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Hampton Inn - Brookhollow

2.5 of 5 12909 Northwest Freeway, Houston, TX 77040
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Hampton Inn - Brookhollow
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Hampton Inn - Brookhollow
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130 reviews from our community

Traveler rating
    77
    30
    11
    8
    4
See reviews for
31
26
7
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (21)
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

had a great at this hotel the people are so nice and helpful especially Ms. Dee the breakfast hostess. I would definitely stay here again. The hotel is close to the the highway and was easy to drive to from IAH airport

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1 review
5 of 5 stars Reviewed 1 week ago

I was very impressed with the outstanding staff during my stay. The location was very easy to get from,even in Houston traffic. The room was very clean and comfortable. The breakfast was fresh and hot, also very good coffee in lobby 24 hour a day. Most friendly and helpful group of people ever.

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 2 weeks ago

The breakfast hostess, Ms. Dee, was exceptional! She went above and beyond to make us feel welcome and attend to our needs She was friendly, kind, and observant.She anticipated what we might not before we asked. I would definitely go back to this hotel just for the service

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GRETNA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean and comfortable- every member of the staff was extremely nice and helpful-Ms.Rosie,the general manager,and Ms.Dee,the breakfast hostess,make this an inn you will always want to return to when you visit Houston

Review collected in partnership with Hampton

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Corpus Christi, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We typically stay at Embassy Suites, for the space and breakfast, but I would stay at this Hampton Inn again for the customer service! Everyone on staff with whom we came in contact, from check-in to departure, offered a smile, kind words, and a sincere willingness to be of assistance in any way.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed December 25, 2014

Polite and customer-oriented staff. Convenient location to our destination and for eating and shopping. We needed an in-room refrigerator and they provided it complimentary and set it up quickly. Location, while on a busy highway, was quiet and comfortable.

Review collected in partnership with Hampton

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Chicago, United States
1 review
4 of 5 stars Reviewed December 23, 2014

Someone got their brand new SUV put on blocks and they stole all the wheels. I, for one, and thankful that I did not drive my personal car to this hotel and that my rental was not a target. The parking lot was about 50% filled and I am not sure if anyone elses car was violated. I had no... More 

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Garland, Texas, United States
1 review
5 of 5 stars Reviewed December 2, 2014

We always stay at Hampton/Hilton locations when we travel. The customer service is excellent and the amenities are the best. We have never had a problem that could not be handled by the staff. Everyone is friendly and very helpful and they strive to make our stay as comfortable as possible.

Review collected in partnership with Hampton

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Austin, United States
1 review
5 of 5 stars Reviewed December 1, 2014

Enjoyed it and recommend it. This part needs to be corrected. You should not place a mandatory 200 minimum letters review. This is very time consuming and deter the clients to review your hotel. Great stay, quite hotel, great service, reasonable value not so friendly review system. I feel like being forced to writ and write and write to be... More 

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Oxford, United Kingdom
Top Contributor
70 reviews 70 reviews
45 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 22, 2014

This Hampton Inn tends to look like one of the less pleasant motels from the outside, but this is not a fair representation. The interior is clean, bright, well-maintained and the rooms are in an excellent condition. Parking is ample and safe. The staff are friendly and helpful, and the breakfast was good. I seemed to be the only person... More 

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Additional Information about Hampton Inn - Brookhollow

Address: 12909 Northwest Freeway, Houston, TX 77040
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn - Brookhollow 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#51 Business Hotel in Houston
#61 Family Hotel in Houston

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