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All 451 Houston hotels

Courtyard by Marriott Houston Westchase

3.0 of 5 Hotel   |   9975 Westheimer Rd, Houston, TX 77042 (Westchase)
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Ranked #132 of 451 Hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
JVG2012 Guildford, United Kingdom
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74 reviews from our community

Traveler rating
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    31
    17
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Guildford, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was in Houston for the week and this hotel located on Westheimer at the junction of Gessner Road was ideal. In front of it (1min walk), there was a supermarket Roger which was ideal for a refill of any drink you wish to add in your fridge and restaurant were also from a walking distance available. Not to say... More

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Dallas, Texas
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed July 7, 2014

This has become my hotel of choice in Houston. Conveniently located, friendly attentative staff, clean rooms and property. I have no complaints whatsoever. This says a lot especially if you look at my other reviews, especially the Courtyard at Galleria in Houston which is a scant 4 miles away. The difference is night and day. The Westchase Courtyard is superb.

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Laura A, General Manager at Courtyard by Marriott Houston Westchase, responded to this review

Dear jimtexas, Thank you so much for sharing your experience at The Courtyard Houston Westchase with the Tripadvisor community. I am so delighted to hear we are your hotel of choice in Houston. I am pleased you enjoy staying with us and can't wait to share your comments with my team. We look forward to welcoming you back again soon.... More

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

I was in Dallas, TX area. My daughter and I were getting away for a couple of days to do some Houston shopping. Found this hotel at the Hotel Tonight app which we utilize often for same day deals and $25 dollars off with the invite code on 1st hotel stay : ASCOTT207 or CSCOTT19. It had free WIFI, computer... More

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Laura A, General Manager at Courtyard by Marriott Houston Westchase, responded to this review

Dear AV S, Thank you for sharing your experience with TripAdvisor. It is always so nice to get feedback from our customers and I was happy to read about your stay. I am glad you enjoyed the Courtyard Houston Westchase and we hope to welcome you back again very soon. Thank you again for sharing such great tips for our... More

Missouri City, TX
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 29, 2014

I would say this facility is up to typical Marriott standards. The staff was quite friendly, and the room was in good condition with a great bed and shower. It was very quiet when I was there, and I didn't hear a single noise from other rooms and very little from the hall. This could have been due to low... More

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Laura A, General Manager at Courtyard by Marriott Houston Westchase, responded to this review

Dear jrmcc999, Thank you for sharing your experience at The Courtyard Houston Westchase on Tripadvisor. I am so pleased to see you enjoyed your stay. I agree with you on the smoking issue, no matter how many signs or how much we notify people (and charge them $250) sometimes we can't prevent it. I am glad my team was apologetic... More

Pitsburgh
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 24, 2014

Rooms were typical Courtyard - mostly clean, large, very comfortable beds. Convenient to West & North West part of Houston. Hallways were not air conditioned, causing it to be warm and a little musty smelling. Found a hair roller and empty water bottle under the bed, causing us to think that rooms were not thoroughly cleaned (though rest of room... More

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Eric R, Manager at Courtyard by Marriott Houston Westchase, responded to this review

Good day, Thank you so much for taking the time and leaving a review for our hotel; we value all comments to help us improve our services to our valued guest. I do apologize about the inconvenience with your room; I sincerely apologize and please rest assured we have communicated with team your concerns and hope to host you again... More

Kitchener, Canada
Top Contributor
103 reviews 103 reviews
74 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed March 24, 2014

Typical Courtyard will meet your expectations. Location on Westheimer is very good - convenient to a lot of things in the area. Rooms are good size, clean, usual amenities. lots of parking available. Breakfast cafe/nightly bar service available. Staff was quite friendly and helpful.

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Laura A, General Manager at Courtyard by Marriott Houston Westchase, responded to this review

Dear DDKW, Thank you for writing a review about your recent stay at my hotel. I am pleased to hear the location was great for you. Thank you for sharing that the hotel was clean and the staff was friendly. We strive to provide the best service to our guests and I am excited to share your comments with my... More

Top Contributor
73 reviews 73 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 21, 2014

Large courtyard hotel. All was modern, neat and tidy. The location is a bit dry, and Houston crime is evident with the gated parking (and I've experienced a vehicle break in recent years in a Houston restaurant parking lot). Otherwise within 10 min are many restaurant options and the tollway is close for you bidness commute. I'd stay here again.

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Eric R, Manager at Courtyard by Marriott Houston Westchase, responded to this review

Good day my name is Eric I am the assistant general manager for the Courtyard By Marriott Houston Westchase. Thank you so much for your review of our hotel; we embrace any feedback to improve our hotel in every aspect. As with any major city we do take precautions such as having a enclosed parking gate, but we are glad... More

USA
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 17, 2014

I can not say enough good things about this hotel as well as the front desk staff. I had to stay here three days and two nights due to a condo which was rented out before I made it to Houston to sign the lease. I was a wreck and I can not tell you how kind and helpful the... More

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Laura A, General Manager at Courtyard by Marriott Houston Westchase, responded to this review

Dear VanessaKUSA, Thank you so much for taking the time to write a review of your recent stay at my hotel. I can't wait to share your comments with our team. It is so nice to hear that you enjoyed your stay and we were able to make it feel like home for you when you were going through a... More

Anchorage, Alaska
Top Contributor
68 reviews 68 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 15, 2014

This hotel should cost around $100-$120 / night… anything more, look elsewhere. The staff were very friendly. The rooms were standard. The air-conditioning / heating units are loud… even the newer models. I found it difficult to sleep at the hotel. The fitness centre is very small. The pool is also very small. I did not use the pool itself... More

Was this review helpful? Yes 1
Laura A, General Manager at Courtyard by Marriott Houston Westchase, responded to this review

Dear Trish B, Thank you for posting about your stay at my hotel. We appreciate the feedback. I am delighted to share with our staff that you found them to be friendly. I apologize for the inconveniences you experienced during your stay. I am glad the location was great for you and you enjoyed the staff. We look forward to... More

Miami, Florida
2 reviews
5 of 5 stars Reviewed December 27, 2013

I've had to stay in hotels quite a bit recently because of work and this has to be the cleanest, nicest and friendliest hotel for the $60-$100(wih taxes) price range. From the moment you walk in, it shows the staff is on it. Very clean and well lit lobby. Highly recommend.

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Additional Information about Courtyard by Marriott Houston Westchase

Address: 9975 Westheimer Rd, Houston, TX 77042
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Houston Westchase 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Westchase Hotel Houston
Courtyard Houston Westchase
Houston Marriott
Houston Courtyard

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