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Hotel Sorella CITYCENTRE

#15 of 481 Hotels in Houston
Certificate of Excellence
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800 Sorella Court, North Building, Houston, TX 77024
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1 room 1 adult
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Hotel Sorella CITYCENTRE
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630 Reviews from our TripAdvisor Community

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Tomball, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Stay was great and staff was very helpful especially our valet guy Raphael! The guys at the bar, Patrick, Raul and Guillermo were awesome and their signature drink at the Monalisa was amazing. The rooms were very nice and clean. We will be back!

Helpful?
Thank mdavis924
Houston, Texas
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice stay at the Hotel Sorella. Clean, comfortable, great sleep and wonderful breakfast in the morning! Close to many restaurants and activities. Our room faced the freeway - I thought that would be a negative, but it was not. Quite, cozy and nice sized room.

Helpful?
Thank Champagne77007
Irving, Texas
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there for 2 nights and had a very good experience. Friendly service, good food and nice room. Raphael the valet attendant was excellent and the front desk staff upon check out were also very friendly.

Helpful?
Thank KWRref
Norwich, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Attention to details, cleanliness and great customer service make it a lovely choice when in Houston for business. There is a lovely pool with lounges and a great bar as well. I love the location with lovely restaurants and shops within walk distance and drive!

Helpful?
Thank albertomanfredini
Cypress, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is modern and very nice. Raphael in valet is the best! Very personable and helpful. Room was clean and stocked. Kids slept well on their bed, very comfortable. Bathroom privacy only reason for 4 stars instead of 5. We left a pillow and front desk was helpful to track it down and have it for us.

Helpful?
Thank Duane H
Houston, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

home away from home, a place like home , with a very good environment. there park are very nice and all their staffs are friendly. they attend to customers in nice manner, their bar are very okay, I will recommend this place to friends.

Helpful?
Thank Angela R
Charleston, South Carolina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This review is a challenge. On the one hand, all the staff we encountered were terrific. But, the boutique nature of the hotel made it completely unacceptable for our family. Double beds instead of Queen beds was the first challenge. The rooms, though pretty from a distance were devoid of simple amenities which would have made sense. More than one... More 

Helpful?
Thank Charlestonian13
Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Love staying there this weekend for business meeting and social event with my husband. All staff nice but our fav was William who drove us in the hotel shuttle. He was super friendly and was so happy to see us the next day. We felt very special. Looking forward to our next visit.

Helpful?
Thank mks1000
Toronto, Canada
Level Contributor
73 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed recently for business travel. My stay was ok. Staff were friendly but hotel is average. They have exotic cars parked out front but the hotel is not that high end. The approach to get in is bizarre as there is a side door that is not well marked that contains the elevator to the lobby which is on... More 

Helpful?
Thank RH_Travellors
Katy, Texas
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a slumber part sleepover here for my daughter. We rented 2 adjoining rooms: a junior suite and a double. When we arrived, the suite was ready but the double was not - even though it was after check-in time. They said they would call me when it was done. An hour later, I called down to check on... More 

Helpful?
Thank JandJMommy
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