We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Houston Hobby Airport

Hotel website
Hotel deals
Hotel packages
9190 Gulf Freeway, Houston, TX 77017
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard by Marriott Houston Hobby Airport
Professional photos View all
Browse nearby
Courtyard by Marriott Houston Hobby Airport
Courtyard by Marriott Houston Hobby Airport
Courtyard by Marriott Houston Hobby Airport
Write a Review

114 reviews from our community

Traveler rating
    23
    41
    21
    12
    17
See reviews for
17
19
18
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (35)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (35)
All months
New Jersey
Top Contributor
177 reviews 177 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel. Front desk staff friendly. In the morning, I had a bad spill in the tub shower and fell on my hip. No bath mats. The tubs are bowl shaped so footing is tricky. I am glad I didn't break my hip. My two colleagues in other rooms also noted the same concern with their tubs.

Was this review helpful? Yes
Port Isabel, Texas
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The employees were so friendly and helpful. The room clean, neat and a comfortable. The down side was that we requested a room not too far to walk as one in our party has difficulty walkng. We were given rooms on the main floor which was great, but a long way down the hall. Also being in an unfamiliar area... More 

Was this review helpful? Yes
Los Angeles, California
Top Contributor
58 reviews 58 reviews
54 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here over the weekend and encountered many maintenance problems with the room. Shower not draining, toilet not flushing, a/c not working as well as it should, and fridge did not cool. No towels by pool or hot tub - dirty public areas. Hotel room was not clean - trash on floor, patio looked like a trash can had been... More 

Was this review helpful? Yes
Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you for your feedback. I am extremely disappointed that you had such an unpleasant experience at our property. I will definitely forward you comments to the appropriate manager to ensure that this never happens again. I am glad our Assistant General Manager was able to take care of you immediately during your stay. Thank you again for your comments,... More 

Indiana
Top Contributor
71 reviews 71 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Courtyard Marriott always symbolized a hotel of special merit, beyond the average. Most include a wonderful breakfast buffet. Most have courteous staff who have a job position to serve their guests. We did have a viewless room which had a king sized bed. The normal soap, shampoo, cream rinse, and hand lotion were set out for our use. The room... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 13, 2015

The hotel is very close to Hobby airport so yes, it is convenient. The rooms were clean enough but small. The whole hotel is in need of a make-over. The hotel seems to be chronically under-staffed. The free shuttle to local restaurants is a joke unless you want to wait at least a half hour or so, so I'd recommend... More 

Was this review helpful? Yes
Lauren N, Guest Services at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thanks for taking the time to share your feedback with us and the TripAdvisor community. Reviews such as yours are our most valuable tool for recognizing areas in which we're succeeding as well as those in which we can improve. As guest satisfaction is our top priority I am genuinely sorry to hear you had a less than perfect stay... More 

minneapolis
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2015 via mobile

Do NOT stay at this hotel. I've travelled frequently and never experienced such horribly rude front desk attendants. They promise a free shuttle to and from the airport however after waiting two hours and too many phone calls to count, each time I was promised the van would be "there in five minutes, we promise" we had another hotel van... More 

Was this review helpful? Yes 1
Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you for your comments. I am disappointed to read that you have such an unpleasant stay at our property. We do offer free shuttle service to and from the airport as well as surrounding areas within a three mile radius of the hotel. I sincerely apologize for the extended wait your experienced. We will review our shuttle schedule to... More 

Bay Area
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 10, 2015

I frequently stay at Marriott Hotels so I was very disappointed in this one. Close to airport, free basic WiFi, clean and staff was friendly. Those are the only good things about this hotel. Do not stay here or at the sister property across the field without a rental car. There are no stores or restaurants within walking distance and... More 

Was this review helpful? Yes 1
Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you so much for your comments. I am truly sorry that we were not able to meet your expectations during your stay. Our guest’s needs are our first priority and by us not having water available to you, we have fallen short of our goal. Please accept our sincerest apology for the inconvenience that we have caused you. More 

Minneapolis, Minnesota
Top Contributor
51 reviews 51 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 3, 2015

I usually like Courtyard Marriotts but not this one. I called the hotel when we arrived and they said the shuttle was on its way. The website says it is minutes away from the airport, well after 45 minutes of waiting, still no shuttle. So I called again, was told the shuttle was on its way, after 10 minutes of... More 

Was this review helpful? Yes
Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Houston Hobby Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your expectations. Please rest... More 

Corpus Christi, Texas
Top Contributor
133 reviews 133 reviews
45 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 22, 2015

as a platinum member I made reservations for 4 people and wanted to use one of their meeting rooms for 3 hours in the a.m. I confirmed that neither of the rooms were booked and was told regardless of length of use they needed to charge me rack rate which was almost the same cost of the rooms that I... More 

Was this review helpful? Yes 1
Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

I am so sorry that we weren't able to accommodate your needs for meeting space. Unfortunately, this is a paid space that all our guests pay for. We work very hard to accommodate our guest needs and I am sorry we did not meet your expectation. More 

Oklahoma City, Oklahoma
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 21, 2015

I arrived late at night after mechanical problems diverted me from my original destination. The airline gave me a room at the Courtyard by Marriott, and I had an early departure. So my review is basically check in: courteous; good cleanliness; significant highway noise on the side next to I-45; comfortable bed, plenty of pillows; complementary toothbrush, shampoo, and mouthwash... More 

Was this review helpful? Yes
Tristan D, General Manager at Courtyard by Marriott Houston Hobby Airport, responded to this review

Thank you so much for your positive review. We are diligent in providing seamless service to our guest no matter what. We hope to see you soon in your next travel endeavors to Houston More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question