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Sheraton Houston West

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11191 Clay Road, Houston, TX 77041
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Sheraton Houston West
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Ranked #169 of 461 Hotels in Houston
A recent review
4 of 5 stars reviewed 6 days ago
mcmug2002 Burlington, Canada
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127 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington, Canada
Top Contributor
69 reviews 69 reviews
62 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 4 nights while traveling for business. Paid $165 plus another $20 tax per night. Full service Sheraton with all the standard amenities. Ate at the restaurant / bar once...food was ok (standard hotel fare). Staff was courteous and helpful. Room was nice and comfortable. Will stay here if visiting the area again.

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Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have not have the opportunity to stay here yet but the service I received from them on the phone has been great; therefore I just had to write about it! I realized I did not reserve the correct dates for a reservation and I called the hotel directly for assistance. Omar Baig was able to change the dates with... More 

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Melbourne, Florida
Top Contributor
69 reviews 69 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wanted to give this place 4/5 but there just wasn't enough to justify it. From the start, I was very disappointed to find out at check in that there was no complimentary breakfast. Also, their options for purchase in the morning well all very overpriced. Coming into the room, I was hit with a smell that was very close... More 

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Houston
Top Contributor
365 reviews 365 reviews
102 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful service, extremely friendly and helpful staff (thank you Miguel). We stopped by for breakfast and were extremely pleased with the service and food. Great huevos rancheros. Don't know what the rooms are like but the restaurant is great.

Review collected in partnership with Microsoft Windows App

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Bulgaria
Top Contributor
56 reviews 56 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Don't expect too much from this hotel, however, it is overall very clean, convenient (off the highway -- which is a toll road by the way, so bring cash, no cards accepted!!!) to the west Houston corporate headquarters along the I-10 and the Sam Houston/Katy tollways. Limited parking up front, not many services available in the immediate area; if you... More 

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Houston, Texas, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with friends over the weekend. It has a nice pool, the hotel itself is nice and quiet, and the staff was very friendly. No problems at all! I will say that it's kind of far from the rest of Houston-everything is about twenty minutes away, but there are restaurants around.

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Winter Park
Top Contributor
84 reviews 84 reviews
81 hotel reviews
229 helpful votes 229 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There was no negatives to mention about this hotel. Its a good business hotel however do not expect any "wow" factor. The room was very small, comfortable, and decorated in Sheraton's drab brown colors. (Sheraton needs to firer that Interior designer) The bathroom was the nicest part of the room, especially the walk in shower with glass doors. I'm not... More 

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Houma La
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 10, 2015

My company arranged for me and my fiancé to stay at the Sheraton hotel on Clay Drive in west Houston. The room is large with a very comfortable bed and huge desk to work at if need be. It lacks a dresser or chest of drawers for storage of clothing , although a small closet is available it really isn't... More 

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2015

I stayed at this Sheraton in December 2014. I was there for business but also extended my stay in the city for an additional week. I stayed at this hotel for 3 days. This is a very nice Sheraton. It's in somewhat of an odd location business/ residential however, it was still convenient. The lobby was very modern and sharp.... More 

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Houston, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 25, 2015

The staff was friendly and that helped. Unfortunately, not one thing was done right. I asked for a quiet room away from the elevator. I was given a room two doors from the elevator. Needless to say, it was not a quiet room. I checked in late so there was little time to do anything about it. In the bar,... More 

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