While the hotel was clean, new and we slept well, their service from the time I booked the night until we arrived at their front desk left little to be desired. We had been traveling since 300am from Shannon, Ireland and standby no less on United. Our trip so far had been great until we arrived Houston where we were... More

I highly recommend this hotel. Looked at everything in this price range (and above this price range) and this was by far the best option for the area. It is completely renovated and very clean and comfortable. Room is bigger than necessary. Staff was friendly, Nice breakfast. Good coffee. There is also a pretty good cajun place next door, but... More

We arrived from the UK for an overnight before heading off the next day to Austin. The joy of booking a hotel overnight is that you can shower for the next day. We arrived at the hotel very late in the evening to find out they are refurbishing the hotel. When we went to the room we literally were heading... More

Stayed for a second time upon my return to Houston. Great customer service. Chris Martin, the manager, went out of his way to make sure all was well! Saw him give the same time and concern to other guest. He is the reason we will return, and tell others about our great stay!

We were told that this hotel would eventually become a Best Western. We had a couch, desk, king bed, microwave, coffee maker, hairdryer, refrigerator, free safe-deposit box, and wi-fi in our room. It overlooked the pool. There is a small, temperary exercise room that we actually saw someone using. There was a large breakfast area with TV and a decent... More

We recently stayed at this Clarion(now called JFK) as a ParkSleepFly. When we checked in, the first room they sent us to at 8 pm, was not cleaned from the previous guest. We switched rooms and all was well. Our returning flight came in late at night so we had booked a room for that night as well. We parked... More

Complimentary fresh pizza selection, wine and sodas with tea and coffee in the evening. It was perfect for us as we landed after a transcontinental flight, grabbed a bite and retired to our room. Wifi worked in the room. I could use the hotel printer to print our tickets- free PCs behind the reception desk. There are some fast food... More

The only reason we didn't give this hotel one star is because the room was spotlessly clean which counts for a lot. When we arrived, the desk clerk had no record of our reservation, which was made several months ago. I had brought a printout of the reservation confirmation and when I produced this, she said "Oh, we aren't a... More

This is the perfect hotel for an overnight connection. The hotel is close to the airport, with an excellent shuttle service. We have tried several other hotels in the area and this is definitely our number one choice. We were looking to book again this year but were disappointed to find there were no rooms available.