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Residence Inn Houston by The Galleria

#79 of 470 Hotels in Houston
Certificate of Excellence
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2500 McCue Street, Houston, TX 77056
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Residence Inn Houston by The Galleria
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iowa, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The whole family went with my husband for a business trip and stayed here. We were very impressed with the hotel and their service. When we arrived, our room wasn't quite ready. The front desk service was extremely courteous and gave us extra Marriot points and free parking to make up for the delay. As a nice touch, fresh cookies... More 

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Maputo, Mozambique
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Great location, a few yards from the Galleria Mall, with Marriott Residence Inn good quality service with well maintained and cozy rooms. Free internet and self parking is also a plus. Average but consistent breakfast options.

Was this review helpful? Yes
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 weeks on business trip. My second stay and I can say the standard has not dropped. The location remains awesome; the Galleria area always one to be at. There is breakfast in the mornings and dinner on Mondays through Thursday. Parking was free for me, don't know if that was negotiated or part of the package.... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a second level room overlooking the pool. We had to take stairs to haul our luggage up, which was the only drawback. Big room, modern amenities including usb port by bed, nice shower with long shelf came in handy, comfy bed, and the small kitchen was convenient. Noise from neighbors was a problem at times. The free... More 

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. We're glad you enjoyed your stay here with us. We are very fortunate to be located in such a nice area like the Galleria and appreciate your loyalty to Marriott. We hope you visit us again soon. Have a great day More 

Portsmouth, United Kingdom
Level Contributor
153 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Downtown Houston is very big and the Residence Inn Houston Downtown is in walking distance of the Convention centre. Great service and good sized rooms. Enjoy the location and good value as well compared to other local hotels.

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Ipswich, United Kingdom
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location just across from the galleria shopping mall. Check-in was quick (once we found the entrance) Car park was secure (electric gates), although there was a charge for parking. Rooms were clean and spacious, and had the kitchen area that was useful. Breakfast on site, with a good choice of hot and cold food.

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. We appreciate your kind feedback about our hotel and strive to make all of our guests feel comfortable and at home while on the road. We hope you choose to stay with us again when traveling through the Galleria area. More 

Level Contributor
130 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 13, 2015

Pulling in here late one night we needed a room to rest during a cross country trip. I will admit that we had to use the gps to locate this property, but pulling into the fenced in area, we quickly felt tucked in from the street area. The room was located on the third floor and was very well supplied.... More 

Was this review helpful? Yes 1
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Chris M, Thank you so much for your review. We greatly appreciate the feedback. It is nice that we are tucked in away from all the high traffic. We like to think this helps our guests relax while they are staying at our hotel. I'm glad you enjoyed your stay and we hope to see you again in the near... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 5, 2015

We stayed four nights and were completely satisfied with the room, service, and location. This Hotel is a renovated Motel with room doors to an exterior walkway. The rooms are very clean and spacious. They are renovated with all the amenities you would expect at a Marriott Residence Inn. It is walking distance to the Galleria for great shopping and... More 

Was this review helpful? Yes 2
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Atruenerd, Thank you so much for your very generous review. We are happy you enjoyed your stay and especially enjoyed the location of our hotel. Our guests love the fact we're in such a prime location, in the Houston Galleria area. I'm glad you enjoyed our newly renovated suite. We hope to see you again soon. Have a great day.... More 

Saint Louis, Missouri
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 31, 2015

The hotel itself looks very old but the rooms were spacious, clean, and not out-of-date. There are two types of rooms. Some open directly to the outside along a row of other rooms. The other rooms were in separate buildings which required a keycard to enter. These buildings have two or four suites. The front staff were polite and helpful.... More 

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. We're glad you enjoyed the location of our hotel. I do apologize for the loud noise by your room. I'll definitely have maintenance check that out. It's important to make sure all of our guests feel comfortable, especially at night during sleeping hours. Thank you again for the four stars. We will do our best... More 

Las Vegas, Nevada
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 24, 2015

Great location very helpful staff all around in all areas of service from front desk, breakfast staff and room cleaning personnel. The hotel includes complimentary breakfast in the morning is very convenient and actually very good for a hotel paying for parking is my only problem but it's the area that usually dictates that

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your very kind review. We're glad you enjoyed your stay with us. It’s always great to see our staff mentioned on these reviews. That's what it's all about for them. We do charge for parking but our rates are actually quite lower than other hotels in the Galleria area. Thank you and we hope to see you... More 

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