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Hampton Inn - Brookhollow

2.5 of 5 12909 Northwest Freeway, Houston, TX 77040
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Hampton Inn - Brookhollow
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Hampton Inn - Brookhollow
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125 reviews from our community

Traveler rating
    73
    29
    11
    8
    4
See reviews for
29
24
7
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (125)
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    (21)
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    (38)
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    (35)
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    (31)
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1 review
5 of 5 stars Reviewed yesterday NEW

Polite and customer-oriented staff. Convenient location to our destination and for eating and shopping. We needed an in-room refrigerator and they provided it complimentary and set it up quickly. Location, while on a busy highway, was quiet and comfortable.

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Chicago, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Someone got their brand new SUV put on blocks and they stole all the wheels. I, for one, and thankful that I did not drive my personal car to this hotel and that my rental was not a target. The parking lot was about 50% filled and I am not sure if anyone elses car was violated. I had no... More 

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Garland, Texas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We always stay at Hampton/Hilton locations when we travel. The customer service is excellent and the amenities are the best. We have never had a problem that could not be handled by the staff. Everyone is friendly and very helpful and they strive to make our stay as comfortable as possible.

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Austin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed it and recommend it. This part needs to be corrected. You should not place a mandatory 200 minimum letters review. This is very time consuming and deter the clients to review your hotel. Great stay, quite hotel, great service, reasonable value not so friendly review system. I feel like being forced to writ and write and write to be... More 

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Oxford, United Kingdom
Top Contributor
70 reviews 70 reviews
45 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hampton Inn tends to look like one of the less pleasant motels from the outside, but this is not a fair representation. The interior is clean, bright, well-maintained and the rooms are in an excellent condition. Parking is ample and safe. The staff are friendly and helpful, and the breakfast was good. I seemed to be the only person... More 

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Fairhope, Alabama
2 reviews
5 of 5 stars Reviewed November 18, 2014

If you have need of hotel accommodations in this part of Houston, either for business or pleasure, this Hampton Inn is a good choice. Quality, comfort and service leave nothing to be desired. The breakfast hostess, Ms. Dee, will get your day of to a very good start. A bonus feature, particularly if you are in the mood for excellent... More 

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Moravia, TX, United States
1 review
5 of 5 stars Reviewed November 17, 2014

I was not familiar with this neighborhood....remembered it as not too good. Area has improved. Lots of close restaurants & shopping. Traffic on 290 is awful...construction. Lots of other hotels in this area. This one was a good price with all the amenities I needed.

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lake charles, United States
1 review
3 of 5 stars Reviewed October 29, 2014

the hotel was very clean and the staff was nice and helpful. the a/c unit in the room and other rooms were very noisy and the breakfast was not very good. The lobby was nice and roomy we were able to have friend watch a game together on the large TV. We did request extra pillows and there were no... More 

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merrimack
2 reviews
5 of 5 stars Reviewed October 23, 2014

The hotel and it's staff were very good. The staff made my stay plesant and comfortable. The hotel was centrally located to shops and restaurants. The pool was clean and presentable. The room was everything I expected and the internet access was extremely easy.

Review collected in partnership with Hampton

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Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 21, 2014

I was really disappointed at the quality level of this location. It must have recently switched brands...it reminded me of an OLD Comfort Inn or lower quality hotel. I've always been very happy with the Hampton Inn brand, but this location has no business calling themselves a Hampton Inn. My room decor was very dated and the room strongly smelled... More 

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Additional Information about Hampton Inn - Brookhollow

Address: 12909 Northwest Freeway, Houston, TX 77040
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn - Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#52 Business Hotel in Houston
#81 Family Hotel in Houston

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