eating out. Gym is small but well equipped, staff are great, all in all an excellent hotel. Local shops are good at vintage park especially... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Paul C, Thank you for staying with us while in the Houston area. We are thrilled to read your review and are glad you enjoyed your stay. If there is anything we can assist with now or in the future please do not hesitate to reach out. Cheers, Steven T More 

Detroit, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2015

We stayed 2 nights at this hotel. The room was very comfortable. It had an updated mini kitchen that was set up like a extended stay corporate location. The breakfasts were excellent. The bathrooms were very modern and spacious. This was a very comfortable location and the service was excellent.

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi fred240, Thank you for choosing our hotel during your trip to the area. We are pleased to read your comments and are elated you enjoyed your stay. If there is anything we can assist with now or in the future please do not hesitate to reach out. Cheers, Steven T More 

1 review
5 of 5 stars Reviewed July 10, 2015 via mobile

My family (two daughters and a son) has a great time at the Element. We arrived after an international flight, it was late but the front desk person checked us in very quickly. The room was clean. Great size. Small kitchen with dishwasher.... Location, location location it is situated in a great place. Walking distance to strip mall with restaurants,... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Sherise S, Thank you for choosing The Element during your trip to Houston. We really appreciate all of the kind words mentioned. If there is anything we can be of assistance with please do not hesitate to reach out. Sincerely, Steven T More 

Tulsa, Oklahoma
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 8, 2015

The terrible housekeeping ruined our stay. When your room is dirty and stays dirty then nothing is pleasant. Don't ask for a room on the pool/courtyard side because it noisy. We were kept awake from 2:45 am to 5:45 am. The breakfast was average and there was only one coffee pot and it was always empty. Wish I had better... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Hammercollector, Thank you for your loyalty to the Element brand. I am sorry you had such a bad experience at our hotel during your last visit. Please know that I will be personally addressing these issues with our respected teams. I can ensure you that we are working hard so that every guest has a fantastic stay. If there... More 

Albuquerque, New Mexico
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 7, 2015

I was here for work for about a week and a half. The room was clean and had a lot of room. The kitchen was nice and all the appliances worked fine. The location is great for some foods and places to eat that are near by. Make sure that you leave the green plaque on your bed when you... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi vom098, Thank you for staying with us during you work trip to the Houston area. We really do appreciate your business. There was a scare in May, although a clean bill of health by an outside third party inspection company was given the next day. We are vigilant in our efforts to provide our guest an amazing experience during... More 

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