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TownePlace Suites Houston I-10 West/Energy Corridor

#180 of 481 Hotels in Houston
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15155 Katy Freeway, Houston, TX 77094
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TownePlace Suites Houston I-10 West\/Energy Corridor
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58 Reviews from our TripAdvisor Community

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Dallas,Texas
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the hotel for two nights, while in Houston My room was laid out in a small apartment type with a stove, refrigerator , dishwasher and plates and silverware. All in all very clean and bed was comfortable and relaxed atmosphere , good shower . Pricing very competitive to other properties in the area. Very small kitchen and breakfast... More 

Helpful?
Thank lily10002000
Oceanside, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 28, 2015 via mobile

Im shocked at the amount of great reviews, as I have been to quite a few Marriots over the last few years and have grew accustomed to a certain standard. The rooms aren't terrible by any means, but it is not what I expected. The suite is small and the condition of the room is st at ting to look... More 

Helpful?
Thank earl m
TMIHospitality, Manager at TownePlace Suites Houston I-10 West/Energy Corridor, responded to this review

Dear Earl M, Thank you for taking time to review the TownePlace Suites Houston I-10 West Energy Corridor. I am so sorry to hear that you were less than impressed by our hotel. Since it is always our goal to impress our guests, we apologize that we came up short. I have addressed your comments with my management team for... More 

Houston, TX
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 11, 2015

We stay at this property about once a month when we travel to Houston. We use Marriott points: at 7,500 per night, it costs less than any other type of property, but has great features. Every room is a suite with a full kitchen including a stove. Free breakfast is included. The staff is cheerful and helpful and the property... More 

Helpful?
Thank HoustonTraveler26
Philadelphia, Pennsylvania
Level Contributor
215 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed September 30, 2015 via mobile

My room, especially bathroom was in poor condition. The floor tile was loose and the grout cracking. The paint above shower was peeling a bit and the shower seemed worn. Also the tile in the elevator was loose and cracked. In need of some maintenance.

Helpful?
Thank theebdk
TMIHospitality, Manager at TownePlace Suites Houston I-10 West/Energy Corridor, responded to this review

Dear Theebdk, Thank you for reviewing the TownePlace Suites Houston I-10 West Energy Corridor. Please accept my apologies for the condition of your room. I assure you this isn't typical of our hotel and I will address this with my maintenance staff right away. I hope we will have another chance to make up for this on your next trip... More 

Crandall, Texas
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 25, 2015

My teenage son and I were in town for a one-night stay. He was busy at a 2-day camp, so I needed somewhere to sit and get some work done. We used our Marriott Rewards points to stay at what turned out to be a wonderful experience. The 1 bedroom suite was like a small apartment - very big for... More 

Helpful?
Thank BBoyDTF
Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed July 21, 2015

We had 2 rooms for 2 nights and we found the hotel to be outstanding; very clean quite and comfortable. The staff was courteous and patient. The room and bed exceeded my expectations. The rooms were huge with plenty of outlets and a full kitchen. The breakfast was a little mundane however, it was hot and delicious.

Helpful?
Thank John T
Dallas, Texas
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Another review that couldn't wait until I got home. While in town (Houston) on business we (when I say we I mean husband & I) stayed at TownePlace Suites which is a Marriott branch. Since it was our first time staying at TownePlace Suites we weren't sure what to expect but Marriott didn't disappoint. The front desk associate "Will" was... More 

Helpful?
Thank Tanja D
Panama City, Panama
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 7, 2015 via mobile

My parents stay for more than a week and several times they didn't clean the room!!! The said that is not their duty to clean it every day ....!!! ????? I couldn't even believe that answer to our complain!! Worst!!! Is not suitable for seniors...my parents didn't like the service at breakfast and this unpleasant detail about the cleaning!!!

Helpful?
Thank VirginiaM959
TMIHospitality, Manager at TownePlace Suites Houston I-10 West/Energy Corridor, responded to this review

Dear VirginiaM959, Thank you for taking the time to review the TownePlace Suites Houston I-10 West Energy Corridor. Please accept my apologies that your parents' stay was less than satisfactory. I also apologize if there was any miscommunication about our housekeeping services. I would really like to get more details about their experience so I can ensure this is properly... More 

Denton, Texas
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 22, 2015

I've stayed at this hotel twice in the past month and will stay here again. This hotel has really comfortable and spacious rooms. The location works great too. They have a nicely appointed breakfast area.

Helpful?
Thank Kevin R
South Bend, Indiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 10, 2015 via mobile

I stayed at TownePlace Suites I10/Energy corridor for a month, beginning March 12, 2015. I had major surgery at a Houston hospital and chose to rehab here. A few days before surgery, I visited this hotel and spoke with the General Manager, Leo. He was very friendly and accommodating. I had reserved a studio suite for the month, but when... More 

Helpful?
Thank olderandwiser
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