We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Houston hotels

Hyatt Place Houston/Greenspoint/IAH Airport

3.0 of 5 Hotel   |   300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Double Your Points
Hyatt Place Houston/Greenspoint/IAH Airport
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hyatt Place Houston/Greenspoint/IAH Airport to your Saves list
Ranked #225 of 458 Hotels in Houston
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Judy H Kalamazoo, Michigan
Write a Review

223 reviews from our community

Traveler rating
    54
    74
    45
    30
    20
See reviews for
46
50
28
74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (53)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (65)
All months
Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

We stayed here both before and after a recent cruise. Hotel shuttle arrived quickly after we called from the baggage claim. (We used Uber to get to and from the cruise port.) They allowed us to leave our winter gear in a locked luggage room so that lightened our load a bit for the ship, and we just picked it... More 

Was this review helpful? Yes
El Paso
Top Contributor
61 reviews 61 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed staying here. The rooms were very nice and spacious and clean. The staff was very friendly and helpful. We thought the breakfast was very good. They have a good variety, scrambled eggs, sausage, cereals, yoghurts, bread and pastry and fruit. There was a mixup with the hotel shuttle so they told us to take a taxi and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

very good hotel, nice breakfast, kind staff, near IAH a/p, good suttle service. No any shops or malls nearby. too far from the downtown , a loud highway nearby. the overall impression - it is a good hotel to stay a night.

Was this review helpful? Yes
Eagle River, Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoy the Hyatt Place. Great linens and comfortable rooms. April, at the front desk is a real gem!! I had a horrible travel day, took it out on her (I'm so ashamed) and she did everything to help me turn it around. That kind of customer service will have me going back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

AKburdy, Thank you for taking the time to fill out a review about us. We are happy to hear you felt very comfortable in our rooms. Being an airport hotel we completely understand the aggravation of traveling all day long, so thank you for your kind words about April. I will be sure to pass this along to her! We... More 

Hawkesbury Ontario
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying here overnight on my way for a Cruise.It was booked for me by the travel Agent taking care of my travel and Cruise.In the past I have quite often been disappointed in Hotels that Travel Agents have chosen because they are always trying to find the best price they can to make their package... More 

Was this review helpful? Yes
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Northern Rubicon, Thank you for taking the time to give us such great feedback. We are delighted to know that you were able to stay with us through your travel agent. Thank you for your kind words about our staff and breakfast. On the issue about the automated prompts when calling, we are looking into updating this so it is... More 

Worcester
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel was nice. Good size rooms. Exceptional staff. They helped me after I'd lost my credit card. The only negative thing is the location. I was told by friends who live in Houston that it's not recommended to walk around the area after dark due to a high crime rate in the area.

Was this review helpful? Yes
portland, or
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We got in late - midnight. - and were checked in very quickly. Our room smelled like cigarette smoke. I mentioned this the next morning, to ensure we were not billed the fine. The response was a rude, "did you report this when you got to your room?" We did not because we were there for less than 10 hours... More 

Was this review helpful? Yes 1
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Thank you for taking the time to fill out an online review. We sincerely apologize your room smelled like cigarette smoke. As you know this is a non smoking property, so it is very discouraging you had to sleep through that. It is completely understandable that you did not report is as soon as possible that late at night, and... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

The customer service at the check in counter went above and beyond. For starters we came in 4 hours before standard check-in time and they worked to quickly get a room ready for us. When my flight was canceled the next day, the staff worked to get me a great rate for an extra day. I first tried to go... More 

Was this review helpful? Yes
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Matt V, Thank you for taking the time out of your day to give us such an amazing review! We are more than happy that we were able to accommodate you, especially with such an early check in. Also, thank you for your kind words about our front desk staff, we hope to be your choice the next time your... More 

1 review
1 of 5 stars Reviewed January 21, 2015

So Hyatt pretty much doesn't care. I tried booking with the Hyatt Website Monday January 19. The website was down so I went to Travelocity to find out if there was vacancy. Booked and stayed, and told no credit for the stay on Gold Passport because I booked with Travelocity. I thought this to be unfair as the website was... More 

Was this review helpful? Yes
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Barry W, Thank you for feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. As a loyal customer with us, we would like to hear more from... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 15, 2015

The rooms are nice and large with sitting area. The shower has a partial glass wall which did allow alot of water out of the shower. The climate control is a window unit which was a little loud at times. The staff was fantastic and check in was a breeze. Overall right around what I expected.

Was this review helpful? Yes
Alberto H, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Thank you for taking the time to fill out a review. We are glad to hear that you enjoyed the nice large rooms and fantastic staff. We also appreciate the feedback regarding the issues you encountered and will address them. We thank you for your patronage and look forward to seeing you again. Alberto Hernandez General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Place Houston/Greenspoint/IAH Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Houston/Greenspoint/IAH Airport

Address: 300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Houston/Greenspoint/IAH Airport 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hotwire, Hyatt Hotels Corporation, Priceline, Odigeo and Tingo so you can book your Hyatt Place Houston/Greenspoint/IAH Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Houston
Houston Hyatt
Hotel Style:
#17 Green Hotel in Houston

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (22)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Bathroom (5)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay