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Hyatt Place Houston/Greenspoint/IAH Airport

#165 of 470 Hotels in Houston
GreenLeadersBronze level
3.0 of 5
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300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
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Hyatt Place Houston/Greenspoint/IAH Airport
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Ranked #165 of 470 Hotels in Houston
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
eiler517
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was a stop-over for us, as we had overnight layovers to our final destination and back home. The staff was very responsive and courteous. The breakfast staff made sure our needs were met when alerted to an issue with the beverages, and they promptly fixed the issue. I so appreciated their attentiveness to the guests. On our way... More 

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Topeka, United States
5 of 5 stars Reviewed 5 days ago NEW

Staying here is like a four star experience. The staff was absolutely the most courteous, kind, helpful, and genuine I've encountered anywhere. The complimentary breakfast is so much more than you expect . Katrina and the staff create a homemade breakfast that is beautifully presented and delicious.

Review collected in partnership with Hyatt Hotels

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MESQUITE
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was clean, the staff very professional and friendly but best of all for a dedicated dog mom was the grassy area in the back! Nicely maintained, no stickers or weeds!! It is important to us that our pets are accepted and have places to exercise after a day of travel.

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Ira G, Thank you for taking the time to fill out an online review about your previous stay. As a dog lover myself, and most of the staff here, we loved to hear how accommodating we were for your pet! It is important to us that we are able to meet the needs of all here at the Hyatt Place... More 

Hungary
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights, to relax after a ransatlanti flight and before a road trip. Chose this location because of the airport shuttle, the vicinity of a shopping mall, the swimming pool and its price. The hotel met our requirements completely. The room was spacious, the airport shuttle efficient., staff very helpful and courteous.

Review collected in partnership with Hyatt Hotels

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Christian L, Public Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Norbert T, Thank you for taking the time to fill out an online review about your previous stay here with us at the Hyatt Place Bush IAH. We are delighted to hear that we were able to accommodate your every need, and expectations! If you come back to the North Houston area, we would love to have you stay with... More 

Dublin, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Location was near Houston International Airport, and also provides extended parking for customers who are traveling. Location is beautifully landscaped. Rooms are large, clean, and very attractively furnished. Breakfast was very nice with a good assortment of food served attractively, with comfortable , clean seating. Servers, cook, and other personnel were helpful and upbeat.

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Christy K, Thank you for taking the time to fill out an online review about your previous stay. We greatly value all of your positive feedback! comments such as yours give us great joy in continuing to provide excellent service here at the Hyatt Place Bush IAH. We look forward to being your hotel of choice in the future. More 

Seoul, South Korea
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our favorite place near the IAH airport for a completely reasonable rate. The rooms were large and had an L shaped couch that was great for lounging and felt like a separate room. I think the couch folded out for extra bedding as well. Free parking and fantastic hot breakfast that came out fresh. The staff was all very nice... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Matthew M, Thank you for taking the time to fill out an online review about your recent stay here at our hotel. It makes us so happy to hear that we are your favorite property located near the airport. It is especially delighting to know how all of our staff was very accommodating to you. It pleases us to hear... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was so convenient to the airport (IAH). We originally booked it for the great price and breakfast service but it ended up being such a pleasant experience. The staff was incredibly nice and helpful and made us feel welcomed after a long trip. They have 24/7 dining service that allows you to relax and the rooms are very... More 

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Maria P, Thank you for taking the time to fill out an online review about your recent stay here at the Hyatt Place Bush IAH. We are happy to hear how conveniently located our hotel is from the airport for you, and how incredible our customer service was. We look forward to seeing you having drinks and food at our... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a small venue hotel, with room and food and beverage service arranged in the lobby area -- though well-arranged, food well prepared, and with a consistently friendly and helpful staff. The room was, for me, spacious, well-designed, and quiet. Reliable wi-fi, and shuttle bus for area transit, Uber car to the door in a few minutes for longer.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Paul James D, Thank you for taking the time to fill out an online review about your recent stay at our property. We are pleased at how accommodating our hotel was for you, especially the staff here. Come see us again next time you are in Houston! More 

Texas
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here. The person at the front desk, Amanda was very friendly and ready to help. Same with breakfast staff in spite of a very busy early Saturday morning. Breakfast was good, rooms were clean. About the only thing that could be improved for a family stay was two queens instead of 2 full size. There is... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

norzee, Thank you for taking the time to fill out an online review about your recent stay here at the Hyatt Place Bush IAH. I will be passing on these wonderful comments to Amanda and our breakfast staff! I apologize our bed types weren't as expected, but im happy to hear we were able to accommodate and that you will... More 

Adairsville, Georgia
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been more and more disappointed with the Hyatt Place brand. This is the 2nd Hyatt Place that has been sub par. Let me be clear, the staff was A1. The grounds were impeccable. Internet access speeds good (4 Mbps upload and download speed). The room I had was quite worn, with tears in the furniture, spots on the... More 

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James G, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Dear DDustin, My name is James Gardner and I am the new General Manager. I have currently taken over this property officially July 1st. I do apologize for the your visit being less than satisfactory. I know you feel like nothing will change, but you have my word that I truly do value our customers feedback and I do take... More 

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