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Hampton Inn Houston Northwest

#111 of 469 Hotels in Houston
Certificate of Excellence
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20035 Northwest Freeway, Houston, TX 77065
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Hampton Inn Houston Northwest
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133 Reviews from our TripAdvisor Community

Traveler rating
    63
    31
    20
    10
    9
See reviews for
44
13
11
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (50)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (26)
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Austin, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My mom & I needed a hotel for one-night recently on a day trip to Houston. Wanted to have access to the outlets for the next day and this seemed a great value. DEFINITELY was surprised. Maybe a little hard to locate coming from Houston, but coming into Houston, easy find. Will stay here again for sure!

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Galveston, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I have stayed in a lot of hotels but the staff at this hotel out shined them all. Very professional even when problems arose. I was at the hotel with my soccer team and they provided paper plates for our pizza and cups for our drinks.

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Fort Worth, Texas
Senior Contributor
24 reviews 24 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

No refrigerator in the room. With it being right on the corner of a major intersection it's very hard to get in and out of the hotel parking lot. You can't walk to any restaurants due to the traffic. No fitness center - you have to go to their sister hotel across the street. The best thing about this hotel... More 

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Denver, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel has no fitness center. That is a first of all the Hamptons Inns I have stayed in. The room furnishings were cheap - pleated shade, insufficient lighting. This site is on a major highway and overlooks a gas station. the picture on the Hilton site shows a green field out the window. Ha! The coffee maker is in... More 

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Dallas, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Very unsatisfied with this Hampton Inn located in Houston, TX . It is not of the same quality. Issues with the bed, Bugs and rust on fixtures in the room. The bed did not seem like every other Hampton Inn I have stayed at.

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Cathy R, General Manager at Hampton Inn Houston Northwest, responded to this review

Thank you so much for taking the time to complete the survey. your feedback is helpful to us. We can continue to improve if we know which areas we are falling short. I am so sorry that you did not have a comfortable stay and I will be happy to compensate you for your nights stay. We stand behind our... More 

Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 22, 2015

The staff at the front desk were wonderful, caring and friendly. Willing to help with any questions, print off directions for me. Great with all the basketball girl team. They just kept fixing the cookies until the girls were full!

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Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

I had a king bed non-smoking room. The room was very clean & comfortable, Breakfast layout is one of the best of any other place Ive stayed. Right off of the NW Freeway (290) at 6 near Cypress Texas. Fully recommend to anyone planning a stay in the Houston area

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Cypress, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I was moving from my home and needed to get a hotel for my family and I to stay. I booked around 10:30pm and checked in right after midnight. It was a great stay and the staff was very friendly and went above and beyond to make sure we had a great stay. It made me feel like I was... More 

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Georgetown, United States
1 review
5 of 5 stars Reviewed April 15, 2015

The Hotel was nice, but the staff members really made this a great trip! The location was good, but the access was tricky to figure out when entering from 1960 as there were no directional signs. Will definitely stay here again.

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1 review
5 of 5 stars Reviewed April 15, 2015

I have stayed at hundreds of other Hampton Inn not to mention all other competitor hotels. This one night stay was the best stay at a hotel that I have had in a very long time. Very nice and comfortable. The best part was the ease I was treated at check in just being a walk in and without reservation.... More 

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40 photos of this hotel

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