We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites Houston Central/Northwest Freeway

Hotel website
Hotel deals
Hotel packages
12820 Northwest Freeway, Houston, TX 77040
Special Offer
Stay 2+ Nights & Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
TownePlace Suites Houston Central/Northwest Freeway
Professional photos View all
Browse nearby
TownePlace Suites Houston Central/Northwest Freeway
TownePlace Suites Houston Central/Northwest Freeway
TownePlace Suites Houston Central/Northwest Freeway
Add Photo Write a Review

42 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    17
    17
    5
    2
    1
See reviews for
7
6
1
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Indonesian first
  • Norwegian first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (12)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (12)
All months
Level Contributor
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall, I have great things to say about this hotel. I love the room layout and being walking distance/a very short drive from many restaurants and stores. The staff was so friendly! My biggest issue was the difficulty controlling the room temp. The living room was freezing but the bedroom was hot and the ceiling fan could only be set... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear Amw117, Thank you for taking the time to review your stay at the TownePlace Suites Houston Central Northwest Freeway. I'm pleased you enjoyed our convenient location, friendly staff and room layout. I do apologize that you had difficulty controlling the temperature in your room and that the cleanliness of your shower curtain was less than satisfactory. I have shared... More 

Fraserburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015

The Wifi is slow and 'breakfast' is poor. Apart from that I am happy. The is a hot tub outside, it's next to restraints and has a good nights sleep. Air Conditioning very loud but not that bad. Has a built in shop also.

Was this review helpful? Yes
Stuart, Florida
Level Contributor
235 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed June 10, 2015

My wife and I spent three nights here on a recent business trip to the area. This property is very clean and well maintained. The staff are all very friendly and engaging. Our room actually resembled a small version of a Residence Inn suite. It has a full sized refrigerator, two burner range top, dish washer and full sized microwave... More 

Was this review helpful? Yes
london
Level Contributor
69 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 1, 2015

Was booked there as the closest hotel to business meetings. It is an average business hotel , fairly well kept although the room carpet deserved a professional cleaning. Welcoming staff at reception does its job to make you feel good during your stay. Contrary to other comments, I do not believe that breakfast is great at all: processed food, powder... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear Ulysse5London, Thank you for your review of the TownePlace Suites Houston Central Northwest. I'm pleased to hear my staff helped make you feel welcome. I do apologize that our complimentary breakfast did not meet your expectations. We appreciate your feedback as we work on improving our services. I hope that if you find yourself back in Houston, we will... More 

Chicago, Illinois
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 22, 2015

Just finished a week long stay here and was quite pleased. The staff here was great and the room was nice. I really liked the fact that it has a LOT of restaurants within walking distance of the hotel. The breakfast offerings were pretty standard ( nothing special ) and the "pool" was really a hot tub, but the fitness... More 

Was this review helpful? Yes
Morehead City, North Carolina
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed April 27, 2015

After having a bad experience at another hotel, we moved here for the rest of our Houston stay. The hotel is clean, very quiet, great location, staff always happy to help, and what a great breakfast every day! The rooms are decorated in cool, contemporary styles. The blackout shades and soundproof windows allow even light sleepers like myself to get... More 

Was this review helpful? Yes
Level Contributor
9 reviews
4 of 5 stars Reviewed March 18, 2015

This is my 4th stay at this hotel, and I will ALWAYS stay here when in town on business. It's clean, the staff is friendly and helpful, and you can't beat the value. The only thing that I wish this hotel had that it doesn't is an in-house restaurant. The breakfast selection is great, though. There are more upscale hotels... More 

Was this review helpful? Yes
Norman, Oklahoma, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 12, 2015

The customer service at this hotel is top notch. The employees go out of their way to make sure your visit is the best. The hotel is very clean, has a great hot breakfast and is located close to many restaurants and other attractions on the NW side of Houston. The only drawback is US 290 is nearby and under... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed February 15, 2015

Excellent staff, service & amenities. Security is very diligent which made me feel extremely comfortable. Walking distance to movies, food & shopping. Extremely quiet considering its location. Will definitely stay here again.

Was this review helpful? Yes
New Delhi, India
Level Contributor
80 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed January 27, 2015

The pictures do not speak a thousand word. They deceive. This is true of this Hotel. A suite shown in picture seems good but when you walk in, you are taken aback. When I complained, I was informed that all room sizes in the Hotel are same. No effort was made to change our room. This isn't true.The breakfast area... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Houston Central/Northwest Freeway, responded to this review

Dear Ashish_Makhija, Thank you for taking the time to review your stay at the TownePlace Suites Houston Central Northwest Freeway. Please accept our apologies that our hotel did not meet your expectations. Guest satisfaction is very important to us and your feedback helps us to improve for future guests. I have shared your comments with my staff to ensure future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (12)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Houston hotels
0.8 mi away
Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
0.2 mi away
Crowne Plaza Houston - Brookhollow
0.2 mi away
Hampton Inn - Brookhollow
Hampton Inn - Brookhollow
#144 of 470 in Houston
4.5 of 5 stars 162 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Hilton Garden Inn Houston NW America Plaza
1.0 mi away
Comfort Inn Hwy. 290/NW
Comfort Inn Hwy. 290/NW
#75 of 470 in Houston
4.0 of 5 stars 55 reviews
7.1 mi away
Embassy Suites by Hilton Houston - Energy Corridor
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay