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All 451 Houston hotels

HYATT house Houston/Energy Corridor

3.0 of 5 Hotel   |   15405 Katy Freeway, (Highway 10 west of Addicks), Houston, TX 77094 (Formerly Hyatt Summerfield Suites Houston West - Energy Corridor)
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HYATT house Houston/Energy Corridor
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Ranked #227 of 451 hotels in Houston
A recent review
5 of 5 stars Reviewed June 24, 2014
KathleenIDavis Punta Gorda, Florida
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74 people have reviewed this hotel

Traveler rating
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    15
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    3
See reviews for
16
10
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42
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Houston, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 22, 2014

We tried this hotel our for a "stay-cation" and ended up leaving early. Pool is absolutely tiny and probably could not fit the maximum capacity allowed of 25. The workout room matched the pool with four machines a half dozen or so random freeweights. The water tasted funny in the water cooler - it was hard to determine whether that... More

Was this review helpful? Yes 1
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for such great feedback. Our apologies on our standard size pool area. I do want to thank you for taking the time to express you comments within the guestroom and the good conditions you had mentioned. For sure, I will share your comments with our staff members. S.Bowden More

Punta Gorda, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

I really like the evening social hour four nights a week. Really nice food and we didn't have to get dinner. Breakfast was way superior to usual hotel fare. We were offered a free upgrade from a one to a two bedroom suite, which was very welcome as there were four of us. The suites are huge anyway! It was... More

Was this review helpful? Yes 1
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for such an awesome review! We really do appreciate your feedback. For sure, I will share your comments with our staff members. Thank you again. S.Bowden More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

I love this Hotel. The staff here is amazing, the room service was top 10 on my list. Thanks for particular staff; Carl Guidry, Cherell Harmon, April Johnson, William Wood, & Maid services. Be Back!!!

Was this review helpful? Yes 1
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for such an awesome review! We appreciate your feedback. For sure, I will share this with our staff members. S.Bowden More

Leander, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2014

Room phone didn't work. Stains on ceiling. Some electrical outlets didn't work. Walking to the building where breakfast was served, a black guy was following my wife and I back a ways and yelled "I'm going to f... You up". Fortunately we were close the the door with our key card. I was wishing I had a concealed carry permit... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for such detailed information. My apologies on the issues you had encountered within your guestroom, as well as the person whom became close contact with your family members for I wish this was brought to our attention. Thank you for commenting on the staff and the room overall. S.Bowden More

Pasadena, Texas
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 29, 2014

I had a meeting scheduled. Checked in, had a person at the front desk give me directions to find what I wanted. Drove almost 5 miles and never found it. Came back. Had an enjoyable evening in a below average room. Woke up tried to shower , no hot water. Management said "Let me see what're I can do". Had... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for this detailed information. My apologies for the incorrect directions our staff had given you. I am glad that you are detailing your comments as I will be sharing this with our staff members. Once, again my apologies and I will see to it that this does not happen again. S.Bowden More

Arizona
Top Contributor
162 reviews 162 reviews
52 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed May 13, 2014

Seems like it has gone downhill a bit.......saying that its not the staff they were wonderful and went out of their way to help. Partly may have been we were given the handicapped room and everything was a little different because of that. The pillows we found to be very uncomfortable. The breakfast was not as good as it used... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for your feedback within your review. I must apologize for the issues you had encountered throughout your stay. Your comments will be shared with our team members. Our hotel has just completed a major renovation, as well as, being under new management. We will get this corrected. Thank you again. S.Bowden More

Crockett, Texas
1 review
5 of 5 stars Reviewed May 9, 2014

I have had a wonderful stay at the Hyatt House located at 15405 Katy fwy Houston Tx. My business trip was canceled;however, the Hyatt House went above the call of duty to ensure my stay was comfortable, warm and worthy of its rating. The renovations, social hour and business center took care of all my needs. I was able to... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

From the entire staff of the hotel. We thank you for such great feedback. For sure, I will share with our team members (including Vee and Carl) your comments. Thank you very much! We really do appreciate this. S.Bowden More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 28, 2014

Even though the hotel was under construction we loved the spacious rooms as well as the decor. However my biggest disappointment came after we checked out the hotel and realized my husband had left his wallet in the room. We couldnt leave town without his wallet, which contained my husbands drivers license and credit cards. I wasn't too concerned because... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you for your notations within your review. My apologies on the issue with the lost and found. Thank you for taking the time to mention Cherelle. She will be happy to read your comments as I will share them with her and the staff. Thank you again for such valuable information. S.Bowde More

Dallas, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 23, 2014

Stayed here for a week while attending a course nearby. Front desk staff were polite and helpful. Room was very good and plenty of room as I had a some co-workers visit for refreshments. Decent kitchen and sitting area. Bed was very comfortable, Internet was a pretty good speed. Wardrobe space plentiful Breakfast was a very good variety and more... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

First of all, my apology for the late response. The hotel is under new management. Second, thank you very much for your comments within your review. We value such feedback. S.Bowden More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 19, 2014

This was a very out dated hotel where the rooms had been renovated but still outdated. My room was in the back building so expressway noise was not a problem. Staff was friendly and breakfast was good. However, during my stay, there was a bad ice storm and we lost internet service and hot water was out one of the... More

Was this review helpful? Yes
Imakasly, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Greetings and thank you for such good detailed information. My apologies on the late response. We have made dramatic improvement with the property and staffing. I hope you provide us another opportunity to turn this around. Thank you! S.Bowden More

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Additional Information about HYATT house Houston/Energy Corridor

Address: 15405 Katy Freeway, (Highway 10 west of Addicks), Houston, TX 77094 (Formerly Hyatt Summerfield Suites Houston West - Energy Corridor)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Houston/Energy Corridor 3*
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Also Known As:
Hyatt Summerfield Suites Houston West - Energy Corridor Hotel Houston
Hyatt Houston Energy Corridor
Houston Hyatt
Houston Summerfield Suites

40 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Discover the all-suite hotel that not only knows you, it knows what you want. Namely, the things that make you feel right at home – a full kitchen, free high-speed Internet, plus a complimentary full breakfast each morning and Evening Social, Monday through Thursday. Most importantly, you'll find helpful staff who will get to know you and make your stay more relaxing and productive. Hyatt Summerfield Suites. Welcome to more™. ... more   less 
Number of rooms
121

Questions & Answers

Questions? Get answers from HYATT house Houston/Energy Corridor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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