When I checked in the person at the front desk was polite and friendly! The room was VERY spacious with a king size bed it looked like there was new furniture in the room. I was amazed how large the rooms were which was a surprise compared to some hotels I have stayed at! more

My husband and I stayed here for four nights over the Memorial Day weekend while we helped our son move to Houston. I did quite a bit of research before booking because I hoped to find a hotel that we could use for other visits. We certainly will be coming back here. I booked a "Best 4 Breakfast" rate through... more

Mold rennovation project currently in progress. Breakfast; Hot Bar was $14.02 with tax before tip. The facility & food are well below average. Overpriced for the experience. Staff was friendly & helpful. more

My wife and I stayed at this hotel on Jan.23 and 24 to attend a highschool reunion nearby. I had read the previous reviews and I was a little uneasy after making the reservations. However, our stay could not have been better. A lovely room, comfortable bed, an on-site restaurant with quality food at resonable prices, etc. The staff was... more

This hotel rivals the lowest cesspools available. I lived here for three weeks in Oct. 08 on a business trip. Most mornings, I woke up to sandblasting around 7am while they were repainting the balconies. When I checked in, there was drying equipment in my room because the ceiling leaks. I actually woke up one morning after a good rain... more

There is no way the other reviews are for this same hotel. This whole place looks frozen in the early 80s, and smells like a mix between diesel and pine sol. My door handle is jammed, the shower is narrow (first time ive seen hotel without the curved curtain rod). Internet is spotty. And, can you believe this - the... more

As a Priority Club Member since it was the 6 continents club this is the first time I have had as bad an experience with a Holiday Inn. Our room on the front of the hotel was so badly noise insulated that my wife and I could not sleep at all. We called the management during the night to hear... more

We were called to Houston on short notice, and needed a hotel in the Galleria area on just a few hours notice. Virtually everything else was sold out or outrageously priced ($300+ / night). I saw the hotel had rooms available on Orbitz, so I called the Priority Club phone number to book a room. The AAA rate was good... more

In my opinion, I would NOT stay at this hotel. The customer service is the worst. I had them walk away from me at the front desk when I was not satisfied with the room they wanted to give me and I told them I didn't feel safe with that room. They were very rude. I booked my room on... more