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Hilton Garden Inn Houston Energy Corridor

#58 of 473 Hotels in Houston
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12245 Katy Freeway, Houston, TX 77079
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1 room 1 guest
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Hilton Garden Inn Houston Energy Corridor
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Bartlesville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was so quiet and peaceful. Everything worked in the room and was very clean. The food was excellent. It is a convenient location just of I-610. The front desk was always helpful when I had a question as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Jo M, We are delighted you enjoyed your visit with us. We're tickled pink that you enjoyed your room, the excellent food, and helpful staff members. We hope you'll be back again soon. Casandra Kokoska Guest Services Manager More 

Ascot, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quite a nice hotel in a convenient location very hand for the EC. Rooms are spacious and quiet considering its location to the freeway. They even had free beer and wine with snacks for about 90 mins on the night I stayed, which was a nice touch. Overall actually quite good, and would stay there out of choice.

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear JLM3080, I am so glad to see you enjoyed your visit with us and your stay in the Energy Corridor. Thank you for your mention of our spacious rooms and convenient location. We hope to see you again on your next trip to our area. Casandra Kokoska Guest Services Manager More 

Excelsior, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

The team at HGI makes this hotel special! Sure its footprint is like any other HGI, but the staff there really sets it apart. They know guests by name and truly make an extra effort to care. It is a treat to stay there when so many night away from home are forgetful.

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear R Kirk W, Wow! What a fabulous way to start our day! Thank you for your lovely review of our team. We are pleased as punch by your great comments. We all agree. While the property itself is great, it is definitely the people that make a place and we're very happy to see our efforts are noticed and... More 

Vidor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean and well kept. The staff was extremely friendly and made sure that all our needs were taken care of. The location was convenient for the activities we had planned in the Houston area. We would definitely stay at this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Thomas B, Thank you for sharing with us. We are so pleased that you enjoyed your stay with us as well as the clean rooms and eager to please staff. We hope you'll come back to see us again soon so we can show you another fantastic visit! Casandra Kokoska Guest Services Manager More 

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel gave a fair room rate for our wedding party at the Pelazzio. The sales and hotel management went above and beyond to make it special, including personalized breakfast tickets for the wedding. The breakfast was complimentary. The major problem was an hour before the wedding we had arranged to use their shuttle. The driver did not know where... More 

Review collected in partnership with Hilton Garden Inn

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Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Matt R, Thank you so much for taking the time to share your experience with us. Your comments about the personalized service has certainly made our day. Thank you as well for bringing the shuttle service from the driver to our attention. We pride ourselves on top notch service and we missed the mark entirely on this shuttle experience.... More 

Grand Prairie, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was a quiet & clean hotel. Staff was helpful and polite. My room and bathroom were clean and in order. It was easy to access right off of higway. I would recommend this hotel would stay again when back in town.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Robyn M, Thank you for your lovely review of our hotel, the quiet and clean rooms, helpful staff, and convenient location. We can't wait to see you for your next trip to Houston. Casey Kokoska Guest Services Manager More 

Houston
Level Contributor
245 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I checked in yesterday for a one night stay...everything was perfect....I had put in my reservation how my husband was celebrating his birthday... After checking in with Eugene, cookies and Perrier water were sent up as well as a birthday card... Such and incredible and kind gesture.. Bring a diamond member we do get complimentary cooked to... More 

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear GailHouston, We are all tickled 8 shades of happy with your lovely review. Thank you for taking the time to share your wonderful review with us and for your personal mention of our great front desk agent, Eugene. You made his day. We are so pleased you enjoyed the birthday amenity we delivered. We do our very best to... More 

Liberty, United States
1 review
5 of 5 stars Reviewed July 28, 2015

Located in the Hilton Garden Inn is a restaurant that has two chefs who will provide you a great meal. This place could become your favorite restaurant if you give it a chance; from the Chicken Alfredo Fettuccini to the homemade cheesecake, everything is fresh.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Charles, Thank you so much for taking the time to share your wonderful experience with us. We are delighted that our chefs, meal, and service left such a lasting impression. We hope you'll be back to see us again soon. Casandra Kokoska Guest Services Manager More 

Richmond, United States
1 review
5 of 5 stars Reviewed July 22, 2015

This was an excellent hotel and I have stayed in many. The staff was so friendly and helpful. A very quiet hotel. Easy to find and get to from any direction. We will be back next year for our conference stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear Wanda M., You have certainly made our day with your wonderful comments about our friendly and helpful staff, quiet rooms, and convenient location. We appreciate you taking the time to share your experience with us and can't wait to see you for your next trip to Houston. Casandra Kokoska Guest Services Manager More 

Puerto Rico
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 11, 2015

A Hilton Garden Inn, is a Hilton Garden Inn; and I have stayed at several. Clean, good but standard food fare... but this one has exceptonal SERVICE. I had problems with my bank and the Front Desk went out of thier way to accomodate and contact my bank to resolve the issues. The morning breakfast staff were super kind, service... More 

Was this review helpful? Yes
Casandra K, Front Office Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review

Dear JMercedReyes, We are delighted to hear that the exceptional service you received at our property left such a lasting impression. We do our best to make sure your visit is stellar and we are all so pleased you shared your comments with us. We hope you'll be back to see us again soon. Casandra Kokoska Guest Services Manager More 

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