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Hotel Sorella CITYCENTRE

#14 of 470 Hotels in Houston
Certificate of Excellence
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800 Sorella Court, North Building, Houston, TX 77024
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Hotel Sorella CITYCENTRE
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Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
Hotel Sorella CITYCENTRE
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546 Reviews from our TripAdvisor Community

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Traveler rating
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    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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    (117)
  • Dec-Feb only
    (129)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The services and accommodations are impeccable. We are using the penthouse for a business meeting and I couldn't ask for a better staff or space. Our director of banquets, Louis Soto was outstanding! Victor our server was attentive and the nicest. Kary, the rep who help me set up the event was nice and responded quickly to any requests I... More 

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Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the hotel after celebrating a good friends birthday. The hotel is beautiful and very contemporary. The food and drinks are very good. The rooms are large. Clean and modern contemporary. The only complaint is that the beds are not very comfortable. They are to hard.

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Victoria, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The employees really go out of their way to make you feel welcome, and the location is neatly located to many fine restaurants and stores. I highly recommend this service intensive hotel. The continental breakfast was excellent.

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Lake Charles, La.
2 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I went last weekend for a weekend getaway to Houston. Very nice hotel located in Citycentre. It is within walking distance to numerous shops, bars and restaurants. They have valet parking or a parking garage that is connected to the hotel. They even had a band that played in the common area right next to the hotel.... More 

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Jakarta, Indonesia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located at the city centre, good location, busy in the afternoon at weekend with families with children spending time at the park. There are few good restaurants around too, I would recommend McCormick for sure. I stayed there a few times and will definitely stay here if I go to Houston next time. Just right place to... More 

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Mansfield, TX
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, a lot to do within walking distance. The hotel itself is really nice and clean. I would recommend this hotel- you can self park if you don't want to pay for valet, which is a nice option.

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1 review
5 of 5 stars Reviewed 1 week ago

Our stay at Hotel Sorella in Houston was as close to perfect as possible. Starting with the valet who parked our car to the bell hop Raul to Al and his staff at the front desk through the cleanliness of our room and the friendliness of the entire staff...we couldn't have asked for more. Can't wait to go back.

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you so much for staying with us and sharing your thoughts about our All-Stars Al and Raul. I will be sure to share this with them and appreciate you mentioning them by name. We hope you stay with us again in the future. Sincerely, Ryan Gullion General Manager More 

Richmond, Texas
5 of 5 stars Reviewed 2 weeks ago

I surprised my husband with an overnight stay at the Hotel to celebrate our 20th wedding anniversary, I was doing a scavenger hunt for him and the staff was SUPER friendly and willing to help me pull it off. The Hotel was very clean and pristine and the service from the chocolate covered strawberries, Valet, Housekeeping and Front Desk was... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We are thrilled to learn you enjoyed your anniversary and that our team was able to help you with your scavenger hunt. We hope you can make this an annual tradition. Sincerely, Ryan Gullion General Manager More 

Washington DC, District of Columbia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the Sorella many times and have been happy with each and every one of them. If I had one complaint, it would be that the desks in the room are more style than function. That said, the comfort of the rooms, amenities of the hotel, service level from the staff, and location more than makeup for this... More 

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SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you so much for staying with us and sharing your feedback. We are currently building another hotel in downtown Houston and this insight will be part of the design process. Until then, we will keep it classy on the Westside. Come back soon. Sincerely, Ryan Gullion General Manager More 

Houston, Texas
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is clean crisp and fantastic. The bars included are well populated and it has the Radio Milan restaurant in it which is fantastic. Surrounding the hotel are no less then 10 other restaurants that are within walking distance and the best fare ever. The only downside is the parking. While there are numerous garages, they are crowded and... More 

Was this review helpful? Yes
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your feedback. We are sorry you had some challenges parking. Our team will work on improving this and we look forward to you returning soon. Sincerely, Ryan Gullion General Manager More 

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