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All 447 Houston hotels

Residence Inn Houston Westchase

3.0 of 5 Hotel   |   9965 Westheimer @ Elmside, Houston, TX 77042 (Westchase)
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Residence Inn Houston Westchase
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66%
Ranked #142 of 447 hotels in Houston
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27 people have reviewed this hotel

Traveler rating
    10
    6
    5
    4
    2
See reviews for
8
5
1
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed March 2, 2014

Very nice place, friendly staff, good shuttle service, comfortable rooms. Overall, quite exciting place except the internet which is not that good (the free one). But you can buy high speed subscription for 5$ a day.

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Jonathan C, General Manager at Residence Inn Houston Westchase, responded to this review

Hello Adilkhan K, Thank you for writing a review about your recent stay with us and sharing your very nice comments about the hotel and its team. As you mentioned we do have a basic level of High Speed Internet which is included with our room rates, as well as a upgraded level for an additional $4.95 per night. I... More

Fairfax, Virginia
Top Contributor
244 reviews 244 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 18, 2014

We really enjoyed our stay at Residence Inn Westchase - from the efficient check-in (real late) to the delightful staff to the excellent breakfast. Our room was a nicely sized suite with full kitchen and living room. The location was convenient to us and there are plenty of good restaurants nearby (even an adjacent grocery store). I was a little... More

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Jonathan C, General Manager at Residence Inn Houston Westchase, responded to this review

Dear ace4444, Thank you for posting your comments about your recent stay with us at the Residence Inn by Marriott Houston Westchase. We always appreciate feedback from our valued guests and look forward to sharing guest comments with our Team. We are looking forward to welcoming you back the next time you are visiting Houston. Kindest regards, Jon Craven General... More

Glastonbury,CT
Contributor
14 reviews 14 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 10, 2014

The Marriott website states: "The newly-renovated Residence Inn by Marriott Houston Westchase Hotel welcomes you to one of the most exclusive neighborhoods in the Bayou City." This hotel is not newly renovated as it may lead you to believe. My room was dated and worn. I am a Marriott Platinum Member staying 100 nights a year at Marriotts and I... More

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Jonathan C, General Manager at Residence Inn Houston Westchase, responded to this review

Dear RKON, Thank you for posting a review about your recent stay with us at the Residence Inn Houston Westchase. I would like to aplogize about the inconveniences you expereinced while staying with us. As the newly appointed General Manager for you hotel, your comments will help me to make the required improvements our guests expect while staying at the... More

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 11, 2013

I've stayed at this hotel many times. I like the fact that there is a supermarket right next to it. Hotel is clean and well maintained. Breakfast and afternoon snack/dinner are included and pretty decent. Overall, great value. Parking is behind electric gates; so it's probably safer for your vehicles. Compared to the Homewood Suites that I stayed during the... More

Was this review helpful? Yes 1
Poughkeepsie, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

The family and I traveled to Houston for a weekend getway and chose Residence Inn because of their pet policies reasonable fee compared to other hotels. We checked in late but Cody was welcoming and cheerful and conversated with my 6 yr old which made him feel like a grown up. The buffet breakfast was big and had a lot... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
5 of 5 stars Reviewed September 27, 2013

I was in Houston for a business purpose for a month or so and was accompanied with family. I was looking for a hotel to stay near office as well as nice place where my family can also spend time during the day. I found Residence Inn at Westchase Houston a perfect place to stay in Houston. Hot and fresh... More

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Duluth, Georgia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

This is my third stay here and second since the renovation. We booked 6 rooms for guests attending a family wedding; the staff was very friendly and courteous to us. They took particular care with my 85 year old mom. We love Ana and her mom. We enjoyed the variety of breakfast items offered and partook of some of the... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2013

The staff is friendly and very helpful. Comfortable accommodations. Breakfasts and evening socials a big plus! It's at a great location- grocery store is located right next door; excellent variety of restaurants, "China town" is practically around the corner along with an upscale Mall.

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 13, 2013

Since their renovation, I have stayed here twice. Both were very positive experiences. The fence around the parking area adds a greater sense of security and is easy to enter/exit. The changes in the dining area improve the appearance. When maintenance items need to be addressed (e.g., torn netting behind the basketball goal), management responds immediately. Staff is consistently courteous... More

Was this review helpful? Yes 1
RIWestchase, General Manager at Residence Inn Houston Westchase, responded to this review

Thank you very much for taking the time to share your experience. We thank you very much for staying with us and look forward to your next visit with us the next time you are in Houston! Jayson Mtichell General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2013

I stayed here last year before the renovation and had a horrible experience that made me reconsider whether I should change my hotel chain of choice. Management responded and did a full renovation and upon returning, I can positively say that this is now one of the better appointed hotels in the area. I am very happy with the staff... More

Was this review helpful? Yes 2
RIWestchase, General Manager at Residence Inn Houston Westchase, responded to this review

Thank you very much for taking the time to post this response and for staying with us again. It is always great to hear that the enhancements we have been making are well received by our guests. Thank you very much for staying with us and we look forward to your next visit with us. Jayson Mitchell, General Manager More

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Additional Information about Residence Inn Houston Westchase

Also Known As:
Residence Inn Houston
Houston Residence Inn
Address: 9965 Westheimer @ Elmside, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#51 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston Westchase 3*
Reservation Options:
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