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Holiday Inn Houston Intercontinental Airport

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15222 John F Kennedy Blvd, Houston, TX 77032
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Holiday Inn Houston Intercontinental Airport
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Holiday Inn Houston Intercontinental Airport
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463 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pflugerville, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is older but it was very clean and quiet (aside from the passing planes). I didn't see any issues and housekeeping was happy to give me extra supplies when we were running low. The room had a microwave, refrigerator, and pretty good Wi-Fi. We had coupons for breakfast at the hotel restaurant. The hot breakfast was really good... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Only spent one night here connecting between flights. Can't say it was the cleanest room - the bathroom hadn't been completely cleaned and it looked like an electrician had been in and left various wire clippings around. However the staff were exceptionally helpful. Breakfast was OK too. Good value for money. Remember to call the hotel from the airport if... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for writing about your experience during your visit to our hotel. We are happy that you found it to be a good value. I apologize for the lack of clean up after maintenance visited the room. I will follow up with this issue. Charlie Madden: General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

Started w/helpful assistance on phone with Joe, a manager, soon followed by exceptional assistance at the desk and room with Dixon Hernandez! This young man answered my several questions w/COURTESY and expertise, even sharing additional information he thought would be helpful in my particular circumstances, even taking my bag to weigh it for me (so I wouldn't be over limit... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for recognizing the efforts of Dixon and Joe. We are happy to hear that they made your stay memorable and we hope to see you again when you are traveling to the area. Charlie Madden: General Manager More 

Terry, Mississippi
4 of 5 stars Reviewed 1 week ago

My review is based on the restaurant inside the hotel and staff located at 15222 JFK Blvd Houston, TX . The entire staff should receive a special thank you for job well done! One employee that really shined through all the rest was Miss Galby Alvarez for her dedication to service and the entire franchise. Ms Galby is truly by... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this four star rating and for recognizing the efforts of Gabby in Good Eats. We are very fortunate to have her on our team. She really enjoys taking care of our guests. We hope to serve you again soon. Charlie Madden: General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I have to say first of all that the front staff was amazing! It is not their fault, but there was mold in the room we stayed in and a leaky toilet. The staff was nice to move us but there was also mold in the second room and whoever stocked the towels just shoved them in the cabinet. I... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

I apologize for the issue that you experienced with mold and the disappointing housekeeping. We will work to remedy these issues. Thank you for recognizing the efforts of the staff. Charlie Madden: General Manager More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The restaurant (Good Eats) has good food & exceptional service. Edna Williams continually goes above & beyond typical service for her customers. She always has a smile on her face even if you show up the last 10 mins breakfast is being served! I will definitely be back to see Edna.

Was this review helpful? Yes 1
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for recognizing Edna Williams. We are indeed fortunate to have her on our team. We are happy that you enjoyed Good Eats Restaurant. Charlie Madden: General Manager More 

willis
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to get a good night's sleep. Front desk is great. They make you feel at home. Room is quite and roomy. Bed is really comfortable. Shuttle to and from airport is great. Breakfast in the morning is an excellent way to start the day. I would recommend this hotel

Was this review helpful? Yes 1
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this five star rating. We are happy to hear that you found our hotel accommodating and our front desk staff friendly. Thank you for recommending our hotel. Charlie Madden: General Manager More 

Alexandria, Egypt
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Houston for training, Hotel location is way far from down town or most important attractions in Texas but the Airport shuttle bus made it extremely easy for me to go for free to Airport where I can rent a car for my personal trips. Make sure you book your rented car in advance to get good prices,... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this five star rating and for choosing our hotel. We are happy to hear that you were able to make use of our complimentary airport shuttle. We hope to serve you again soon. Charlie Madden: General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Denquia Robertson did a great job waitressing me. The way she approached me in the beginning to checking in on me every few minutes blew my mind. I've never had such great service and she really knows how to do her job and keeping a joyful positive attitude the whole time, really connects with the customer :)

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for recognizing Denquia. She does a great job taking care of our guests. We are happy that you enjoyed the food and service at Good Eats and hope that you will return again soon. Charlie Madden: General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

After driving from New Orleans to Houston because I couldn't fly to Denver from NOLA, I learned that I couldn't fly home from Houston that night. I was exhausted, emotional, and frustrated and I just wanted to go home. A young lady at the front desk, Valerie, was an absolute God-send. She helped us get into a room, even though... More 

Was this review helpful? Yes
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this five star rating and for recognizing Valarie. We are happy to hear that she went above and beyond to make your day go better. We are happy that you enjoyed Good Eats Restaurant. We hope to serve you again soon. Charlie Madden: General Manager More 

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