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Courtyard Houston Westchase

#92 of 470 Hotels in Houston
Certificate of Excellence
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9975 Westheimer Rd, Houston, TX 77042 (Formerly Courtyard by Marriott Houston Westchase)
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Courtyard Houston Westchase
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was having work done on my air conditioning and had to stay somewhere cool. This hotel was in my area so I booked it. I was skeptical because it was tucked behind a Krogers but I was pleasantly surprised! It was colorful, comfortable and clean. There were very nice sitting areas, a bar, work stations and the staff was... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was happy to hear that your stay went so well while you were getting some house work done. I'll make sure to share the kind words with our staff. Kind regards, David Murphy General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My experience arriving at this hotel was excellent from the night audit being first person into contact. His presentation was magnificent! Then Thelma at the bistro stand was remarkable on making me feel at home while i chose my breakfast selection. Then Will topped it off to ask me how my experience was and asked me to join him for... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for the kind review. I'm glad to hear your stay went well. We hope to see you again next time your travels bring you back to the area. Kind regards, David Murphy General Manager More 

Houston, TX
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We couldn't have asked for a better experience. Prior to the wedding we looked at several hotels in the area and while there were others that were fine, Courtyard's staff and their willingness to work with the needs of our group is what prompted us to choose them. We were not disappointed. From the moment (and even weeks before) they... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for your review. I'm glad to hear the wedding went so well. We hope to see you again soon. Kind regards, David Murphy General Manager More 

Coquitlam, Canada
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 1, 2015

Located in the west side of Houston in a residencial area it is convenient to restaurants and access to major freeways. We got a room on the ground floor facing the courtyard which made it very quiet. The king bed was comfortable and there was room for a sofa and desk with a pull out table. It had a fridge... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for the glowing review. I was thrilled to hear that your stay went so well. I will make sure to share your comments with my team. Best regards, David Murphy General Manager More 

New Orleans, Louisiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 28, 2015

Checked in 4/24-4/26 Nice hotel very friendly staff my only compliant was returning to a dirty room 5:00 P.M. It was an inconvenience to wait for a housekeeper but overall I enjoyed my stay in Houston

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for taking the time to review our hotel. I was sorry to hear that we were so late to clean your room on one day. I will be talking with my team to make sure that this is an isolated issue and that going forward we focus on our occupied rooms first. Thank you again for your feedback... More 

Denver, Colorado
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2015

Dennis and Nate were super awesome during our check in and while we worked in the lobby. I got room 245, pretty quiet, I could hear the birds outside at 7 am. LOTS of restaurants and grocery stores (to stock up on water, etc) nearby. Clean rooms. Includes mouthwash with the soap/shampoo. Great for business trips. Lots of parking.

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was thrilled to read your review and made sure to pass on your kind words to Dennis and Nate. We hope to see you next time your travels bring you back to the Houston area. Safe travels! David Murphy General Manager More 

Wonder Lake, Illinois
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 2, 2015

Dennis and the rest of the crew made this hotel worth the stay. Everything else about it is a traditional Courtyard property. I will say, if you want, need a quiet room make sure you choose a room on the inside or courtyard side. Dennis and his crew inspired me to go out and buy them some pastries to say... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was thrilled to hear about your stay and how Dennis and the team took such great care of you while you were here. We look forward to having you as our guest next time your travels bring you back to the Houston area. Kind regards, David Murphy... More 

Swindon
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 1, 2015

A no frills hotel that is made a real pleasure by the friendly and welcoming staff - particularly the ladies who serve breakfast at the deli. They always recognise me and are genuinely happy to see me. They always spend time to talk and they make all the difference and they should be recognised for the difference they make. The... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was excited to hear about your stay and how our staff did such a great job exceeding your expectations while you were with us. We hope to see you again soon. Safe travels, David Murphy General Manager More 

Atlanta
Level Contributor
179 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 stars Reviewed February 17, 2015

Room was clean except sticky tabletops. Bed was comfortable. Quiet--could put fan on continuously though a/c does cycle. Has sleep mode for refrigerator. Internet relatively slow. Minor design problem with small sink/countertop/handtowel rack. Towel rack is full of clean towels and no place to put them away to be able to hang wet towels. Staff friendly. Did have difficulty checking... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was glad to hear that you enjoyed your stay with us. I'm sorry to hear about the sticky tabletops. I will share your comments with my housekeeping manager and team so that we can learn from this mistake. We hope to see you again next time your... More 

TX
Level Contributor
61 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 27, 2015

Nice hotel. I have stayed at the residence inn next door a few times and this was the first time here. Rooms are spacious and comfortable, bathrooms are very spacious. The first floor even number rooms have sliding doors that open up to the pool / courtyard area. Business center computers are very fast. Starbucks available in the bistro. Very... More 

Was this review helpful? Yes 1
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for the kind words! We have a great team and I'm glad we got the chance to get to know you. I will make sure to pass them along to all of our associates. We hope to see you again soon. Best regards, David Murphy General Manager More 

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