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Element by Westin Houston Vintage Park

3.0 of 5 14555 Vintage Preserve Parkway, Houston, TX 77070
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Element by Westin Houston Vintage Park
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Element by Westin Houston Vintage Park
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230 reviews from our community

Traveler rating
    132
    61
    23
    7
    7
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61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
69 reviews 69 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here during a wedding weekend and I really enjoyed the whole experience, personally. The location is nice for wedding guests without cars, since you can walk to the nearby shops and restaurants if needed. The design of the rooms is fantastic. We actually were saying that our parents' room (Room 212) was the perfect design of a studio... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi JSudano, Thank you for the kind comments regarding your stay at our hotel over the weekend. We do look forward to having you back if your travels bring you back this way. I am sorry about the miscommunication regarding the shuttles, as you can imagine during busy weekends it can get a little hectic. We do ask our Wedding... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One of my favorite hotels!. Clean and modern. Friendly staff. Excellent Breakfast and Happy Hour. Wonderfull rooms that make it seem that you are staying at an upscale apartment. One thing that I really enjoyed was the other hotel guests. They were quiet and respectful. Something you usually dont get at other hotels. Will stay again!

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Richard H, Thank you for the kind comments. We look forward to your next stay! Please let us know if we can of any assistance regarding future stays! Cheers, Steven T General manager More 

Austin, TX
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel due to proximity to family in the area. My opinions of the hotel have changed immensely and unless I don't have another option, last night was the last time I'll stay there. The rooms are in need of some care, banged up furniture, missing lamps and overall lack of concern from the staff are some... More 

Was this review helpful? Yes 1
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi srh615, Thank you for being a loyal guest to Element Houston Vintage Park, we really do appreciate your business. I am sorry about your lamp situation, please know that we are scheduled to go through a renovation starting in early summer. They will be replacing mainly softgoods, but will be updating and replacing all lamps. I know this does... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 8, 2015

Traveling for a family function, so there were many items that needed to work. Well the hotel staff appeared to be using staff that was not very happy to working Christmas and the days after Christmas. We arrived the day after Christmas and immediately the issues began. What room do we get, there are multiples under the same name. Well... More 

Was this review helpful? Yes 3
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Kenner, Louisiana
Top Contributor
75 reviews 75 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 7, 2015

The Element Houston Vintage Park is a hotel “inspired by Westin Hotels, bringing together an eco-friendly environment with overall wellness…where guest can enjoy free breakfast, an evening reception and free internet access” I had to go near Intercontinental Airport in Houston and was looking for places to stay when I noticed the Element Houston Vintage Park. I heard some news... More 

Was this review helpful? Yes 2
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi 0504Traveller, Thank you for the kind comments regarding your stay at Element Houston Vintage Park. We look forward to your next stay! Please let us know if we can be of any assistance regarding future reservations! Cheers, Steven T General Manager More 

Portland
Top Contributor
58 reviews 58 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 7, 2015

If you plan on staying at this hotel and using their services, have a Plan B: Yes, the rooms are great. Housekeeping and food staff - stellar. My opinion of management however is another story. Actually, it’s shameful how little energy is invested into training their employees. It’s so unfair that employees are left to face guest complaints with no... More 

Was this review helpful? Yes 4
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

The hotel rooms are spacious and clean. Hotel has free Wifi for all staying guests. The breakfast spread was nice but if all the rooms are occupied it can get a little crowded in the morning. They have good swimming pool and Gym. They have pick up and drop facility for guest within 4-5 miles radius. The hotel staff was... More 

Was this review helpful? Yes
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Hi Ankit R, Thank you for the kind comments regarding your stay at Element Houston Vintage Park. We look forward to your next stay! Please let us know if we can be of any assistance regarding future reservations! Cheers, Steven T General Manager More 

Houston, Texas
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed January 1, 2015

I booked this hotel in August for my family and friends to stay during our wedding week in late December. I was very excited as the hotel was close to everything that we would be doing for the wedding and they seemed anxious to have my business. When I checked my mother in, I was told by the lady working... More 

Was this review helpful? Yes 6
Steven T, General Manager at Element by Westin Houston Vintage Park, responded to this review

Dear Ms. PT, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Carmel, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2014

Rooms are nice and it has great amenities: fridge, stove, utensils, nice gym and breakfast. Sevice is just ok, slow to acknowledge you, not friendly but not rude either. We would stay again based on the rooms and convenient location.

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 27, 2014

My family of 4 stayed quite comfortably in a 1 bedroom. Nicely equipped kitchens. Decent fitness center. Nice outdoor sitting area with pool and fire pit. Love the comfortable lobby. Awesome to have free WiFi, free breakfast and good coffee. We will stay here next time we're in town with the kids.

Was this review helpful? Yes
Megan L, Starwood Hotels at Element by Westin Houston Vintage Park, responded to this review

Dear Holley V, We’re pleased you enjoyed our comfortable guest rooms, fitness center, and free services and amenities. Thank you for your review, and we look forward to hosting you and your family again in the future. Take care. More 

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Additional Information about Element by Westin Houston Vintage Park

Address: 14555 Vintage Preserve Parkway, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Element by Westin Houston Vintage Park 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Element By Westin Houston Vintage Park Hotel Houston
Hotel Style:
#4 Green Hotel in Houston
#72 Business Hotel in Houston

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