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Hyatt Place Houston/Greenspoint/IAH Airport

#203 of 469 Hotels in Houston
GreenLeadersBronze level
3.0 of 5
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300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
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Hyatt Place Houston/Greenspoint/IAH Airport
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Ranked #203 of 469 Hotels in Houston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Ivanessa G Clayton, United States
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249 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clayton, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Close to airport with very friendly staff. Hotel airport shuttle was very quick. We enjoyed the outdoor pool and the suite style rooms with refrigerator and microwave. Even though it was a sold out night it was extremely quiet.

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Snohmish
Senior Contributor
44 reviews 44 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed overnight after flying in before boarding a cruise the next day. They have quite nice rooms. The complimentary breakfast is very generous. The shuttle service was efficient and the drivers professional.

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Bracknell, United Kingdom
Top Contributor
216 reviews 216 reviews
43 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's been many years since I have stayed in any Hyatt hotel. That's not because they are bad, I happen to like the brand, but because they haven't been price competitive, compared to other brands. This was my first stay at a Hyatt Place, which seems to be a moderately priced brand aimed at competing with the likes of Hampton... More 

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Austin, Texas
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here overnight due to an overnight layover and they only thing I can say positive about this place was the free shuttle ride to and from the airport! We ordered soup and salads once we got in at 850pm and were told it would only be 15 minutes! Seeing how we were the only 3 people in the... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Michael C, Thank you for taking the time to fill out an online review about your recent stay with us. Also, thank you for your positive feedback on our complementary shuttle service to and from Bush IAH. I do however want to apologize again for the long wait time for your food that night. I recall myself being the one... More 

Georgetown, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel in conjunction with our cruise. We were highly impressed with all aspects of this hotel. The shuttle service was convenient with a most friendly and helpful driver. Check-in was quick. Our suite was squeaky clean. Breakfast was very good.. What more can I say?? We would definitely stay at this hotel again.

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Mary H, Thank you for taking the time to fill our an online review about your recent stay. We greatly appreciate all of the kind words and comments you made about our property here at the Hyatt Place Bush IAH! Feedback such as yours brings us great joy here, and it has been spread to every department. We look forward... More 

Burnaby, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The front desk staff and shuttle driver are very friendly and helpful.Our shuttle driver, Louie, was very friendly and gave very good recommendation for restaurant. Whenever we transit through IAH will stay here again.

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

HumphgreyM, Thank you for taking the time to fill out an online review about your previous stay here at the Hyatt Place Bush IAH! thank you for your kind words about our front desk staff, and shuttle driver Louis. I will be sure to pass this specific comment on to him! We look forward to you staying with us here... More 

Georgetown, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We selected this hotel because we needed a place with shuttle service to the airport (IAH) and where we could leave our car while on a cruise. We were allowed to park close to the main entrance which gave us a lot of peace of mind. The very friendly and helpful staff (including the shuttle driver) made our two nights... More 

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lafayette,la
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Huge room friendly front desk Staff, kitchen staff was very ghetto and not friendly seems like she was upset people was eating,needed gloves and a hair net, food. Was ok Anyway clean staffing was friendly even if they didn't understand English would stay again

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Sweetleelee, Thank you for taking the time to fill out an online review. We want to thank you for your kind words about our rooms, and front desk staff. I want to apologize on behalf of the inappropriate behavior you may have witnessed in the kitchen area, this issue has been addressed, and action has been taken on the health... More 

Ocala, FL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room is big and clean. The bathroom is big and nice. The couch is very comfortable. The breakfast is not too bad, a little better than what you usually think for complimentary. Overall, we really enjoyed our stay with the Hyatt and Staff.

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Simone F, Thank you for taking the time to fill out an online review about your previous experience at our property. I want to thank you on behalf of everyone here at the Hyatt Place Bush IAH! It's reviews like this that keep us pushing forward in providing great customer service. We hope to be your hotel of choice the... More 

Bonita Springs, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is convenient to the Houston Bush airport and pretty easy to get to off of I-10. Our experiences at Hyatt Places has always been very good, but our particular room on this trip had a noisy, well worn looking air conditioner that detracted from our otherwise good experience. The AC worked well, but it was just noisy/rattly. I... More 

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

JoshuasGpaw, Thank you for taking the time to fill out a review about your stay with us here at Hyatt Place Bush IAH. We are happy to hear you had such ease getting around our property. I am sorry to hear that your AC unit was not up to par. This issue has been passed on to our maintenance department... More 

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