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Hotel Sorella CITYCENTRE

#14 of 468 Hotels in Houston
Certificate of Excellence
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800 Sorella Court, North Building, Houston, TX 77024
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Stay 2 Nights | 3rd Free
Best prices for: 1 room 1 guest
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Hotel Sorella CITYCENTRE
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Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
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508 reviews from our community

Traveler rating
    309
    134
    41
    11
    13
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52
145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Let me start off by saying, I would give this hotel 6 stars if I could. I've stayed at many very prestigious hotels such as the Mandarin, Four Seasons, Ritz Carlton and the St. Regis. I don't usually take the time to write reviews but this hotel definitely lives up to its reputation. The front desk staff is by far... More 

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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Look, there are a lot of nice things about this hotel - the room size, number of comfy sofas in the room, nice bed, nice shower, helpful staff, but there are also a lot of issues that would cause me not to recommend it and make me surprised at it's star rating: - First of all, it is VERY noisy.... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for your thorough feedback regarding your recent stay. We are sorry you perceived our property this way and I will share your thoughts with my team in an effort to continue to improve our product. We wish you safe travels. Sincerely, Ryan Gullion General Manager More 

Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel. Located in CIty Centre lots of options for lunch and dinner. The breakfast at the hotel is awesome not to be missed. Rooms cleans up to date and trendy. My only complaint would be the wake up call service. If the call came, it would come anywhere from 15 minutes to an hour late. I would suggest using... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us. I was troubled by your feedback regarding wake up calls. We will follow up and make certain this is corrected. Thank you, Ryan Gullion General Manager More 

Spicewood, Texas
Top Contributor
196 reviews 196 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel Sorella in CityCentre is in a great location. It's surrounded by fabulous restaurants, bars and shopping which are all within walking distance. The rooms are large and very clean with great views and a nice bath and walk-in shower. Ask for the view of the courtyard above the fifth floor. The hotel provides its guests with a nice healthy... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your thoughts regarding your recent stay. We hope you are able to stay with us again soon. Sincerely, Ryan Gullion General Manager More 

Lake Worth, Florida
Top Contributor
118 reviews 118 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't often stay in hotels that are as modern or trendy as this one. I was very impressed with the set up and service here. I will definitely be back. Parking was in the adjacent garage and was safe. There are tons of restaurants and shopping within walking distance. They have done this right.

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for your feedback. We are thrilled you chose to stay with us. Sincerely, Ryan Gullion General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We live in The Woodlands and wanted to get away for a night. i would highly recommend the Hotel Sorella for a great getaway. We decided to stay in their suite which was perfect. The 12th floor with a great balcony, beautifully decorated room and huge bathroom. From the time we arrived the service was outstanding. The front desk was... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you very much for staying with us. We look forward to your return. Sincerely, Ryan Gullion General Manager More 

VICTORIA
Contributor
15 reviews 15 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Valet park or free park yourself within a few steps of main reception. Friendly staff greet you at every stage. Checkin is a breeze. Restaurants and bars are close at hand. Rooms are spacious with eurostlying throughout. Highlight is the free continental breakfast in the lobby. I thought I was in a French bakery with all the pastry selections. Opted... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We are very happy to learn you enjoyed your stay with us. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Sorella CityCentre is one of the best hotels in Houston. Excellent service and accommodations. The staff is very friendly and engaging. I am a frequent guest at the hotel for business in the Houston area.

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for selecting our hotel and sharing your feedback. We are hoping to become your first choice in Houston. Sincerely, Ryan Gullion General Manager More 

Norway
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A very nice hotel with a perfect location for meetings in Citycentre. Comfortable and clean rooms and numerous restaurants and bars within walking distance. However quite expensive but will for sure return for the quality and location.

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for your kind words regarding your stay with us. Sincerely, Ryan Gullion General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was gorgeous and located in a beautiful area. The staff was nice, helpful, and welcoming. There were so many options for the night, bars and restaurants every where. Breakfast was delicious and healthy!

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us. We do hope you are able to stay with us again soon. Sincerely, Ryan Gullion General Manager More 

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