We arrived at IAH terminal C. We call the hotel and was told the shuttle was already on the way. We waited 35 minutes for the shuttle. We were the first one to hop on. I wondered where did the shuttle go for the past 30 minutes. The shuttle also picked up other airline employees from other terminals. At terminal... more

I was at this hotel in transit from Europe to Central America. The hotel is nice and clean, my room very pleasant but above all the staff was superb. I had an emergency and the way they all helped me was so unexpectedly helpful and caring. Thank you so much Quanita. more

I stayed overnight at this hotel and was very impressed. Arrived at the airport and called for the shuttle service they provide. I was picked up within 15 minutes. The desk clerk(Maria) was very friendly. Smiles all around up there with all employees at the desk.. The room was clean and very modern. The hotel has an on site restaurant... more

This hotel is run down and trashy. The carpets are threadbare, stained and frayed, and they smell bad. The bathrooms need work. The beds are uncomfortable. The outside needs a ton of work and maintenance has been lacking. Don't believe the remodeled story, more like "quick and patch". It is one of the older hotels in the Holiday Inn franchise... more

I stayed in the HI for two nights, during a stop over on my way to Mexico on business at the back end of May 09. As HI's go, it was a clean and tidy hotel. My room was large with a king and sofa, the room was well decorated and the bathroom clean, albeit small. The room had all... more

We enjoyed our night at this Holiday Inn. It appeared to have been recently remodeled and was very pretty and clean. We took advantage of the free shuttle to the airport and it was all on time and very convenient. The front desk was very courteous and helpful. We will stay here again prior to any early flights our of... more

Spent two nights at this Holiday Inn which is at the southern entrance to Bush airport. An average stay. Relatively quite, clean. Showing a little wear and tear. Back door which was supposed to be accessible with room key only, could be pulled open freely throughout our stay. Lost my keys and front desk supplied an additional key without requesting... more

I didn't know what to expect since I simply needed a place to stay between getting into IAH late and leaving for Mexico the next AM, so I booked this hotel for Hotwire and got a great rate--$59. However, I was very impressed with the hotel once I got there. I called for transportation and only had to wait about... more

I am writing to commemorate you on the exceptional job in staffing your hotel. I am a travel agent and therefore can speak with experience when I say, the staff at your hotel will go above and beyond the norm for their customers. Though I am unsure if you have anything to do with staffing the restaurant, I would like... more