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Extended Stay America - Houston - Westchase - Westheimer

2.5 of 5
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2424 W Sam Houston Pkwy., Houston, TX 77042
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Extended Stay America - Houston - Westchase - Westheimer
Best prices for: 1 room 1 guest
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Ranked #251 of 469 Hotels in Houston
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45 Reviews from our TripAdvisor Community

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Traveler rating
    19
    10
    4
    4
    8
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7
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3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (16)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
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Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The evening I checked in the young lady (Kendria sp???) was very polite and accommodating. I had to change rooms; no problem.. She brought extra linens, utensils to my room. The Housekeeper (Anilyn) kept my room clean, tidy. The Maintenance man (name???) filled requests quickly.The office staff: Aldie, David, Mary and others were always polite and accommodating whenever I approached... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed May 29, 2015

I've been staying at this property for over two years while working here in Houston during the week days. Best hotel I've stayed in for the price. Any issues, and they have been few and far between, have been promptly addressed. Staff is friendly and helpful. Manager is very dedicated and available. Breakfast is ready by 6:00 am every morning.... More 

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Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

Thank you so much for posting such a great review of our hotel. I am glad that you were pleased with our rates, location, and friendly staff. As well, it's great to hear that you enjoyed our grab-and-go breakfast and your clean room. I will be sure to share your kind remarks with our team. Thank you again for your... More 

Garrison, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I have been staying at this location for a little over a year about every other week. The manager, Miss Maria Rodriquez and her staff has made me feel welcomed in every way. The hotel is situated in a great part of town so that I can conduct my business with ease. The rooms are always clean and all of... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

I appreciate you taking the time to write a review of your experience with us. I’m thrilled that you had such a great stay! I truly appreciate your kind comments regarding our hotel, friendly staff and convenient location. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed April 8, 2015

Room was clean but looking shabby, and one tiny thing after another being wrong soon adds up to the impression of poorly managed, poorly maintained hotel on its last legs. No hangars in the closet, no ice bucket - but that makes sense since there's no ice machine. I found one vending machine after searching two floors but no bottled... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - Westchase - Westheimer, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we failed to provide you with a home away from home experience. Please know that we are sorry that your experience did not meet our company’s high standards. I discussed your comments with the team, and we will make sure... More 

1 review
1 of 5 stars Reviewed March 16, 2015

Air conditioner in my room had to be replaced during my visit,swimming pool out of order,in bathtub the water pressure so low it could not go out of the shower head,no coffee only tea/coffee bags or muffins nothing, had to wait, bathroom sink wouldn't drain water out due to stopper was unattached from under sink I crawled under and rigged... More 

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Stellenbosch, South Africa
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 21, 2014

I was booked in by another party as it was close to the Briar Forest. The only efficient and good thing was the check-in. Going up to my room with the elevator I had visions of an elevator coming to an abrupt halt between the first and second floor as the cables and pulleys creak with the hoisting of the... More 

Was this review helpful? Yes 2
Sugar Land
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 5, 2014

I booked 4 rooms for guests through hotwire and have to extended one night for one of the guest. They enjoyed the stay and that makes me feel happy. No complain at all and I recommend it again for anyone!

Was this review helpful? Yes 1
South Houston, Texas
1 review
4 of 5 stars Reviewed October 5, 2014

This extended Stay is different from others. For those who like to keep fit , I strongly recommend this facility. The kitchen is good and facility is quite accessible to good shopping centers and restaurants. About 35 miles from Bush international.

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SPRING BROOK TOWNSHIP
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 29, 2014

this is the best extended stay I have used. friendly, clean, good value and easily accessible for my needs. comfort is a must with the amount of time I spend away from home and this hit the mark. very pleased.

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San Diego, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 20, 2014

Unless u were like me through priceline. Hotel retail for over 100 got it for a little less than half thay. Stayed 3 nights and this is my first night and i am ready to leave review. Stayed in room 404 non smoking. Good. Spacious separate kitchen. Location close to business also nearby chinatown gor ur asian eating and shopping.... More 

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