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All 451 Houston hotels

Extended Stay America - Houston - Greenway Plaza

2.5 of 5 Hotel   |   2330 Southwest Freeway, Houston, TX 77098
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58%
Ranked #246 of 451 hotels in Houston
  • Reviews (61)
  • Photos (22)
  • Amenities
  • Q&A
  • Room tips (15)
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61 people have reviewed this hotel

Traveler rating
    20
    14
    9
    6
    12
See reviews for
7
5
13
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

I moved to this location from another in Houston do to BAD service and a Nasty Environment! It's amazing how one could move 3 1/2 Miles away and receive such Hospitality and cleanliness! My stay so far has been Great! Even though It's off Freeway I've found it to be quiet and Peaceful. Thanks Tameika for a Speedy Check in... More

Was this review helpful? Yes
houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

People walking around all night long.. A security guard that is too old to hold his own. The only thing that looks friendly was checkin and they fooled me with the nice clean office and friendly smile even handed over some popcorn. This area is bad I mean the crowd it is around here at solutely horrible there is a... More

Was this review helpful? Yes 2
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 25, 2014

When I travel for business it's usually for a few days to a few weeks and when I travel I need space to move about, a place to make good home cooked meals (mainly my steel cut oats in the morning) and a great neighborhood to be in. If you are ever in Houston and need a decent place to... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 19, 2014 via mobile

Very clean, friendly staff that really go over the top to please you.. The thing I liked best was the kitchen. It was. A great way to save a few pennies and cook your own meals. The kitchen had everything you would need. A very safe place to be. Enjoy your stay..

Was this review helpful? Yes
Seattle, Washington
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 19, 2014

This was the hotel that my company booked for my team for a conference. After one night I was ready to bail on the conference and go home. Let's see, what went wrong? - Room smelled like stale smoke - room was dingy and poorly lit - air conditioner sounded like an industrial factory - bed was hard as a... More

Was this review helpful? Yes 1
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2014

The urine odor was not obvious until going to bed for the evening. One of the most horrible experiences away from home. The cigarette odor in the bathroom was probably the first sign of a neglected room.

Was this review helpful? Yes 2
Houston, Texas
1 review
5 of 5 stars Reviewed February 24, 2014

this extended stay is amazing!!! the staff is great and I felt welcome. Also the location is very safe and everything is near by. I highly recommend this hotel. Thanks Raza, Anele, and Helda it was nice to meet you.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Greenway Plaza, responded to this review

I appreciate you taking the time to share your experience with us. I’m thrilled to hear that you enjoyed our accommodations including our friendly staff. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the near future. More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 22, 2014

Visiting Houston on business, I anticipated a decent room and a good night's sleep. I chose Extended Stay as a recommendation from a coworker and because the location was ideal for my business trip. I am not overly picky but had I known about the stains, the slight stale smoky smell (in my non-smoking room) and it being incredibly loud... More

Was this review helpful? Yes 2
Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 25, 2013

This is a hotel that caters to extended stays. Housekeeping operates differently than from other conventional hotels. Why this is a surprise for its guest I do not know. My room was very clean , comfortable and affordable. The small kitchen and free WIFI was an added benefit for my stay. The staff was very helpful and very willing to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Greenway Plaza, responded to this review

Thank you so much for taking time to write a review about your stay at our hotel. I appreciate your comments and am glad that you liked your clean, comfortable room and our staff's service. As we are renovating the property, we look forward to offering even better amenities to our guests in the future, including a completely non-smoking property.... More

Berwick La
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2013

I have been treated exceptionally well on many stays there! New management making positive changes in overall atmosphere of the facilities and staff! Quite noticeable! The location works exceptionally well for me with my business dealings there! Close to Downtown and Galleria area. I drive in on Sunday and leave on Friday one week a month. Exceptional service while on... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Greenway Plaza, responded to this review

Thank you so much for filling out a survey for us. I am pleased to read that our hotel and location were ideal and convenient for your stay in Houston. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Houston - Greenway Plaza takes pride in creating... More

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Additional Information about Extended Stay America - Houston - Greenway Plaza

Address: 2330 Southwest Freeway, Houston, TX 77098
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Greenway Plaza 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston
Extended Stay Houston
Houston Extended Stay

22 photos of this hotel

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#246 Spa Hotel in Houston
Hotel Class
Number of rooms
122

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