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Holiday Inn Houston Intercontinental Airport

3.0 of 5 15222 John F Kennedy Blvd, Houston, TX 77032
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Certificate of Excellence 2014
Holiday Inn Houston Intercontinental Airport
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Holiday Inn Houston Intercontinental Airport
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383 reviews from our community

Traveler rating
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    61
    25
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lemont, Illinois
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel many times. I go to Houston on business a lot. There are other newer hotels in the area but this Holiday Inn has never disappointed me. They are always very friendly and accommodating and get me my room on the first floor like I requested. There is a very good restaurant on t he... More 

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willis
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to get a great night sleep. Staff is very friendly, makes you feel like family. Rooms are very comfortable. The trip to the airport on the shuttle is great and fast. Driver is very good. Breakfast in the morning is outstanding.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

aaron h: Thank you for this five star rating and for choosing our hotel. We are gratified that you enjoyed the service provided you as well as the breakfast and complimentary shuttle. Charlie Madden: General Manager More 

Lafayette, Louisiana
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a month, location was chosen by corporate travel department. The hotel is in need of a complete remodel. It resembles a barracks and is maintained accordingly. Some places look like a construction site, others smell like it. One particularly older lady at the front desk certainly needs an attitude adjustment and should be reminded that even though... More 

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Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for taking the time to write about your experience at our hotel. We are sorry that the condition of the hotel did not meet with your expectations. We are working on getting the public areas of the hotel renovated in the first quarter of next year. We regret that your experience with one of the front desk staff... More 

Clearwater, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the this location when my incoming flight was delayed 4 hours causing me to arrive late into the night and miss my connection in Houston. The staff was incredibly friendly each time I called. They were patient and listened. It made the stress of missing my connection not so terrible. The room was clean and provided... More 

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Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

lilswens3; Thank you for this five star rating and for recognizing the friendliness of the staff. We are happy that we were able to help make an upleasant experience (missing a flight) into something more bearable. Charlie Madden: General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The good...close to IAH, fast shuttle, friendly staff, great restaurant, nice room. The bad...nothing! We have been looking for the right place to stay between flights with a restaurant and fast shuttle service. This is the place for us.

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

TresCocos: Thank you for this five star rating and for recommending our hotel. We are happy that the accomidations and service met your expectations. Charlie Madden: General Manager More 

Diana, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Older property, but well kept. Nice room, no problems at all. There is a very nice restaurant, Good Eats attached to the property. There are obviously patrons that eat there that are not guests at the hotel.. says a lot about the service and the food! The exercise room is one of the better ones I have ever used at... More 

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Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Houcktj: Thank you for this four star review. We are happy that you enjoyed Good Eats Restaurant and our fitness center. We look forward to serving you again in the future. Charlie Madden: General Manager More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Got stuck here when my plane was overbooked. Pros: Rooms are cheap, food is decent, shuttle is provided to and from the airport, free wifi, staff is friendly Cons: Not many toiletries for sale which is inconvenient when you don't have your luggage. There isn't really anywhere close by either. It was a 10 block walk in the rain to... More 

Was this review helpful? Yes 1
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Christina D: Thank you for writing about your experience at our hotel. All Holiday Inn's participate in the "Forgot Something" program where we provide toiletries to guests free of charge for incidents such as you describe. I’m sorry that you had to go out of the hotel for what you needed. I will review this with the front desk staff.... More 

Hobbs, New Mexico, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The front desk staff provided really great service and directions when I needed them. Also having two staff at the desk made the line short and quick when I needed (multiple) copies of my room key when I would rush out of the hotel in the morning forgetting it. The disappointing part is that parking can be pretty full and... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Justin L: Thank you for writing about your experience at our hotel. I will definately take up your concerns with our transportation department and make sure this does not happen again. Charlie Madden: General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed October 30, 2014

While having a 2 day business conference for 20 employees at this hotel I found the accommodations to be very good as well as a very friendly staff. Special thanks to Jose Escobar for his daily effort to detail and making our time spent as productive and pleasurable as possible. We will not hesitate to book our future meetings here... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Ron1024: Thank you for recognizing Jose Escobar and for choosing our hotel to hold your meetings. We are indeed fortunate to have Jose on our team. He keeps guests like you coming back. Charlie Madden: General Manager More 

Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2014

We arrived early evening with 2 kids from 2 long flights from Europe. Location close to airport. Call the hotel in advance to avoid to wait for the shuttle. Excellent restaurant at the hotel with decent proce. Very cheap hotel with excellent service and buffet breakfast. Staff very friendly.The rooms were spacious, clean and comfortable beds.

Was this review helpful? Yes 1
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Nathalie V: Thank you for choosing our hotel for your family's stay in Houston. We are happy that you were able to enjoy Good Eats restaurant and were able to make use of the complimentary airport shuttle. Charlie Madden: General Manager More 

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Additional Information about Holiday Inn Houston Intercontinental Airport

Address: 15222 John F Kennedy Blvd, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Houston Intercontinental Airport 3*
Number of rooms: 416
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Also Known As:
Holiday Inn Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Hotel Style:
#53 Family Hotel in Houston
#62 Business Hotel in Houston

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