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Comfort Suites - Near the Galleria

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6221 Richmond Avenue, Houston, TX 77057
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1 room 1 guest
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Comfort Suites - Near the Galleria
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55 Reviews from our TripAdvisor Community

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Traveler rating
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    6
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18
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Milan, Italy
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

After two years I got the chance to be back in Houston and decided to return to this hotel. Again I was not disappointed. No rooms but real suites, including appliances to prepare food, plus mid afternoon snack in the lobby, a pool, free parking and a convenient location in the Galleria district. Just try it!

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 3, 2015 via mobile

It definitely does not look as good in person as it does in the photos. Its older, the Towles had a musty smell. In the bathroom it has the " if you forget anything just let us know" well we forgot deodorant and I went to ask for 1 mens deodorant and she said its $3.50. Seriously? Never mind, we... More 

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Denver, Colorado
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed July 3, 2015

We stayed here because someone suggested we stay near the Galleria. Maybe I am just not a fan of Houston but the Hotel was a lot like the city run down and full of weirdly dresses people. The first room we checked into had water running in from the outside rain. The person who checked us in was super nice... More 

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Smyrna
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

The staff at this hotel really accommodated us by allowing us to check in at 6 am without having to check out until the following morning. we were given the honeymoon suite with jaccuzzi in the living room, we got charged a $150 fee for smoking in the room, oh well, we did smoke in the room. overall a great... More 

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LIBERTY HILL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

My employee tried to check in there. we did the standard credit card authorization form as usual. Sara called me back and asked for me to sign off on misc. charges. I told her i circled the room and tax box. She said that was fine. After she got off the phone with me, she demanded $100.00 from my employee... More 

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Colombo, Sri Lanka
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

My wife and I stayed at this hotel for six days in March 2015. Large room (suite) with microwave oven, coffee-maker, ironing board and iron, good toilet, desk, table, etc. etc. A very good breakfast is included in the price. Friendly and helpful staff. Continental travellers would find it convenient to take an adaptor plug for their electrical gadgets. The... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

considering this properties location moment from the Galleria, less traffic great hospitality and awesome service. In the week I stayed there the entire staff was always ready to help with any needs and directions and restaurant recommendations. They also made breakfast available to me early as I work early in the morning. Amazing hotel and staff.

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Aberdeen, Scotland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 24, 2015

Theses are not suites, they are rooms with a couch. Wifi is so undependable it would be more honest to say they have none. Location is NOT family friendly. One "club" next door left a flyer on our windshield while our car was parked in the hotel parking lot. Not blaming the hotel, just warning families considering staying here. One... More 

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Morristown, Tennessee
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 14, 2014

Would stay here again in a minute. This hotel was top notch in every aspect. Good location just off 59 freeway. Large clean and comfortable rooms. The best nights sleep that I have had in a while. Good breakfast, friendly, helpful front desk people, What more could you ask for. If ever in Houston again, I will stay here.

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Los Angeles
2 reviews
1 of 5 stars Reviewed October 15, 2014

Got to the hotel and reservation was gone. Found out from corporate that the CHANGED the name on my pre-paid reservation and sold it to someone else! NEVER heard back from Sanjay Patel the manager. Stay there at least 3 times a year and this is how they treat you? Shady, shady.

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SanjayTX671, General Manager at Comfort Suites - Near the Galleria, responded to this review

Hello, I apologize for the incidents that occurred during your visit at our hotel. I have reached out to the phone number provided to me by our front desk agent who was at the property during your arrival. I have not received a response, please contact me back at the hotel. This was an issue that confused me at first,... More 

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