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All 451 Houston hotels

The St. Regis Houston

5.0 of 5 Hotel   |   1919 Briar Oaks Lane, Houston, TX 77027-3408 (Afton Oaks/ River Oaks)
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85%
Ranked #35 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Bud K Austin, Texas, USA
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  • Reviews (341)
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341 people have reviewed this hotel

Traveler rating
    206
    84
    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Austin, Texas, USA
Top Contributor
83 reviews 83 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice stay excellent a little hidden and not easy to find entrance. but very nice and up to Saint Regis Reputation. Great service and Harry the bartender is fantastic. Try the restaurant the Remington. Great location near freeway. Quite spacious rooms

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Princeton, New Jersey
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I came in from the airport after midnight and left at 8 in the morning, so there was not a lot of time to enjoy this hotel. However, check in was fantastic. The front desk clerk really could not have been nicer. The valet parking was great and the room was excellent. Coffee in the morning was welcome. I will... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for recognizing the St. Regis Houston as the best address in town. Please come back again soon to stay with us. More

Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the St Regis Houston for 8 nights in May. I typically stay here when I come to Houston to visit family who still live here. St Regis is my first choice when I stay in cities where this brand is available. The St Regis NYC is my benchmark…stay there every year. Even though the... More

Was this review helpful? Yes 1
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for sharing your disappointment with your guest room appointments following your most recent stay with us. More

New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is my first tripadvisor review and I am writing it to make sure that others do not have a generally poor experience. I am (perhaps was) a Starwood die-hard, multiple years platinum, etc who booked myself at the St. Regis for 8 consecutive weeks. I expected more from a chain that supposedly prides itself on customer service. - Would... More

Was this review helpful? Yes 2
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

That you for sharing y our recent experience with us. This hotel prides itself on providing only the finest in customer service and accommodations. More

Arlington, Virginia
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2N mid week in a standard room which was very spacious and well appointed (with free internet). The service was absolutely superb, possible the best I have ever experienced. All staff were very professional and helpful. Location is OK (walking distance to Galleria) and no real views to speak of. The hotel interior is very classy, luxurious with... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for choosing to stay at the St. Regis Houston, the best address in Houston and for recognizing its many attributes in service and staff. Please come back to see us again soon. More

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have expectations of Five Star hotels. The St. Regis in Houston does NOT come close to those expectations. Opening the door to the room, I was greeted by a loud rattling of the A/C fan. I asked for a different room and was told that the engineer would take care of the problem. On arrival, he suggested keeping the... More

Was this review helpful? Yes 1
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for sharing your experience at our Hotel. More

Wichita, Kansas
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel and staff were on the whole was adequate for the price. The room service and maid staff were great. The only parking is valet. The valet managed to destroy the electronic ignition key. This presented a problem getting home as I did not have a second key or valet key with me. $100+ later our key was repaired... More

Was this review helpful? Yes 1
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for sharing your concerns with the valet parking services here at the Hotel. This service is an outside contractor and I will share your comments. with them. More

Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 16, 2014

This hotel has the facade of a real St. Regis. The service is not up to par with other properties around the country (never stayed in a SR outside the USA). The finishings are sub-division quality and the carpets are looking tired. I dont see why anyone would pay a premium to stay at this property.

Was this review helpful? Yes 4
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for sharing your observations following your most recent stay at the St. Regis Houston, recognized as the best address in town. More

Merto Ny
Top Contributor
122 reviews 122 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 11, 2014

I have stayed at the St. Regis -Houston many times and always enjoy the experience. The staff is always VERY accommodating, friendly and professional. The rooms are well sized and nicely appointed, although showing signs of wear. This time however, I noticed how shabby the bar and restaurant rooms looked [and even smelled].I was embarrassed to entertain clients here [which... More

Was this review helpful? Yes 1
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

It is always a pleasure to read a review by one of our loyal repeat guests and yes, there is a renovation of the restaurant and bar areas planned soon. Thank you for recognizing some of our wonderful long-tenured associates, Harry and Ron; yes, they do an amazing job. More

Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 29, 2014

The hotel is simple but very nicely decorated. The lobby isn't grand, but intimate with a good feeling. The staff genuinely do go out of their way to deliver the full St. Regis experience and everyone - from the butlers, to the concierges, to the waitress at the pool - really puts in an effort to make you feel welcome.... More

Was this review helpful? Yes 2
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Your comments following your weekend at the St. Regis awe very much appreciated and thank you for recognizing it as the best address in Houston. So glad that you enjoyed a leisurely day at the pool and our Spa associates took such exceptional care of you. The hotel does have transportation close to,the hotel for set hours without reservations. The... More

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Additional Information about The St. Regis Houston

Address: 1919 Briar Oaks Lane, Houston, TX 77027-3408
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Afton Oaks/ River Oaks
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Houston 5*
Reservation Options:
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Also Known As:
The St. Regis Houston Hotel Houston
St Regis Houston
St Regis Hotel Houston

55 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Houston #13 Luxury Hotel in Houston #29 Business Hotel in Houston #33 Romantic Hotel in Houston #46 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The St. Regis Houston is between River Oaks and the Galleria. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler service. ... more   less 
Number of rooms
232

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