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All 452 Houston hotels

Hampton Inn - Brookhollow

2.5 of 5 Hotel   |   12909 Northwest Freeway, Houston, TX 77040
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Ranked #185 of 452 Hotels in Houston
A recent review
3 of 5 stars reviewed 1 week ago
Rafael L nyc, United States
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110 reviews from our community

Traveler rating
    62
    27
    10
    7
    4
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26
23
5
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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nyc, United States
1 review
3 of 5 stars Reviewed 1 week ago

Front desk treated us differently because we were booked by "3rd" party and tiny fitness room.food is ok and I would recommend to clean the dining room when nobody is eating i.e. dusting of ceiling light

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Abilene, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for just one night and were blown away by the way the staff made us feel. The people taking care of us went above and beyond making us feel at home and welcome. We were offered freshly baked cookies and complementary water bottles. When we had a few question come up the staff responded... More

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st louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Front desk staff were really helpful in finding restaurants and additional local information. Awesome location, lots of restaurants and easy access to stores. The only complaint is that Hwy 290 is under construction, so entering the highway can be a little trying on your nerves.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I always stay at this hotel when in Houston Area. People are very friendly, rooms are quiet and clean. Lots of restaurants and stores in the area in case you forgot something when packing Close to all the major freeways and offers back ways to get to the major freeways in case of an accident on the freeway

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Rosie R, General Manager at Hampton Inn - Brookhollow, responded to this review

Thank you for taking the time to write a review of the Hampton Inn Houston - Brookhollow Hotel. Your comments will be shared with every member of our team. Thank you for being our guest and we hope to see you again the next time you're in the area. More

Herndon, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2014

Was coming to Houston for a brief business trip. The Hampton Inn was near by and offered a competitive rate compared to the other hotels in the area. The A/C was loud and could not be shut off due to the humidity (Houston summer). Due to construction on the freeway the hotel was a bit difficult to find but once... More

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Eldon, Missouri
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a great business class hotel. Great rates are available for weekends. The beds aren't bad. Awesome bbq next door. The only thing I didn't like were the crazy breakfast room attendants. One lady with the strange hair harrases the guests I mean she was nuts! And the third day I stayed, the little man wouldn't even put the... More

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Nashville, United States
1 review
2 of 5 stars Reviewed August 17, 2014

Checked in Aug 6th, third shift GSA was very friendly. Enjoyed her. Aug 9th, 3rd shift GSA was very rude, mean, and disrespectful. Her customer service was HORRIBLE! Next day, I wanted to report issues to MOD Aug 10th at 1 pm and she did not care. She, also, has HORRIBLE CS skills. Thumbs down.

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monroe, United States
1 review
5 of 5 stars Reviewed August 14, 2014

The stay was very quiet and comfortable and the staff was very accommodating. It is located by many nice restaurants too. Breakfast was good as well. I needed and extra hour to check out and I was accommodated...no questions asked. I would stay here again if ever in the area.

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McKinney, United States
1 review
2 of 5 stars Reviewed August 6, 2014

Preface: there was nothing "wrong" with our room or the hotel in general. However, there were lots of small things that added up to cause some disappointed travelers. Our shower head, which they advertise as an amenity (Waterpik) only worked on one setting. The HVAC system cooled our room, but left it muggy, and the system was obviously dated. We... More

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Navarre, Florida
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

very clean room. room smelled clean too ! not like cleaning chemicals. staff was super friendly and helpful. our room was quiet. ( but we do always sleep with esrplugs ).our room was plain without micro and frig. tv / remote not very modern, a bit dated. but we rarely watch television anyway. hot. / cold breakfast sufficiently stocked buffet... More

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Additional Information about Hampton Inn - Brookhollow

Address: 12909 Northwest Freeway, Houston, TX 77040
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn - Brookhollow 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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