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Hilton Garden Inn Houston Energy Corridor

#50 of 481 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
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12245 Katy Freeway, Houston, TX 77079
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2X Points Package
1 room 1 adult
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Hilton Garden Inn Houston Energy Corridor
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337 Reviews from our TripAdvisor Community

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Newark, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff here is excellent. The front desk, shuttle drivers and housekeeping are professional and friendly. I was greeted with smile after smile every day. The rooms are clean and comfortable. This is a very well run hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Russell T
Kristiansand, Norway
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Large hotel with clean rooms and great breakfast options. Staff at hotel restaurant was excellent. Hotel Manager was very visible multiple times during my visit and was very engaged; Only major negative was that elevators were extremely slow as something was wrong with them;

Helpful?
Thank Jay_Hack12
Tulsa, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was one of the most enjoyable stays I have experienced in several months. The front desk personnel were friendly, courteous, knowledgeable and helpful. The breakfast staff was great as well as the banquet staff. The beds were fabulous!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy P
Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The place has a friendly staff, clean, nice size and very comfortable rooms, great bar and dining facilities, wide variety on dinner menu and a great breakfast for the price. This place is an overall great value and conveniently located. I will stay at this establishment again for sure.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christopher G
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Christopher G, We are so pleased to see your lovely comments about our friendly staff, clean and comfortable rooms, and great bar and dining. We do our best to provide you with the best and it means a lot to us all that our efforts are noticed. We certainly can't wait to see you again. Casandra Kokoska Guest Services... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service and incredible attention to detail. The front desk staff is always friendly and ready to help. My daughter needed a bandaid and they had multi-colored ones for her to choose from. Breakfast staff was exceptional. They remember my kids names and was even greater with a hug. (had not been there in a few months) Food and Beverage... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jon B
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Jon B, We are delighted that your visit to the Hilton Garden Inn Energy Corridor was so memorable. Our team here works hard to make sure your visit is great and it means a lot to all of us that you took the time to share your experience with us. On behalf of the front desk staff, the breakfast... More 

Round Rock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff, fitness facilities and restaurant. Not overly pleased with the room. The AC unit made a lot of noise and we had to switch rooms. The sheets were also dirty on the pull out couch. The second room was a bit better, but the AC unit was still loud.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamie K
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Jamie K, Thank you for taking the time to share your comments with us. We appreciate your kind mention of our staff, facilities, and restaurant. Thank you as well for the feedback on the room, couch, and ac. We were able to adjust the ac for a quieter experience and conducted retraining with our housekeeping team to be certain... More 

Lafayette, Louisiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the expedited online check-in and room selection, to the super-fast check-in, to the comfortable room and cooked-to-order breakfast and meeting facilities, I could not have asked for more from this property or its excellent staff.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Greg L
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Greg L, We are tickled pink that you had such an excellent stay and event with us. We do our best to make your visit with us memorable and we're all so happy that we made such a lasting impression with you. We can't wait to have you back with us again. Casandra Kokoska Guest Services Manager More 

Springfield, United States
1 review
5 of 5 stars Reviewed December 23, 2015

Awesome Hotel and Staff. Rooms very clean. Felt very safe with location of hotel. Decorum is very beautiful and was nicely decorated for the Christmas season. Room service was prompt and the food was hot when it arrived to the room. There was not a long wait time for the food to arrive.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary R
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Mary R, We are so glad you were able to join us for holiday time and see our lovely decorations. So glad you enjoyed them as well as the awesome staff, clean rooms, and good room service. We hope you'll come back again to see us your next visit to Houston and until then, Happy New Year. Casandra Kokoska... More 

Milton Keynes, United Kingdom
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 7, 2015

When away on business I like somewhere solid I can stay. Somewhere friendly enough, that's clean, that I can get a reasonable meal or drink in on that odd night you're not out with colleagues. This Hilton Garden Inn seemed to fit all those criteria. With a gym centre, pool, free wifi, bar and restaurant, a colleague and I chose... More 

Helpful?
Thank adamchap
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Adamchap, Thank you so much for taking the time to share your experience with us. We are so pleased that you enjoyed our many on site amenities, our large rooms, and helpful staff. We hope to see you again soon. Casandra Kokoska Guest Services Manager More 

Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2015

We were staying here while visiting family over the Thanksgiving holiday. Great stay. The bed was very comfortable and the Staff was friendly. The guest room and bathroom were very clean and the temperature in the room was very comfortable. I would definitely stay here again when visiting family in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank fitproDallas
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear fitproDallas, We are all so happy to hear you enjoyed your visit and our friendly staff and clean comfortable hotel. We hope you and your family will visit us again soon. Happy Holidays. Casandra Kokoska Guest Services Manager More 

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