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HYATT house Houston/Energy Corridor

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15405 Katy Freeway, (Highway 10 west of Addicks), Houston, TX 77094 (Formerly Hyatt Summerfield Suites Houston West - Energy Corridor)
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HYATT house Houston/Energy Corridor
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HYATT house Houston/Energy Corridor
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hyderabad, India
1 review
1 of 5 stars Reviewed yesterday NEW

Horrible service and horrible staff. We arrived during a storm and we had luggage and two children. The door stopped working so our luggage was outside while we were stuck inside.mmthe receptionist greeted me with a major attitude and disrespectful mannerism. She said she was trying to help me but the only help she was doing is barking at me... More 

Review collected in partnership with Hyatt Hotels

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Freeport, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great value. Room was spacious and very comfortable. Lovely included breakfast. I did not have a tub in my room, so if that is important, you might ask. No parking fee, no internet fee, no worries. Hotel us located on the interstate so that is both good and bad, but sound level was tolerable.

Review collected in partnership with Hyatt Hotels

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Alfred,m
Top Contributor
65 reviews 65 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It is a convenient location for training and business, the rooms have kitchens and are good size with large seating areas and walk-in closets. The hotel has a pool and offers food and has a bar area, in the lobby. They offer a nice breakfast with coffee and an omelet station and juices.

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HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Hi Sean! Thanks for leaving your feedback about the hotel. It's always great when a recent guest leaves comments about his/her stay, as it helps us know what we are doing well, and what areas of the hotel needs some more attention. I'm sorry that there was something about your stay which kept us from getting a 5 out of... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We booked through Expedia had a poor experience with them but Carl the Service Manager of The Hyatt House Energy went above and beyond to make sure our stay was nothing short of amazing! He is knowledgeable and is so so amazing at it with a personality that charms even the most grumpy of clients! I recommend this hotel for... More 

Was this review helpful? Yes 1
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thanks for the great feedback Yoyowraps! I'm sorry you had a not-so-fun experience with our friends at Expedia, but I'm glad to hear that Carl was able to help make your trip an enjoyable one after all was said & done. The HYATT House team works incredibly hard to make sure every guest has a pleasant stay with us, so... More 

SEGUIN, TX
1 review
5 of 5 stars Reviewed 2 weeks ago

Nothing bad to say. Pleasant experience. Courteous personnel. Good selection at breakfast. Very comfortable bed. Nicely furnished and well laid out room. Nice bath with good towels.. Fast free internet.

Review collected in partnership with Hyatt Hotels

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HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thanks for the nice review SKIPV. It's always fun to read when someone enjoyed his/her stay with us! We hope to see you again sometime! If you & your family have plans to come back to Houston, please let us know! Sincerely, Bob Kenyon Director of Sales HYATT House - Energy Corridor More 

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Have stayed at other Hyatt brands in the past. Chose Houston Energy Corridor due to location not realizing what the "house" designation was about. It was all of the amenities of the Hyatt Place with more of the comforts of home. Full refrigerator, dishes, stove top, dish washer and all of the things needed for a home away from home... More 

Review collected in partnership with Hyatt Hotels

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HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for the kind words William! We're honored that you chose to stay with us, and we are thrilled to hear that you enjoyed your stay! The HYATT House name is still pretty young, but more and more people are becoming fans each day, and it all starts when folks like you decide to give the hotels... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Beautiful hotel, with lovely staff and great complimentary breakfast served daily. Also has a bar/grill that was quite tasty too! Finally, the bed was very comfortable! I would recommend this hotel to anyone staying for business or pleasure!

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Slyvester B, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for your feedback APowell9. I love reading comments like yours, because it not only lets others know about all of the work we have put into the hotel, but it also showcases my fantastic teammates and and how hard they all work to provide such great service! Please be sure to give me a call if... More 

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 23, 2015

Service is top notch. Rooms are clean and spacious. Kitchen is well stocked with utensils. A working dishwasher is appreciated. Towels are not quite the top of the line. Breakfast is excellent with omelets prepared to your specifications. Fresh fruits are available at front desk (coffee is only available at breakfast time).

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Slyvester B, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for the feedback mplsuminn. I'm so glad to hear you enjoyed your stay, and I'm so excited to share your comments with my team. Everyone here works extremely hard to make sure great service is being provided for every guests, so I'm glad to see our efforts are working and being noticed! Please let me know... More 

Fontana, United States
1 review
5 of 5 stars Reviewed April 29, 2015

Suites have comfortable furniture and bed and a full service kitchen. Every detail has been taken care of from dish soap to salt and pepper. The highlight of our stay was the buffet breakfast. The omelet station attendant was superb. She greeted every guest and offered an omelet. She walked around and made sure that guests' needs are taken care... More 

Review collected in partnership with Hyatt Hotels

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Slyvester B, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for your wonderful feedback Tu Lan N. I'm so glad to hear you enjoyed your stay with us, and I'm even more delighted to read such wonderful comments about our breakfast team! The folks who oversee our breakfast buffet not only get here before everyone else, but they don't stop moving till they're in their cars... More 

Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 27, 2015

I was only there for 1 night but as usual with Hyatt Place/House, the room was very clean and inviting. I was very surprise to see a walk-in closet in a hotel. The shower had very good water pressure and plenty of hot water as well. The bar area was inviting and the bar tender was very friendly.

Was this review helpful? Yes
Slyvester B, General Manager at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for the great review! It's always fun to hear from someone who was pleased with the hotel, and I can't wait to share your comments with the team! Our Housekeeping team works incredibly hard to make sure the property looks great, so I know they will appreciate your feedback. The same goes for our bartenders; we... More 

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