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Courtyard Houston Westchase

#98 of 473 Hotels in Houston
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9975 Westheimer Rd, Houston, TX 77042 (Formerly Courtyard by Marriott Houston Westchase)
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1 room 1 guest
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Courtyard Houston Westchase
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97 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockwall, Texas
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

While the hotel is a above average, the location is not what it once was. It is hard to separate the two, nice hotel, area not so much. The hotel has been proactive by putting in a gated entry, but this also speaks to the surrounding area. If you are eating in the area make sure you do not leave... More 

Was this review helpful? Yes
norma m, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for staying with us. I am pleased to hear that the staff exceeded your expectations and you enjoyed your room. The staff and I are looking forward to serving you again. More 

Cypress, Texas
Level Contributor
141 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located right behind the Kroger on Westheimer in the Westchase Area of Houston. Great location; quiet. We had a suite - wonderful room with plenty of space to stretch out and relax. The staff is excellent. Handle any question or whatever you need. Beds are comfortable. Good towels.

Was this review helpful? Yes
norma m, General Manager at Courtyard Houston Westchase, responded to this review

I am pleased to hear that you enjoyed your stay with us and enjoyed our comfortable beds and spacious rooms. The staff will be pleased to know that you had a satisfactory stay. Thank you for staying with us and we look forward to your next stay. More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was really surprised with this hotel. The staff was professional & the room was wonderful! We loved it & it was way better than we expected . The cafe & food were excellent. Pool was ok . The area was safe .

Was this review helpful? Yes
norma m, Manager at Courtyard Houston Westchase, responded to this review

Thank you for taking the time to review our hotel. I am glad that you were pleasantly surprised and you had a satisfactory stay. I will pass your on to the staff all of your wonderful comments. Thank you for staying with us and it will be our pleasure to serve you again. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2015 via mobile

I was having work done on my air conditioning and had to stay somewhere cool. This hotel was in my area so I booked it. I was skeptical because it was tucked behind a Krogers but I was pleasantly surprised! It was colorful, comfortable and clean. There were very nice sitting areas, a bar, work stations and the staff was... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was happy to hear that your stay went so well while you were getting some house work done. I'll make sure to share the kind words with our staff. Kind regards, David Murphy General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed July 8, 2015

My experience arriving at this hotel was excellent from the night audit being first person into contact. His presentation was magnificent! Then Thelma at the bistro stand was remarkable on making me feel at home while i chose my breakfast selection. Then Will topped it off to ask me how my experience was and asked me to join him for... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for the kind review. I'm glad to hear your stay went well. We hope to see you again next time your travels bring you back to the area. Kind regards, David Murphy General Manager More 

Houston, TX
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 1, 2015

We couldn't have asked for a better experience. Prior to the wedding we looked at several hotels in the area and while there were others that were fine, Courtyard's staff and their willingness to work with the needs of our group is what prompted us to choose them. We were not disappointed. From the moment (and even weeks before) they... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for your review. I'm glad to hear the wedding went so well. We hope to see you again soon. Kind regards, David Murphy General Manager More 

Coquitlam, Canada
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 1, 2015

Located in the west side of Houston in a residencial area it is convenient to restaurants and access to major freeways. We got a room on the ground floor facing the courtyard which made it very quiet. The king bed was comfortable and there was room for a sofa and desk with a pull out table. It had a fridge... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you so much for the glowing review. I was thrilled to hear that your stay went so well. I will make sure to share your comments with my team. Best regards, David Murphy General Manager More 

New Orleans, Louisiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 28, 2015

Checked in 4/24-4/26 Nice hotel very friendly staff my only compliant was returning to a dirty room 5:00 P.M. It was an inconvenience to wait for a housekeeper but overall I enjoyed my stay in Houston

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you for taking the time to review our hotel. I was sorry to hear that we were so late to clean your room on one day. I will be talking with my team to make sure that this is an isolated issue and that going forward we focus on our occupied rooms first. Thank you again for your feedback... More 

Denver, Colorado
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2015

Dennis and Nate were super awesome during our check in and while we worked in the lobby. I got room 245, pretty quiet, I could hear the birds outside at 7 am. LOTS of restaurants and grocery stores (to stock up on water, etc) nearby. Clean rooms. Includes mouthwash with the soap/shampoo. Great for business trips. Lots of parking.

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was thrilled to read your review and made sure to pass on your kind words to Dennis and Nate. We hope to see you next time your travels bring you back to the Houston area. Safe travels! David Murphy General Manager More 

Wonder Lake, Illinois
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 2, 2015

Dennis and the rest of the crew made this hotel worth the stay. Everything else about it is a traditional Courtyard property. I will say, if you want, need a quiet room make sure you choose a room on the inside or courtyard side. Dennis and his crew inspired me to go out and buy them some pastries to say... More 

Was this review helpful? Yes
David M, General Manager at Courtyard Houston Westchase, responded to this review

Thank you very much for taking the time to review our hotel. I was thrilled to hear about your stay and how Dennis and the team took such great care of you while you were here. We look forward to having you as our guest next time your travels bring you back to the Houston area. Kind regards, David Murphy... More 

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