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Hilton Garden Inn Houston Energy Corridor

3.0 of 5 12245 Katy Freeway, Houston, TX 77079
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Hilton Garden Inn Houston Energy Corridor
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Hilton Garden Inn Houston Energy Corridor
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247 reviews from our community

Traveler rating
    135
    83
    23
    6
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lufkin, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were clean and exactly like the pictures. Staff was very welcoming. Breakfast was AMAZING! Waffles were so good. The entire staff was so friendly and tons of fun! We came for a soccer tournament and had 12 girls and their families, so things were pretty crazy but the hotel staff did not disappoint!

Review collected in partnership with Hilton Garden Inn

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Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Jillian, Your comments have made our day! We are so very happy you and the rest of your group enjoyed your visit and had so much fun with our welcoming staff and amazing breakfast. We hope we get another chance to take care of you and the rest of your team again soon. Happy Holidays. Casandra Kokoska Guest Services... More 

Findlay, Ohio, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I was very impressed with the polite front desk staff and helpful shuttle dreiver who too us to dinner and picked us up on time. The internet service was a little shaky, but otherwise the room was clean and well appointed and whe I have business in Housont, I will consider staying there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Charles, Thank you very much for sharing your thoughts with us on our polite front desk staff and helpful shuttle driver. We also are very pleased to see your mention of our clean and well appointed rooms. Your review certainly has made our day. We hope you'll be back in the Houston area again soon and will stay with... More 

Bartlesville, United States
1 review
4 of 5 stars Reviewed November 14, 2014

OK hotel, clean good speed adequate resturant. Good breakfast. Stayed for business. Location good for most oil companies in the energy cooridor. Courtesy van worked well. Clean rooms. The treadmills in th efitness senter were not top notch, but it worked well enough.

Review collected in partnership with Hilton Garden Inn

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Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Paal, We appreciate you taking the time to share your thoughts with us on your visit. Thank you so much for mentioning our clean rooms, our restaurant and breakfast, as well as our courtesy shuttle. I'm sorry the treadmills in the fitness center were not top notch. Our engineering team has inspected all of them to make sure they... More 

Fernandina Beach, Florida
Top Contributor
91 reviews 91 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 12, 2014

Nice convenient place to stay when in West Houston. Staff is never very friendly, ever. Always taking among themselves or head is buried in the computer screen. Breakfast servers could use some manners. Told us not to think to hard about deciding to have breakfast in the dining room. Odd greeting. We left and went Einstein's in Town & Country.... More 

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Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Please accept our sincere apologies for the loud fridge you experienced during your stay. We radioed our engineering department at the time of your departure when you mentioned it to the desk and they immediately replaced the unit. I am so sorry this occurred. I’ve also reviewed your comments about the front desk with our entire team to make sure... More 

Medford, Oregon
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 11, 2014

Had to stay on business. Something must have been going on because it was expensive for an HGI. I didn't have an early meeting so went down at 10:30 and of course breakfast was over. I looked around for coffee and the desk might as well have told me to "pound sand". I finally asked where I could find a... More 

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Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Guest, Thank you for sharing your feedback with us. Our engineering team has corrected the issue with the light switch in your room and we've also reviewed your comments with our front desk team as well. While we do end breakfast on the weekdays and lobby coffee service at 10am, we have the k-cup coffee makers in our guest... More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2014

This Hilton Garden Inn is exceptional. We had 3 rooms and none had any issues. The front desk staff was attentive and polite at all times. They have a beautiful outdoor pool which I would suggest they heat in the colder temperatures. Housekeeping did an excellent job cleaning our rooms. We stayed 4 nights and each day was like staying... More 

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Jackie We are delighted to see that you and your party enjoyed your visit with the Hilton Garden Inn Energy Corridor. We do our best to provide you with a memorable experience and comments like yours are why we come to work every day with a smile on our faces. We can't wait till your next visit. Thank you... More 

Gloucester, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 5, 2014

If your looking to find a place that is clean, safe, and has a very friendly and accommodating staff--I would consider this hotel. It is close to some decent places to dine--Pappasita's and Pappadeux. I will stay here again in the future.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear J.M. Thank you for taking the time to share your review with us. We appreciate your comments about our clean and safe hotel as well as our friendly staff. We hope you'll be back soon. Casey Kokoska Guest Services Manager More 

Nampa, United States
1 review
5 of 5 stars Reviewed November 3, 2014

Comfortable place friendly people and had everything you could imagine from swimming to exercise room breakfast, bar just plain awesome. Location was perfect and plenty of restuarants close by you could imagine. Easy on off interstate access.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Ciro, We are delighted to see you enjoyed your visit to the Hilton Garden Inn Energy Corridor. We do our best to provide you with a wonderful visit and we are pleased to see you take the time to share your thougths with us. Come again soon. Casey Kokoska Guest Services Manager More 

Calgary, Canada
Top Contributor
322 reviews 322 reviews
102 hotel reviews
276 helpful votes 276 helpful votes
4 of 5 stars Reviewed October 22, 2014

Stayed again this week, wifi much improved, great bed, friendly staff, breakfast can be overcooked but generally good stay, just don't expect too much and you won't be disappointed. Oops didn't say enough Rob

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Thank you for your review of the Hilton Garden Inn Energy Corridor. We are so pleased you enjoyed the friendly staff and the great bed. We take your feedback seriously and use it as a training tool so your next stay is even better. We have shared your comments regarding breakfast with our entire food and beverage team. Our goal... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed October 20, 2014

I really enjoy staying at this hotel. I stay there several times per year for one or two weeks each time. The staff are great. The hotel has everything I need for a business trip and would be fine for a vacation as well. The weak point in this hotel is the room A/C system which is quite loud when... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear John S, Thank you very much for taking the time to share your thoughts with us. We are delighted with your comments regarding our great staff and hotel amenities. Please accept our sincere apologies for the noisy ac you experienced in your room. Our chief engineer has inspected your room to conduct a preventative maintenance check on that ac... More 

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Additional Information about Hilton Garden Inn Houston Energy Corridor

Address: 12245 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston Energy Corridor 3*
Number of rooms: 190
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Also Known As:
Hilton Garden Inn Houston Energy Corridor Hotel Houston
Hotel Style:
#2 Green Hotel in Houston
#29 Family Hotel in Houston
#31 Romantic Hotel in Houston
#51 Business Hotel in Houston

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