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Hampton Inn - Brookhollow

2.5 of 5 12909 Northwest Freeway, Houston, TX 77040
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Hampton Inn - Brookhollow
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138 reviews from our community

Traveler rating
    82
    33
    11
    8
    4
See reviews for
34
28
7
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas, United States
1 review
5 of 5 stars NEW

Staff immediately offered water. Displayed happy smiles...great people skills. During check out, clerk immediately offered a form that we were missing for the state tax exempt. When I informed her that our form was going to be fax in....she immediately went to the back to find the fax.

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Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

We had a great visit staying at Hampton Inn Brookhollow. The service was impeccable. Always got fresh linens. Great room service. Friendly staff. Kudos to Ms Dee in the Dining Room across from front desk. She was hostess with the mostest every morning at our Continental Breakfast. I told her I had never had such wonderful service and helpful attitude.... More 

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Atlanta, Ga, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hotel is average as far as Hampton Inn accommodations, but gets a very good for value compared to other Hilton Honors hotels in the area. The price was $50-$100 less than Hampton Inns and Other Hilton properties just a few miles away. The hotel is conveniently located near several restaurants. The staff is friendly and has a manager's reception... More 

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Arlington, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were in Houston the last weekend in January 2015 and could not have made a better decision by staying Hampton Inn - Brookhollow! My husband and I were truly impressed with service, room and staff. We travel out of the country on vacation twice a year and had to remind ourselves we were in the USA because of the... More 

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Round Rock, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had an excellent trip and a very plesant stay at this hampton inn, the staff provided super service just like they always do, we intend to return here on future trips. We have always recomended this hotel to all our friends. Our friends have always had very plesant comments on their stay. thank you.

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Austin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

If you are looking for southern hospitality at it's best, then ck in and get WOWED by Ms Dee. She takes care of you like long lost family with a warm smile and a caring disposition. We were in Houston for three days and happy to meet Ms Dee on this trip. The world needs more genuine caring people like... More 

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Stephenville, Texas
Top Contributor
98 reviews 98 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have no quibbles about the hotel - everything was fine - check in easy - decent parking, large room, nice quality products in the bath (Neutrogena), soft towels - but all roads around the hotel are under construction. This made getting to it, and away from it, pretty hectic. Really nice staff that helped me find a local Walgreens,... More 

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Nottingham, United Kingdom
Top Contributor
77 reviews 77 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I'm really sorry to sound like a stuck record, but Ms Dee brings a huge ray of sunshine and smiles to breakfast at this Hampton Inn. Also the hot breakfast served is a cut about the usual microwaved bland scrambled eggs and turkey sausage. Wonderful start to the day, thank you Ms Dee.

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1 review
5 of 5 stars Reviewed January 24, 2015

had a great at this hotel the people are so nice and helpful especially Ms. Dee the breakfast hostess. I would definitely stay here again. The hotel is close to the the highway and was easy to drive to from IAH airport

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1 review
5 of 5 stars Reviewed January 21, 2015

I was very impressed with the outstanding staff during my stay. The location was very easy to get from,even in Houston traffic. The room was very clean and comfortable. The breakfast was fresh and hot, also very good coffee in lobby 24 hour a day. Most friendly and helpful group of people ever.

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Additional Information about Hampton Inn - Brookhollow

Address: 12909 Northwest Freeway, Houston, TX 77040
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn - Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#49 Family Hotel in Houston
#53 Business Hotel in Houston

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