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All 451 Houston hotels

Candlewood Suites Houston by the Galleria

2.0 of 5 Hotel   |   4900 Loop Central Drive, Houston, TX 77081
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54%
Ranked #167 of 451 hotels in Houston
A recent review
3 of 5 stars reviewed 2 weeks ago
bps_traveler Los Angeles
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59 people have reviewed this hotel

Traveler rating
    10
    19
    16
    8
    6
See reviews for
7
12
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Los Angeles
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well a first for me. I walked into a room and almost immediately walked out. Not sure why the cleaning staff didn't notice the smell when they were cleaning, but "Can't you smell that smell"? Went right back to the front desk and asked if another room was available. The guy running the desk promptly gave me another room. The... More

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Brooklyn, NY
Contributor
20 reviews 20 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 4, 2014

As first-time visitors to the Houston area, we did not know what to expect. The Candlewood made us feel right at home. We generally prefer a suite rather than a single room, and this one exceeded our expectations. It was Texas-HUGE! Bedroom, bath, living room, kitchenette were all gorgeous, well-appointed and spotlessly clean. Free on-site parking is provided, no small... More

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed May 31, 2014

We were very pleased w our stay. It had been recently redone (except for some repair work in the lobby) and was very nice. The bed was comfortable. The bedding was crisp and fresh. The kitchen had all new appliances, dishes, pots, etc. The refrigerator even had an maker. We loved being close to the Galleria even if it was... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Stayed for an extended time in a 1br suite. The room was nice and much better appointed than the Extended Stay competition. The location is excellent, the rooms facing the parkling lot can be bright and hear more noise from the freeway. Ask for the non-parking lot view for a quieter room. Staff was friendly and very accomdating. The honor... More

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Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you for your excellent review! We are very happy that we met your expectations and love that you would recommending us! We hope to see you here again soon. More

Lagos, Nigeria
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stayed at this Hotel from 2 to 12 May 2014 and I found my stay very comfortable and got value for my money. The staff have the key to success in the hospitality business - willingness to help guests. The facilities were clean and modern. the environment was quiet and just a mile to the Galleria. The staff were... More

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Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you very much for your review! We are pleased that you enjoyed your stay and look forward to welcoming you back next time you're in the area! More

Cincinnati, Ohio, United States
Top Contributor
62 reviews 62 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 2, 2014

I've stayed at this location now 4 times, typically for 2-3 days at a time. I find the location to be fantastic and the accommodations pretty good. The service and experience have been hit and miss. This most recent time I was stuck in a smoking room (full), asked to be changed the next day and the front desk guy... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Ali M, Thank you for taking the time to leave us a review. We are very disappointed to hear about your experience on your recent stay. We just want to assure you that our Hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on this... More

Baton Rouge
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014

I was coming from Louisiana to Houston to visit a friend staying in an hospital and at the last minute our friend was release and needed us to stay with her at her place. We booked this hotel and our rate was not refundable. As a long shot, I decided to stop by to check if they could do anything... More

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Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you very much for your review! We are very happy to hear about the great service Rob provided you on your reservation. We look forward to your future stays with us! More

Saint Paul, Minnesota
Top Contributor
162 reviews 162 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 9, 2014

The night we stayed here was during a week in which there were not a lot of vacancies in the Houston area; choices were definitely limited. But since we have generally had good experience with IHG locations and this was near the TX Medical Center, we made reservations. The location was okay, near the freeway (i.e. easy to find). Check-in... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear challengefish, We welcome feedback especially from our valued guest, like you. I appreciate the kind remarks on our convenient hotel location. I apologize for the inconvenience you encountered due to the level of noise experienced and staff service received. Kindly be assured that this matter will be looked into and definitely be acted upon. Your comments will help us... More

Honolulu, Hawaii
Top Contributor
53 reviews 53 reviews
50 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 12, 2013

While this modern hotel has an arguably good location because it is close to the Galleria and the intersection of two major freeways in the center of Houston (US 59 Southwest Freeway and I-610 Loop), for a first time visitor to Houston, it will likely prove difficult to find, as it is otherwise in the middle of nowhere. A car... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear FitDude, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that our location suited your needs and apologize for the shortfalls you have encountered. It is always hugely motivating when one takes the time... More

New Zealand
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 25, 2013

I cant for the life of me understand why this great hotel doesn't get more reviews.. I arrived on 15 September for a 5 night stay. It was my first Candlewood experience so I didn't know what was in store for me.. I was welcomed by I think the most attentive and personable front desk staffer I have ever met.... More

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Additional Information about Candlewood Suites Houston by the Galleria

Address: 4900 Loop Central Drive, Houston, TX 77081
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston by the Galleria 2*
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Also Known As:
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood Suites
Candlewood Houston

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#167 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.The Candlewood Suites Houston by the Galleria Hotel, is you best choice for alternative corporate housing, temporary housing and extended stays. We have easy access to Houston's Downtown business district, Galleria business district and the Greenway Plaza. Our suites, big and built for comfort, are the ultimate accommodations for business travelers. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed Internet access. Relax in the overstuffed recliner while you enjoy the CD player or watch a DVD from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Houston by the Galleria Hotel is located less than half a mile south of the Galleria - One mile from Greenway Plaza and three miles from Reliant Park. ... more   less 
Number of rooms
122

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