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Courtyard by Marriott Houston Hobby Airport

3.0 of 5 9190 Gulf Freeway, Houston, TX 77017
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Courtyard by Marriott Houston Hobby Airport
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Courtyard by Marriott Houston Hobby Airport
Courtyard by Marriott Houston Hobby Airport
Courtyard by Marriott Houston Hobby Airport
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109 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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minneapolis
1 review
1 of 5 stars Reviewed 2 weeks ago

Do NOT stay at this hotel. I've travelled frequently and never experienced such horribly rude front desk attendants. They promise a free shuttle to and from the airport however after waiting two hours and too many phone calls to count, each time I was promised the van would be "there in five minutes, we promise" we had another hotel van... More 

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Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you for your comments. I am disappointed to read that you have such an unpleasant stay at our property. We do offer free shuttle service to and from the airport as well as surrounding areas within a three mile radius of the hotel. I sincerely apologize for the extended wait your experienced. We will review our shuttle schedule to... More 

Bay Area
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I frequently stay at Marriott Hotels so I was very disappointed in this one. Close to airport, free basic WiFi, clean and staff was friendly. Those are the only good things about this hotel. Do not stay here or at the sister property across the field without a rental car. There are no stores or restaurants within walking distance and... More 

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Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you so much for your comments. I am truly sorry that we were not able to meet your expectations during your stay. Our guest’s needs are our first priority and by us not having water available to you, we have fallen short of our goal. Please accept our sincerest apology for the inconvenience that we have caused you. More 

Minneapolis, Minnesota
Top Contributor
51 reviews 51 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I usually like Courtyard Marriotts but not this one. I called the hotel when we arrived and they said the shuttle was on its way. The website says it is minutes away from the airport, well after 45 minutes of waiting, still no shuttle. So I called again, was told the shuttle was on its way, after 10 minutes of... More 

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Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Houston Hobby Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your expectations. Please rest... More 

Corpus Christi, Texas
Top Contributor
131 reviews 131 reviews
45 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 22, 2015

as a platinum member I made reservations for 4 people and wanted to use one of their meeting rooms for 3 hours in the a.m. I confirmed that neither of the rooms were booked and was told regardless of length of use they needed to charge me rack rate which was almost the same cost of the rooms that I... More 

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Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

I am so sorry that we weren't able to accommodate your needs for meeting space. Unfortunately, this is a paid space that all our guests pay for. We work very hard to accommodate our guest needs and I am sorry we did not meet your expectation. More 

Oklahoma City, Oklahoma
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 21, 2015

I arrived late at night after mechanical problems diverted me from my original destination. The airline gave me a room at the Courtyard by Marriott, and I had an early departure. So my review is basically check in: courteous; good cleanliness; significant highway noise on the side next to I-45; comfortable bed, plenty of pillows; complementary toothbrush, shampoo, and mouthwash... More 

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Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you so much for your positive review. We are diligent in providing seamless service to our guest no matter what. We hope to see you soon in your next travel endeavors to Houston More 

Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 11, 2015

I stayed over a weekend for just over $100 per night including outrageous 17% room tax. The room was clean, well decorated, nice big screen tv, an the bath had a great relaxing shower. Internet was free and a little slow. Check in and out eas easy and the staff was pleasant. I had breakfast in the restaurant/bar and the... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 3, 2014

A convenient location with fine amenities and helpful staffing. A nice easy eatery on the site with reasonable pricing and offerings. Rooms are clean and the bed is great! The airport shuttle and use for rental car return was excellent.

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Dallas, Texas
Top Contributor
67 reviews 67 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed November 30, 2014

The Marriott name used to stand for quality of service and excellent design standards. The Houston Hobby Courtyard has neither. During our stay we found that the décor scheme of oranges/rusts/reds and blacks looked like a Halloween costume gone bad. Marriott has dozens of full time interior design staff members, but for this hotel someone has apparently just copied the... More 

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Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

I am so sorry to read that you had a negative experience during your time with us. We pride ourselve on providing great service and a comfortable place for our guests. I will take your comments and definitely look into correcting the things noted. Thank you for your time to provide feedback. More 

Ketchikan, Alaska
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014

The rooms were very clean and the beds were comfortable. The bistro served up very good food and the location was close to the airport. The staff was by far and away the best in the business. Porscha Austin was very pleasant and went the extra mile with a smile. We stayed there on our way out on a cruise... More 

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

The staff was great. The location is excellent. It's close to Hobby, the rental car agencies, the interstate, food, and etc. The Outdoor pool was great. The hotel was clean, the rooms were spacious, had a great 4 days with them.

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Additional Information about Courtyard by Marriott Houston Hobby Airport

Address: 9190 Gulf Freeway, Houston, TX 77017
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Houston Hobby Airport 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Houston Hobby Airport Hotel Houston
Houston Marriott
Houston Courtyard

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