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Hotel Sorella CITYCENTRE

#14 of 468 Hotels in Houston
Certificate of Excellence
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800 Sorella Court, North Building, Houston, TX 77024
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Best prices for: 1 room 1 guest
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Hotel Sorella CITYCENTRE
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Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
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490 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My firm hosted a party here last night at Monnalisa bar. I've received nothing but positive feedback from guests today about the venue. Raul Deleon is the manager to contact for events like this. He was easy to deal with, forwarding me the menu and answering all my questions weeks in advance. The staff at the event were amazing. Max,... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here this past weekend and I was blown away with how amazing my stay was. They have the most beautiful girls working at the front desk which is a plus!!! At check in they told us that the system was down but Amore the front desk manager was able to check us in quickly and efficiently. She was... More 

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Round Rock, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Fabulous and beautiful hotel. I really enjoyed my stay here and the staff were all nice and very accommodating. It is located in the heart of City Centre Plaza and is walking distance from many great restaurants and bars. Definitely a place I would stay at again if I came back to Houston.

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San Marcos, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, beautiful rooms and views, wonderful breakfast, close to great Houston hot spots and great bar! If you want to stay at an amazing place that's close to great shopping and good food, Hotel Sorella is your best bet!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had an amazing stay at Hotel Sorella! Staff was amiable, hotel was spotless, and the complimentary breakfast was great. I would definitely recommend this hotel to anyone staying in the Houston area. Also, City Centre is full of great food, drinks, shops, and nightlife.

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Brighton, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

A regular guest here due to lovely locality. Rooms are good and very consistent in quality and cleanliness. Use the shuttle bus to get to / from our offices. Supposed to start running at 6:30am but driver is consistently late. Given lack of public transport / taxi options the hotel would benefit from following example of other Houston hotels who... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for letting us know we did not exceed your expectations. I will follow up to make certain this is corrected. Our standard procedure is to obtain complimentary transportation if our shuttle is not available and your destination is within the transportation radius of the hotel. Thank you, Ryan Gullion General Manager More 

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a fun stay. From the Valet to the bar, restaurant, to checking in and checking out the staff was outstanding. The Junior Suite was roomy and very comfortable. There was even a card personalized to welcome us to the hotel. I rarely give an excellent rating, but this hotel well deserved it. Outstanding

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PointeNorth, Galliano, LA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

CityCentre is one of the best investments (for the placement of our Houston office) that my company has ever made. The Hotel Sorella centrally located in the middle of this 'Corporate Resort' from which I can get my work done while fellow travelers have NUMEROUS great restaurants of ALL types, shopping opportunities, and a great hotel with pool, spa, and... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a less than satisfactory visit at Christmas 2014, my wife and I decided to give the Sorella a second try last month. We have friends in City Centre and love the shopping and restaurants in the area.We were booked in a penthouse suite. The arrival was flawless. Hotel valet was attentive and without any questions had our luggage on... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

March was a very rough month for me, & I consider Houston my home away from New Orleans. I decided to take a peaceful and relaxing shopping trip Easter weekend, upon Check In the system was down., But Erica the front desk agent did an awesome job by remaining calm and doing a great check in, when I got to... More 

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