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Hampton Inn Houston-Brookhollow

#133 of 481 Hotels in Houston
Certificate of Excellence
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12909 Northwest Freeway, Houston, TX 77040
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1 room 1 adult
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Hampton Inn Houston-Brookhollow
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186 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very Nice! Really enjoyed my stay. Hotel was clean and staff was friendly and professional! I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

Review collected in partnership with Hampton

Helpful?
Thank D3669JDmarkh
Acworth, Georgia
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I recently had a 3 night stay for business at this Hampton Inn, and all went quite well. The room was clean, comfortable, and ample in size, check in was quick and easy, and the staff was friendly and courteous. As others have said, Ms. Dee was great and she made sure I started my day off smiling. I am... More 

Helpful?
Thank GaryvM
Bellingham, Washington
2 reviews
4 of 5 stars Reviewed December 4, 2015

OK, the rooms still have popcorn ceilings - old. But the location is central to clients and many good restaurants. It was Ms. Dee who made the stay. The very ordinary Hampton free breakfast was livened up by her constant tending to guests' needs. This marvelous woman, made stronger by being a cancer survivor, spreads cheer and good will as... More 

Helpful?
Thank Gary N
1 review
5 of 5 stars Reviewed December 4, 2015 via mobile

Thanks Hampton inn. What a relief from the moldy other other I used to stay at near here. Friendly staff, clean rooms and awesome eggs for breakfast! Ms dee made my morning with hospitality and caring! The room and bathroom were nice and big This property is very convient

Helpful?
Thank Ginny P
Arizona, United States
1 review
4 of 5 stars Reviewed November 23, 2015

I travelled to Houston for 3 weeks on business, and ended up staying at the Hampton Inn as my usual hotel was completely booked. The staff was friendly and welcoming, and the area surrounding the hotel had many options for eating, and even a few stores to visit if the mood struck. It was nice to have options so close... More 

Review collected in partnership with Hampton

Helpful?
Thank Holly P
Indianapolis, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 19, 2015

Decent place. A little wear around the edges but nice. The rooms are clean but the walls are a little thin. The breakfast is typical at best. I am not sure why hotel breakfast eggs must be so bad but it seems to be a common item. The staff was pleasant and helpful. The location is close to allot of... More 

Review collected in partnership with Hampton

Helpful?
Thank Tracy T
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 16, 2015

We had a lovely girl check us in. Although, she told us breakfast was amazing. Breakfast was not! My omelette tasted like rubber, but it was the best coffee we had thus far. I have to mention that my husband loved it so much that he ate my rubbery omelette so maybe it was just me. I was a little... More 

Helpful?
Thank Stacey C
San Antonio, United States
1 review
4 of 5 stars Reviewed November 14, 2015

It is great to be a HHonor. I enjoyed the digital checking-in. The location was very quiet. The staff were friendly and the room was big and clean. What I enjoyed most was the bed. It was very big and comfortable! The price was only 80 after tax. Great value!

Review collected in partnership with Hampton

Helpful?
Thank Sixun G
United States
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 2, 2015

Since all of my stays are leisure, it's very important that I get the best stay experience available. The front desk agents set the mood and tone for a great stay upon arrival by the way they receive their guests. Shaquisha has been wonderful during this stay and past stays. Christina is my long time favorite. She has been a... More 

Review collected in partnership with Hampton

Helpful?
Thank Barbara D
Level Contributor
1 review
5 of 5 stars Reviewed October 31, 2015 via mobile

Our softball team stayed here during a softball tournament. The staff was very friendly and helpful. Ms. Dee went above and beyond to take care of us during and after breakfast while we waited on a rain delay. Room was clean and comfortable. Would stay here again next time we're in the area.

Helpful?
Thank Sharry P
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