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Houston Marriott North

3.5 of 5 255 N Sam Houston Pkwy East, Houston, TX 77060
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Houston Marriott North
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Houston Marriott North
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282 reviews from our community

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    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Houston Marriott North
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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 20, 2014

Hotel is conveniently located near the airport and the Greenspoint area. Older property but typical for the area. Individual room AC units, bathtub/shower combo rather than individual walk in shower. Comfortable beds. Helpful staff Very good restaurant. Do not plan on walking around the area, especially at night. This is not a walking district. Hotel does have security in the... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

The Houston Marriott North appreciates your review, Flylow47! We are thrilled that you enjoyed your stay and that you experienced our excellent customer service! We look forward to hosting you during your next trip through Houston! Happy travels! More 

Raleigh, North Carolina
1 review
2 of 5 stars Reviewed November 15, 2014

I arrived at around 8 PM on a Tuesday and found a lot of confusion at the front desk even though they were only checking in 2 guests. While I was waiting in line, a third member of the staff came out but didn't appear to have a computer to work on and then looked confused as to whether to... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Sear2J, Thank you so much for your feedback about our hotel. We truly appreciate your taking the time to let us know how we can improve our hotel to meet your needs. That being said we are currently working to improve the closets in our corner rooms by adding a rod, instead of just the hooks as you experienced.... More 

College Station, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Had a great time - friendly staff. The cat show had lots of room to spare. the hotel set up a nice lunch bar for the group. Also was able to explore options from the restaurant. Comfortable rooms. Nice and peaceful. Internet access was great!

Was this review helpful? Yes 1
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for your feedback, Sally! We loved having you and the entire group in with us over the weekend and are so glad to hear that the show was as enjoyable for you as it was for us. We can't wait to have you guys and the cats back next year! More 

2 reviews
5 of 5 stars Reviewed November 14, 2014

I spent 3 consecutive months at this hotel for business and the entire staff at this hotel is top notch. The entire front desk team knew my name by the second night I stayed there!. Stevie really went above and beyond to resolve an issue I had, and I was more than grateful. Corrina has my coffee ready the way... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Cameron, thank you so much for your awesome feedback! We love when we are able to get to know our guests and be like a family, because we know how stressful traveling and being away from home can be. I've shared this great story with the entire team and I want you to know how much your words meant to... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

Needing 9000+ square feet of exhibit space and a world class hotel can be a challenge when organizing an international cat show. This Marriott provided this for us several times over the last few years! The customer service exhibited by this organization is among the best programs I have had the pleasure of working with. Thank you Joel, Kelsie, Emilio,... More 

Was this review helpful? Yes 3
Courtney K, Manager at Houston Marriott North, responded to this review

Steven, let me say on behalf of the entire hotel staff how much we enjoyed having your group in with us again this year. It truly was a treat, and a little out of the usual business for us, obviously- but that is what the hospitality industry is all about! Thank you for your awesome feedback, it's so great to... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed November 10, 2014

Very friendly staff who accommodated us when we arrived late evening. We got taken cared off right away. My teenages boys first experience Marriott at Brooklyn and LaGuardia Marriott when I received my FAPAC Diversity Excellence award in 2008 and remembered that their stay there for one week is still topic of their conversation among their friends. Upon knowing that... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your great feedback Joel! We love hearing stories like this; it is the reason we are in this business in the first place. I am glad that our reputation preceded us as Marriott and that we delivered on and exceeded your expectations. We'll see you next time you're in The Bayou City! More 

Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed November 5, 2014

I've stayed here several times now. The rooms are clean and comfortable, but what I really appreciate is the customer service. Everyone is friendly and helpful. Angela in particular was very helpful on my most recent visit. I had a short amount of time on Sunday morning and she went out of her way to help me get to church.... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your feedback, Julia! We love hearing about the connections that we have the opportunity to make with our guests beyond just the usual checkin/checkout process. I am so glad that we were able to get you to your services, and I will be sure and let Angela know about your kind words. We can't wait... More 

Huntsville, Alabama
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

Aside from no refrigerator, up to date accommodations, clean room, and a contemporary feel. Bar and good was great - though the beer tap system broke the two days I was there. Concierge Lounge was a nice touch, but it still baffles me why hotels don't just have a complimentary decent breakfast - you pay more for a room, and... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your response, Weekend Warriors! We do offer refrigerators on request to our guestrooms as a complimentary amenity, and I am sorry that no one let you know about that. We look forward to having you come back and stay with us next time you are in north Houston- and let us know about the review... More 

Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

I stayed here as I had an early morning flight. The person at check-in, Ms Angela deserves a medal for customer service. She was polite, professional and very patient. The room was spacious and clean. I did not experience any noise. The lounge food was great and the staff outstanding. Even the shuttle drivers were helpful and friendly. I highly... More 

Was this review helpful? Yes 2
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for providing this awesome feedback, Narnia H! We aren't surprised to hear that about Angela- she is one of our shining stars here at the Houston Marriott North. We love being there for our guests and hearing great stories like this one; it's why we are in hotels to begin with. We'll see you next time you're passing... More 

Steamboat Springs, Colorado
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 27, 2014

We had meetings both in The Woodlands and the Galleria, so this is a nice option for both while still being near the airport with a shuttle. Just jump on I-45 to go both places. The hotel, a traditional full-service Marriott, caters to the business crowd, with excellent staff in the lobby - both front desk and management assisting travelers... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for being our guest and for sharing your feedback, Corky C! We are thrilled that we were able to be here for you to make your time in north Houston comfortable and easy. We look forward to having you back with us! More 

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Additional Information about Houston Marriott North

Address: 255 N Sam Houston Pkwy East, Houston, TX 77060
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Houston Marriott North 3.5*
Number of rooms: 390
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Also Known As:
Houston Marriott North Hotel Houston
Marriott Houston
Hotel Style:
#45 Business Hotel in Houston

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