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Element by Westin Houston Vintage Park

#118 of 468 Hotels in Houston
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14555 Vintage Preserve Parkway, Houston, TX 77070
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Element by Westin Houston Vintage Park
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Element by Westin Houston Vintage Park
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241 reviews from our community

Traveler rating
    138
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    10
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mesquite, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a nice surprise. Sleek clean place. Studio had a nice corner sofa that actually was comfortable to sit (or nap) on. Swivel TV allowed for viewing from sofa or bed. Office space with desk, chair & pull out trays. Full size refrigerator with ice maker, 2 burner cook top, dish washer, real dishes, silverware & cooking utensils (tho' we... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Phyllis P, Thank you for choosing our hotel during your trip to the Houston area. We really do appreciate your feedback and thank you for all of the kind comments you left. If there is anything we can do help in the future please do not hesitate to reach out. Cheers, Steven T More 

Austin, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

Our car was vandalized, smashed into..and the hotel staff simply said, o, that's too bad, have a nice day. I am therefore unimpressed with management and customer service related to this act. Don't be deceived by the upscale shops in the area; thieves are alive and well in this part of town!~

Was this review helpful? Yes
Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear newtohouston, The safety of our guests is top priority for us, and we’re terribly sorry that this theft occurred. We do consider this area to be very safe and this is a rare occurrence for us. Our standard course of action in cases like this is to work with you to file a poliece report, but do not accept... More 

New Jersey
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at Element and had an ok time. Things didn’t start off great when we arrived at 3:30pm on a Friday after a long flight, a half hour past the official 3pm check-in time. We were told that they had two large in-house groups with late check outs and the cleaning staff were running behind.... More 

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Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Gomesy, Thank you for choosing our hotel during your trip to the Houston area. I am sorry we did not live up to your expectations and do hope you will give us another chance upon returning to the area. Please know that we do try our best to get our groups in and out in a timely fashion and... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Stayed at the facility for two days recently. The experience is mixed. Positives: Nice and large sitting area in the lobby. The room I stayed was spacious. Walking distance to an open mall with large selection of restaurants. Negatives: The condition of the room is below average. The shower water backed out, flooded the bathroom room floor. The threshold to... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Ted Q, Thank you for choosing our hotel during your most recent trip to Houston. I am deeply sorry that we did not meet your expectations during your stay. Please know that we are schedule for a renovation starting in early summer. Again, I am sorry you did not receive the level of service that is expected at our... More 

Vero Beach, Florida
Top Contributor
126 reviews 126 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've seen some negative reviews here and really just don't understand why. There must be a component that is unseen. My wife and I stayed for a family wedding. I did see the other reviews about the spotty shuttle transportation so I called in advance to confirm the times of service and how the service operates. So I arrived with... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Kenneth N, Thank you for staying with us during your most recent trip to Houston. Thank you for the kind comments and review. If there is anything we can do for you now or in the future please do not hesitate to let us know. Cheers, Steven T More 

Linz, Austria
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 11, 2015 via mobile

Overall a good hotel if you stay a week or two. I have been here before a couple of times but never had to stay longer and I was happy with what I have seen. This time I had to stay longer and I could witness the "real" element and I was writing down some notes. My first room was... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi! Thank you for choosing our hotel for your extended stay in Houston. We really do appreciate your business. I am sorry we have not met your expectations and really do hope the remaining of your stay goes well. If there is anything else we can do please do not hesitate to let us know! Regards, Steven T More 

Jerusalem, Israel
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 5, 2015

Very nice and comfortable hotel for biz trips in Houston. It has: - big suites with kitchen and many accessories; - very taste breakfast and free vine/beer & snacks every eve; - great location (easy access to high ways); - very clean! - a big parking lot

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Avi P, Thank you for staying with us during your time in the Houston area. Thank you for the kind feedback and please let us know if there is anything we can help with now or in the future! Cheers! Steven T More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

I had to make an trip to Houston for family emergency. I chose Element because it was close to where i needed to be. I was quite surprised. The hotel smells like a spa. It was so relaxing from the time I walked in until departure. I was impressed with my room- floors were laminate wood, had a kitchenette, extra... More 

Was this review helpful? Yes 1
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Maria D, Thank you for staying with while visiting Houston. We really do appreciate your business and feedback regarding our hotel. If there is anything else we can help you with please let us know! Cheers! Steven More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

A welcome gift, a super breakfast and a kitchenette tye room with a sofa. Oversize shower with raindrop. One of the best hotel experiences I have had. Welcoming, relaxing and wonderfully comfortable. Choices of dining nearby and next stop on hwy is "The Mall". My first review but I wanted you to know !

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Rob I, Thank you for staying with us during your most recent trip to Houston. We really appreciate the kind feedback! If there is anything else you may need please do not hesitate to reach out! Cheers, Steven T More 

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2015

I recently stayed at the Element Houston Vintage Park for three nights while taking care of my Mom who was having surgery nearby. We are loyal Starwood members, but I have only stayed at one other of their Element hotels. The spaciousness of the rooms with the kitchen area is such a nice touch! Let's see, value...amazing! Free breakfast and... More 

Was this review helpful? Yes 1
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Tammy M, Thank you for staying with us during your most recent trip to Houston. We really appreciate the kind feedback! If there is anything else you may need please do not hesitate to reach out! Cheers, Steven T More 

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