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All 451 Houston hotels

Hotel 31 Houston Near the Galleria

3.0 of 5 Hotel   |   3131 West Loop South, Houston, TX 77027 (Formerly Holiday Inn Houston Near The Galleria)
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Hotel 31 Houston Near the Galleria
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Ranked #348 of 451 hotels in Houston
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  • Reviews (37)
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37 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed May 6, 2012

My husband had a last-minute business conference in Houston, so we erroneously used Hotwire to book our hotel. We usually stay in upscale hotels, but since we had to book fast, we just decided to go with a good deal. I would never use Hotwire ever again, because they hook you by showing you the rate, but don't even show... More

13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 16, 2012

We stayed here for over a week regarding some business meetings. The employees are very friendly, and the breakfast is incredible. I love when they make you the fried egg while you can stand there and wait for it. Excellent taste and choice of food. Loved the pool-area. I really missed a fitness room, and cant remember they had any.... More

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2012

Booked through Hotwire.com on the company travel card, provided personal card at the front desk for incidentals. No restaurant, no parking charges, but was fraudulently charged the following week. Staff gave me erroneous explanations, would not send copy of bill, refund the charges, follow up on fax or return calls. Filed fraud claim. Avoid at all cost.

Woodbridge, NJ
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 31, 2012

This was the single worst hotel experience I have had in my life and it continues to follow me nearly a week after checking out. Three coworkers and I were booked at a local area hotel, but when we arrived there they told us that they had sustained flood damage and would be moving us to Hotel 31. So we... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 26, 2012

Me and my colleagues stayed here in May 2011 as we were there for OTC week. The hotel wreaks of a bad odour, rooms in need of modernisation, and the gym is a health hazard! Do not use it under any cost unless you wish to injure yourself. The Business centre close to the foyer entrance has equipment NONE OF... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 26, 2012

Not one of the best places to stay in. I suppose if you're just looking for a roof over your head and not fussed by below par living standards. Breakfast is a mixed bag of nonsense. Rooms are ancient looking and archaic. TVs look like they have been pulled from student halls. Nothing works in the gym, in fact all... More

Houston, TX.
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed January 6, 2012

We stayed here on New Years Eve for 2011 so we could go out in the Galleria area and not have to worry about driving. The room was clean, but had a funky smell to it, possibly a previous smoking room. It had no balconies. All of the decor was a little out of date. The price was about $115... More

4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 12, 2011 via mobile

Once they finally got the key to work, the room was reasonably clean. I don't recommend the "view" because these rooms face the interstate loop and the traffic noise is substantial. To top things off, I left my eyeglasses in the room and the staff was not helpful - literally refusing to look for them. Cheap rates as compared to... More

San Antonio, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 19, 2011

My car was broken into within 5 minutes of checking in. I parked right in front of the hotel went to check-in and walked out no more than 3 minutes later and caught the guy driving away. Called 911 and cops NEVER showed. Hotel does not have surveillance cameras. Hotel looked beautiful but area is very unsafe. Guy was in... More

1 review
2 of 5 stars Reviewed October 11, 2011 via mobile

Stayed here for 3 days on business. The staff is great but the hotel is terrible. If you turn on the heater it smells of a dead rat! The Internet wifi is so terrible that I couldn't send emails from my room. Also the room has one of the oldest TVs I've ever seen and the picture was fuzzy. The... More

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Additional Information about Hotel 31 Houston Near the Galleria

Address: 3131 West Loop South, Houston, TX 77027 (Formerly Holiday Inn Houston Near The Galleria)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel 31 Houston Near the Galleria 3*
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Also Known As:
Holiday Inn Houston

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Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
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#348 Spa Hotel in Houston
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