I don't understand how the previous reviews are so bad. I almost canceled my reservation because of them and then decided to give the hotel a try. I was very pleasantly surprised when I arrived. The room was clean, the AC was cold and the bathroom was spotless. The bathroom vanity was worn in areas but it did not interfere... more

This place will never make you forget the Ritz-Carlton, but the staff is conscientious and friendly. Care and maintenance have been improved. Given the location, it's a really good value, more

I have stayed at this hotel for about 50 nights in the period December 2008 to March 2009. Postitives: 1. Low price for the area 2. Large rooms 3. Kitchenette in all rooms 4. Free parking Negatives: 1. No one at front desk from 11pm to 7am 2. No restaurant, bar, or swimming pool 3. Sometimes when I have been... more

I had stayed at this hotel during a previous business trip and had a decent stay so I booked it again. However this stay was nothing like the first. First it took awhile to check in because there were printer problems. Then when I got in the room I was overwhelmed by this minty fragrance. It was way too strong... more

I am in hotels at least 10 days a month. The only reason I liked staying at this hotel is because of the C/D player, DVD player and kitchen area. But I always have a problem with this hotel. It is never a smooth reservation or accomodation. Many, many times I have booked a 2 room suite online but upon... more

By all measure, this place is awful! Water pressure is nonexistant; when I asked about it, the deask said "we think it's a city problem". The Weds social should be time-limited; people urinating in the parking lots! Management does not exist on weekends; parking lot becomes a meeting place for undesireables. Loud and dangerous. Several car break-ins while I was... more

This is the WORST facility I have satyed at. There is NO water in the showers in the morning- and yet in the night- you can not turn water off. The Air Conditioner did not work, curtains were falling off the rods, drawers falling off. The bathroom was OLD and dirty. Facility needs UPDATING and cleaning. When I reported people... more

1) Parking problems seem to have improved overall, but during Houston's second Halloween, Rodeo, people park on top of each other. 2) NO HOT WATER, then NO WATER PRESSURE 3) NOISY ON WEEKENDS - No manager on duty. 4) Needs a lot of work to justify the price; better to stay further out, pay less, and get better environment more

The Candlewood Suites chain has good beds and decent value, but terrible service at this hotel made the stay terrible. I had a toilet in the first room that didn't work and a shower that didn't work right in the 2nd room and had stuff thrown out from the first room. The personnel were unfriendly and unhelpful since managers only... more