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TownePlace Suites Houston Central/Northwest Freeway

2.0 of 5 12820 Northwest Freeway, Houston, TX 77040
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TownePlace Suites Houston Central/Northwest Freeway
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TownePlace Suites Houston Central/Northwest Freeway
TownePlace Suites Houston Central/Northwest Freeway
TownePlace Suites Houston Central/Northwest Freeway
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34 reviews from our community

Traveler rating
    15
    13
    3
    2
    1
See reviews for
7
5
1
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent staff, service & amenities. Security is very diligent which made me feel extremely comfortable. Walking distance to movies, food & shopping. Extremely quiet considering its location. Will definitely stay here again.

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New Delhi, India
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The pictures do not speak a thousand word. They deceive. This is true of this Hotel. A suite shown in picture seems good but when you walk in, you are taken aback. When I complained, I was informed that all room sizes in the Hotel are same. No effort was made to change our room. This isn't true.The breakfast area... More 

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TMIHospitality, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear Ashish_Makhija, Thank you for taking the time to review your stay at the TownePlace Suites Houston Central Northwest Freeway. Please accept our apologies that our hotel did not meet your expectations. Guest satisfaction is very important to us and your feedback helps us to improve for future guests. I have shared your comments with my staff to ensure future... More 

Miami Beach, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2015

Found on tripadvisor, the TownePlace Suites Houston gave us ample space, and quiet. We are grateful to previous reviewers who highly rated the property. Even though we were there during a busy Thanksgiving weekend, the hotel was fully staffed, the rooms were fully cleaned, and everyone was "Texas nice." Our suite was indeed a suite, with a full kitchen, equipped... More 

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washington dc
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed December 28, 2014

We chose this hotel after a return from a cruise. The only thing is it is too far from the cruise port. I liked it because of the suite. It has a kitchenette and couch. The front desk was very helpful in answering all of our questions. The hotel is very quiet. They serve a free breakfast. Plenty of fresh... More 

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Jaclyn M, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear touringtheworldyoung, I am writing to thank you for taking the time to fill out and return the Guest Satisfaction Survey. If there are any specific areas you believe we can improve upon please call me at (713)690-4035 ext. 401. We as managers appreciate this type of feedback. Many guests can leave unsatisfied and we would never know, but thanks... More 

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 27, 2014

Overall, nothing fancy but a great experience and location. Lobby - Basic but adequate. Coffee and hot water for guests, small dinning area (breakfast), and small shop with basic food/drink items and toiletries for sale. Amenities - Gym is small but functional, treadmill and elliptical, free weights and bench, does the job if there is room. Guest laundry and small... More 

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Jaclyn M, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear timlikestravel, I am writing to thank you for taking the time to fill out and return the Guest Satisfaction Survey. If there are any specific areas you believe we can improve upon please call me at (713)690-4035 ext. 401. We as managers appreciate this type of feedback. Many guests can leave unsatisfied and we would never know, but thanks... More 

San Antonio, Texas
1 review
4 of 5 stars Reviewed December 25, 2014

The stay was great. As always Marriot is good with clean rooms, clean sheets and free breakfast. The room in particular was were cozy.But, for a hotel with kitchen, it could have had some more utensils.

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Jaclyn M, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear Sathya R , I am writing to thank you for taking the time to fill out and return the Guest Satisfaction Survey. If there are any specific areas you believe we can improve upon please call me at (713)690-4035 ext. 401. We as managers appreciate this type of feedback. Many guests can leave unsatisfied and we would never know,... More 

Denver, Colorado
Contributor
18 reviews 18 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I've been in town for work and living out of this hotel for the majority of the summer. The staff has been great! Very polite and helpful with whatever I've asked of them, as well as maintaining a very clean hotel. The location isn't the greatest (there isn't a whole lot going on in this corner of Houston), but they... More 

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Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed August 13, 2014

This is the first review I have ever done. I travel constantly all over the US and worldwide and I have used TripAdvisor for planning trips, but never felt so compelled to write a review. I stay at this hotel often and I have always felt that the customer service here is the most spectacular I have ever encountered. I... More 

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1 review
5 of 5 stars Reviewed July 14, 2014

Great staff, very clean. Offers free use of gas bbq grill, jacuzzi, dishwasher in room. Extremely clean. No issues! Snack bar. Free use of nice computer. Free wifi. Nice outside area for grilling. Gazebo. Safe & secure. Great hot/cold breakfast complimentary

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Tampa, Florida
Top Contributor
70 reviews 70 reviews
25 hotel reviews
234 helpful votes 234 helpful votes
5 of 5 stars Reviewed April 21, 2014

Stayed here for one night with my wife en route to a tiny Texas town for some Saturday morning BBQ. Great location NW of the city -- probably hard to recommend for a long stay, but if you're looking to crash for the night somewhere, this is perfect. Several restaurants and watering holes nearby. Not a fancy hotel, but it... More 

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Additional Information about TownePlace Suites Houston Central/Northwest Freeway

Address: 12820 Northwest Freeway, Houston, TX 77040
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Houston Central/Northwest Freeway 2*
Number of rooms: 85
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Hotel Style:
#107 Business Hotel in Houston

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