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Hotel Sorella CITYCENTRE

4.0 of 5
800 Sorella Court, North Building, Houston, TX 77024
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Hotel Sorella CITYCENTRE
Ranked #34 of 437 hotels in Houston
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227 reviews from our community

Traveler rating
    130
    62
    23
    5
    7
See reviews for
Families
19
 
Couples
80
 
Solo
23
 
Business
96
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
san antonio,tx
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

The standard room was very nice, modern and clean. The beds were very comfortable and the amenities very nice. Even though the hotel was full the weekend we stayed there, our room was quiet and relaxing. It was in a great area and everyone there was courteous and professional. Would definitely stay there again.

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Perth, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2013

I stayed here in February whilst on a business trip to Houston. It is part of a recent new development and surrounded by shops restaurants and bars all within walking distance. The rooms were very modern, comfortable and high speed Internet was complimentary. Breakfast was ok, but no waiter service. I would definitely stay here again, it's a good location.....even... More

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See 4 more reviews by Rossco888 for Houston
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2013

This is a great hotel to stay at. You have plenty of places to eat at around the hotel and you have several places for entertainment i.e Studio Movie grill. One thing I hate about this hotel is that they dont allow outside alcohol in their hotel, but they do have an expensive mini bar.

Was this review helpful? Yes 1
See 2 more reviews by Mishthetraveler for Houston
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 25, 2013

Thank you for your feedback regarding your recent stay! We hope you don't stay mad about the alcohol issue, it's actually a state law and we could lose our permit to sell alcoholic beverages if we allow our guests to break it. Please hurry back! Ryan Gullion General Manager More

Gothenburg, Sweden
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2013

Stayed at this hotel for about 4 weeks during a business trip to Houston. This is the go to hotel for me and several of my coworkers when staying in Houston, if it's available that is, this place gets full quite often it seems and I understand why. Friendly and efficient staff at check-in and otherwise. The rooms are spacious... More

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 23, 2013

Thank you very much for your kind words, we appreciate it. Please tell all of your friends in Sweden about us, I'm sure they'd love our "winter weather"! Ryan Gullion General Manager More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2013

I have stayed in this hotel several times on business and with family, and have found it to be a really fantastic choice for all situations. This hotel is part of the chain that owns Valencia in San Jose which is a go-to hotel for high-tech businesses in that area. Sorella sits in CityCentre, a relatively high-end mixed use development... More

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 19, 2013

Thank you so much for your great feedback! We are sorry you don't like our fitness center. Lifetime Fitness is a world-class facility that we feel is a great option for our guests. Please hurry back and stay with us again. Ryan Gullion General Manager More

Dallas, Texas
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 13, 2013

When I have to head to CityCentre Houston on business, I always stay at Hotel Sorella. It is centrally located in the lovely CityCentre complex, with a terrific selection of restaurants, Studio Movie Grill for movies and dinner is a step away, and there are great shopping options. The hotel overlooks the central plaza on one side, where there is... More

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See 2 more reviews by LMK7 for Houston
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 16, 2013

Thank you for the great feedback! Please hurry back and see us soon! Ryan Gullion General Manager More

Lafayette, Louisiana
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 8, 2013

My husband and I stayed in this hotel April 5-7 2013. The room was clean, large and comfortable. The bed was great and the seating area was nice as well. The hotel had a parking garage which was perfect for our event that needed secure and covered parking for all of the cars in the event. The continental breakfast that... More

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See 6 more reviews by Brandy M for Houston
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 9, 2013

Wow, thank you for your wonderful review! Please hurry back and see us soon! Ryan Gullion General Manager More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 8, 2013 via mobile

Stayed here for New Year's Eve because I wanted to be able to celebrate somewhere within walking distance of the hotel. From now on I will just hire a car service. The most lifeless lobby was followed up by the most drab "suite" that I have ever seen. The valets were unprofessional and even rude and although the front desk... More

Was this review helpful? Yes 1
See 2 more reviews by Ryan_F100 for Houston
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 16, 2013

Ouch! Sometimes feedback is painful to read, and such is the case here. Everyone that works with me at this hotel takes great pride in the hotel, taking care of our guests, and doing our work well. We are all very sorry we missed the mark during your stay and will work as a team to improve. We hope you... More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 8, 2013

Clean, contemporary decor. I particularly appreciate the healthy breakfast options. Prices are hefty for a quasi-suburban location with surrounding construction, even being adjacent to bars & restaurants. For the price you might stay uptown for the same restaurant/shopping convenience and enjoy a sharper level of service. We did not have service problems, except for one. Our shower ran short of... More

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review
April 9, 2013

Thank you very much for your feedback regarding your recent stay with us. We will be sure to look further into the issues you mentioned and look forward to your return. Ryan Gullion General Manager More

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2013

Let me first say if you are reading this review, you must want to stay on the west side of Houston. If you don't want to stay on the west side, or not sure what that means, I a native and ill tell you. West side of Houston is mostly comprised of neighborhoods and few Businesses located off of Beltway... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(14)
  • Continental breakfast(11)
  • City Centre(7)
  • Fresh fruit(6)
  • Pool area(5)
  • Great time(3)
  • Friendly and helpful(3)
  • Very modern(3)
  • Rooms are beautiful(3)

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Court, North Building, Houston, TX 77024
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #34 of 437 hotels in Houston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in West Houston’s prestigious CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel just minutes from the Energy Corridor and Westchase District. The hotel is situated in the heart of Houston's CITYCENTRE and surrounded by sophisticated retailers, dining, entertainment and night life. The hotel is within a few miles of outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Whether traveling for business or pleasure, Hotel Sorella CITYCENTRE puts you near it ALL! ... more   less 
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Hotel Sorella CITYCENTRE
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