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All 455 Houston hotels

Candlewood Suites Houston by the Galleria

2.0 of 5 Hotel   |   4900 Loop Central Drive, Houston, TX 77081
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Ranked #188 of 455 Hotels in Houston
A recent review
5 of 5 stars reviewed 2 days ago
AvivYalo Beersheba, Israel
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63 reviews from our community

Traveler rating
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    17
    8
    7
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15
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Beersheba, Israel
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff gave good and polite service. The room was nice, clean and comfortable. The kitchen is very good equiped. It's possible to rent DVDs for free. There's a gym and loundry room for free. The location is just few minutes from the Galeria shopping mall. We enjoyed our stay very much

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is tucked away near the Galleria. Friendly staff, my room and the hallway to it smelled like cigarettes. Work out room was above average. They have free rental movies for the dvd in the room.

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Broken Arrow, Oklahoma, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 5, 2014

The front desk agent was super nice when we checked in & every time that I came to the desk, she remembered my name & room number. The rooms have obviously been updated, which was nice & the amenities of the Candlewood cupboard were handy! The hotel is in an easy location to get to things around Houston, and a... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed September 1, 2014

My husband and I arrived at the Candlewood Suites about 11:00 pm. There was a line about 4 people long to check in and it took us almost 20 minutes to get a room. When we did get a room, we opened the door and the room was a mess. The smell was disgusting, there were dirty dishes all over... More

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Los Angeles
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 5, 2014

Well a first for me. I walked into a room and almost immediately walked out. Not sure why the cleaning staff didn't notice the smell when they were cleaning, but "Can't you smell that smell"? Went right back to the front desk and asked if another room was available. The guy running the desk promptly gave me another room. The... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear bps_traveler, Thank you for your recent stay with us and reviewing our property. I am appreciative of your comment about the clean and comfortable room and that you enjoyed its amenities. However, please accept my sincerest apology for any inconvenience the housekeeping services may have caused you, but I am glad to know that our staff was able to... More

Brooklyn, NY
Contributor
20 reviews 20 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 4, 2014

As first-time visitors to the Houston area, we did not know what to expect. The Candlewood made us feel right at home. We generally prefer a suite rather than a single room, and this one exceeded our expectations. It was Texas-HUGE! Bedroom, bath, living room, kitchenette were all gorgeous, well-appointed and spotlessly clean. Free on-site parking is provided, no small... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

We were very pleased w our stay. It had been recently redone (except for some repair work in the lobby) and was very nice. The bed was comfortable. The bedding was crisp and fresh. The kitchen had all new appliances, dishes, pots, etc. The refrigerator even had an maker. We loved being close to the Galleria even if it was... More

Was this review helpful? Yes 2
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed for an extended time in a 1br suite. The room was nice and much better appointed than the Extended Stay competition. The location is excellent, the rooms facing the parkling lot can be bright and hear more noise from the freeway. Ask for the non-parking lot view for a quieter room. Staff was friendly and very accomdating. The honor... More

Was this review helpful? Yes 1
Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you for your excellent review! We are very happy that we met your expectations and love that you would recommending us! We hope to see you here again soon. More

Lagos, Nigeria
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stayed at this Hotel from 2 to 12 May 2014 and I found my stay very comfortable and got value for my money. The staff have the key to success in the hospitality business - willingness to help guests. The facilities were clean and modern. the environment was quiet and just a mile to the Galleria. The staff were... More

Was this review helpful? Yes 1
Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you very much for your review! We are pleased that you enjoyed your stay and look forward to welcoming you back next time you're in the area! More

Cincinnati, Ohio, United States
Top Contributor
70 reviews 70 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 2, 2014

I've stayed at this location now 4 times, typically for 2-3 days at a time. I find the location to be fantastic and the accommodations pretty good. The service and experience have been hit and miss. This most recent time I was stuck in a smoking room (full), asked to be changed the next day and the front desk guy... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Ali M, Thank you for taking the time to leave us a review. We are very disappointed to hear about your experience on your recent stay. We just want to assure you that our Hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on this... More

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Additional Information about Candlewood Suites Houston by the Galleria

Address: 4900 Loop Central Drive, Houston, TX 77081
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston by the Galleria 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood Suites
Candlewood Houston

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