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All 454 Houston hotels

The St. Regis Houston

5.0 of 5 Hotel   |   1919 Briar Oaks Lane, Houston, TX 77027-3408 (Afton Oaks/ River Oaks)
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Ranked #43 of 454 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
verito033 Boston, Massachusetts
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365 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I travel quite a bit for work and I have been staying at the St Regis for a few months. The service is simply fantastic. Amy at the front desk is the most wonderful and helpful person - she always has a smile, a kind word and gesture and she makes it always feel like I am really welcome here.... More

Was this review helpful? Yes
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

As a frequent guest of the St. Regis Houston, we greatly appreciate, your complments on our staff, and more specifically Amy and Harry. I could not agree more with your statement, they are both wonderful ambassadors. All of our associates pride themselves on providing excellent service to our guests and anticipating their needs. More

NYC
Contributor
18 reviews 18 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My pet peeve is to be greeted at registration with.."Is this the first time at this hotel?" when you are a repeat customer. Is this age of data mining, I find it inexcusable. The location is terrible. Room is tired and old; no plugs available for mobile deives unless you go under the bed! My room came with butler service,... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you so much for sharing your experience at the St. Regis Houston recently. Your comments are very thought provoking and we will definitely counsel the associates in the area of front desk and housekeeping as to interactions with our guests. I am pleased that the desk adjusted the morning coffee charge for you. The guest rooms were recently renovated... More

Ann Arbor, Michigan
Top Contributor
75 reviews 75 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveled to Houston for a wedding and was completely awed by the excellence displayed in every aspect of this facility and their staff. From the check in process through the departure, we were treated respectfully, without fawning, and without a great sense of urgency to satisfy the customer. Must give a huge shout out to Judy, she handled every aspect... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

As a hotel and wedding guest of the St. Regis Houston, thank you so much for caring enough to share your impressions following a weekend stay with us. The St. Regis Houston prides itself on providing indelible memories for our guests at the best address in Houston. Your praise of our staff, especially Judy, and the excellent cuisine are very... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We live in Houston and were attending a wedding at the Hotel and decided to stay.We booked a Jr suite which was nice.However the service at this hotel is more in line with a Holiday Inn.There was no Butler service.In fact,I was told it only comes with full suites.However,the web site clearly states they come with the Jr Suites.I am... More

Was this review helpful? Yes 1
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you taking the time to share your weekend experince at the St. Regis Houston. Of course, the hotel is pleased to assist with guest's pets, if we are advised in advance of this request and then are able to make the necessary arrangements. Most definitely this hotel is pet friendly as witnessed by a previousl guest's post last month.... More

Austin, Texas
Top Contributor
148 reviews 148 reviews
71 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The St. Regis is one of my favorite hotels. I like the style, the attitude and the service. We were upgraded to a very nice and large room. I wound it to be very well equipped and decorated. The bed was extremely comfortable and made for a great nights rest. The only complaint is the rooms do not have a... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

It is always a pleasure to hear from one of our happy repeat guests at the Hotel and were pleased that you enjoy our pet friendly policy. Yes, the St. Regis Houston is the best address in town with great associates standing ready to assist you, a wonderful fitness center overlooking the pool, the Remington Bar a relaxing oasis for... More

New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Much of my hotel choice is based upon the quality of the hotel gym. Normally, the St. Regis has a large well-equipped and well serviced gym. The Houston property is certainly an exception. The facility has just a handful of cardiovascular machines, so much so that when I was there on a recent Tuesday morning at 6 AM, there were... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for sharing your observations of the fitness center at the St. Regis Houston on your most recent stay. We recently renovated this area with new equipment, etc. but have no plans to expand it as there just isn't space available to do so. I wish that I had better news but for the near future, we have no... More

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

Great location in Uptown, close to great restaurants/shopping. As an SPG Platinum member I was treated especially well and upgraded to a suit, free internet, free breakfast but as usual in the USA & Europe they do not have the complementary happy hour liquor and hot de vours. Hotel and rooms were extremely clean and with all SPG hotels the... More

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StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Always great to hear from one of our recent guests who love the St. Regis Houston for its address, the best in town, the wonderful associates waiting to assist them and great food and beverage outlets. Please come back to stay on your next visit to Houston. More

New York City, New York
1 review
5 of 5 stars Reviewed September 3, 2014

I am a regular at the St Regis in Houston. Great location for business, very attentive service from the concierge to the reception team, the barman, the manager Ron and the doormen David and his buddies. All together the best service in Houston by far and amongst the best in the world. They make me feel at home.

Was this review helpful? Yes
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

What a pleasure to see a review from one of ouf repeat guests; thank you so much for recognizing the great staff at the Hotel for the outstandding serivce they provide. More

New York City -- Greatest City in the World
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 1, 2014

A recent weekend at the St. Regis Houston featured the great St. Regis service you would expect. Everyone was very friendly and courteous. Was upgraded due to SPG Plat status to a nice suite. Room service was good, fast and well-presented as always. Only little nits with this property because I hold this brand to a higher standard. A black... More

Was this review helpful? Yes 1
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Your review following a recent stay at the St. Regis Houston is much appreciated. Thank for recognizing what a phenomenal job our associates do at anticipating the needs of our guests and providiing indelible memories. Yes, the fitness center is not as large as we would like but it has been recently renovated and the equipment updated. Unfortunately due to... More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed August 29, 2014

I travel over 200 nights per year to a lot of cities. I have to say the St Regis Houston is by far the best Hotel by far. From the ease of making a reservation because of Vickie Bellinghuausen, she makes it very easy. I simply call Vickie and it is taken care of. It is a joy to work... More

Was this review helpful? Yes
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for recognizing the St. Regis Houston as the best address in town for service and accommodations; it is always a pleasure to hear from one of our valued repeat guests. I will share your compliments with Vickie; indeed she does an exemplary job with assisting guests with their reservations. More

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Additional Information about The St. Regis Houston

Address: 1919 Briar Oaks Lane, Houston, TX 77027-3408
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Afton Oaks/ River Oaks
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Houston 5*
Number of rooms: 232
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Also Known As:
The St. Regis Houston Hotel Houston
St Regis Houston
St Regis Hotel Houston

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