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All 425 Houston hotels »

Hampton Inn - Brookhollow

2.5 of 5
12909 Northwest Freeway, Houston, TX 77040
Hotel amenities
Ranked #162 of 425 hotels in Houston
4.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveler rating
    5
    6
    2
    0
    1
Date Rating
achristie
tx
Senior Contributor
22 reviews
6 helpful votes
3 of 5 stars Reviewed September 30, 2011

This Hampton Inn is still in the process of being refurbished - the rooms on the 3rd and 2nd floor have been finished, we stayed on the 3rd floor. Room was very quiet, clean, had a comfortable bed, nice flat screen tv with a fair number of channels - water pressure was not that great. Lots of restaurants in the... More

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tkjcwlc
Arlington, Texas
1 review
4 of 5 stars Reviewed September 11, 2011

Although the hotel is not the best Hampton/ Hilton family hotel I have ever stayed at; the customer service provided by Desiree and Talika is the best I have ever experienced in a hotel; and I have stayed in lots. They went above and beyond the call of duty. From the time my husband and I walked in the door... More

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randymessman
Fort Worth, Texas
1 review
5 of 5 stars Reviewed July 30, 2011

I've been a Hilton Diamond Member for years now and I normally stay in Hilton Garden Inns. However, things were booked so I stayed at this Hampton for the first time. I must say that the rooms and amenities were standard Hampton Inn fare, but the staff went above and beyond. I left my air card for my computer and... More

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htownwrldtrvlr
Houston, Texas
1 review
1 of 5 stars Reviewed August 30, 2010

I submitted credit card information via fax. Called to confirm it was recieved, was told that it was and when my client arrived, they "couldnt find it". When picking up my guest, I went to the front desk to straighten it out and return the room to my company card, the front desk clerk was rude. She insisted that they... More

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Portastorm
Austin, Texas
Senior Contributor
30 reviews
15 helpful votes
4 of 5 stars Reviewed July 18, 2010

Had a very satisfying stay here for business. Room was clean, bed comfort was above average, bathroom spacious and well lighted, and free WiFi was fast. For my needs it fit the bill exactly and delivered what was promised. It's not the flashiest place in the world but it gets the basics right. The staff the next morning for the... More

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sjloncari
flint, mi
Senior Contributor
26 reviews
9 helpful votes
5 of 5 stars Reviewed October 15, 2009

This was a very nice hotel in a terrific location -- close to freeways and lots of restaurants. Hotel was well kept up and our first floor room was very quiet. Would definitely stay here again! More

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Sandrabag
Texas
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed August 11, 2009

I don't know what we could have done to make it a better stay. We had two adjoining rooms for 7 of us ranging in age from 70 to 7. The adults loved the comfortable beds, the kids loved the pool and we all loved the breakfast in the morning and the cookies and milk when we came home in... More

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luv2dine2
Ponte Vedra, Florida
Senior Reviewer
8 reviews
6 helpful votes
4 of 5 stars Reviewed May 28, 2009

Stayed at the Hampton Inn for one night as we were passing through. Although it is near the highway we never heard any noise. The outside of the building suggests that it might be an older hotel but you couldn't tell that from the inside. The rooms were clean and comfortable, very typical of what you'd find in all Hampton... More

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mnickseattle
seattle
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed January 3, 2009

I've stayed here several times, the main reason i come back is because of the quiet. I stayed on the first floor and never heard a neighboring room or the people aboove. The ceiling appears to be concrete so that might explain some of the quiet. The bathrooms were very clean and the beds comfortable. There is an exercise room... More

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ModerationForMe
South Carolina
Senior Contributor
40 reviews
28 helpful votes
3 of 5 stars Reviewed July 26, 2008

Standard Hampton Inn hotel. Nothing fancy, but in nice shape. Even with the freeway right beside the hotel, my room was very quiet and comfortable. The exercise room was quite hot and small. More

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Hampton Inn - Brookhollow Also Known As

  • Hampton Inn Houston
  • Houston Hampton Inn
Address: 12909 Northwest Freeway, Houston, TX 77040

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Hampton Inn - Brookhollow
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