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Holiday Inn Houston Intercontinental Airport

3.0 of 5
15222 John F Kennedy Blvd, Houston, TX 77032
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Holiday Inn Houston Intercontinental Airport
Ranked #151 of 437 hotels in Houston
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158 reviews from our community

    Trip type
Traveler rating
    38
    64
    31
    17
    8
Date Rating
Atlanta, Georgia
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

From the management (David) down to the front desk staff Ruby and Anna, I have found very little they are not willing to do for the customers. I have been staying at this location exclusively for the past several years. I refuse to stay at any other hotels in Houston as I fear I will only be disappointed in the... More

Was this review helpful? Yes 1
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 24, 2013

Dear Guest: I am so glad our staff helps make you feel welcomed and appreciated! Your comments are being shared with the team and I know it will inspire them to continue in their efforts. We know travel can sometimes be stressful and I believe this team tries very hard to help our guests feel at home when away from... More

St. Petersburg, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 19, 2013 NEW

The hotel is ideal for those who need to transit through George W Bush Intercontinental Airport. The airport shuttle service is quick and efficient, the staff are welcoming and friendly, and the rooms are large and comfortable. Even though pretty close to the airport, you do not hear any overhead aircraft taking off or landing. As I arrived late at... More

Was this review helpful? Yes
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 24, 2013

Dear Guests. Thank you for taking time to share your wonderful comments and rating! We really appreciate hearing about our friendly staff. We appreciate your business and hope Holiday Inn will be in your future travel plans to Houston, Thank you! Dennis Miller, General Manager. More

Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 13, 2013

This is a busy hotel but is staffed with individuals that made it seem like I was a critical customer. Food in the restaurant was good and the breakfast buffet had a nice selection. Most importantly, the rooms are quiet despite the proximity to the airport and well insulated from adjacent rooms. A better value than many of the more... More

Was this review helpful? Yes
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 16, 2013

Dear Guest, thank you very much for the wonderful rating and comments. We appreciate that you took the time to share. We try aour best to be responsive to changes in our business levels and in this case we're glad it showed. We hope we'll be able to be your host again in the future. Sincerely, Dennis Miller, General Manager More

Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 12, 2013 via mobile

Restaurant closes early so not good for late night check in. Hotel is huge so expect lines at front desk. Rooms were recently renovated and are good size. Shuttle service is good, every 30 mins but since its such a busy hotel, lines for the shuttle are very long!

Was this review helpful? Yes 1
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 16, 2013

Dear Guest: we're glad that you found our hotel during your trip. We appreciate your business and sharing your very nice comments about our staff and hotel. Thank you! and we hope you'll be able to visit with us again here in Houston. Sincerely, Dennis Miller, General Manager More

Dublin
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 8, 2013

I stayed one night here due to an early am departure to New Orleans and had an airport shuttle service. Interior decor tired could do with a fresh paint and carpets, reception also tired but staff very friendly and obliging upon check in and departure and in between. As Priority Club member received complimentary bottles of water and snacks upon... More

Was this review helpful? Yes
See 2 more reviews by carfly for Houston
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 16, 2013

Dear Guest, thank you for the nice comments about our staff. I'm glad they were friendly and helpful. We appreciate your feedback. The door handle was identified for opening only in the 'up' manner and needed a replacement part. Our staff should have noticed this and had it corrected before you arrived. My apologies for the inconveninece. We'll review this... More

Houston, Texas
1 review
4 of 5 stars Reviewed May 2, 2013

Hotel is very convenient to the International Airport. Food is fantastic Service is great....but most of all. The front desk laides are some of the friendliest ever, and my guess is because they have one super terrific lady behind them all the way. Anna Gallardo! Need I say anything more. She is by far one of the nicest and kindest... More

Was this review helpful? Yes
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 6, 2013

Dear Guest; it was a pleasure to read your outstanding feedback about our staff and Anna in particular. We've shared this with her and it pleased her very much to know that guests notice. I'm sure it helps motivate her even more to be of service to our valued guests. Thank you for taking the time to share. We really... More

Chicago
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 1, 2013

I honestly don't remember the last time I stayed at a Holiday Inn, so checked into this hotel with an open mind. The first impression one gets is "blah". It's not nice, it's not terrible. It's just blah. I found the front desk to be pretty pleasant and courteous, and there is a spacious lobby with all sorts of hanging... More

Was this review helpful? Yes
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 6, 2013

Dear Guest; thank you for trying Holiday Inn again. We appreciated the nice compliments mixed in with your suggestions for improvement. The staff tries hard to earn good comments like 'pleasant & courteous staff', 'good wi-fi', 'good fitness center', and such, while we have to understand our limitations in areas we cannot much change, such as carpet colors or the... More

Charlevoix, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 29, 2013

Very busy when we arrived. Front desk personnel were very friendly. Slight problem with our room and when I went back down Carlos and Lillian who had checked us in were very helpful. We were immediatley given a new room and also some complimetary drinks at the Restaurant. They were very accomidating. Drinks were much appreciated as we also ordered... More

Was this review helpful? Yes
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 6, 2013

Dear Guests, we were so pleased to know that our staff made you feel welcomed and appreciated on your travel. We especially appreciated hearing the nice comments about Carlos & Lillian. They are both normally very caring and professional in their efforts. We have shared you compliments with them. We hope you that you always have great travels and can... More

Houston
Top Contributor
54 reviews 54 reviews
39 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

I've been here a couple of times already. Front desk is always friendly. Rooms are decent and you can do laundry downstairs. Lobby is big enough that I could meet people and have small meetings at tables there. Internet is good my first stay but too weak signal my second stay (I guess I was far away from the wifi... More

Was this review helpful? Yes
See 22 more reviews by luvtotravel2006 for Houston
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
April 29, 2013

Dear Guest; thank you for the nice comments about our staff and the good rating. We really appreciate your business. Thank you also for mentioning the wireless internet. We are glad it was excellent on your previous visit, however, we are always looking for ways to improve. We will attempt to identify the location of your most recent visit and... More

Champlain, New York
1 review
5 of 5 stars Reviewed April 27, 2013

Anna is always extremely helpful to me when I arrive in Houston. As I travel almost every week to Houston Anna does what she can to make me feel at "home" from the moment I walk through the front door which is comforting after traveling for more than 8 hours to get there. Always a warm reception from Anna.

Was this review helpful? Yes
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review
May 6, 2013

Dear Guest, thank you very much for the wonderful comments about our assistant front desk manager Anna. She takes her work very seriously and tries hard to look out for our her Guests. We're very pleased that she has impressed you with her efforts. Please know that your comments have been shared with her and that she has been recognized.... More

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Additional Information about Holiday Inn Houston Intercontinental Airport

Also Known As:
Holiday Inn Houston Intercontinental Airport Hotel Houston
Holiday Inn Houston Intercontinental Airport Hotel
Intercontinental Houston Airport
Holiday Inn Houston
Address: 15222 John F Kennedy Blvd, Houston, TX 77032
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #151 of 437 hotels in Houston
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Experience relaxation and renewal at the newly renovated Holiday Inn hotel in Houston, Texas.With a casually sophisticated atmosphere, first-rate facilities and a welcoming staff, Holiday Inn Houston - Intercontinental Airport Hotel offers the very best in Texas accommodations. Leisure and business travelers alike will appreciate our Houston hotel's convenient location off I-45 and Beltway 8 as well as our complimentary shuttle services to the IAH Airport, which make transportation trouble-free during your stay.These modern accommodations provide easy access to many popular attractions, including H&H Ranch, the Astrodome, Sam Houston Race Park and SplashTown Houston. Our hotel is close to great shopping at Deerbrook Mall and the famous Houston Galleria, as well.Lodging at our upscale Houston hotel provides corporate travelers with top business services like a 24-hour business center, free Wi-Fi and flexible meeting space. From a beautiful ballroom to an intimate boardroom, we have the perfect facilities for your next Houston event. Our accommodations are also near major corporations like Halliburton, Continental Airlines, ExxonMobil and Nat'l Oilwell Varco.We go beyond ordinary Houston hotels to offer the best in traditional hotel hospitality and services. Relax in the outdoor pool and enjoy your favorite comfort foods at our ranch-style restaurant. Discover premium comfort and affordable rates at the Holiday Inn Hotel in Houston, Texas. ... more   less 
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Holiday Inn Houston Intercontinental Airport
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