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All 451 Houston hotels

Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

2.5 of 5 Hotel   |   12323 Katy Freeway, Houston, TX 77079
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55%
Ranked #240 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed yesterday
Cajun_girl_1 Louisiana
  • Reviews (37)
  • Photos (44)
  • Amenities
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  • Room tips (10)
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37 people have reviewed this hotel

Traveler rating
    11
    9
    9
    3
    5
See reviews for
7
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4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Louisiana
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was wonderful. Must be recently renovated. Room was nice. Breakfast was great with many items to choose from. Would definitely recommend to others. Safe secure parking. Nice friendly staff.

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Baker
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I do not write many reviews but when you stay at a place that does everything right and consistent day in and day out you have to let people know. Check in was very fast and very friendly ODAY checked me in, and made some recommendations on resturaunts and other local attractions, The room was cleaned perfect every day, housekeeping... More

Was this review helpful? Yes
Chelsie O, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Hello Kevin, We are so grateful you took the time to write a review about your stay with us! Thank you very much and it is certainly appreciated. We informed our staff about your wonderful compliments. This motivates us even more to always provide great service for our guests. You took the extra time to acknowledge us by our names... More

Sulphur, Louisiana
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel for one night for a wedding. It was a fare price and a nice property. The front desk was nice and the room was comfortable. The breakfast was plentiful and good. We did not use any of the other amenities so I can't really speak to them. I would stay there again when on that side... More

Was this review helpful? Yes
Chelsie O, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Hello JAB56, On behalf of all the staff and management here at our Holiday Inn Express we thank you for taking the time to write a review about your experience with us! We are so glad you enjoyed your stay and we appreciate your kind words. We always do our best to go above and beyond for all of our... More

Midland, Texas
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 13, 2014

we had to go to Houston for family emergency on June 5, 2014. RUDE clerks. When I checked in there was a discrepancy over room rate the clerk actually asked me if I wanted to continue with check in or go to another hotel. I inquired if shuttle bus would take us to hospital and he said it is for... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear jcryder, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Lititz, Pennsylvania
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 11, 2014

I have stayed at this hotel off and on for several months. The hotel has a great location with a good steakhouse within an easy walk. The rooms were clean and comfortable. The breakfast bar was the typical Holiday Inn Express bar - limited selections but good. The evening refreshments were cold and appreciated. The staff were super friendly and... More

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Chelsie O, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Hello BVDPA, Thank you so much for your time and writing a review on our property. It means a lot to our staff and management. We are glad that you enjoyed all that our property has to offer. We are certainly looking forward to your return. It was a pleasure serving you! All the Best, Chelsie Olson Sales Manger/Guest Relations... More

Rockton, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

I had stayed at this property several years ago and disliked it then. I assumed that it would be updated and modernized by the time I got back! Clearly I was wrong. The staff is very friendly which helps but that is the only thing this hotel has going for it!

Was this review helpful? Yes
Krupali S, Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear fanofseattle, Thank you for your time. We do appreciate your feedback. We are truly sorry that you were disappointed upon your return to our hotel. We do have plans of renovations in the near future and we hope you will give us another chance to serve you. Our staff always strives to go above and beyond for our guests... More

Merida, Mexico
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

Thank you to all you Reception laddies and to your service teem too. The room was comfortable and since the second day I called "home" -I'm tired, can we go home now?-, quiet, clean and we was sleeping like babies! We really enjoy a great time in your Hotel. Congratulations and thank you again!

Was this review helpful? Yes
Gause, TX
Top Contributor
86 reviews 86 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 30, 2014

Spent two nights there and enjoyed the entire stay. Room was well decorated, comfortable, and clean. Internet speed was excellent and was free. Hotel was quiet, even though very close to I10. Parking was close and plenty of it. The free breakfast was a full breakfast and was quite good with plenty of options. Cinnamon rolls are to die for!... More

Was this review helpful? Yes
Krupali S, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Hello Dan, Thank you so much for your wonderful compliments! We really appreciate it. It is always nice to read a great review on our property, it truly goes a long way. We are happy you enjoyed the breakfast and convenient location of our hotel. It was our pleasure to serve you and make your stay comfortable. We are looking... More

Pittston, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 29, 2014

I'll preface this by saying I'm not a holiday inn person. The lobby area was modern and well kept. The desk staff was helpful and personable. The room was dark and in need of an update. There's a gigantic piece of furniture that doubles as a closet and a tv stand that overpowers the space. The bed was comfy. The... More

Was this review helpful? Yes
Krupali S, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Ginger 2074, Thank you for the taking the time to write a review on our property. We appreciate your honesty and feedback. We do our best to provide everything that our guests need while at the same time striving for continuous improvement. Again, thank you for your honesty and we hope you will come see us again in the... More

Edinburg, Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 11, 2014

We had such a nice stay at a Holiday Inn just north of Houston, TX, on the return home the following week we decided to try another one near family in Houston. Nice hotel in what they call the "Energy Corridor". I knew the hotel would be expensive, anytime they add "Energy" to a name, you can bet they deal... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston West-Energy Corridor, responded to this review

Dear Melissa H, First of all, thank you very much for your recent stay at our hotel. I am sorry you were not fully satisfied with your room accommodation and with the service you received. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is... More

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Additional Information about Holiday Inn Express Hotel & Suites Houston West-Energy Corridor

Address: 12323 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston West-Energy Corridor 2.5*
Reservation Options:
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44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Houston Energy Corridor West Oaks is located just moments away from the West Oaks Mall, Barker Reservoir, and the George Bush Park and Nature Preserve. The premier opening of Houston s newest west side hotel is perfectly accessible to all Katy and Houston area attractions and businesses: BP, Exxon Mobil, Citgo, Shell, Conoco Phillips, Shaw Group, Transocean, Amoco, AT&T and PGS are just a few of the companies that call Houston s Energy Corridor home.We are the perfect place to call home whether relocating, attending a corporate event or visiting on leisure. With numerous restaurants and shopping within walking distance, the hotel is just minutes from Katy Mills Mall, Memorial City Mall, Baseball USA, and Memorial City Hospital. The Houston Galleria, Reliant Park - home of the Texans Football Team and the Houston Livestock Show & Rodeo, Minute Maid Park, Toyota Center, and George R. Brown Convention Center are all just a short drive away.Guests of the Holiday Inn Express Houston West Energy Corridor will relax and unwind in contemporary guest rooms or spacious suites and receive the Express Start breakfast in the morning. Complimentary high-speed wired and wireless Internet access is available throughout the hotel. Whether planning a social occasion or a corporate meeting, our 1050 square feet of meeting space and catering services will make your next event a success. ... more   less 
Number of rooms
115

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