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All 451 Houston hotels

Residence Inn Houston by The Galleria

3.0 of 5 Hotel   |   2500 McCue Street, Houston, TX 77056
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71%
Ranked #86 of 451 hotels in Houston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
James7979 Loveland, Colorado
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101 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Loveland, Colorado
Contributor
19 reviews 19 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are awesomely redone. Can't help but love a fresh tastefully done room. The property is pretty much across the street from the Galleria mall and just a few min from downtown. So great location! Pros: -Did I mention remodled? -Hot tub that's hot and deep -Everything works in fitness room -Good hot breakfast -Dinner 4 nights a week... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you James7979, We greatly appreciate your feedback. I'm glad to hear you enjoyed the newly renovated suites and the location of our hotel. I'm also happy you enjoyed all the amenities we offer such as our hot tub, breakfast, and evening social hour. It was nice that you mentioned our beds were nice as they are brand new. I'm... More

Shah Alam
Top Contributor
58 reviews 58 reviews
47 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed July 1, 2014

Well … what can I say, the hotel got better since I stayed here in 2013. The have new renovated rooms, which are better than those I stayed in before – I thought that was already good. The best parts of all – the staff has maintained their professionalism and have been very courteous. It seems that they are working... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Mcbrain, We are very happy you enjoyed our newly renovated hotel. I'm glad you enjoyed the staff service as well. We do pride ourselves as one big family so it was nice to see you mention that. Thank you so much for your kind review. These comments always put smiles on the faces of our team and keep... More

Dallas, Texas
1 review
5 of 5 stars Reviewed June 19, 2014

Recently stayed at this property on a week long business trip! When entering the property you may think it's dated, however, DON'T JUDGE A BOOK BY ITS COVER!! Upon entering the newly remodeled property I was greeted by an awesome front desk staff who went above and beyond throughout my entire stay (And I'm not just saying that because they... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Wow, Chris G! Our team was very excited when we read your review to the staff. Comments like yours are what it's all about for us. We thank you so much for your feedback and we're happy you enjoyed your stay here with us. Thank you for mentioning our Sales Manager, Meghan, in your review. She is great and we're... More

Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014

I stayed in a King suite. Lots of wasted space. The living room was very large, but the bedroom and bathroom were small. Kitchen was nice. Didn't get any dish soap to clean my dishes, but wasn't a major issue. The room felt a little outdated, but it served its purpose. Everything seemed old and very used. Not too comfortable,... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Cheyenne H for your review. We value all of our guests’ feedback and always look for ways to improve on our services. My apologies for the room being dated. We did just finish our full renovation so most items are brand new in the rooms although we do have the same layout. All stainless steel appliances, carpet, furniture,... More

St. John's, Canada
1 review
5 of 5 stars Reviewed June 12, 2014

I had to go to Houston this week for training and I was SO glad that I booked the large queen suite at this Residence Inn. The room layout had lots of space for my mom and daughter to play during the day, updated comfortable furnishing and the location can't be beat. In addition, this Residence Inn had fantastic personalized... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you AliGator82. We greatly appreciate the pleasant feedback. I'm glad you were pleased with our spacious suites and great location. The staff was very happy to hear about the kind comments you left for them. We do hope to serve you again in the near future. Please bring the family back as well. Marco Gonzalez marco.gonzalez@whitelodging.com More

Oslo, Norway
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 23, 2014

A good hotel, with a nice pool. They go for the "home away from home" approach, where you have a kitchen and everything. They also have a barbecue close to the pool, which can be a good idea for some. It's located very close to the galleria in a very good and quiet neighbourhood. It's good for shopping and would... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your review. We value your feedback and we're excited to hear you enjoyed your stay with us. The staff was happy to hear about how friendly they were during your stay. We share all our reviews with them and this type of review always puts smiles on their faces. Thank you so much and we hope to... More

Sarasota, Florida
Top Contributor
60 reviews 60 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 10, 2014

Check In 4/2/14 - Check Out 4/19/14 This was my first time at a Residence Inn and I was very satisfied with my stay. Not only was the staff friendly and the cleaning crew accommodating, but the location of being by the Galleria Mall was fantastic. The rooms were fresh and comfortable and the shower had plenty of pressure in... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for your feedback. The goal is always to make all our guests feel "Home away from home" and it looks like we met that goal during your stay with us. I'm glad you were able to enjoy all the amenities our hotel has to offer. I would like to apologize for the HVAC cleaning crew. I... More

Houston, Texas
1 review
4 of 5 stars Reviewed May 9, 2014

The minute I arrived here, I felt a wonderful feeling of being home. The entire staff works well as a team. They are very courteous, co-operative & helpful. With the best service in it's class they ensure that your stay is as close an experience to home as possible. The rooms are well laid out, with the best kitchen layout... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your pleasant review. We are happy to hear you enjoyed our staff service. We greatly appreciate the nice comments you had for our newly renovated guest suites and pool area. I do apologize for the air conditioner and refrigerator being noisy in your room. We have taken care of the issue. We are also looking into moving... More

Houston, Texas
1 review
5 of 5 stars Reviewed April 30, 2014

I travel to Houston Almost every few months for business purpose. This facility is Real Home away from my Home. Whole team is so kind and friendly. Location is awesome, just across the street you have Galleria Mall, which is full on Fun & food. Rooms , dining hall are recently renovated to give great living ambience. Evening social hours... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Vivek M Thank you so much for your review. It was great to have you at our hotel and we greatly appreciate the feedback. We are always happy to hear of new ideas from our guests as we are here for you and want you to have that "home away from home" feeling. I'm glad you enjoyed the newly renovated... More

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed April 26, 2014

No words can describe how I am so thankful for this hotel team. They made our vacation in Houston an unforgettable experience. The hotel team works as one family to do everything to make their guests happy. Once I arrived to the hotel, I started to see their smile, help, and warm welcoming. The room was newly renovated. Yes, everything... More

Was this review helpful? Yes
HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for this awesome review. That's the only word I can think of when I read this. I'm glad you enjoyed your stay with us. I was happy to hear that you were able to benefit from our newly renovated suites and hotel amenities. I actually shared your review with our staff this morning during our daily... More

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Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Street, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#10 Green Hotel in Houston #49 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center, or pick up a game of basketball on the outdoor SportCourt. The Residence Inn Houston by The Galleria offers a prime location and newly-renovated amenities to make it one of the top hotels near the Galleria. ... more   less 
Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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