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All 458 Houston hotels

Sheraton Houston West

3.5 of 5 Hotel   |   11191 Clay Road, Houston, TX 77041
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Sheraton Houston West
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Ranked #178 of 458 Hotels in Houston
A recent review
4 of 5 stars reviewed 3 days ago
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123 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
55 reviews 55 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars NEW

Don't expect too much from this hotel, however, it is overall very clean, convenient (off the highway -- which is a toll road by the way, so bring cash, no cards accepted!!!) to the west Houston corporate headquarters along the I-10 and the Sam Houston/Katy tollways. Limited parking up front, not many services available in the immediate area; if you... More 

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Houston, Texas, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here with friends over the weekend. It has a nice pool, the hotel itself is nice and quiet, and the staff was very friendly. No problems at all! I will say that it's kind of far from the rest of Houston-everything is about twenty minutes away, but there are restaurants around.

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Winter Park
Top Contributor
84 reviews 84 reviews
81 hotel reviews
229 helpful votes 229 helpful votes
3 of 5 stars Reviewed 1 week ago

There was no negatives to mention about this hotel. Its a good business hotel however do not expect any "wow" factor. The room was very small, comfortable, and decorated in Sheraton's drab brown colors. (Sheraton needs to firer that Interior designer) The bathroom was the nicest part of the room, especially the walk in shower with glass doors. I'm not... More 

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Houma La
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My company arranged for me and my fiancé to stay at the Sheraton hotel on Clay Drive in west Houston. The room is large with a very comfortable bed and huge desk to work at if need be. It lacks a dresser or chest of drawers for storage of clothing , although a small closet is available it really isn't... More 

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Charlotte, North Carolina
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Sheraton in December 2014. I was there for business but also extended my stay in the city for an additional week. I stayed at this hotel for 3 days. This is a very nice Sheraton. It's in somewhat of an odd location business/ residential however, it was still convenient. The lobby was very modern and sharp.... More 

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Houston, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 25, 2015

The staff was friendly and that helped. Unfortunately, not one thing was done right. I asked for a quiet room away from the elevator. I was given a room two doors from the elevator. Needless to say, it was not a quiet room. I checked in late so there was little time to do anything about it. In the bar,... More 

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Nashville, Tennessee
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 13, 2015

After a long day and dealing with the insane traffic in Houston, I checked into the hotel in probably less than a minute by a really friendly desk clerk. I don't remember her name, but I think it started with a "D". In fact, everyone I encountered was really friendly.That made the hectic day a lot more pleasurable. The hotel... More 

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Sayville, New York, Usa
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2015

The room was comfortable and clean. It's convenient to the highway, but unfortunately the hotel isn't very convenient to most Houston attractions. It's about 20 minutes to downtown Houston and about 45 minutes (and multiple tolls) to visit NASA. The hotel was nice, but I don't know if we would stay again as a tourist.

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Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 18, 2014

Pretty simple and practical hotel for business trip. A bit outskirt which one has to travel by car to malls and F & B outlets but only for a couple of minutes. But convenient to travel to office in USA.

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Singapore, Singapore
Top Contributor
73 reviews 73 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 10, 2014

Accompanied my husband while he had business all week nearby so chose the hotel based on location. Room was nice but there is no refrigerator at all. Kind of annoying not being able to keep refreshments cold, or bring back leftovers from dinner out. Also, the towels seem to be rather old and rough. Time for a new batch. Had... More 

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Jordan K, Director of Sales at Sheraton Houston West, responded to this review

Hello Pvickwoo, Thank you for taking the time to review the Sheraton Houston West. We are thrilled our staff made you feel welcome during your time away from home. I apologize that you were inconvenienced with the lack of fridge. Our refrigerators are available upon request and we will make sure that is communicated upon check in. In addition; next... More 

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Additional Information about Sheraton Houston West

Address: 11191 Clay Road, Houston, TX 77041
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Houston West 3.5*
Number of rooms: 158
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Also Known As:
Sheraton Houston West Hotel Houston

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