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All 457 Houston hotels

Aloft Houston by the Galleria

3.0 of 5 Hotel   |   5415 Westheimer Road, Houston, TX 77056 (Great Uptown)
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Aloft Houston by the Galleria
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Ranked #167 of 457 Hotels in Houston
A recent review
3 of 5 stars Reviewed November 16, 2014
MerM08 London, United Kingdom
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143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 2 weeks ago

I'd give the room quality & decor 3 stars but the service on thus trip was only 1 star. The Good: Room was nice, more modern and contemporary than most. Not quite my style, but some probably prefer it over more traditional decor. The pillows and bedding were soft and clean and the rest of the bedroom was clean. The... More 

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max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for your review concerning your recent stay. We are very happy that you enjoyed the clean room and the new heavenly beds that were recently upgraded in all our rooms. I am, however, very concerned with the manner in which you were treated during the check in procedure. While I am very happy that you understand our check... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 16, 2014

Stayed here for a week in November. The hotel is clean, the staff are nice. An average stay overall. Only real complaint is the loud air conditioner/ heater. It sounded more like a rocket taking off, and if I forgot to turn off the fan at night - it would inevitably wake me up!

Was this review helpful? Yes
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thanks for your review about your stay during your week with us in November and we’re happy you found the location clean, comfortable and that our talent took care of you. We do apologize for the noisy air conditioner and I hope we addressed that for you while you here. Nothing can be more frustrating than having a room with... More 

Senior Contributor
43 reviews 43 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 16, 2014

The beds are comfortable and I liked the set up of the rooms. I'm aware that everyone has their own opinions but for me the place felt cold and didn't give me the warm fuzzy feeling I look for when traveling. The music in the lobby was too much. I couldn't focus. I enjoyed sitting outside in the court yard.... More 

Was this review helpful? Yes
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you for your recent comments about your stay and we are very happy that you found the location great for being so close to the galleria for shopping and that you loved our outdoor spaces in our backyard and the setup of our rooms along with our brand new beds. We do apologize that the aloft lifestyle is not... More 

Long Beach, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

On my visit to Houston we stayed at Aloft and it was a very pleasant stay. This hotel is a part of the chain "W". The area was perfect it was right by the Galleria, so if you are into shopping this is where you should stay. The pool and gym are open 24 hours which is very convenient. The... More 

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
74 reviews 74 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 3, 2014

This hotel short walk to Galleria Shopping Centre and plenty of onsite parking for $16 per night. Aloft is modern and facilities geared to the young contemporary modern traveller. Clean hotel and attention to details, including the scent used in the foyer. Plastic wrapped disposable cups reassures hygiene. Generous full size shower cubicle. Well thought out work desk area, however... More 

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Tallahassee, Florida
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 28, 2014

The hotel is very clean and convenient to the Galleria area, as well as downtown Houston. The room design is very modern, keeping with brand standards. Overall, it's a great value for the price. I would recommend this hotel.

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 27, 2014

The front desk is very amicable and courteous. We were acually able to check in early. The hotel does have parking but there is a $16.00/day charge not mentioned when booking. I don't mind paying for parking, but it would be nice to know ahead of time. We chose this hotel as it is dog friendly and does not require... More 

Was this review helpful? Yes
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thanks so much for your review of your stay with us at the aloft. We are extremely happy that you love the brand and your overall experience and expectations were met during your stay. I can understand your concerns with the water and would love to know which room you were in as we do have diverters on the showers... More 

Ocoee, Florida
Top Contributor
94 reviews 94 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 7, 2014

The Aloft is a nice hotel at the edge of the Uptown area. This is a relatively new hotel with good views of Uptown and the Downtown skylines. I was greeted promptly by the front desk and my room was clean and well stocked with towels and toiletries. I took a cab to the hotel so I cannot speak of... More 

Was this review helpful? Yes 1
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

I live in Houston but out in Katy. I was going to have a night out so the location was fantastic. Front desk was really friendly and welcoming. The rooms are minimal and comfy. I love how the beds are far from the door reducing any noise. Considering my window was facing the parking garage I heard nothing. I loved... More 

Was this review helpful? Yes 2
League City, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 20, 2014

I am staying at this hotel right now and this dog has been crying for hours. I am on the 7th floor and it is keeping me awake. The overall hotel is nice but I would reconsider the pet policy. Oh good, now it's barking loud and sounds like it is directly outside my door. One and done for me.

Was this review helpful? Yes 4
max j, General Manager at Aloft Houston by the Galleria, responded to this review

Thank you so much for letting us know about the issue you had during your recent stay. We can empathize with how frustrating it is when you have uncontrollable noise from a room next to yours. We have staff available 24 hours a day who are ready and able to address any concern a guest may have as long as... More 

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Additional Information about Aloft Houston by the Galleria

Address: 5415 Westheimer Road, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Houston by the Galleria 3*
Number of rooms: 152
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Also Known As:
Aloft Houston By The Galleria Hotel Houston

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