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Hyatt Place Houston/Greenspoint/IAH Airport

#162 of 473 Hotels in Houston
GreenLeadersBronze level
3.0 of 5
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300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
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1 room 1 guest
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Hyatt Place Houston\/Greenspoint\/IAH Airport
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296 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fairfax, United States
5 of 5 stars Reviewed 3 days ago NEW

This is my second stay at a Hyatt Place and each one has exceeded my expectations in providing guest services. The rooms are clean, comfortable and the design layout provides plenty of space for a restful stay.

Review collected in partnership with Hyatt Hotels

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West Monroe, La, United States
5 of 5 stars Reviewed 4 days ago NEW

Although I was checking in at a busy time, I was greeted promptly and checked in quickly. I always enjoy staying at the Hyatt because you get a high end room feel without the extra charges for breakfast and internet.

Review collected in partnership with Hyatt Hotels

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Woodbury, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

First off the staff here were excellent. Very very friendly and helpful. That was the good news......for the bad, this property is in major need of repair. Moldy smelling rooms, hallways were at or near 100 degrees as there is no a/c in the corridors. In the dining area the chairs are stained, tables had large chips and scratches. This... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Dave M, Thank you for your feedback in regards to your recent stay here at the Hyatt Place Bush IAH. As we take pride in delivering a memorable hotel experience; we have fallen short of that goal during your recent stay. Please accept my sincere apology for the heat in the hallways as we are in the process of replacing... More 

Travelers are raving about these Houston hotels

Grapeland, Texas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff at this hotel from front desk to shuttle driver genuinely seemed to care about people. Even when our flight caused us to arrange a shuttle earlier than the posted breakfast times, the front desk staff offered to get us something at no cost.

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Matt R, Thank you for such great feedback about your recent stay here at the Hyatt Place Bush IAH! We pride ourselves on delivering a great hospitable guest experience, and it seems we have achieved and exceeded that goal. We hope to have you stay with us again in the future. Thank you again for your patronage! Regards, Christian Locke. More 

National Capital Territory of Delhi, India
1 review
1 of 5 stars Reviewed 1 week ago

Hyatt Place is not crediting back the security deposit even after a week & a half of checkout and nobody is able to answer why. The staff is avoiding questions & not at all helpful, they are transferring calls from one department to another with nobody taking responsibility. They can not provide a simple transaction no. by which the security... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Indianagal2015, . Thank you for taking the time to provide us with feedback regarding your recent stay. After reading this review over and over again, offering an apology seems will do no justice to what you seem to have experienced here at our property. Just to explain how incidentals work here, and at just about all hotels, a hold (authorization)... More 

Beaumont, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

I think Hyatt Place Bush Intercontinental was great. The rooms were clean, the staff was friendly and my kids were comfortable in the 2 bedroom suite. We loved it. The hotel was near several good restaurants and places for the family to go.

Review collected in partnership with Hyatt Hotels

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Donna T, Thank you for taking the time to give us a review about your recent stay. Your kind words about the cleanliness of the room will be passed on to the housekeeping department! We thank you for your patronage and look forward to you staying with us in the future. Safe travels! Regards, Christian Locke. More 

New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hyatt place is a good hotel for a short stay for traveller staying in Houstan for the purpose of transit. the place is about 15-20 minutes drive from Houston Airport. It has all basic amenities needed for an over night stay.

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Cparora, Thank you for taking the time to send us your feedback regarding your recent stay at the Hyatt Place Bush IAH. We are delighted that we were able to accommodate you during your short stay, and that that short drive to the airport was convenient for you. We look forward to your patronage again in the future, and hope... More 

cleveland
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place was more than adequate for a night close to the airport. The staff was very friendly and helpful. Hooked me up with the shuttle in the morning, it was timely. The room was clean, gave me a snack bag late at night.

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Cometman, Thank you for taking the time to provide us with such excellent feedback regarding your recent stay with us. What I liked most about your review was that a Gallery Host exceeded your expectations by providing you an amenity snack bag at check in! We truly pride ourselves in customer service. Your tip on getting a lower floor due... More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a nice comfortable stay at a great rate for the four of us. The staff was friendly and helpful. The hotel had a nice gym facility and an outdoor pool. The breakfast was also nice. We did not use the shuttle, but it was readily available with the airport only a 10 minute drive away.

Review collected in partnership with Hyatt Hotels

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Farmers Branch, TX, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel chain, Hyatt Place consistently delivers clean rooms with good beds for a low price. We have stayed in them in Houston, San Antonio and elsewhere and the outcome is always good. My family and I were completely comfortable both in the room and in the lobby. We will look gladly upon an opportunity to stay in a Hyatt... More 

Review collected in partnership with Hyatt Hotels

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