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Hotel 31 Houston Near the Galleria

3131 West Loop South, Houston, TX 77027 (Formerly Holiday Inn Houston Near The Galleria)
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Hotel 31 Houston Near the Galleria
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40 Reviews from our TripAdvisor Community

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Traveler rating
    4
    9
    7
    9
    11
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3
3
8
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Little Rock, Arkansas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

I had to stay here for a conference. The hotel is not in an appealing location off the highway. That said this is a great hotel. Friendly, clean and a really great hotel. The food was good and staff is one of the best I have experienced in a long time. Great place to stay.

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Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 24, 2015

I will state Westin has always been a favorite of mine however the Westin galleria really missed the mark on this one it's still a great hotel but just not up to the " Westin Quality " that I love apples to apples the Westin oaks is ohhhhhh yeahhh good the Westin galleria is good it just does not have... More 

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Chesterfield, Missouri
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 9, 2014 via mobile

We were here for 4 nights. My husband is a platinum elite Marriott rewards member. We often get an upgraded room with that status if we ask. We definitely did not get an upgrade here. Although I checked online and there were other rooms available. We had a lower level room overlooking the parking lot. The beds were not very... More 

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San Antonio, Texas
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed May 6, 2012

My husband had a last-minute business conference in Houston, so we erroneously used Hotwire to book our hotel. We usually stay in upscale hotels, but since we had to book fast, we just decided to go with a good deal. I would never use Hotwire ever again, because they hook you by showing you the rate, but don't even show... More 

Was this review helpful? Yes 4

Travelers are raving about these Houston hotels

Norway
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 16, 2012

We stayed here for over a week regarding some business meetings. The employees are very friendly, and the breakfast is incredible. I love when they make you the fried egg while you can stand there and wait for it. Excellent taste and choice of food. Loved the pool-area. I really missed a fitness room, and cant remember they had any.... More 

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Fort Worth, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 16, 2012

Booked through Hotwire.com on the company travel card, provided personal card at the front desk for incidentals. No restaurant, no parking charges, but was fraudulently charged the following week. Staff gave me erroneous explanations, would not send copy of bill, refund the charges, follow up on fax or return calls. Filed fraud claim. Avoid at all cost.

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Woodbridge, NJ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 31, 2012

This was the single worst hotel experience I have had in my life and it continues to follow me nearly a week after checking out. Three coworkers and I were booked at a local area hotel, but when we arrived there they told us that they had sustained flood damage and would be moving us to Hotel 31. So we... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 26, 2012

Me and my colleagues stayed here in May 2011 as we were there for OTC week. The hotel wreaks of a bad odour, rooms in need of modernisation, and the gym is a health hazard! Do not use it under any cost unless you wish to injure yourself. The Business centre close to the foyer entrance has equipment NONE OF... More 

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London, United Kingdom
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed January 26, 2012

Not one of the best places to stay in. I suppose if you're just looking for a roof over your head and not fussed by below par living standards. Breakfast is a mixed bag of nonsense. Rooms are ancient looking and archaic. TVs look like they have been pulled from student halls. Nothing works in the gym, in fact all... More 

Was this review helpful? Yes 1
Houston, TX.
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed January 6, 2012

We stayed here on New Years Eve for 2011 so we could go out in the Galleria area and not have to worry about driving. The room was clean, but had a funky smell to it, possibly a previous smoking room. It had no balconies. All of the decor was a little out of date. The price was about $115... More 

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