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All 447 Houston hotels

Candlewood Suites Houston by the Galleria

2.0 of 5 Hotel   |   4900 Loop Central Drive, Houston, TX 77081
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Ranked #204 of 447 hotels in Houston
A recent review
5 of 5 stars reviewed 3 weeks ago
Lafrenij Baton Rouge
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52 people have reviewed this hotel

Traveler rating
    7
    17
    14
    8
    6
See reviews for
4
11
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Baton Rouge
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was coming from Louisiana to Houston to visit a friend staying in an hospital and at the last minute our friend was release and needed us to stay with her at her place. We booked this hotel and our rate was not refundable. As a long shot, I decided to stop by to check if they could do anything... More

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Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you very much for your review! We are very happy to hear about the great service Rob provided you on your reservation. We look forward to your future stays with us! More

Saint Paul, Minnesota
Top Contributor
161 reviews 161 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 9, 2014

The night we stayed here was during a week in which there were not a lot of vacancies in the Houston area; choices were definitely limited. But since we have generally had good experience with IHG locations and this was near the TX Medical Center, we made reservations. The location was okay, near the freeway (i.e. easy to find). Check-in... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear challengefish, We welcome feedback especially from our valued guest, like you. I appreciate the kind remarks on our convenient hotel location. I apologize for the inconvenience you encountered due to the level of noise experienced and staff service received. Kindly be assured that this matter will be looked into and definitely be acted upon. Your comments will help us... More

Honolulu, Hawaii
Top Contributor
52 reviews 52 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 12, 2013

While this modern hotel has an arguably good location because it is close to the Galleria and the intersection of two major freeways in the center of Houston (US 59 Southwest Freeway and I-610 Loop), for a first time visitor to Houston, it will likely prove difficult to find, as it is otherwise in the middle of nowhere. A car... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear FitDude, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that our location suited your needs and apologize for the shortfalls you have encountered. It is always hugely motivating when one takes the time... More

New Zealand
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 25, 2013

I cant for the life of me understand why this great hotel doesn't get more reviews.. I arrived on 15 September for a 5 night stay. It was my first Candlewood experience so I didn't know what was in store for me.. I was welcomed by I think the most attentive and personable front desk staffer I have ever met.... More

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Houston
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2013

I arrived to this place and it is pretty nice. Obviously if you are looking for a full service hotel or stay this would not be a spot for you, but if you want to stay for one night or a week it is a good place for the price. We were greeted and welcomed very nicely, they recognized me... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 10, 2013

Great overall stay, only concern was AC. AC was at, 69 and I was sweating at night, I had to bring it down to about 61. Everything else was good, has dishwasher, fridge, iron, sink, almost of not a full kitchen. Also has a recliner. GOod value for price

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Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Hello Elchidomite, Thank you so much for your review! We appreciate your kind words as well as your constructive feedback. Please be sure to stay with us again the next time you are in the Houston area. More

Springfield, Louisiana
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 7, 2013

I stayed here on business for a few meetings. The front staff greeted me and was very polite and helpful when I checked in. The rooms were clean and well stocked. I would stay here again if ever in the area!

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Broken Arrow
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 31, 2013

First I would like to say the staff at the Candlewood Suites is excellent! Attentive, responsive, helpful, no issues.Great staff. The hotel is very convenient. Great location. Also, everyone who stayed there is very friendly--lots of people who are there for long stays. The hotel has been remodeled and is well furnished and attractive. The few things I wish I... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Renee H, We appreciate you taking the time to share your feedback regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us... More

Cincinnati, Ohio, United States
Top Contributor
58 reviews 58 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 8, 2013

This is my first stay in a Candlewood property. Quite frankly I wasn't sure what to expect, especially after the highly unusual process for checking in at 11:15pm on a Monday night. The room is nicer than expected and is truly built as a suite for extended stay guests. The rooms are a nice size, although not huge. All include... More

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Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you Ali M for taking the time to offer such wonderful feedback regarding our hotel and your stay with us. Please note that we are a pet friendly hotel and we hope that the next you visit us and one of the pets is disturbing you, please let us know so that we can inform the pet owners. We... More

Hartford, Connecticut
Top Contributor
56 reviews 56 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 19, 2013

The suites are nice. New carpet, comfortable bed, a feeling of clean and new. The front desk has limited hours so good luck if you need to ask a question during the night or even at 6am. They have complimentary coffee all day--theoretically--but the machine was broken when I was here. The fitness room is--predictably--tiny. They have an honor system... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Lisa F, We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy the hotel suites and comfortable beds were to your satisfaction. However, I am sorry for the inconvenience you may have had due to the amenities and location. We would like to assure you that... More

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Additional Information about Candlewood Suites Houston by the Galleria

Also Known As:
Candlewood Suites Houston By The Galleria Hotel
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood
Houston Candlewood Suites
Candlewood Suites Houston
Candlewood Houston
Address: 4900 Loop Central Drive, Houston, TX 77081
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#204 Romantic Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston by the Galleria 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection.The Candlewood Suites Houston by the Galleria Hotel, is you best choice for alternative corporate housing, temporary housing and extended stays. We have easy access to Houston's Downtown business district, Galleria business district and the Greenway Plaza. Our suites, big and built for comfort, are the ultimate accommodations for business travelers. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed Internet access. Relax in the overstuffed recliner while you enjoy the CD player or watch a DVD from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Houston by the Galleria Hotel is located less than half a mile south of the Galleria - One mile from Greenway Plaza and three miles from Reliant Park. ... more   less 
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