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All 451 Houston hotels

Hyatt Place Houston/Greenspoint/IAH Airport

3.0 of 5 Hotel   |   300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
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Ranked #234 of 451 hotels in Houston
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A recent review
5 of 5 stars reviewed 2 days ago
Java H Winston Salem, North Carolina
  • Reviews (196)
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196 people have reviewed this hotel

Traveler rating
    49
    65
    36
    27
    19
See reviews for
39
45
26
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

My friends and I stayed here for 3 nights while attenting the Deeper conference in Houston. I was really impressed with the front dest staff from the moment I arrived. They made an accommodation for me since my friend's flight had been delayed, they spoke every time we left and arrived at the hotel and they were personable and friendly... More

Was this review helpful? Yes
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I recently stayed here while he was on business. The rooms were very clean, all the staff very professional and very willing to help (even the manager took the time to check me in - impressive because I could have waited another 3 or 4 minutes and an agent would have been free). Very friendly overall and... More

Was this review helpful? Yes
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Dear Bjp6, Thanks for taking time to share your experience. We do hope you will stay with us again soon. And if you did not get a chance, make sure you take time to relax by the pool. It is a nice way to wind down after your boyfriend is done with his business for the day. Sincerely, Barbie DeLeeuw,... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My friend and I were there to attend a Nat'l Jr Olympics Track meet to watch my granddaughter on July 23, 2014. We chose this hotel because of the location but after reading your online reviews almost changed our mind. However, we decided to give it a try and were both extremely pleased! After arriving at hotel we were surprised... More

Was this review helpful? Yes
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Hi Bjp6, Thank your for taking time to share your experience. It was a pleasure to be there during the junior Olympics. It was a pleasure seeing the excitement on the kids faces each day. We do hope you have a reason to visit us again. Sincerely, Barbie DeLeeuw, general manager. More

Marburg, Germany
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was pretty typical except a few things. The staff was not very nice. I arrived to check in after 3:00pm and there were several people waiting for the rooms to be cleaned yet. Every other hotel can get their cleaning done by then, so I don't know why I had to wait for my room after a very... More

Was this review helpful? Yes
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Hi ajlogan3, Thanks for taking time to share your experience. We take all comments as yours seriously and we will use them for training purposes. We do hope we get the opportunity to serve you in the future. Sincerely, Barbie DeLeeuw General Manager More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel when we got bumped from our flight. The airport put us here for free. The beds were extremely comfortable, rooms were very clean, and the pool was also very clean. I would highly recommend this hotel- especially if you are here on a layover from a connecting flight.

Was this review helpful? Yes
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Hello Lovebeingamom, It can be aggravating to be stranded when traveling. I have experienced it myself. It is nice to hear that we were able to provide you with alittle comfort during this time. We do hope you come stay with us again. Thanks Barbie DeLeeuw, General Manager More

Tokyo, Japan
Top Contributor
116 reviews 116 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The room was comfortable, clean and quiet. However, this wasn't up to the same standards as other Hyatt Place hotels. The service from the employees was kind of busy and cold, too business like. The rooms are big, but dated. Some of the tiles needed to be replaced, rusted metal in places. There is virtually no blanket or comforter on... More

Was this review helpful? Yes
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Dear Michael B., I was happy to hear your room was comfortable. I also want to thank you for informing us of the issues you had with the service you recieved. This is something we are in the process of improving. We hope you will give us another chance to see the improvements. Regards, Barbie DeLeeuw, General Manager More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago via mobile

I had booked a meeting room and guest room over a month in advance. When I arrived and said I'd like to be shown to my meeting room the staff whispered amongst themselves and finally made some clumsy excuse without ever outright stating that they had lost my reservation. While they were certainly friendly enough, it seems that management oversight... More

Was this review helpful? Yes 1
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Dear 39047Traveler, Thank you for taking the time to share your experience. I want to reassure you that we are listening. We currently have made some staff changes and other steps necessary to guarentee the needs of the guest are the priority. We do hope you will stay with us again. Sincerely, Barbie DeLeeuw, General Manager More

Austin, Texas, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 30, 2014

This hotel by far was the most disgusting, most filthy hotel that I have ever been to in visiting the Hyatt Branded Hotels. The room smelled like mildew, the towels were old and over used. The breakfast was cold, and very well could have been re-warmed from the previous date. The food itself was not replenished (french toast) for quite... More

Was this review helpful? Yes 1
Barbie D, General Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Hello Netza G. I am saddened to hear of your stay with us. We want to deliver a home away from home experience. Your comments today will help us with training purposes. Thanks again for sharing. Sincerely, Barbie DeLeeuw, General Manager More

Utah
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 26, 2014

We are a family of 6 and this looked like a great place. The room was great and fit our family. However, the "free airport shuttle" has limited hours and so if your flight comes in late evening, plan on adding another $25 to the rate as you are forced to take a taxi. I assume the shuttle does not... More

Was this review helpful? Yes
Denver, Colorado
Top Contributor
61 reviews 61 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed June 22, 2014

I arrived at Bush Intercontinental in Houston on June 7 at 10:30 pm. After getting baggage I called the hotel at 10:46 pm. The phone rang and rang and rang. No answer. At 10:48 I called again. A person answered the phone and I told them I was needing transport from the airport. The lady told me the shuttle was... More

Was this review helpful? Yes 1
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Additional Information about Hyatt Place Houston/Greenspoint/IAH Airport

Address: 300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Houston/Greenspoint/IAH Airport 3*
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Also Known As:
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Houston
Houston Hyatt

47 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Green Hotel in Houston #234 Spa Hotel in Houston
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Number of rooms
128

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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