We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 28 Houston accommodations

Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-

2.5 of 5 Condominium   |   1303 La Concha, Houston, TX 77054 (Formerly Extended Stay Deluxe Houston - Med Ctr-Reliant Park)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln- to your Saves list
Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
45%
Ranked #10 of 28 Specialty lodging in Houston
A recent review
5 of 5 stars Reviewed May 29, 2014
Darlotta1 Austin
  • Reviews (48)
  • Photos (14)
  • Amenities
  • Room tips (14)
  • Location
  • More
Write a Review

48 people have reviewed this hotel

Traveler rating
    14
    7
    9
    7
    11
See reviews for
9
5
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin
2 reviews
5 of 5 stars Reviewed May 29, 2014

This hotel is clean, quiet and friendly. We were in Houston for a visit to MD Anderson. The hotel is just a few blocks away from MDA. A shuttle is provided and came in very handy when it was pouring down rain. The staff was super friendly and want to please. We made our next reservation while there.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Thank you for taking the time to write such a great review of our hotel. I am glad that you found our hotel to be clean and quiet during your visit. As well, it's great to hear that you were pleased with our friendly staff and our shuttle service. I will be sure to share your kind remarks with our... More

Houston, Texas
1 review
1 of 5 stars Reviewed May 13, 2014

Carpet stinks and sticky, seems to be from the day they started. Refrigerator looks big, but will not work. Power will not be there for one half of the room, whether it is plug point or light. They will not respond to calls even after 3-4 calls.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Jay - Thank you for your recent review of your stay. I am sorry to hear that you found the carpet dirty and sticky. To make sure this doesn't happen again, I am having the carpets cleaned. I am sorry that your refrigerator did not work and that we were unavailable to provide immediate assistance. I will work with our... More

Lufkin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2014

Best Hotel I have ever been in , great staff , very clean rooms , great breakfast bar , very helpful staff rooms equipped very well . I would recommend this hotel to anyone who would like a comfortable hotel to stay in . I am a semi retired Viet Nam Veteran and a 100 % disabled . SSG Jack... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Jack - I want to thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean room and our grab-and-go breakfast during your stay with us. As well, it's great to hear that you found our staff to be helpful. I will be sure to share your kind remarks with our... More

1 review
2 of 5 stars Reviewed March 27, 2014 via mobile

Nasty disgusting and overall just plain gross. The smell is like sewer and cigarette smoke. Visible dirt and pieces of trash on the carpet like it hasn't been vacuumed in years. Stains in bathroom. Kitchen cabinets had a disgusting sticky film on them. Yellow stains on the bathroom towels. On a positive note: Carlton at ck in was very helpful... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for the odors and the level of cleanliness in your room. Please know, I am working with our housekeeping staff to improve our cleaning procedures so that this issue does not affect our future guests. If you have any additional feedback, please reach out to me directly at,... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014 via mobile

Hotel room was just plain nasty! No plastic cover over bed, towel rack fell off the wall, bathroom Was dirty, which I cleaned thank goodness I have rubber gloves and bleach wipes with me. Hotel needed to be updated in general. Icebox worked great and and location was the only 2 bonus of the hotel.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Thank you for your recent review of our hotel. I am sorry to hear that you found the condition and cleanliness of your room to be unsatisfactory. I will be meeting with our housekeeping and maintenance staffs to ensure the issues you described are resolved. I am grateful for the feedback you provided as it will enable us to continue... More

Dallas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2014

My mother is a patient at MD Anderson, and for the past 5 months, she has received treatment every 6-12 weeks. They travel in from out of state, and always stay at this property. I go down and stay with them when possible. The front desk/reception personnel recognize my parents now, and make them feel right at home. They bend... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

I appreciate you taking the time to write such a great review. I'm so pleased to hear that your parents enjoyed everything our hotel had to offer and that our staff took such great care of them. We are committed to providing a "home away from home" for all of our guests, so I am glad that we were able... More

Holly Springs, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 5, 2014

We were looking for a cheap hotel that was livable and this hotel definitely fit the bill. Our room was clean, the beds comfortable, the kitchen nice and clean. The people working there were also very nice and accommodating. The only thing that made me put it at 3 instead of 4 stars was smell in the hall ways. I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

I appreciate you taking the time to write such a positive review. I’m so pleased that you found your room to be clean and comfortable. As well, it’s great to hear that you enjoyed our staff during your stay. Still, I apologize for the cigarette smell you encountered in the hallway. I will be meeting with our housekeeping staff to... More

San Angelo, Texas
1 review
1 of 5 stars Reviewed December 4, 2013

Family had made a reservation with their main booking phone number as hotel could not be contacted directly. Upon arrival was told that I had no reservation and the hotel was completely booked. Called reservation # back and they said this was a lie as I had a reservation and the hotel had over 30 empty rooms. It took over... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you were not given the room type you reserved and found your room to be unclean. To make sure this doesn't happen again, I am retraining the staff on our reservation process and housekeeping procedures. Still, I am glad that you found our staff to be knowledgeable... More

Miami, Florida, United States
1 review
1 of 5 stars Reviewed November 12, 2013

The condition of the room I stayed in was atrocious. The room I walked into had carpets that had not been cleaned in what seemed like months. Where the carpet should have been green, it looked dark brown and greasy almost. There were large piles of dust gathered at various (OBVIOUS) parts of the room. There were hairs of some... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

Patty - Thank you for your recent review of your stay. I am glad that our staff provided you with great service; however, I am very sorry for the level of cleanliness in your room and the noise that disturbed you early in the morning. Please know, as this hotel's manager, I am working with our staff to improve our... More

Houston, Texas
1 review
5 of 5 stars Reviewed October 20, 2013

Carleton and the other members of the staff were great. I really can't complain. I always visit this hotel whenever I'm in town to for medical appointments and though it isn't your proverbial five-star hotel, it suits just fine for all intents and purposes. Regardless of whomever is behind the desk, my check-in is always smooth. The shuttle is always... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, responded to this review

I appreciate you taking the time to write such a stellar review. It's great to hear that your check in was easy and the staff made you feel welcome. We hope you are doing better and continue to stay with us when in town for medical appointments! More

Owners: What's your side of the story?
If you own or manage Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln-

Address: 1303 La Concha, Houston, TX 77054 (Formerly Extended Stay Deluxe Houston - Med Ctr-Reliant Park)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln- 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Travelocity, Expedia, Tingo, Despegar.com, BookingOdigeoWL, Priceline, Venere and Agoda so you can book your Extended Stay America-Houston-Med. Ctr-Reliant Park-La Concha Ln- reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Houston - Med Ctr-Reliant Park Hotel Houston
Extended Stay Houston
Houston Extended Stay

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
85

See which rooms travelers prefer