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All 447 Houston hotels

Candlewood Suites Houston West

2.0 of 5 Hotel   |   11280 Westheimer Road, Houston, TX 77077
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33%
Ranked #329 of 447 hotels in Houston
A recent review
4 of 5 stars Reviewed November 11, 2012
view-with-a-room Tulsa, Oklahoma
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12 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
San Jose, California
1 review
1 of 5 stars Reviewed 2 weeks ago

First I have to admit it was my fault for forgetting my Ipad at the hotel. I got home, realized that and immediately locked it through internet. Called the hotel 4 times to ask if they could find it somewhere in the room, laundry room, lost and found office or anywhere that if someone forgets their belongings, the hotel can... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Houston West, responded to this review

Dear Chau L, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private... More

Seattle, WA
Top Contributor
63 reviews 63 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed April 17, 2013

I booked this hotel due to its name ("Candlewood Suites" are a good brand generally, for what I am looking for in a hotel), its location closes to where my meetings were the next day, and the price (moderate, not super cheap nor super expensive). The hotel itseslf is not too bad, although there are definitely things that need to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Houston West, responded to this review

Dear WindWolfess, Thank you for taking the time to post a review of our property. Please allow us to apologize for the overall issues you had during your stay. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that reason, we have sent you an email... More

Tulsa, Oklahoma
Top Contributor
58 reviews 58 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 11, 2012

Candlewood Suites nice! Weekend visit in Houston for no particular reason. Booked Priority Club Point Break booking and received a nice two bed room with a view of Westheimer Road. Late arrival and the staff greeted me by name after confirming an existing reservation. Acknowledged Priority Club status with bottled water and a bag of cookies and a thank you.... More

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San Antonio, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 8, 2012

THis was located close to freeeways and good eating places. I didnt have any problems other than when we turned the heater on it smelled like it was burning and set off the smoke detector. I assume it hadnt been turned on in a while. CHeck in was easy and staff we encountered was nice and polite. NO other issues

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Bath, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2012

It's okay for a couple of nights. Places to eat close by. There's a sort of shop (locked) that sells stuff - never went in to look Easy parking Not too difficult to find. Handy for escaping west. Easy for the beltway and routs to airport.

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Alexandria, Louisiana
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 28, 2012

This was my first stay at this Candlewood. For the most part, the hotel has a convenient location -- easy access. My problem was that I felt like I was walking into a college dorm. There seemed to be college age kids everywhere. The staff seemed to keep the place clean, but the laundry room was like a sauna. The... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 29, 2012

Upon arriving at hotel for hubby's business trip (my 1 yr.old and i came along), we were greeted by friendly front desk personnel by the name of Wen. Were shocked to see how small the efficiency room was that the hubby's company reserved for us. Talked to Wen (and remind you, it was a Sunday) and he contacted the hotel's... More

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Austin, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 1, 2012

The title really says it all. It's more of an extended stay kind of place in a slighty dodgy neighborhood. If you want a place with a full sized fridge -- then here you go. My other choices were sold out -- next time I won't stay here.

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Perth, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 8, 2012

I was stayed here (Studio suite, ground floor, just behind the pool gazebo) 2 weeks for business purpose and I loved it. Despite that they don't clean the room everyday (every 2-3 days or so as I remember), the place is actually quite enjoyable. Things you need to know; - No breakfast served. But Waffle House & Sonic are just... More

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Stavanger, Norway
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed November 2, 2011

No breakfast, ok outdoor swimming pool, smelly room, noisy aircon, terrible noise isolation from other rooms and surroundings, ok kitchenette but noisy refrigerator. Stay somewhere else if you can.

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Additional Information about Candlewood Suites Houston West

Address: 11280 Westheimer Road, Houston, TX 77077
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #329 of 447 hotels in Houston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Houston West 2*
Official Description (provided by the hotel):
Enjoy Comfortable Accommodations at our West Houston Hotel Welcome to the Candlewood Suites in west Houston situated between I-10 and the West Park Tollway. Our Houston, Texas extended stay hotel is located in west Houston with easy access to local businesses and attractions. Leisure travelers lodging in our metro Houston hotel enjoy convenient access to nearby attractions. If you want to spend the day outdoors, the Houston Zoo, George Bush Park and Memorial Park are all within 20 miles of our hotel. If you'd like to stay indoors, you can visit the Galleria Mall, Reliant Stadium, the downtown Aquarium and the Houston Museum District, which features 18 museums, including the Health Museum, the Children's Museum of Houston, the Menil Collection and the Houston Museum of Natural Science. Our Houston extended stay hotel is conveniently located near many area businesses, including Halliburton, Western Geophysical, Citgo/Exxon, Quest Diagnostics, Honeywell, Conoco Phillips and BP. Our metro Houston hotel's superb business services include complimentary high-speed, wireless Internet access, copying services and two meeting rooms. Our west Houston hotel offers cozy accommodations with amenities that offer the Comforts of Home. Amenities include an on-site convenience store, complimentary laundry services, a movie library and a fitness center. Book your Houston hotel reservations today at Candlewood Suites in West Houston. ... more   less 
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