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Comfort Suites - Near the Galleria

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6221 Richmond Avenue, Houston, TX 77057
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Comfort Suites - Near the Galleria
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Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
Comfort Suites - Near the Galleria
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50 reviews from our community

Traveler rating
    11
    12
    12
    10
    5
See reviews for
16
3
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colombo, Sri Lanka
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel for six days in March 2015. Large room (suite) with microwave oven, coffee-maker, ironing board and iron, good toilet, desk, table, etc. etc. A very good breakfast is included in the price. Friendly and helpful staff. Continental travellers would find it convenient to take an adaptor plug for their electrical gadgets. The... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

considering this properties location moment from the Galleria, less traffic great hospitality and awesome service. In the week I stayed there the entire staff was always ready to help with any needs and directions and restaurant recommendations. They also made breakfast available to me early as I work early in the morning. Amazing hotel and staff.

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Aberdeen, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2015

Theses are not suites, they are rooms with a couch. Wifi is so undependable it would be more honest to say they have none. Location is NOT family friendly. One "club" next door left a flyer on our windshield while our car was parked in the hotel parking lot. Not blaming the hotel, just warning families considering staying here. One... More 

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Morristown, Tennessee
Top Contributor
76 reviews 76 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 14, 2014

Would stay here again in a minute. This hotel was top notch in every aspect. Good location just off 59 freeway. Large clean and comfortable rooms. The best nights sleep that I have had in a while. Good breakfast, friendly, helpful front desk people, What more could you ask for. If ever in Houston again, I will stay here.

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Los Angeles
2 reviews
1 of 5 stars Reviewed October 15, 2014

Got to the hotel and reservation was gone. Found out from corporate that the CHANGED the name on my pre-paid reservation and sold it to someone else! NEVER heard back from Sanjay Patel the manager. Stay there at least 3 times a year and this is how they treat you? Shady, shady.

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SanjayTX671, General Manager at Comfort Suites - Near the Galleria, responded to this review

Hello, I apologize for the incidents that occurred during your visit at our hotel. I have reached out to the phone number provided to me by our front desk agent who was at the property during your arrival. I have not received a response, please contact me back at the hotel. This was an issue that confused me at first,... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 29, 2014

My experience was horrible!! It is an independently owned franchise with a staff who has not been trained well at all. I was in town for business for two days near the Galleria area. I booked a room at the last minute because my usual hotel was overbooked and the other options were double the price. This hotel is located... More 

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racheltx671, General Manager at Comfort Suites - Near the Galleria, responded to this review

We apologize for the inconveniences you endured here at our hotel. We have emailed each other back regarding these incidents. I have informed you that your reservation was made for 1 night, therefore we can not assume you will stay another night, also we can not authorize your credit card for an additional night without your consent. Therefore we had... More 

Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 9, 2014

My family and I stayed in two adjoining rooms in this hotel and enjoyed an excellent stay. We had two double beds in one room and a king in another. The rooms were quite spacious and there was no need to pull out the sofa bed also in the rooms. Both rooms had flat screen TV's, a mini kitchen station... More 

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racheltx671, General Manager at Comfort Suites - Near the Galleria, responded to this review

Thank you very much for your comments and great score! We very much appreciate your business and look forward to seeing you on your next visit to Houston. Safe Travels! More 

Toowoomba
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 27, 2014

Had really nice guy on desk who was also very helpful and informative. The room was great, very big, very clean. Separated off little lounge area with coffee table and lounge (could have been a foldout one). Had a small kitchenette which was worth it's weight in gold as far as I am concerned.....just heat up some soup etc. in... More 

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Houston, Texas
1 review
2 of 5 stars Reviewed December 22, 2013

When we got to the hotel we were expecting a nice stay. We have stayed at many Choice Hotels and have always had a good stay. In this hotel we had a bed that was so uncomfortable that it gave a patron a back ache, and took the hotel staff 4 days to replace it with a bed that was... More 

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Dallas, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

A good friend from Wisconsin was in Houston for a conference, so I drove down from Dallas to spend the evening with her. She was already booked for this Comfort Suite. It was convenient to her conference, and was close to the Galleria for shopping for me, and to some really good restaurants. The room was very comfortable and well... More 

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