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Residence Inn Houston by The Galleria

3.0 of 5 2500 McCue Street, Houston, TX 77056
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Residence Inn Houston by The Galleria
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Residence Inn Houston by The Galleria
Residence Inn Houston by The Galleria
Residence Inn Houston by The Galleria
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114 reviews from our community

Traveler rating
    50
    34
    12
    16
    2
See reviews for
28
14
11
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Wonderfull stay for a week in houston. Perfect destination for Business Purpose. Wide variety of breakfast and wonderful social evenings. Located at a perfect location with a very good connectivity. Rooms are spacious with well equipped kitchen.

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for your comments. We greatly appreciate it. We're glad you enjoyed breakfast and the evening social offerings. I'm happy you enjoyed our location as well. It's great being so close to the Galleria Mall. Thank you again for your review. We look forward to seeing you again in the near future. Marco Gonzalez General Manager More 

Cuero, Texas
Top Contributor
136 reviews 136 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 28, 2014

This was a pleasant room in an older hotel that has been updated. Very close, easy walk to Galleria Mall. There are some "interesting" characters that, unfortunately, populate the area, but the hotel is well secured with fence and gates. A nice plus is the covered parking. You need an elevator to get to your room, and it will not... More 

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your kind review. We were happy you enjoyed your stay with us. I'm glad you enjoyed the location and security we provide for our guests. That's always important to us. We have been remodeled and we're excited about our new product. I am very interested in hearing more about your thoughts on the breakfast and social offering.... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 19, 2014

One big thing going for this hotel is that it's located very very close to the Galleria. And the second being that it's a Marriott! Arrived and was given a room for the disabled, though I asked for a room change to which they said they didn't have any other as they were sold out...for a reservation I made 6... More 

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. It was great to hear you enjoyed the location of our hotel. It is quite convenient being right by the Galleria Mall. I do sincerely apologize for the issues you encountered with your room assignment. We strive on making all of our guests feel like they are at home. I sincerely apologize and hope we... More 

Corpus Christi, Texas
Top Contributor
95 reviews 95 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 1, 2014

Firstly, let's get the obvious out of the way: The location to the Galleria is the best you can get and what you are paying for here. You can literally walk from your room to the Galleria in a bout 60 seconds. That is the biggest feature of staying at the Residence Inn. We stayed here for several days and... More 

Was this review helpful? Yes 1
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello Chris E, Thank you for feedback. We greatly appreciate it. I'm glad you enjoyed the location. That is definitley a great feature of our hotel. You are correct we do charge $12 for parking a night. We actually charge less than many hotels around the Galleria as they are typically $18 or more. We do hope to see you... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2014

If you are looking for the most fancy hotel in town, don't come. This is the wrong place. However, if you're looking for affordable rates near to Galleria area, in Houston in a very comfortable inn, oh yeah, you will enjoy Residence Inn. Usually I come here on business, but I would bring my family as well. It has nice... More 

Was this review helpful? Yes 1
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your comments. We greatly appreciate it. I'm glad you enjoyed the many amenities our hotel has to offer. It's always pleasant to see our guests mention our staff. They love that. Always puts a smile on their faces. I did see that you mentioned we offer beer and snacks Monday through Friday. We actually provide this from... More 

East Texas
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 17, 2014

As a former Director of Sales in the hospitality industry I am a little picky. OK, a lot picky. And this property is……AMAZING! It is an older property that has been completely updated and done very well. But the truly refreshing thing about the Residence Inn is the staff. They are literally jumping to help, all the time, every time.... More 

Was this review helpful? Yes 1
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you ETexas Traveler, We greatly appreciate the very generous review you left for us. We're glad you enjoyed our newly renovated hotel. Our staff was excited to hear about your comments. Tanya was also very excited to hear her name was mentioned on Trip Advisor. It's all about our guests and I'm glad you were able to experience that.... More 

Spartanburg
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2014

If looking for a good business hotel that has clean, spacious rooms and great customer service then take a quick turn off of Westheimer and enter a quiet street where you are a 5 minute walk from the Galleria. I stay at a lot of Marriott properties and customer service is always good. Here it is great. Well prepared food,... More 

Was this review helpful? Yes 1
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

jh1253, Thank you so much for this amazing review. The staff was excited when we read this to them during our morning meeting. I'm glad you not only found the hotel a convenient location but also mentioned the customer service. We pride ourselves in doing whatever it takes to satisfy every single guest. Thank you again and we look forward... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed September 3, 2014

Its great to stay with a brand that at this particular location has a staff that caters to the individual needs of the international traveler. Ms. Linda Evans at the front desk is phenomenal. More than happy to greet you good morning with the most wonderful smile. Sra is another example of the warm friendly service here. Heidi in the... More 

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Timothy J. We greatly appreciate your feedback. Linda had a big smile on her face when I showed her your review. This is exactly why we do what we do. It's all about our guests and you are right, Linda is a great example of warm and friendly service. I'm happy you enjoyed our breakfast variety. Heidi was... More 

Clanton, Alabama
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

We were very pleased with this Residence Inn. The unit was roomy, clean and above what you would expect for a normal room. There were two computer work spaces (tables/desks) to work on. The area provided shopping just a block away or so and a nice area to walk around this part of Houston. The breakfast was excellent and the... More 

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Steverin065. That was a very kind review you left us. I'm glad you enjoyed your stay and the location of our hotel. Our staff was thrilled to hear about the comments you left us. We do hope to serve you again in the near future. Take care and have a great day. Marco Gonzalez marco.gonzalez@whitelodging.com More 

Loveland, Colorado
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 7, 2014

The rooms are awesomely redone. Can't help but love a fresh tastefully done room. The property is pretty much across the street from the Galleria mall and just a few min from downtown. So great location! Pros: -Did I mention remodled? -Hot tub that's hot and deep -Everything works in fitness room -Good hot breakfast -Dinner 4 nights a week... More 

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you James7979, We greatly appreciate your feedback. I'm glad to hear you enjoyed the newly renovated suites and the location of our hotel. I'm also happy you enjoyed all the amenities we offer such as our hot tub, breakfast, and evening social hour. It was nice that you mentioned our beds were nice as they are brand new. I'm... More 

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Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Street, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
Number of rooms: 146
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn
Hotel Style:
#11 Green Hotel in Houston
#48 Business Hotel in Houston
#85 Family Hotel in Houston

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