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All 451 Houston hotels

Extended Stay America - Houston - Westchase - Westheimer

2.5 of 5 Hotel   |   2424 W Sam Houston Pkwy., Houston, TX 77042
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67%
Ranked #219 of 451 Hotels in Houston
A recent review
5 of 5 stars Reviewed June 13, 2014
DeWayne78 Saint Louis, Missouri
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35 reviews from our community

Traveler rating
    14
    9
    4
    2
    6
See reviews for
4
5
3
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

We stayed here for the labor day weekend. When we arrived, the room is obviously messy, trash all over the place, kitchen, bathroom. we called the front desk, and yes, he does not know what to do, and of course the hotel is booked up so we can not change rooms. During our 2 nights stay, no manager ever apologized... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2014

If I had pulled off the road after a long day driving the place would have been fine but the place is rather disappointing for a week long stay. All the rooms face into rooms of neighboring hotels or the surface streets so the shades are always shut. Sections of the floor above squeaked badly with guests arriving late. Prostitutes... More

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Tampa, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2014

After a 16+ hour trip and much sleep needed, we expected to arrive at a decent hotel and have a cozy room awaiting. Upon arriving at approximately 6am, we not only were surprised that our room was given to another customer, but they tried giving us another room which was occupied! After hours of haggling back and forth with the... More

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

The price was right for a last minute, 2 night stay. I had no problems with my room. The service workers were nice and the room and halls were clean. The breakfast was not much but I the coffee was great.

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 9, 2014

The price was right for a last minute, one night stay. The accommodations are clearly older and provide a full kitchen with sitting area. A few things to keep in mind: Located on the tollway (extra cost if driving in); kitchenware has to be requested--not even a cup in the room; has the old-style window unit AC that runs constantly;... More

Was this review helpful? Yes 1
Top Contributor
242 reviews 242 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 15, 2014

Due to OTC this was only reasonably priced facility with availability. Service was poor even go extended stay. Bed not so comfortable. Limited TV channels. Facility needs better upkeep. One day garbage smell was very bad. Cheap but I would pay more to have it nicer. Breakfast was a joke but I must sat the coffee was excellent.

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São Paulo in Brazil
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed May 9, 2014

I had a reservation in other hotel of the same chain. As it was overbooked, was transferred for this, with the remark that some discount would apply for the inconvenience. Arriving, as the price was the same, I complained, and then the price increased, instead of reducing. In the first night there was a bug problem in one of the... More

Was this review helpful? Yes 1
NY
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 11, 2014

This hotel is as advertised, a very basic, inexpensive accommodation for travelers. Comfortable bed, full kitchen area, television. There is wi-fi in the rooms, but no business center. The woman at the front desk was very courteous and helpful, she printed out my airline boarding pass. Breakfast is just a display of coffee, tea, oranges, apples, packaged muffins and cereal... More

Was this review helpful? Yes 4
Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

Check in was very fast and friendly. The room I stayed in had a homely feeling as there was a fully equipped kitchen with dishes, pots, utensils, dishwasher, refrigerator, microwave and had two high chairs with a nice little counter. The queen sizee bed was comfortable and there was a small sofa with a pull out bed; probably not the... More

Was this review helpful? Yes 1
Tehran
Contributor
11 reviews 11 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 16, 2013

I stayed there for 3 weeks during my journey to Houston with my husband. The hotel was in a convenient and safe location. Metro bus station is near here and you can take the bus No.82 and access the Galleria and downtown. There are many market such as Randalls, Target, Whole food Market and many restaurant near here. The room... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

Mary - Thank you for taking the time to write a review of your stay. It's great to hear that our staff was extremely friendly and helpful, especially Chris and Dominique. We are proud to provide you, and all of our guests, with a clean, comfortable room and amenities to make your stay even better. Thank you again for sharing... More

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Additional Information about Extended Stay America - Houston - Westchase - Westheimer

Address: 2424 W Sam Houston Pkwy., Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Westchase - Westheimer 2.5*
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