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Candlewood Suites Houston Westchase

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4033 West Sam Houston Parkway South, Houston, TX 77042
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Candlewood Suites Houston Westchase
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for two months because was very close to the workplace. Good suite and the service. The personnel is very gentle and helped me if I had questions. The place was clean. A little bit far from restaurants and food market shops: the nearest is at 2,5 km. You need to have a car.

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Albuquerque, New Mexico
Level Contributor
22 reviews
5 hotel reviews
5 of 5 stars Reviewed May 21, 2015

We like Candlewood Suites because of their large rooms and full kitchen. This one did not fail us. Staff was okay, not special. Bed was very comfortable. Wall thermastat didn't work, but the one on the unit did.

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Denver, CO
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 20, 2015

At first appearance, the front desk staff was friendly. The small work-out room is clean. The bed was comfortable. Location is near (not walking distance) the Kroger store and restaurants. Now for the bad stuff. There was hair all over the bathroom floor when I first got there - ugh not mopped. There was old food and grime splatter all... More 

Was this review helpful? Yes 1
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Dear Guest, Thank you for taking the time to review our property. We are sorry to hear about your experience on the cleanliness of the room. We have addressed your concerns with the team to ensure that this does not happen to other guests. The safety and security of our guests is our top priority. Any claims such as this... More 

Hartford
Level Contributor
255 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed April 16, 2015

I stay at Candlewood Suites all over the USA. This property ranks among the best because of it's cleanliness, friendly staff, well stocked Candlewood Cupboard and up to date fitness center. If you plan on staying here, you need to know their policies. Housekeeping is done once a week, however you can request it more often. The rooms are like... More 

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Houston, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 7, 2015

The hotel is great as like a home. Easy to escape to tollways and about few miles to Interstate 10 Highway. Only few miles to Chinatown on Bellaire and business stores on Westhemier Rd too. One thing the business office is small and there is no chair to sit in the lobby hall.

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Houston, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 31, 2015

I usually write about Restaurants and Hotels, when I am on vacation. This time however, I had to evacuate my condo due to a fire. My great insurance adjuster from Triple A arranged for me to stay at the Candlewood Suites. I am forever grateful, because not only is the location ideal to major freeways, it also offers all the... More 

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Cary, North Carolina
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 16, 2015

This hotel is tired. The lighting in the hotel is dreary. The lobby is dreary. The rooms are dreary. The hallways and my room smelled musty. The neighborhood is a little dreary. I stayed here for a business meeting because the Holiday Inn across the highway was booked. I ate breakfast at the Holiday Inn and it seemed to be... More 

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Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Dear Valued Guest! I'm really sorry to hear that our hotel did not meet your expectations. Within the last two years, we have actually renovated almost every part of our hotel from the carpet to bedding. It is our goal to do everything we can provide each guest with the best experience, and what you experienced is not the norm.... More 

Travelers are raving about these Houston hotels

Elgin, Illinois
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 17, 2015

This hotel is nice. The standard room is huge, with full kitchen, full-size fridge, large desk, and a comfortable bed. I was expecting pool and courtyard like my last Candlewood I stayed - I was wrong, this hotel doesn't have those. But that's my fault for not fully reading it before I book. The room is very clean. All things... More 

Was this review helpful? Yes 1
Megan T, Director of Sales at Candlewood Suites Houston Westchase, responded to this review

Dear Valued Guest! I'm really sorry to hear that our hotel did not meet your expectations. Within the last two years, we have actually renovated almost every part of our hotel from the carpet to bedding. It is our goal to do everything we can provide each guest with the best experience, and what you experienced is not the norm.... More 

Atlanta, Georgia
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 21, 2014

Stopped here for the night with my wife while on business in the Houston area. The room was very clean and my wife really liked the Kitchenette in our room. We arrived late and was able to buy a few food items in the hotel store and cook them in our room. Far better then eating out when traveling. They... More 

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1 review
4 of 5 stars Reviewed December 5, 2014

Definitely best customer service from Ms. Sharee at the front desk. Rooms were very clean, you can rent movies, games, crock pots, plus free washing. Will be back for sure!! Thanks For Making My SWAC Stay A Great Success!!

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