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All 452 Houston hotels

Residence Inn Houston by The Galleria

3.0 of 5 Hotel   |   2500 McCue Street, Houston, TX 77056
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Ranked #63 of 452 Hotels in Houston
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4 of 5 stars reviewed 2 days ago
Triple-CMilo
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110 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One big thing going for this hotel is that it's located very very close to the Galleria. And the second being that it's a Marriott! Arrived and was given a room for the disabled, though I asked for a room change to which they said they didn't have any other as they were sold out...for a reservation I made 6... More

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Corpus Christi, Texas
Top Contributor
94 reviews 94 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly, let's get the obvious out of the way: The location to the Galleria is the best you can get and what you are paying for here. You can literally walk from your room to the Galleria in a bout 60 seconds. That is the biggest feature of staying at the Residence Inn. We stayed here for several days and... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello Chris E, Thank you for feedback. We greatly appreciate it. I'm glad you enjoyed the location. That is definitley a great feature of our hotel. You are correct we do charge $12 for parking a night. We actually charge less than many hotels around the Galleria as they are typically $18 or more. We do hope to see you... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

If you are looking for the most fancy hotel in town, don't come. This is the wrong place. However, if you're looking for affordable rates near to Galleria area, in Houston in a very comfortable inn, oh yeah, you will enjoy Residence Inn. Usually I come here on business, but I would bring my family as well. It has nice... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you for your comments. We greatly appreciate it. I'm glad you enjoyed the many amenities our hotel has to offer. It's always pleasant to see our guests mention our staff. They love that. Always puts a smile on their faces. I did see that you mentioned we offer beer and snacks Monday through Friday. We actually provide this from... More

East Texas
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a former Director of Sales in the hospitality industry I am a little picky. OK, a lot picky. And this property is……AMAZING! It is an older property that has been completely updated and done very well. But the truly refreshing thing about the Residence Inn is the staff. They are literally jumping to help, all the time, every time.... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you ETexas Traveler, We greatly appreciate the very generous review you left for us. We're glad you enjoyed our newly renovated hotel. Our staff was excited to hear about your comments. Tanya was also very excited to hear her name was mentioned on Trip Advisor. It's all about our guests and I'm glad you were able to experience that.... More

Spartanburg
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

If looking for a good business hotel that has clean, spacious rooms and great customer service then take a quick turn off of Westheimer and enter a quiet street where you are a 5 minute walk from the Galleria. I stay at a lot of Marriott properties and customer service is always good. Here it is great. Well prepared food,... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

jh1253, Thank you so much for this amazing review. The staff was excited when we read this to them during our morning meeting. I'm glad you not only found the hotel a convenient location but also mentioned the customer service. We pride ourselves in doing whatever it takes to satisfy every single guest. Thank you again and we look forward... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed September 3, 2014

Its great to stay with a brand that at this particular location has a staff that caters to the individual needs of the international traveler. Ms. Linda Evans at the front desk is phenomenal. More than happy to greet you good morning with the most wonderful smile. Sra is another example of the warm friendly service here. Heidi in the... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Timothy J. We greatly appreciate your feedback. Linda had a big smile on her face when I showed her your review. This is exactly why we do what we do. It's all about our guests and you are right, Linda is a great example of warm and friendly service. I'm happy you enjoyed our breakfast variety. Heidi was... More

Clanton, Alabama
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2014

We were very pleased with this Residence Inn. The unit was roomy, clean and above what you would expect for a normal room. There were two computer work spaces (tables/desks) to work on. The area provided shopping just a block away or so and a nice area to walk around this part of Houston. The breakfast was excellent and the... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Steverin065. That was a very kind review you left us. I'm glad you enjoyed your stay and the location of our hotel. Our staff was thrilled to hear about the comments you left us. We do hope to serve you again in the near future. Take care and have a great day. Marco Gonzalez marco.gonzalez@whitelodging.com More

Loveland, Colorado
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 7, 2014

The rooms are awesomely redone. Can't help but love a fresh tastefully done room. The property is pretty much across the street from the Galleria mall and just a few min from downtown. So great location! Pros: -Did I mention remodled? -Hot tub that's hot and deep -Everything works in fitness room -Good hot breakfast -Dinner 4 nights a week... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you James7979, We greatly appreciate your feedback. I'm glad to hear you enjoyed the newly renovated suites and the location of our hotel. I'm also happy you enjoyed all the amenities we offer such as our hot tub, breakfast, and evening social hour. It was nice that you mentioned our beds were nice as they are brand new. I'm... More

Shah Alam
Top Contributor
58 reviews 58 reviews
47 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 1, 2014

Well … what can I say, the hotel got better since I stayed here in 2013. The have new renovated rooms, which are better than those I stayed in before – I thought that was already good. The best parts of all – the staff has maintained their professionalism and have been very courteous. It seems that they are working... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you Mcbrain, We are very happy you enjoyed our newly renovated hotel. I'm glad you enjoyed the staff service as well. We do pride ourselves as one big family so it was nice to see you mention that. Thank you so much for your kind review. These comments always put smiles on the faces of our team and keep... More

Dallas, Texas
1 review
5 of 5 stars Reviewed June 19, 2014

Recently stayed at this property on a week long business trip! When entering the property you may think it's dated, however, DON'T JUDGE A BOOK BY ITS COVER!! Upon entering the newly remodeled property I was greeted by an awesome front desk staff who went above and beyond throughout my entire stay (And I'm not just saying that because they... More

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HOUGL, General Manager at Residence Inn Houston by The Galleria, responded to this review

Wow, Chris G! Our team was very excited when we read your review to the staff. Comments like yours are what it's all about for us. We thank you so much for your feedback and we're happy you enjoyed your stay here with us. Thank you for mentioning our Sales Manager, Meghan, in your review. She is great and we're... More

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Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Street, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
Number of rooms: 146
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn

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