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HYATT house Houston/Energy Corridor

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15405 Katy Freeway, (Highway 10 west of Addicks), Houston, TX 77094 (Formerly Hyatt Summerfield Suites Houston West - Energy Corridor)
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HYATT house Houston/Energy Corridor
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HYATT house Houston/Energy Corridor
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (33)
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    (21)
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Calabasas, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff provided excellent service. The rooms were very clean and the amenities were comprehensive. Very nice breakfast buffet. Food and beverages available at all hours.Air conditioning was very good. The room was very quiet at all times of the day making for very good sleep. Great value.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for your feedback Mark! I'm so glad to know you enjoyed your stay with us, and I really appreciate all of your comments. Please let me know if you have plans to return to Houston in the near future, as we'd love to see you again! Sincerely, Bob Kenyon Director of Sales HYATT House - Energy... More 

Oswego, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and our granddaughter stayed at this hotel and would go back! The service was outstanding. Everyone was friendly! Everyone had smiling faces. We were up and down to the pool, breakfast bar, in and out. We ran into Jose the most! He was always working hard at a fast pace and ALWAYS stops to Greet you with a... More 

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Wow! Thanks so much for your feedback 4evaneva! I am so excited to hear that you enjoyed your stay, and I love that you had such great interactions with some of our team! Our goal is to make sure we do all we can to ensure a pleasant stay for every guest, so it's always a great feeling when our... More 

dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When I first arrived to hotel the guy working overnight wasn't as nice or helpful but at the time of checkout the young lady was great! The rooms were clean and comfy! I loved the staff at the hotel. They were so accommodating! Would definitely stay here again!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thanks for the great feedback Lincola H. I'm sorry to hear that we dropped the ball upon your arrival, but I'm delighted to see that you enjoyed your stay with us. We love to hear from our guests, because YOU are the ones who help us understand what we are doing well, and where we need to focus a bit... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Mr. Rafael Vasquez and Mr. Carl Guidry were very helpful the evening we arrived at the hotel, there was a problem with the room we had booked online, these two gentlemen went out of their way to accommodate us. The ladies who worked during breakfast were very friendly and helpful as well as the young lady who worked the front... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thanks so much for your comments Santiago G. I'm glad to hear you had a great experience, and I really appreciate you recognizing some of our team members in such a positive light! We do our best to make sure every guest has an enjoyable stay, so I'm glad to know we were successful with regards to your recent visit.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Love it:) definitely come back to stay longer,my kids enjoy much and good breakfast . Very nice staff anđ good services , the suite very clean and comfortable . Worth the price though,love it love it love it love it love it love it love it love it love it :))))))) yesssssssssssss

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Wow! Thanks for the nice comments Hoalyly. I'm glad to her you enjoyed your stay with us, and I hope you know that we "love it love it love it" when we have guests like you stay in our hotel! Please let us know if you have plans to return to Houston in the future, as we'd love to see... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My office is near of this location and I use this hotel for two months. The people in the front desk are very friendly and helpfully. The staff that clean you room made a very good work. You have a simple but nice breakfast and the rooms are very comfortable

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thanks so much for the feedback Dianillamec. I'm glad to hear you enjoyed your stay with us, and I appreciate your recognition of our team members. Everyone here works incredibly hard to make sure each guest has a great experience, so I'm glad to see our efforts aren't going unnoticed! Please let us know if you have plans to return... More 

Hyderabad, India
1 review
1 of 5 stars Reviewed 4 weeks ago

Horrible service and horrible staff. We arrived during a storm and we had luggage and two children. The door stopped working so our luggage was outside while we were stuck inside.mmthe receptionist greeted me with a major attitude and disrespectful mannerism. She said she was trying to help me but the only help she was doing is barking at me... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Hi Robert. Thanks so much for your feedback regarding your recent stay with us. I'm sorry you had such an unpleasant experience at check-in, and that the incident affected your entire stay with us. Your comments are very concerning to me, as I was not aware of any sort of incident like this, which means my team is not properly... More 

Freeport, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great value. Room was spacious and very comfortable. Lovely included breakfast. I did not have a tub in my room, so if that is important, you might ask. No parking fee, no internet fee, no worries. Hotel us located on the interstate so that is both good and bad, but sound level was tolerable.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thank you so much for your feedback Doryce! I'm glad to hear that you enjoyed your stay with us, and had a chance to visit the breakfast buffet in the morning! Please let me know if you plan to return to Houston again, as we'd love to welcome you back. Just give me a call and I will personally make... More 

Alfred,m
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 24, 2015

It is a convenient location for training and business, the rooms have kitchens and are good size with large seating areas and walk-in closets. The hotel has a pool and offers food and has a bar area, in the lobby. They offer a nice breakfast with coffee and an omelet station and juices.

Was this review helpful? Yes
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Hi Sean! Thanks for leaving your feedback about the hotel. It's always great when a recent guest leaves comments about his/her stay, as it helps us know what we are doing well, and what areas of the hotel needs some more attention. I'm sorry that there was something about your stay which kept us from getting a 5 out of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015 via mobile

We booked through Expedia had a poor experience with them but Carl the Service Manager of The Hyatt House Energy went above and beyond to make sure our stay was nothing short of amazing! He is knowledgeable and is so so amazing at it with a personality that charms even the most grumpy of clients! I recommend this hotel for... More 

Was this review helpful? Yes 1
HYATT_House_Mgt, Director of Sales at HYATT house Houston/Energy Corridor, responded to this review

Thanks for the great feedback Yoyowraps! I'm sorry you had a not-so-fun experience with our friends at Expedia, but I'm glad to hear that Carl was able to help make your trip an enjoyable one after all was said & done. The HYATT House team works incredibly hard to make sure every guest has a pleasant stay with us, so... More 

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