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Candlewood Suites Houston/Clear Lake

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2737 Bay Area Blvd., Houston, TX 77058
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Candlewood Suites Houston\/Clear Lake
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45 Reviews from our TripAdvisor Community

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Coppell, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this Candlewood suites the weekend of January 15, 2016. We absolutely loved it. When we first arrive Friday night, Linda was working the front desk. She was so sweet, helpful, and friendly. We felt welcomed right away! The hotel is in a good location. Dennys and McDonald's both within walking distance of the hotel. Plenty of gas stations... More 

Helpful?
Thank amberbou95
Chris B, General Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Hi amberbou95, Thanks so much for the excellent review! We appreciate you taking the time to tell us about your stay. I'm thrilled to hear that Linda was so helpful, and that you enjoyed the room! We strive to provide our guests a comfy and inviting space to make you feel at home. Thanks also for mentioning our complimentary lending... More 

Rotterdam
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 9, 2015

I loved the layout. The kitchen had all I needed (but the instruction booklet to the microwave/toaster oven, making me guess how to use it properly), The desk with adjacent dinnertable was a good idea. It made it possible for me to cook dinner for my two colleagues and have a comfortable meal with them. The idea of using a... More 

Helpful?
Thank Marsgoddess
Chris B, General Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Hello Marsgoddess, I am glad to hear you enjoyed your stay with us at Candlewood Suites Clear Lake! Like you said, our rooms are nicely appointed providing plenty of space and amenities for the long term or leisure traveler. Our team takes great care to keep the property clean and maintain a safe, pest free, environment for our guests. Thank... More 

Victoria, TX
Level Contributor
139 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed August 23, 2015

We liked our first stay, so when we needed a place to stay for my daughter's wedding reception -- we returned. Still like the hotel. Easy drive to Kemah. Great room with plenty of space. We love having full sized refrigerator and we always sleep well. Quiet room. Friendly desk staff. A second great stay. For the price, we love... More 

Helpful?
Thank aggiemom20002000
Chris B, General Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Hello Aggiemom20002000, Thanks so much for your 5 star review! We love being within such close proximity to Kemah Boardwalk, and just a short drive to both Downtown Houston and Galveston. Our goal is to make sure every experience you have at the hotel is a pleasant one, and we're thrilled you had another great stay! Please come back and... More 

Dallas, Texas
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

This hotel was very nice, clean and comfortable. The staff was great. The neighborhood was good and proximity to everything; not real close but ok. We love the area anyway. The ONLY complaint I have is really due to my own fault for not checking further is: no pool and no breakfast. Other than those things, this is a very... More 

Helpful?
Thank italianice57
Chris B, General Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Hello italianice57, Thanks so much for your kind words regarding our hotel! We are in a great location, and are really proud to provide excellent customer service. Although we do not have a pool or hot breakfast, we do offer complimentary services such as the use of free washers and dryers, our lending locker, and 24 hour fitness room. If... More 

Milford, Connecticut
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 14, 2015

Well around this area I doubt anyone is here on a vacation. I'm sure it's 99.9% business. However it's not an excuse for a place like this. This hotel needs to close its doors or upgrade fast! The first issue was the way it felt like a motel lobby. The lobby was ugly and it looked like a walk in... More 

Helpful?
1 Thank Native65
IHGCare, Guest Relations Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Dear Native65, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up on your concerns. I have sent you a private message in an effort to obtain more information.... More 

Harlingen, Texas
Level Contributor
144 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

Was in the area for five 5 nights on business. Got a corporate rate. Well worth the price. Clean room, hot water, comfortable bed. Kitchenette was adequately stocked. Friendly staff. Many nearby restaurants and shopping areas. I've paid a lot more for a lot less. The only complaint I had was the air conditioner......too loud. With that said, I would... More 

Helpful?
1 Thank billb1959
Victoria, TX
Level Contributor
139 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed October 20, 2014

We had a great stay at a great price. The staff were very friendly. Our room was quiet all night. The bed was very good. We loved having the full size refrigerator and ice maker in the room. We turned our ice maker off at night, as even at home we know you will hear ice drop if you don't.... More 

Helpful?
1 Thank aggiemom20002000
Austin, Texas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed here for business on a weekend. This hotel was not of my choosing, as I've stayed here before and it is out of the way for my needs. But if you are looking to save money then this place will do just fine. Staff: I only had one interaction as I checked in, and although friendly, not quickly attentive.... More 

Helpful?
Thank KJAustin
IHGCare, Guest Relations Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Dear KJAustin, Thank you for staying and taking the time to review our hotel. I'm delighted that you liked our comfortable room accommodations. I apologize for any inconvenience you may have experienced with the smell in the hallway and with the level of service you have received from our hotel staff. I have noted all your comments including the ones... More 

Grand Junction, CO
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 25, 2014

This is a nice hotel. Good amenities, both in room and on property. The room was quiet, except for the ice maker in the fridge. But, that's not a big deal really, since you don't have to deal with ice buckets and tracking down the machine. It is quiet, even though I was just across the hall from the elevator.... More 

Helpful?
Thank SRDad
Round Rock, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 24, 2014

The rooms were nicely designed and clean and properly equipped for cooking. My point of contention is the HVAC system which is designed to save energy when the room was not occupied. The problem is once you turn all the lights off and go to bed the system deems you are not in the room and turns the A/C off,... More 

Helpful?
1 Thank Rick H
IHGCare, Guest Relations Manager at Candlewood Suites Houston/Clear Lake, responded to this review

Dear Rick O, Thank you very much for your recent stay and for taking the time to write us a review. It’s nice to know that you liked the cleanliness and design of the room as well as the full kitchen. It is regrettable to read that you were not satisfied with the lighting and air conditioning system in the... More 

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