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All 456 Houston hotels

Extended Stay America - Houston - Katy Frwy - Beltway 8

2.5 of 5 Hotel   |   11175 Katy Freeway, Houston, TX 77079
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Extended Stay America - Houston - Katy Frwy - Beltway 8
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Ranked #145 of 456 Hotels in Houston
A recent review
4 of 5 stars Reviewed June 23, 2014
Shelby D
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33 reviews from our community

Traveler rating
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    4
    2
    1
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5
Couples
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4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed here when in Houston for medical appointments. Although, a little bit of a drive to the downtown medical centers, the room was great for what we needed. We had a queen bed, kitchen with full fridge and two burner stove top. The bathroom was a nice size with a humidity fan. The air conditioner was a little loud,... More 

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Houston, Texas
1 review
4 of 5 stars Reviewed May 22, 2014

The hotel is comfortable for a buisiness traveller rather than swish or five star. There are very few frills however it is excellent value for money. The cleaning staff do a good job and the staff on reception are especially helpful - especially Taha.

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Victoria, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2013

AC leaked, carpets are gross, bed has a low spot, internet is dialup speed, service was friendly but slow. Door card will fail if kept next to a credit card in your wallet. 200 characters required for a review, but no character count?

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Katy Frwy - Beltway 8, responded to this review

Thank you for providing us with details about your stay. I am so disappointed that with all the issues you had. Please accept my apology. I discussed your comments with the team, and we are working on the a/c and carpet. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you... More 

Eccleshall
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 8, 2013

Comfortable hotel with prices decreasing as your length of stay increases. Small kitchen means you could cook in your room should you wish. Close to the freeway with most rooms being a little noisy Lite grab a bag breakfast is all that is offered. Coffee on tap and some vended snacks in the stairwells Prices from £50 per night.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Katy Frwy - Beltway 8, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that we were able to provide you with a comfortable stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or... More 

Hilo, Hawaii
1 review
5 of 5 stars Reviewed October 23, 2013

The hotel was very nice and clean. and the staff, (esp. Sophie) was very friendly. I will stay there again on my next trip to Houston, and will recomend this hotel to anyone who needs a place to stay ion the area.

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2013 via mobile

This place has no amenities, not even a business center or fitness room. Things that every extended stay property should at least have. Rooms are average but cleanliness is definitely an issue here. Had to switch out of 2 rooms before settling on 3rd which wasn't great either. Just the thing that you want to do after a long flight.... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Houston - Katy Frwy - Beltway 8, responded to this review

Chris - I appreciate you taking the time to write a review of your experience with us. The Issues you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, we are reviewing cleaning procedures and ensuring that each room is inspected prior to check-in. I have changed your room replaced your fridge To make... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013 via mobile

We stayed 2 months at this hotel. It was very CLEAN, the room was always cool. The furniture was very nice and well kept. The staff was friendly and professional. The Wifi was not bad in comparison to other extended stays wifi service. It's usually worse than dial up! This was a very nice 2 months stay!

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1 review
5 of 5 stars Reviewed July 10, 2013 via mobile

The grabbing go breakfast could be better and earlier. but overall the staff is concerned for my safety& and how comfortable I am while I'm staying here. allowing me to use the amenities at the other extended stay is nearby is a plus!! maintenance has always been on call to help me whenever I needed them... thank you. Jason Edward... More 

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Houston, Texas
1 review
4 of 5 stars Reviewed July 6, 2013

I stayed at this hotel while relocating to the Houston area. The pros: I am a non-smoker moving from Austin and had tried other hotels in the area boasting non-smoking rooms/floors only to leave after a day. I had no such problems here. The bed was comfortable and I wish my pillows at home were this nice (I even Googled... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2013 via mobile

I am currently staying in this hotel. Have been here a week and have a week left and though it is close to work and good value for the price I just can't get past the smell. The hallwas reek of seafood and other gross smells. I guess because they only clean once a week but it would be great... More 

Was this review helpful? Yes 3
Saints01Houston, Manager at Extended Stay America - Houston - Katy Frwy - Beltway 8, responded to this review

Dear alyssaperry I recently received a copy of your review for my Extended Stay Katy, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to provide... More 

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Additional Information about Extended Stay America - Houston - Katy Frwy - Beltway 8

Address: 11175 Katy Freeway, Houston, TX 77079
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Katy Frwy - Beltway 8 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Extended Stayamerica Houston-Katy Freeway Hotel Houston
Extended Stay Houston
Houston Extended Stay

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