We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 Houston hotels

Hotel Sorella CITYCENTRE

4.0 of 5 Hotel   |   800 Sorella Court, North Building, Houston, TX 77024
Hotel amenities
Save Saved
You added Hotel Sorella CITYCENTRE to your Saves list
Hotel Sorella CITYCENTRE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
84%
Ranked #36 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JeremyJCambridge Cambridge, United Kingdom
  • Overview
  • Reviews (370)
  • Photos (77)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (81)
  • Location
  • More
Write a Review

370 people have reviewed this hotel

Traveler rating
    205
    109
    36
    8
    12
See reviews for
38
111
27
160
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent five nights at the Hotel Sorella a couple of weeks ago for a work visit to our office in Houston and I was really impressed with the hotel. It's bright, airy, modern, clean, and is staffed by extremely friendly, helpful people - everyone from the desk team to the waitresses to the valet guys to the cleaners were... More

Was this review helpful? Yes
Denton, Texas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My girlfriend and I loved our stay it here! One of the best hotels I've every been too. Stacy Ross was very helpful and made our experience a great one. Very modern hotel next to plenty of bars and restaurants.

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

First, let me say I love this hotel if I had the funds would buy it and stay there forever as the service is amazing especially Alvaro the front desk mgr. whom step out of his way to allow me upgrade my suite this allowed me to feel like a king for two days and it was a total surprise.... More

Was this review helpful? Yes
Missouri City, Texas
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

As you may have read from my previous review, I have RAVED on Hotel Sorella. The location is wonderful, right in the heart of many awesome restuarants, bars, and lounges. The service has always been SUPERB, prompt, and friendly. However, it seemed to have been missed when I decided to choose Hotel Sorella for my 26th birthday. The checkout was... More

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for reaching out to us here as well as through your electronic comment card that you submitted. We have followed up with your comments and determined the stain on your sheets was caused by an issue we had with our ironer over the weekend. We are sorry we did not catch this sooner. This was fixed four days... More

Bogota, Colombia
Contributor
16 reviews 16 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What I enjoy the most of Sorella is the location. City Centre has a fantastic atmosphere for shopping and dinning no matter if you are with friends, parents or kids. The Hotel is modern with nice rooms for a very comfortable stay. The staff is kind and always eager to help. The american breakfast is not that bad with a... More

Was this review helpful? Yes
Houston, Texas
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I live about 15 minutes away from the hotel, but wanted to enjoy a short "stay cation" with my out of town parents. Location of hotel is excellent! We walked to different restaurants right next door. The hotel itself - cost - for a weekend stay, I found the rate excellent. The continental breakfast - exceeded my expectations - there... More

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and considering us for future meetings. Feel free to contact me directly should you require any assistance. Thank you. Ryan Gullion General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was outstanding on my recent stay. I'm there on a fairly regular basis, and they really helped me out during a stretch where the property was full. I'd stay there on any biz trip in the future.

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and taking the time to share your feedback. We truly appreciate it. Sincerely, Ryan Gullion General Manager More

UK
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Room - Nice, smart, clean - good size. Maybe a little sterile. Breakfast - Everything you need in a small buffet format. Pool - pretty small; but glad its there. Its quite cool. Good staff out there. The best thing about the hotel is the area its in. Great choice of restaurants and bars nearby. Pretty cool. In comparison... More

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

I'm very sorry to read about your experience with us. Please feel free to contact me if I can offer any assistance in this matter. Ryan Gullion 713.827.3500 More

Houston, Texas
Top Contributor
57 reviews 57 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our family stayed in this hotel for five nights in two rooms. It is a minimalistic modern style that is very nice. Reception is very helfpful and nice. Personell was in general helpful and appeared very rapidly when the kids had some challenges with the bathroom. Rooms are well kept and seems rather new with high quality interior. Very comfortable... More

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for taking the time to share your feedback during your stay. We hope you choose us again when you return to Houston. Thank you, Ryan Gullion General Manager More

Houston
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel seemed stale, lifeless, and a bit sterile like a hospital. The only upside was the excellent surrounding restaurants and city centre. I waited in the bar area in the hotel for over 30 minutes and it was not attended. I gave up and went back to my room. Check in and breakfast setup are odd in terms of... More

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We were very sorry to hear you did not like us. We feel we are a fun, lively place to stay and many of our guests feel the same. We do offer a continental breakfast in our lobby every morning, as well as offer a full breakfast in our restaurant. We appreciate your views and hope you give us another... More

Owners: What's your side of the story?
If you own or manage Hotel Sorella CITYCENTRE, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Sorella CITYCENTRE? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Court, North Building, Houston, TX 77024
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Tingo, Priceline, Hotels.com, BookingOdigeoWL, TripOnline SA, Travelocity and Venere so you can book your Hotel Sorella CITYCENTRE reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (70)
Viewed
Hotel & grounds (14)
Viewed
View from room (11)
Viewed
Room/suite (23)
Viewed
Bathroom (5)
Viewed
Dining (5)
Viewed
Pool/beach area (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Houston with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#14 Luxury Hotel in Houston #26 Romantic Hotel in Houston #27 Family Hotel in Houston #36 Spa Hotel in Houston #36 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston’s CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 244 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 
Number of rooms
244

Questions & Answers

Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer