The location of this hotel is great, the rooms are decent, but I cannot believe there are NO ELEVATORS in this hotel. We booked a bi-level suite with three beds, and were not told until we arrived that all of these rooms are on the second floor. (Obviously, due to the "bi-level" part of the description, I understood that one... more

I recently completed a stay at the Residence Inn – Houston Medical Center. I travel quite a bit as part of my job – probably around 2000 nights over the last dozen years. The hotel itself certainly was much nicer than the average hotel that I’ve stayed at over the years. However, I’d have to say that there were a... more

we recently stayed 11 days at this facility while our son was testing and then had two surgeries at st. lukes hospital there. the people at the desk, the people who made breakfast, the people who cleaned were all as pleasant as could be and all tried to make our stay good and efficient. we received a medical rate as... more

We stayed at the Residence Inn due to my daughter having surgery in Houston. The room was clean and our requests were answered very quickly. We love the shuttle to the medical centers around Houston. Breakfast was awesome-there is something for everyone! Thanks for making a hard time a little easier. more

I booked the hotel through Marriott's website, not realizing it was apartment style. It was a business trip so I was expecting a typical hotel with room service, etc. Since my flight was late, I didn't check-in until almost midnight. Luckily the Kroger grocery store is located next to the hotel and was open so that I could buy some... more

Our family reunion stayed at this property and it was great. We were initially worried about the exterior corridors with our young family members, but found that it was not an issue at all. They loved the sports court area and had a great time at the swimming pool. The suites were very clean and the staff was awesome. We... more

I stayed at the Residence Inn/Medical Center last December when interviewing at the Baylor College of Medicine. I had actually spent ten months living in Houston following Hurricane Katrina, and lived right around the med center, so I knew which areas were sketchier than others, and figured I'd be just fine staying at this particular hotel. Check in was unremarkable,... more

The room was always clean and facilities were everything we expected. Staff members were all around pleasant except for the management. Though we were booked for almost two months, we woke up twice to a bill on our door saying that we were to checkout that day. During my stay I have heard several other guest with similar problems. When... more

Having stayed at the Residence Inn consistently for nearly five months, I feel like part of their family. Every guest is greeted with a smile and willingness to assist from each of the staff. The front desk staff is incredible, the rooms are always clean, and the morning breakfast buffet and evening hospitality hours always well staffed and supplied! The... more