First I would like to say the staff at the Candlewood Suites is excellent! Attentive, responsive, helpful, no issues.Great staff. The hotel is very convenient. Great location. Also, everyone who stayed there is very friendly--lots of people who are there for long stays. The hotel has been remodeled and is well furnished and attractive. The few things I wish I... More

This is my first stay in a Candlewood property. Quite frankly I wasn't sure what to expect, especially after the highly unusual process for checking in at 11:15pm on a Monday night. The room is nicer than expected and is truly built as a suite for extended stay guests. The rooms are a nice size, although not huge. All include... More

The suites are nice. New carpet, comfortable bed, a feeling of clean and new. The front desk has limited hours so good luck if you need to ask a question during the night or even at 6am. They have complimentary coffee all day--theoretically--but the machine was broken when I was here. The fitness room is--predictably--tiny. They have an honor system... More

Came here last minute needing a room and saw that this place had decent reviews, and was located near the Galleria. Sweet. When I got into the room I was pretty shocked at how nice the place was considering the price of the room. The room is a very nice size, has lcd which is on a wall stand that... More

I stayed in the Candlewood Galleria during february on business having stayed in this hotel for the last 4 years. Reasonably priced rooms which for the 1 bedroom suite I stayed in was fully refurbished to include new furniture, bathroom and flat panel tvs. Very clean and comfortable indeed. Add in the honesty based Candlewood cupboard (drinks, snacks & microwave... More

If you arrive at Candlewood Suites after 11:00pm, you are expected to walk into a very small lobby, look on the wall that has lock boxes on it. Look up your last name and it corresponds with the lock box that has your room key in it. Kinda strange but doable. Then you find out that maid service only happens... More

For anyone that has had to stay in the Galleria area, you will know you are hard pressed to find any hotel for under $185/night and that is what makes the Candlewood Suites such a great value. I had never stayed in a CS before and was pleasantly surprised. My room was very clean and modern. The bedroom/bath were spacious,... More

I stay here every 3 weeks or so & EVERY time I come I get excellent customer service. They recently did a major renovation & rooms are awesome! This is truly the best value in the area. I highly recommend this hotel to anyone staying for a long OR short time in Houston. I will continue to stay here every... More

Pros: - cheap -close to galleria area - beds are comfortable Cons: - Front Desk clerks are for the most part friendly but you have to catch on them on right day - Wireless is awful - towels are rough - some of the hotel neads work ( hallways, etc)