We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aloft Houston by the Galleria

5415 Westheimer Road, Houston, TX 77056
Hotel amenities
Aloft Houston by the Galleria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #180 of 468 Hotels in Houston
A recent review
3 of 5 stars reviewed 4 days ago
Golokseeker
Write a Review

163 reviews from our community

Traveler rating
    36
    67
    41
    13
    6
See reviews for
21
34
10
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (43)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (35)
All months
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed over the weekend and were excited about the possibilities of W-lite hotel. The location is nice. It is centrally located and close to the Galleria mall. If you have a car, parking is $16/night. Add this to your nightly rate. We followed the advice from TripAdvisor and stayed on the top floor (10th, room 1004). There is pump... More 

Was this review helpful? Yes
Hinesville, Georgia
Top Contributor
65 reviews 65 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While there is nothing specifically "wrong" with this hotel I expected more after reading reviews. Rooms are clean, beds are comfortable and it's located near the Galleria where I needed to be to conduct business. There is a serious lack of affordable dining establishments in the area. If you're not into "trendy" this may not be the place for you.

Was this review helpful? Yes
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for your review on your recent stay. Very happy you found our rooms clean, the beds comfortable and enjoyed our location next to the Galleria. We do have a very eclectic selection of restaurants within a one mile radius of the hotel including a great selection of 4 and 5 star restaurants and there are a few 3... More 

San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here before and it just in a perfect place right next to the Galleria mall. The rooms are always lean and very spacious. The best thing about the hotel is the outstanding staff. They greeted me every day with such enthusiasm. They mAde stay enjoyable as usual. This is a great place near lots of restaurants on Westheimer.... More 

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is basically a suburban hotel with consistent with the Aloft brand. I have stayed in several of these hotels as they offer clean accommodation and are usually well managed. This location has what you would expect from an Aloft, but it is looking well worn, mold in showers, bumps and grinds on walls etc Overall good but in need... More 

Was this review helpful? Yes
max j, General Manager at Aloft Houston by the Galleria, responded to this review

We want to say thanks for your review about your stay. We are very happy that you have enjoyed your stay at our locations throughout your travels. We would like to apologize for the issues with the shower mold and the wear that you noticed on our hallways walls. We are addressing these issues with repair work this week. Thank... More 

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great location near the Galeria and a very cool concept. First time here. High tech, low touch. Rooms are great, everything you need without a lot of wasted space. Very few complaints. A bit pricey for what your get, not really a hotel that should charge more than $200 per night. No real restaurant but great room... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This has been the worst hotel stay in my experience. My husband and I travel extensively and had never stayed in a Starwood property before. I booked the hotel banking on their reviews and reputation. Our room was on the 6th floor and faced the main street with a restaurant that played outdoor music till 2-3am every night we were... More 

Was this review helpful? Yes 1
max j, General Manager at Aloft Houston by the Galleria, responded to this review

First allow us to apologize for your overall experience as we want every guest to enjoy their stay while here. While we have no control over the neighborhood businesses and how they conduct their affairs, we can certainly call the local authorities when a guest has a complaint as well as ensure you are moved to a quieter side of... More 

Georgetown, Texas
Top Contributor
70 reviews 70 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 20, 2015

My husband arrived early & checked in before me to attend a meeting. He told me he had asked the staff to remove the beer bottles outside our front door. A second request was needed before that happened. We have stayed at quite a few of the Aloft properties around the U.S. The front desk staff seemed unorganized when we... More 

Was this review helpful? Yes 1
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thanks for the review and we regret that our team took so look to honor your request. This should have been done prior to you asking and I sincerely do apologize. This is not the standard for the Aloft Houston and we will address with our housekeeping team. Thank you for bringing this issue to our attention and thank you... More 

Stourbridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

I'm in Houston 2-3 times a year. I have stayed in most of hotels around Galleria. Aloft was one of the best. It's nice and modern inside with young feel. Rooms are spacious and well sized. I also like the bar and overall decor of the lobby. Service was good & friendly. Wifi was fast with good coverage.The only weak... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

I dont ever write reviews for anything, but after what happened here I had to. I got a reservation for this hotel a week in advance through Expedia. After that I called the hotel to confirm , and let them know I would be arriving late, they said it was Ok, and that they were going to put a note,... More 

Was this review helpful? Yes
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for review about your experience. We sincerely apologize that you did not stay with us but we did offer to pay and comp your stay at another location due to the overbooking. When situations come up we are more than happy to find accommodations for our guests at another location, pay for their transportation and ensure they do... More 

Stavanger, Norway
Top Contributor
118 reviews 118 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 8, 2015

Clean, modern and efficient hotel with great Wifi and connectivity. Had some issues with the free coffee in the morning and some of the staff was not on the same level of quality assurance as other, but overall service was good. The business center in the lobby is open and inviting and a good place to conduct business.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (16)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question