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Courtyard Houston Westchase

#96 of 461 Hotels in Houston
Certificate of Excellence
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9975 Westheimer Rd, Houston, TX 77042 (Formerly Courtyard by Marriott Houston Westchase)
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Courtyard Houston Westchase
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Courtyard Houston Westchase
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Courtyard Houston Westchase
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88 reviews from our community

Traveler rating
    28
    36
    18
    3
    3
See reviews for
8
11
9
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wonder Lake, Illinois
Top Contributor
74 reviews 74 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Dennis and the rest of the crew made this hotel worth the stay. Everything else about it is a traditional Courtyard property. I will say, if you want, need a quiet room make sure you choose a room on the inside or courtyard side. Dennis and his crew inspired me to go out and buy them some pastries to say... More 

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David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was thrilled to hear about your stay and how Dennis and the team took such great care of you while you were here. We look forward to having you as our guest next time your travels bring you back to the Houston area. Kind regards, David Murphy... More 

Swindon
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A no frills hotel that is made a real pleasure by the friendly and welcoming staff - particularly the ladies who serve breakfast at the deli. They always recognise me and are genuinely happy to see me. They always spend time to talk and they make all the difference and they should be recognised for the difference they make. The... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was excited to hear about your stay and how our staff did such a great job exceeding your expectations while you were with us. We hope to see you again soon. Safe travels, David Murphy General Manager More 

Atlanta
Top Contributor
167 reviews 167 reviews
152 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed February 17, 2015

Room was clean except sticky tabletops. Bed was comfortable. Quiet--could put fan on continuously though a/c does cycle. Has sleep mode for refrigerator. Internet relatively slow. Minor design problem with small sink/countertop/handtowel rack. Towel rack is full of clean towels and no place to put them away to be able to hang wet towels. Staff friendly. Did have difficulty checking... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was glad to hear that you enjoyed your stay with us. I'm sorry to hear about the sticky tabletops. I will share your comments with my housekeeping manager and team so that we can learn from this mistake. We hope to see you again next time your... More 

TX
Top Contributor
59 reviews 59 reviews
56 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 27, 2015

Nice hotel. I have stayed at the residence inn next door a few times and this was the first time here. Rooms are spacious and comfortable, bathrooms are very spacious. The first floor even number rooms have sliding doors that open up to the pool / courtyard area. Business center computers are very fast. Starbucks available in the bistro. Very... More 

Was this review helpful? Yes 1
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for the kind words! We have a great team and I'm glad we got the chance to get to know you. I will make sure to pass them along to all of our associates. We hope to see you again soon. Best regards, David Murphy General Manager More 

Oslo, Norway
Top Contributor
75 reviews 75 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 2, 2015 via mobile

I have stayed at this place several times (over some years) while in Houston for business. Service ok, rooms ok, breakfast ok, facilities ok - all average. Price is average For this district of Houston too. Location is great at Westheimer. Ok place to stay, however you could find nicer places in the same area with better value for money.

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David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for taking the time to review our hotel. I appreciate your honest feedback. We are always striving to improve on all levels and will continue to work at it so that we can exceed your expectations on any future reservation. Kind regards, David Murphy General Manager More 

Toronto, Canada
Top Contributor
154 reviews 154 reviews
58 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 11, 2014

A good destination when on a budget. Hotel staff were very friendly and helpful. Hotel is a bit tired but it is in a great location and pricing is reasonable. It is easy to miss coming in off Westhemier as it is set back a bit from the road. This is not all bad however as it makes for a... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for your review. I always look forward to reading comments especially where direction and specific feedback is concerned. I was happy to hear you found our location quiet. I've shared your comments with my management staff and will work hard towards improving. We hope to see you again to show you how we've improved. Kind regards, David Murphy... More 

Hutto
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed November 9, 2014 via mobile

Tucked back off Westheimer, my two nights were quiet and uneventful. Would definitely return. The campus even had fenced in secured parking to where we didn't have to worry about coming in late at night. It was nice having a microwave sink and counter area for food preparation in the mornings.

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Sammamish, Washington
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 4, 2014

This is a subpar Marriott Courtyard located in the Westchase area of Houston. The hotel is situated back from the road, behind a Kroger grocery store. The parking lot is enclosed by a large metal gate, not the most welcoming of sites, but I suppose it does provide security for vehicles. The lobby is remodeled and modern and the front... More 

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Eric R, Manager at Courtyard Houston Westchase, responded to this review

Dear Dan Miller, Thank you for taking the time to post a review of our hotel; I am glad you were taken great care of by our hotel team in which we as a team celebrated your comments of helpful and friendly service during your stay. Thank you for mentioning our gates we know that as a first time you... More 

Youngsville, Louisiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 22, 2014

I stayed at this hotel for 5 days on a business trip to the Houston area. I arrived on a Sunday and departed on a Friday. Upon arrival, I was greeted by Jason at the front desk. Jason was very welcoming and went above and beyond to ensure I felt 'at home' throughout my stay. I encountered many staff during... More 

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Rochester Hills, Michigan
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Spent a night here while on a business trip to Houston's Westchase area. There are plenty of hotel options in this area and this is a great choice. Very nice for a reasonable rate. I arrived late from the airport (11:30) and the staff was ready with my room. They were extremely accommodating and even comped me a couple of... More 

Was this review helpful? Yes
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