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Candlewood Suites Houston/Clear Lake

2.0 of 5
2737 Bay Area Blvd., Houston, TX 77058 (Clear Lake)
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Candlewood Suites Houston/Clear Lake
Ranked #256 of 437 hotels in Houston
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24 reviews from our community

    Trip type
Traveler rating
    3
    10
    6
    1
    4
Date Rating
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed June 10, 2013

I stayed here with my husband and 2 children for a month for my husbands job. We have stayed in this area before and chose to stay here for 1st time because I love the location. The staff was very helpful and the hotel was nice and clean. I just got annoyed that the coffee machine was always out of... More

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Tyler, Texas, United States
1 review
1 of 5 stars Reviewed April 8, 2013

I booked a room here back in November for this past Saturday night. When I got there at check in time they did not have my room ready, and when they did, there was only a smoking room available. Their excuse was that they had guests who had decided to stay. The truth is that they have an extended stay... More

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Sharon D, General Manager at Candlewood Suites Houston/Clear Lake, responded to this review
April 26, 2013

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is. Sharon Davis General Manager Candlewood Suites Clearlake More

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Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 13, 2013

always have used candlewood suites on trips, this one was clean and the room was nice. Hotel staff okay, not as friendly as others we have stayed at but okay. I was a little surprised that there was no pool. But, no biggie as it is winter. We did enjoy our stay. *ONe funny thing was they had a cart... More

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San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 10, 2013

Location: Great location, a lot of nearby stores and not far away from the Tanger Outlet and Galveston. Room: Extremely impressed. Very Contemporary! Staff: Could tell was annoyed by any customer asking questions and was not friendly. Pet Friendly: Only $15 for pet to stay. Restroom: Only complaint was that the toilet had yellow stains, gross! Overall would stay again... More

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New York City, New York
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 30, 2012

Stop here a few times a year. spent 2, 3 Xmas here. enjoyed the nonsmoking changes and upgrades to the rooms. things are slowly getting better. great front desk staff. awesome location to restaurants. great value for the reasonable rate. great overall bargain here in safe great location. only complaint are mainly are with other guest. smoking rooms vents leak... More

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See 4 more reviews by caligula r for Houston
Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 15, 2012

A short drive from Clear Lake and the international airport and off a busy highway between Houston and Galveston this is a functional, reasonabley priced 'motel' type establishment surrounded by well maintained offices, a Macdonalds and a Dennys both of which are convenient for breakfast. The hotel was nearing the end of a refurbsihment program when I stayed so the... More

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Conroe, Texas
1 review
4 of 5 stars Reviewed July 1, 2012

I just stayed here and I have to say the room was really nice and a great value for the money. I stayed on the second floor, the first floor is under construction, but that did not really bother me. What I really like aboutthis place is the "cupboard". They have a large selection of drinks and snacks that you... More

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Nowhere
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed June 2, 2012

On April 28 around 6pm made a reservation via 3rd party online reservation system and received email confirmation the reservation was made; even had a confirmation #. Arrived at hotel and a very nice front desk agent (I think her name was N'sha)? told us their were no rooms available and there had not been any available since 3pm that... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston/Clear Lake, responded to this review
July 17, 2012

Dear ABC006, Thank you for relaying your concerns to us. Kindly accept our sincerest apology for the unacceptable service that you received and for the extreme disappointment that it caused you. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More

Salt Lake City, Utah
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 23, 2012

Rooms were outdated, needs updating - especially bathroom. Location was the reason for the stay at this location. Has McDonalds next door for meals. The kitchenette was a nice additions.

Was this review helpful? Yes 1
Austin, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 31, 2012

I'm forced to stay here for work on occasion. Never very enjoyable. The rooms smell stale - like too many have been smoking rooms in the distant past, but at least they don't smell like smoke anymore. They are suites that have a kitchenette with plates, fridge, silverware - but it is basic stuff - laminate, coil range almond fridge.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Houston/Clear Lake, responded to this review
May 1, 2012

KJAustin, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

 
 
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Additional Information about Candlewood Suites Houston/Clear Lake

Also Known As:
Candlewood Suites Houston/Clear Lake Hotel
Candlewood Suites Houston/Clear Lake Hotel Houston
Candlewood Suites Houston
Candlewood Houston
Houston Candlewood Suites
Houston Candlewood
Address: 2737 Bay Area Blvd., Houston, TX 77058
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Clear Lake
Amenities:
Fitness Center Kitchenette Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #256 of 437 hotels in Houston
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection.At the Candlewood Suites Houston Clear Lake Hotel, we put the amenities where they really count: in your room. Big and built for comfort. It's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Free High Speed Internet Access. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Houston Clear Lake Hotel is located in between Houston and Galveston, within 2 miles of NASA and the Bay Port Area. ... more   less 
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