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Holiday Inn Houston Intercontinental Airport

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15222 John F Kennedy Blvd, Houston, TX 77032
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1 room 1 guest
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Holiday Inn Houston Intercontinental Airport
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476 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pune, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in Holiday Inn for 1 week during my business trip in Houston. This place is nearby airport and having regular shuttle facility for mall and airport. The place is bit old but it's a quiet place to stay. During my stay they are having some renovation is going on 3rd floor but they manage it very well About... More 

Was this review helpful? Yes
Georgia, USA
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

On the day we were there (end of August) the large pool wasn't full and filtration had obviously not run for days. We also had to ask 3 times for towels... And finally a real nice lady brought plenty. That's a pity because otherwise this is a perfectly located hotel with free shuttle to IAH, great breakfast and large rooms.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

I apologize for the condition of the swimming pool during your stay. There was an issue with the filtration system that has since been repaired. Charlie Madden: General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Positives: The room was clean. Free wi-fi. Free airport shuttle. Negatives: Despite booking for a family of five, they could only give us a single, king sized bed, and a sleeper sofa without sheets and bedding. There is a desk in the room, but there are no electrical outlets in range unless you brought along an extension cord. There was... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

I apologize that your experience at our hotel did not meet your expectations. I'm not sure why you were given a room with a king bed and will follow up with this. It is standard that we do not pre-make the sofa beds. We make them up on request after arrival. Charlie Madden: General Manager More 

Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

I' stayed in Holiday Inn about 3 weeks during my training in Houston. What I love the most about this hotel is they have such a friendly and helpful costumer services on the frontdesk. They're Jackie, Tammy and Bionca. These ladies were awesome, they gave a lot of attention and helps me a lot during my visit. Tammy and Bionca... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for sharing your experience while staying at our hotel. Thank you for recognizing Jackie, Bionca and Tammy for their guest service. We are fortunate to have them on our team. We hope to serve you again in the future. Charlie Madden: General Manager More 

Campeche, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for an overnight connection, I had been using this hotel on different occasions, but this time it seemed like they had lowered the standards. The taps were dripping, empty tissue boxes were left in the bathroom. Totally not too good of an experience this time.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for writing about your experience at our hotel. We regret that issues that you encountered and will work to correct them. We are in the process of a renovation to enhance your experience when you return. Charlie Madden: General Manager More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Great atention from guest service agent Jackie Campbell. It cood help to replace the AC in the room, it was a little bit too noisy. Rest of the amenitties are great and the food is really great, but not cheap.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for recognizing the efforts of Jackie at the front desk. We are fortunate to have her on our team. I will look into the issues you mention with the room air conditioning. Charlie Madden: General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was great! Even while under construction! The front desk guy Dixon was so awesome. He kept smiling while checking me in and made me laugh. I should have got his number. Over all great hotel and great hotel staff! I recoupment you sty here. Also very close to the airport

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this five star rating and for recognizing Dixon. We are fortunate to have him on our team. We look forward to serving you again when you are traveling to the area. Charlie Madden: General Manager More 

Vitoria, ES
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This place is showing its age but it's a quiet place to stay and the staff has always been very helpful. The bar/restaurant serves good food/drinks and again the service is excellent. Haven't been to the pool or gym but I'm sure they're standard stuff.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

We are happy that you enjoyed Good Eats Restaurant. We are in the process of renovating the hotel to address the aging issues you mention. We hope that you will visit us again when the work has been completed. Charlie Madden: General Manager More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Scored this hotel for $50 as a Hotwire special. Yet again Hotwire didn't disappoint. Nice place for the $$$. Clean pool/room, hot shower. Note that there is no free breakfast at this location. On site restaurant is a great value, kids eat free with stay. Only issue we had was high humidity in room, over 80%. Common areas are fine.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

We are happy that you found the hotel to be a good value and that your family enjoyed Good Eats Restaurant. Charlie Madden: General Manager More 

Maracaibo, Venezuela
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The first night I get there the sheets were wet. Old facilities and elevators, some hallways under reconstruction (but nobody was working). They have guest laundry which I find very useful for long stays. Good service and good restaurant at the lobby. But I don't think I won't come back. Free wifi!!

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for writing about your experience at our hotel. We are working on improving our product starting with the upper floors. We hope you will try us again when the work has been completed later this year. Charlie Madden: General Madden More 

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