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Hyatt Place Houston/Greenspoint/IAH Airport

#216 of 468 Hotels in Houston
GreenLeadersBronze level
3.0 of 5
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300 Ronan Park Place, Houston, TX 77060 (Formerly "AmeriSuites")
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Hyatt Place Houston/Greenspoint/IAH Airport
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Ranked #216 of 468 Hotels in Houston
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Florentino G Las Vegas, United States
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231 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Spacious rooms, comfy beds, delicious food, good snack variety, and a really great friendly staff, what more do you need?! Go ahead and book em....... If you're looking for a goodnight a rest and feel welcomed.. Well... I dare you to enjoy this place!! Four out of five would say they really enjoyed this place... The fifth well.... They were... More 

Review collected in partnership with Hyatt Hotels

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Maryland
Top Contributor
88 reviews 88 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night due to weather delay at the airport. Total Room w/tax: $127.53. Room: 311 Rooms were OK in size, this hotel is a remodel into Hyatt Place - needs work. - Bathroom tile was not grouted. - Rust on towel bar. - Beds not very soft. Over all this place is OK for a quick stop,... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Burrowbk, Thank you for taking the time to fill out a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We hope you would give us another try in the future. Safe travels. More 

1 review
5 of 5 stars Reviewed 1 week ago

Nice spacious rooms, comfortable bed, great service, and clean! The staff is very courteous, nice, and attentive. I would definitely go back to stay there. I tried the breakfast and the food was a nice change over what other places provide. I tried the Grab and Go food and found the club sandwich amazing. Wish I had one right now.

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Senior Contributor
49 reviews 49 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed a place to sleep during a long flight connection. Knowing that Hyatt is normally a pretty comfortable place to have short stays, convenient for business travelers, and usually of a similar standard, we decided to spend our 10 hours in this hotel, pretty close to the airport. So we made a quick reservation. The staff is very receptive,... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Travelholica, Thank you for taking the time to fill out a review about our property. I want to thank you for acknowledging the hard work our staff put in, especially your kind words about April. We strive to give top notch customer service, and are pleased we delivered that to you. I am however disappointed you found the quality of... More 

cypress
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Manager Christopher was amazing! He was very helpful in providing transportation from airport to hotel by taxi since one of their shuttles was out of order. We had a fast check in and the their shuttle took us to find a place for dinner that night. Rooms are clean and spacious. Breakfast is great!

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

MCMCCypress, Thank you for taking the time to fill out a review. We are very happy to hear how accommodating and helpful Christopher was, I will be sure to pass this along to him. Thank you for your kind words about our rooms and breakfast as well. We appreciate your patronage and look forward to you staying with us in... More 

Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had just missed an airport shuttle and believe it or not the girl at the desk came and picked me up before the shuttle I missed got back so I wouldn't have to wait!! Now that's service, my big regret is that although I asked her name after 7 days on a cruise I forgot it. Everyone there was... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

intheair48000, Thank you for taking to time to send us a review about your experience here. It is delighting to know how accommodating our shuttle service was to you. I will be sure to get with the ladies who worked that night to pass on this information to them. We hope to be your hotel of choice next time you... More 

Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

We stayed here both before and after a recent cruise. Hotel shuttle arrived quickly after we called from the baggage claim. (We used Uber to get to and from the cruise port.) They allowed us to leave our winter gear in a locked luggage room so that lightened our load a bit for the ship, and we just picked it... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Judy H, Thank you for taking the time to fill out an online review about our property. We are happy to know we were able to lighten your luggage load while traveling on your cruise, we know how nerve wrecking it must be to have to haul all of that luggage all over the world. I was particularly happy to... More 

El Paso
Top Contributor
63 reviews 63 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 4, 2015

We really enjoyed staying here. The rooms were very nice and spacious and clean. The staff was very friendly and helpful. We thought the breakfast was very good. They have a good variety, scrambled eggs, sausage, cereals, yoghurts, bread and pastry and fruit. There was a mixup with the hotel shuttle so they told us to take a taxi and... More 

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

Tequla777, Thank you for taking the time to fill out a review about our property. We are delighted to hear how much you enjoyed staying at our property. Thank you for your patronage, and we hope to be your hotel of choice if you ever find yourself in Houston again. Safe travels! More 

1 review
5 of 5 stars Reviewed March 4, 2015

very good hotel, nice breakfast, kind staff, near IAH a/p, good suttle service. No any shops or malls nearby. too far from the downtown , a loud highway nearby. the overall impression - it is a good hotel to stay a night.

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Eagle River, Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I enjoy the Hyatt Place. Great linens and comfortable rooms. April, at the front desk is a real gem!! I had a horrible travel day, took it out on her (I'm so ashamed) and she did everything to help me turn it around. That kind of customer service will have me going back.

Review collected in partnership with this hotel

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Christian L, Guest Relations Manager at Hyatt Place Houston/Greenspoint/IAH Airport, responded to this review

AKburdy, Thank you for taking the time to fill out a review about us. We are happy to hear you felt very comfortable in our rooms. Being an airport hotel we completely understand the aggravation of traveling all day long, so thank you for your kind words about April. I will be sure to pass this along to her! We... More 

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