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Hyatt Place Houston/Greenspoint/IAH Airport

3.0 of 5 300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
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Hyatt Place Houston/Greenspoint/IAH Airport
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Hyatt Place Houston/Greenspoint/IAH Airport
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216 reviews from our community

Traveler rating
    51
    72
    44
    29
    20
See reviews for
45
47
27
72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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1 review
1 of 5 stars Reviewed 1 week ago

So Hyatt pretty much doesn't care. I tried booking with the Hyatt Website Monday January 19. The website was down so I went to Travelocity to find out if there was vacancy. Booked and stayed, and told no credit for the stay on Gold Passport because I booked with Travelocity. I thought this to be unfair as the website was... More 

Was this review helpful? Yes
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Barry W, Thank you for feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. As a loyal customer with us, we would like to hear more from... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The rooms are nice and large with sitting area. The shower has a partial glass wall which did allow alot of water out of the shower. The climate control is a window unit which was a little loud at times. The staff was fantastic and check in was a breeze. Overall right around what I expected.

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Thank you for taking the time to fill out a review. We are glad to hear that you enjoyed the nice large rooms and fantastic staff. We also appreciate the feedback regarding the issues you encountered and will address them. We thank you for your patronage and look forward to seeing you again. Alberto Hernandez General Manager More 

Gainesville, Texas
Top Contributor
261 reviews 261 reviews
91 hotel reviews
360 helpful votes 360 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and made us feel very welcome. We got checked in quickly and had no issues; our room was very nice and comfortable. We loved have a nice sofa sectional to relax on and the king bed was comfortable. The only thing we didn't like was the shower and toilet area were extremely small and you... More 

Was this review helpful? Yes 1
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

The staff was very friendly and made us feel very welcome. We got checked in quickly and had no issues; our room was very nice and comfortable. We loved have a nice sofa sectional to relax on and the king bed was comfortable. The only thing we didn't like was the shower and toilet area were extremely small and you... More 

Grand Cayman
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 18, 2014

The rooms are good an staff friendly. It is 20 mins from the airport and a pain waiting for shuttle - taxi is 27 dollars . Ok for 1 night in transit nothing more. Price was decent but there are closer cheaper hotels nearer the airport. Breakfast closes at 9.30 am so be aware of that.

Was this review helpful? Yes 2
toronto
Top Contributor
88 reviews 88 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 17, 2014

service was good and place is clean my room was a bit musty but when I turned off the ac it was better like I said okay for a night food was also so so but the staff were pleasant and helpful no five star property here

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Thank you for taking the time to fill out a review. We are glad to see you enjoyed the clean rooms and good service. We hope to be your choice the next time your plans take you to Houston. Alberto Hernandez General Manager More 

Abilene, Kansas
1 review
5 of 5 stars Reviewed December 11, 2014

like my tittle said its the best hotel i've stayed in and the service was so nice and the rooms were so nice and clean and the beds were comfy and i even had to sleep on the couch once ( family problem not hotels) and it was still comfy it had to be one if not the best hotel... More 

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Thank you for taking the time to fill out a review. We're glad you enjoyed our great service and clean rooms. We appreciate your patronage and look forward to having you stay with us again. Alberto Hernandez General Manager More 

Honolulu, Hawaii
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 9, 2014

Stayed in this hotel twice for layovers between vacation and work related trip. I never really give chain hotels high marks as you generally know what you will get before arriving. This hotel was no different, but the rooms were very roomy and clean. There was a couch/sitting area and desk separate from the sleeping area, which was very nice... More 

Was this review helpful? Yes 1
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Thank you for the feedback. We are glad you enjoy the clean spacious rooms. We appreciate being your first choice when you come to the area. Next time you're in town, stop by my office to say hello. Alberto Hernandez General Manager More 

Shreveport, Louisiana
Contributor
20 reviews 20 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stay here once every two-three months for business and the staff is always very helpful and accommodating. Rooms are clean, nothing fancy. Starbucks coffee available in the snack shop downstairs. Free breakfast not very impressive.

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Pat, We appreciate the continued loyalty and patronage to the hotel. We are glad the staff is taking great care of you. Stop by my office next time you're in town. I would love to introduce myself and hear your specific feedback regarding breakfast. Alberto Hernandez General Manager More 

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 20, 2014

The hotel was adequate, but I expected a Hyatt Place to be a little less run down. The furniture in the lobby area was a little distressed, and there were red stains all over the carpet in our room. One night we returned to the room and noticed water dripping from the ceiling in the bathroom. We notified staff and... More 

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

We appreciate the feedback and time you took to complete a review. We are sorry that your stay was not enjoyable. There was an unforeseen leak that occurred and necessary steps were take to ensure your safety and well being. We apologize that you were inconvenienced as a result. You will be happy to know that repairs were made to... More 

Leesville, Louisiana
1 review
5 of 5 stars Reviewed October 30, 2014

The staff was friendly and very helpful. The room was large with comfortable beds. Really enjoyed the big TV. The bathroom was a little small. The breakfast they serve in the morning was awesome. I will use this hotel again.

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

We appreciate the time you took to fill out a review. I will be sure to inform our staff about your kind words regarding the great and helpful service. We thank you for your patronage and look forward to seeing you again. Alberto Hernandez General Manager More 

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Additional Information about Hyatt Place Houston/Greenspoint/IAH Airport

Address: 300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Houston/Greenspoint/IAH Airport 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Houston
Houston Hyatt
Hotel Style:
#17 Green Hotel in Houston

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