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All 451 Houston hotels

Residence Inn Houston by The Galleria

3.0 of 5 Hotel   |   2500 McCue Street, Houston, TX 77056
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Residence Inn Houston by The Galleria
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Ranked #69 of 451 Hotels in Houston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
ETexasTraveler East Texas
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105 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
East Texas
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As a former Director of Sales in the hospitality industry I am a little picky. OK, a lot picky. And this property is……AMAZING! It is an older property that has been completely updated and done very well. But the truly refreshing thing about the Residence Inn is the staff. They are literally jumping to help, all the time, every time.... More

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Spartanburg
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If looking for a good business hotel that has clean, spacious rooms and great customer service then take a quick turn off of Westheimer and enter a quiet street where you are a 5 minute walk from the Galleria. I stay at a lot of Marriott properties and customer service is always good. Here it is great. Well prepared food,... More

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Its great to stay with a brand that at this particular location has a staff that caters to the individual needs of the international traveler. Ms. Linda Evans at the front desk is phenomenal. More than happy to greet you good morning with the most wonderful smile. Sra is another example of the warm friendly service here. Heidi in the... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Timothy J. We greatly appreciate your feedback. Linda had a big smile on her face when I showed her your review. This is exactly why we do what we do. It's all about our guests and you are right, Linda is a great example of warm and friendly service. I'm happy you enjoyed our breakfast variety. Heidi was... More

Clanton, Alabama
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with this Residence Inn. The unit was roomy, clean and above what you would expect for a normal room. There were two computer work spaces (tables/desks) to work on. The area provided shopping just a block away or so and a nice area to walk around this part of Houston. The breakfast was excellent and the... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Steverin065. That was a very kind review you left us. I'm glad you enjoyed your stay and the location of our hotel. Our staff was thrilled to hear about the comments you left us. We do hope to serve you again in the near future. Take care and have a great day. Marco Gonzalez marco.gonzalez@whitelodging.com More

Loveland, Colorado
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

The rooms are awesomely redone. Can't help but love a fresh tastefully done room. The property is pretty much across the street from the Galleria mall and just a few min from downtown. So great location! Pros: -Did I mention remodled? -Hot tub that's hot and deep -Everything works in fitness room -Good hot breakfast -Dinner 4 nights a week... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you James7979, We greatly appreciate your feedback. I'm glad to hear you enjoyed the newly renovated suites and the location of our hotel. I'm also happy you enjoyed all the amenities we offer such as our hot tub, breakfast, and evening social hour. It was nice that you mentioned our beds were nice as they are brand new. I'm... More

Shah Alam
Top Contributor
58 reviews 58 reviews
47 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed July 1, 2014

Well … what can I say, the hotel got better since I stayed here in 2013. The have new renovated rooms, which are better than those I stayed in before – I thought that was already good. The best parts of all – the staff has maintained their professionalism and have been very courteous. It seems that they are working... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Mcbrain, We are very happy you enjoyed our newly renovated hotel. I'm glad you enjoyed the staff service as well. We do pride ourselves as one big family so it was nice to see you mention that. Thank you so much for your kind review. These comments always put smiles on the faces of our team and keep... More

Dallas, Texas
1 review
5 of 5 stars Reviewed June 19, 2014

Recently stayed at this property on a week long business trip! When entering the property you may think it's dated, however, DON'T JUDGE A BOOK BY ITS COVER!! Upon entering the newly remodeled property I was greeted by an awesome front desk staff who went above and beyond throughout my entire stay (And I'm not just saying that because they... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Wow, Chris G! Our team was very excited when we read your review to the staff. Comments like yours are what it's all about for us. We thank you so much for your feedback and we're happy you enjoyed your stay here with us. Thank you for mentioning our Sales Manager, Meghan, in your review. She is great and we're... More

Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014

I stayed in a King suite. Lots of wasted space. The living room was very large, but the bedroom and bathroom were small. Kitchen was nice. Didn't get any dish soap to clean my dishes, but wasn't a major issue. The room felt a little outdated, but it served its purpose. Everything seemed old and very used. Not too comfortable,... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Cheyenne H for your review. We value all of our guests’ feedback and always look for ways to improve on our services. My apologies for the room being dated. We did just finish our full renovation so most items are brand new in the rooms although we do have the same layout. All stainless steel appliances, carpet, furniture,... More

St. John's, Canada
1 review
5 of 5 stars Reviewed June 12, 2014

I had to go to Houston this week for training and I was SO glad that I booked the large queen suite at this Residence Inn. The room layout had lots of space for my mom and daughter to play during the day, updated comfortable furnishing and the location can't be beat. In addition, this Residence Inn had fantastic personalized... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you AliGator82. We greatly appreciate the pleasant feedback. I'm glad you were pleased with our spacious suites and great location. The staff was very happy to hear about the kind comments you left for them. We do hope to serve you again in the near future. Please bring the family back as well. Marco Gonzalez marco.gonzalez@whitelodging.com More

Oslo, Norway
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 23, 2014

A good hotel, with a nice pool. They go for the "home away from home" approach, where you have a kitchen and everything. They also have a barbecue close to the pool, which can be a good idea for some. It's located very close to the galleria in a very good and quiet neighbourhood. It's good for shopping and would... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. We value your feedback and we're excited to hear you enjoyed your stay with us. The staff was happy to hear about how friendly they were during your stay. We share all our reviews with them and this type of review always puts smiles on their faces. Thank you so much and we hope to... More

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Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Street, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn

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