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All 447 Houston hotels

Extended Stay America - Houston - Westchase - Westheimer

2.5 of 5 Hotel   |   2424 W Sam Houston Pkwy., Houston, TX 77042
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Ranked #161 of 447 hotels in Houston
A recent review
3 of 5 stars reviewed 1 week ago
FGCESQ NY
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28 people have reviewed this hotel

Traveler rating
    13
    9
    2
    1
    3
See reviews for
4
3
3
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
NY
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is as advertised, a very basic, inexpensive accommodation for travelers. Comfortable bed, full kitchen area, television. There is wi-fi in the rooms, but no business center. The woman at the front desk was very courteous and helpful, she printed out my airline boarding pass. Breakfast is just a display of coffee, tea, oranges, apples, packaged muffins and cereal... More

Was this review helpful? Yes 1
Houston, Texas
1 review
4 of 5 stars Reviewed March 2, 2014

Check in was very fast and friendly. The room I stayed in had a homely feeling as there was a fully equipped kitchen with dishes, pots, utensils, dishwasher, refrigerator, microwave and had two high chairs with a nice little counter. The queen sizee bed was comfortable and there was a small sofa with a pull out bed; probably not the... More

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Tehran
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 16, 2013

I stayed there for 3 weeks during my journey to Houston with my husband. The hotel was in a convenient and safe location. Metro bus station is near here and you can take the bus No.82 and access the Galleria and downtown. There are many market such as Randalls, Target, Whole food Market and many restaurant near here. The room... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

Mary - Thank you for taking the time to write a review of your stay. It's great to hear that our staff was extremely friendly and helpful, especially Chris and Dominique. We are proud to provide you, and all of our guests, with a clean, comfortable room and amenities to make your stay even better. Thank you again for sharing... More

Toronto, Canada
1 review
4 of 5 stars Reviewed November 12, 2013

My family connection has brought me to Houston Texas few time a yesar. Most of the time I stayed in Extended Stay in Houston.My favour is the one located at 2424 West Sam Houston Parkway. The staff are wonderful , friendly, helpfuland alway taking extra step tohelp all the customer.The Manager Mr.Brandon Crossy even helped me to use my own... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff is wonderful , friendly, helpful and always taking extra step to help all the customer. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other... More

Houston, Texas
1 review
4 of 5 stars Reviewed November 11, 2013

I got impressed when I visited at first time. friendly greeting and pretty good property. Also It is located in the safe area and near by many facilities like a grocery store, snack bar. anyway if you have a plan to visit the Houston, I will recommend you to stay in the Extended stay America.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were impressed when you visited the first time. I am also glad to hear we have a friendly greeting and pretty good property. Thank you again for posting your review. I do hope that you will return... More

Kyle, TX
Top Contributor
55 reviews 55 reviews
55 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2013

I got this place as a $39 Priceline Express Deal. Actually went to the wrong property (3200 W Sam Houston Fwy near Richmond) but they sent me to the property 'north of Westheimer'. I accessed the property from Rogerdale. There was a free breakfast but I left prior to 6 am and there is no business center or free lobby... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry that you were directed to the wrong hotel; however, I am glad that you did make it to the right one with help from the staff. It is great to know that they were able to assist you. Once more, thank you for posting... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2013

We have stayed at this property on several occasions and have never been disappointed. Its worth sharing this rare find of a property with other travelers. For visitors to the Houston area with needs for long term stay, check this property out. Near shopping, grocery stores, etc. If you are looking for a clean, quite and modern property with great... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

Lori - I want to thank you for taking the time to post a review of your stay. I'm so pleased that you have enjoyed each of your visits to our property. It is very rewarding to know that we have been able to enhance your experiences with great service and a great location. Thank you again for your review.... More

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 17, 2013

Although this property claims to have been updated, it is still dingy and depressing. The room was absolutely beyond horrible. Carpet was soaking wet in front of the inside air conditioning unit. Depressing hallways and old elevator. Noxious fumes. Did not sleep at all having to breathe toxic chemical smell. Made me wonder what in the world could have possibly... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that the carpet in your room was wet upon arrival and that you found there to be an odor throughout our hotel. To make sure this doesn't happen again, our maintenance staff has repaired the A/C in your... More

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed May 29, 2013

The room was spacious, quiet and comfortable, and the staff, especially the manager Brandon, was exceptionally helpful. The location is excellent for shopping, dining and access to freeways. Unfortunately some GPS identify it as located on the east rather than west side of Sam Houston Expressway. Facilities are designed for cooking, including an oven, but no oven suitable pans or... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found the entire staff to be friendly and helpful, especially Brandon. As well, that you enjoyed our location and your spacious, clean room. It was such a pleasure having you visit and we look forward to hosting... More

Houston, Texas
1 review
5 of 5 stars Reviewed May 4, 2013

My experience at Extended Stay America has been excellent. It is a cosy and soothing stay. The staff has been cooperative and hospitable. The room cleaning services and the Grab and Go breakfast are very good. The early morning (starting at 6AM) breakfast boosts the energy at the start of the day and the well planned rooms along with the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that your experience at Extended Stay America has been excellent and that our hotel is cozy and soothing. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More

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Additional Information about Extended Stay America - Houston - Westchase - Westheimer

Address: 2424 W Sam Houston Pkwy., Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #161 of 447 hotels in Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Houston - Westchase - Westheimer 2.5*
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