We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 451 Houston hotels

Residence Inn Houston by The Galleria

3.0 of 5 Hotel   |   2500 McCue Street, Houston, TX 77056
Hotel website
Hotel deals
Hotel amenities
Special Deal
Free Breakfast
Save Saved
You added Residence Inn Houston by The Galleria to your Saves list
Residence Inn Houston by The Galleria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #89 of 451 hotels in Houston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 weeks ago
mcbrain Shah Alam
  • Overview
  • Reviews (100)
  • Photos (65)
  • Amenities
  • Q&A
  • Room tips (17)
  • Location
  • More
Write a Review

100 people have reviewed this hotel

Traveler rating
    43
    28
    11
    16
    2
See reviews for
25
12
11
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shah Alam
Top Contributor
58 reviews 58 reviews
47 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well … what can I say, the hotel got better since I stayed here in 2013. The have new renovated rooms, which are better than those I stayed in before – I thought that was already good. The best parts of all – the staff has maintained their professionalism and have been very courteous. It seems that they are working... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Mcbrain, We are very happy you enjoyed our newly renovated hotel. I'm glad you enjoyed the staff service as well. We do pride ourselves as one big family so it was nice to see you mention that. Thank you so much for your kind review. These comments always put smiles on the faces of our team and keep... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at this property on a week long business trip! When entering the property you may think it's dated, however, DON'T JUDGE A BOOK BY ITS COVER!! Upon entering the newly remodeled property I was greeted by an awesome front desk staff who went above and beyond throughout my entire stay (And I'm not just saying that because they... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Wow, Chris G! Our team was very excited when we read your review to the staff. Comments like yours are what it's all about for us. We thank you so much for your feedback and we're happy you enjoyed your stay here with us. Thank you for mentioning our Sales Manager, Meghan, in your review. She is great and we're... More

Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I stayed in a King suite. Lots of wasted space. The living room was very large, but the bedroom and bathroom were small. Kitchen was nice. Didn't get any dish soap to clean my dishes, but wasn't a major issue. The room felt a little outdated, but it served its purpose. Everything seemed old and very used. Not too comfortable,... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Cheyenne H for your review. We value all of our guests’ feedback and always look for ways to improve on our services. My apologies for the room being dated. We did just finish our full renovation so most items are brand new in the rooms although we do have the same layout. All stainless steel appliances, carpet, furniture,... More

St. John's, Canada
1 review
5 of 5 stars Reviewed June 12, 2014

I had to go to Houston this week for training and I was SO glad that I booked the large queen suite at this Residence Inn. The room layout had lots of space for my mom and daughter to play during the day, updated comfortable furnishing and the location can't be beat. In addition, this Residence Inn had fantastic personalized... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you AliGator82. We greatly appreciate the pleasant feedback. I'm glad you were pleased with our spacious suites and great location. The staff was very happy to hear about the kind comments you left for them. We do hope to serve you again in the near future. Please bring the family back as well. Marco Gonzalez marco.gonzalez@whitelodging.com More

Oslo, Norway
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 23, 2014

A good hotel, with a nice pool. They go for the "home away from home" approach, where you have a kitchen and everything. They also have a barbecue close to the pool, which can be a good idea for some. It's located very close to the galleria in a very good and quiet neighbourhood. It's good for shopping and would... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. We value your feedback and we're excited to hear you enjoyed your stay with us. The staff was happy to hear about how friendly they were during your stay. We share all our reviews with them and this type of review always puts smiles on their faces. Thank you so much and we hope to... More

Sarasota, Florida
Top Contributor
53 reviews 53 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 10, 2014

Check In 4/2/14 - Check Out 4/19/14 This was my first time at a Residence Inn and I was very satisfied with my stay. Not only was the staff friendly and the cleaning crew accommodating, but the location of being by the Galleria Mall was fantastic. The rooms were fresh and comfortable and the shower had plenty of pressure in... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for your feedback. The goal is always to make all our guests feel "Home away from home" and it looks like we met that goal during your stay with us. I'm glad you were able to enjoy all the amenities our hotel has to offer. I would like to apologize for the HVAC cleaning crew. I... More

Houston, Texas
1 review
4 of 5 stars Reviewed May 9, 2014

The minute I arrived here, I felt a wonderful feeling of being home. The entire staff works well as a team. They are very courteous, co-operative & helpful. With the best service in it's class they ensure that your stay is as close an experience to home as possible. The rooms are well laid out, with the best kitchen layout... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your pleasant review. We are happy to hear you enjoyed our staff service. We greatly appreciate the nice comments you had for our newly renovated guest suites and pool area. I do apologize for the air conditioner and refrigerator being noisy in your room. We have taken care of the issue. We are also looking into moving... More

Houston, Texas
1 review
5 of 5 stars Reviewed April 30, 2014

I travel to Houston Almost every few months for business purpose. This facility is Real Home away from my Home. Whole team is so kind and friendly. Location is awesome, just across the street you have Galleria Mall, which is full on Fun & food. Rooms , dining hall are recently renovated to give great living ambience. Evening social hours... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Vivek M Thank you so much for your review. It was great to have you at our hotel and we greatly appreciate the feedback. We are always happy to hear of new ideas from our guests as we are here for you and want you to have that "home away from home" feeling. I'm glad you enjoyed the newly renovated... More

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed April 26, 2014

No words can describe how I am so thankful for this hotel team. They made our vacation in Houston an unforgettable experience. The hotel team works as one family to do everything to make their guests happy. Once I arrived to the hotel, I started to see their smile, help, and warm welcoming. The room was newly renovated. Yes, everything... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for this awesome review. That's the only word I can think of when I read this. I'm glad you enjoyed your stay with us. I was happy to hear that you were able to benefit from our newly renovated suites and hotel amenities. I actually shared your review with our staff this morning during our daily... More

Delray Beach, Florida
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2014

Arrived at the hotel and was greeted by friendly and attentive staff. They were always asking if they could get you anything or make your stay better. During social hour I even saw an employee get a glass of wine for a man checking in. Linda Evans was extremely helpful and and a joy to talk to. She took her... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for the pleasant review. We greatly appreciate your comments. Linda was excited to hear about your kind words about her service. I'm glad you enjoyed our complimentary breakfast buffet. We do our best to add variety so our guests can enjoy more options throughout their stay. I'm very thankful for your comments about our staff as their number... More

Owners: What's your side of the story?
If you own or manage Residence Inn Houston by The Galleria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Houston by The Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Street, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, Tingo, Expedia, TripOnline SA, BookingOdigeoWL, Despegar.com, Hotels.com, Venere and Agoda so you can book your Residence Inn Houston by The Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Bathroom (5)
Viewed
Room/suite (6)
Viewed
View from room (2)
Viewed
0:48
Videos (1)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#10 Green Hotel in Houston #61 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center, or pick up a game of basketball on the outdoor SportCourt. The Residence Inn Houston by The Galleria offers a prime location and newly-renovated amenities to make it one of the top hotels near the Galleria. ... more   less 
Number of rooms
146

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer