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Crossland Economy Studios - Houston - Northwest

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5959 Guhn Road, Houston, TX 77040 (Formerly Crossland Houston Northwest)
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Best prices for: 1 room 1 guest
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Crossland Economy Studios - Houston - Northwest
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Crossland Economy Studios - Houston - Northwest
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33 Reviews from our TripAdvisor Community

Traveler rating
    12
    5
    7
    0
    9
See reviews for
6
Couples
0
10
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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    (33)
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    (12)
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    (4)
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McAllen, Texas
1 review
1 of 5 stars Reviewed January 14, 2015

We went for a weekend, we just wanted to find a place to sleep, we reserved 3 rooms and only one of them was decent. The one that my mom and dad got was terrible: the beds were unmade, towels used all soaked in wet, cigarettes everywhere, cans, and the restroom!!! OH MY GOD!!! I don't even want to get... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that the rooms that you received did not meet our company's cleanliness standards. As this hotel’s manager, I can assure you that I am sharing your review with our housekeeping staff and we will be implementing a new inspection process to ensure that your... More 

North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

This is a horrible nasty filthy place! Men going in and out of rooms with women. The smell of drugs, cigarettes, alcohol, and filthiness in the air. I made reservations through my company to stay there for 13 weeks for an assignment at a local hospital. We arrived me, my mom, and my dog. We were met with great hostility... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to hear the condition the room you were checked into was in. I am sincerely sorry for your experience. I can assure you that I have trained my staff recording rooms that are occupied properly. I have also reviewed our cleanliness... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 25, 2014 via mobile

I really had no problems with checking in or acquiring anything I needed, and considering the price, I think it was a good value. The room was clean, even though it did have old carpet. Everything worked as it was supposed to. I slept well. Some people may consider the bed a little hard, but it worked for me. It... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Thank you so much for posting a review of our hotel. I am so delighted and encouraged to know that our location appears to have been a great fit for your needs. Thank you again for posting your review. I apologize for the condition of the carpet but can assure you that I have already taken measures to ensure this... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 22, 2014

I currently live here. Me and my daughter planned to be here for a few months. The office staff is friendly and professional. Our room is clean and we are near my daughter's job. The Wi-fi works well. I do have some complaints--there are three young men who hang around the stairs outside my door, playing their music loud. I... More 

Was this review helpful? Yes 1
Houston texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 28, 2014

I arrived here about half a year ago,we made a reservation and arrived around midnight.We were greeted by the night attendant,she was amazing and made sure we were happy and satisfied with our room.The maintenance is excellent.The housekeeping ladies do an excellent job cleaning the rooms.The girls in the front desk are very polite,and Greg is an amazing manager.

Was this review helpful? Yes 6
Denton, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 4, 2014

I booked my one-night stay from Priceline for $60. I checked-in @ 10:00pm & checked-out @ 11:00am. It was very clean, it wasn't located in a "ghetto" area. It was really small but, really worth the $60. I just wish the check-out was @ 12:00pm like the majority of other hotels.

Was this review helpful? Yes 3
Killeen, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 9, 2013

I booked and received my reservation confirmation through Expedia at approximately 1pm, Friday, November 1st. I arrived the hotel around 5pm. The hotel clerk had no record of my reservation. I showed them my Expedia email confirmation, but they still couldn't find it. I had to wait until Expedia faxed a confirmation directly to the hotel. After the fax arrived,... More 

Was this review helpful? Yes 1
Richmond, California
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 25, 2013 via mobile

We arrived at the hotel and the clerk greeted us with a warm smile. The property Manager, Gregory was also very helpful in giving us driving instructions. We received a complimentary beverage from the company for informing them the vending machine was out of stock. Great rates, excellent customer service. The area has a lot of stores like Walmart, restaurants,... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Morvant - Thank you for taking the time to write a review of your stay. I'm thrilled that you found our hotel satisfying and enjoyable. I also like the fact that you found the surrounding businesses convenient and beneficial to your needs. Thank you again for sharing your experience with us. We would love to see you again, should your... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

The rooms are great for the price. With this location and quality, you cannot beat their prices. They provide everything you will need for an extended stay. The staff is very helpful and kind, especially Roshanda who works the front desk. Highly recommended.

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Yuri - The staff and I read your review, and would like to thank you for writing such positive comments about your experience at our hotel. I'm so pleased to hear that we were able to meet and exceed your expectations. I am excited to share your thoughts with the entire staff, especially Roshanda. Thank you again for your kind... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 1, 2013

rooms are clean and serviced weekly when staying long term. Roshanda at the front desk was very helpful and always smiling. She helped with an accidental overcharge on my card and took care of it very quickly.

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Houston - Northwest, responded to this review

Dan - Thank you for taking the time to write a review of your stay. I am so glad that you liked your clean room and found our staff to be helpful as well as friendly, especially Roshanda. It is also great to know that you found our hotel's location to be convenient, close to restaurants and shopping in the... More 

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