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Houston Marriott North

#92 of 469 Hotels in Houston
Certificate of Excellence
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255 N Sam Houston Pkwy East, Houston, TX 77060
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Houston Marriott North
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312 reviews from our community

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    57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overnight stay during our short stay in Houston. Its a decent accommodation 10 mts drive from the Houston international airport. They have a trendy resto-bar in the lobby. airport check-in kiosk in the lobby for early check in. The market is a small tuck shop for your daily toiletries and short eats. Rooms are decent and balanced.

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

I stay mostly on marriot, but this one is one of not that good one. Smaller room, smaller bed, older bathroom. Close to noise highway. I booked none smoking room, but with smoking smell. The location is good to get in and out. I don't recommend this.

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear Yitony2, Thank you for staying with us on your most recent trip to Houston and providing us with feedback. I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding... More 

San Antonio, Texas
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Houston is not a fun city to get around in. I lived there 40 years ago and thought traffic was bad then. It's a nightmare today. My wife and I had to make a trip to Houston and decided to stay at the North Houston Marriott because of the location, and since it's located on the Sam Houston toll road... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear Tom G, The entire family of the Marriott Houston North is thrilled to learn that you had a great visit! Here at the Marriott Houston North, our goal is to continue to provide top notch service to all of our guests. We can't wait to welcome you back on your next trip to Houston! Best Regards, Courtney More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

While my stay was unexpected and just for one night, it turned out to be very nice and relaxing. From the Décor of the lobby space done nicely (modern up to date). You are able to still feel very relaxed and comfortable. It is apparent they work well with up keep and cleanliness. The rooms are just as nicely done... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear Gino Q, It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We will pass on the kind words to all of the staff. We hope that you will return soon. We wish you the very best! Courtney More 

Kenner, Louisiana
Top Contributor
111 reviews 111 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are flying out of IAH airport so decided to use Marriott's 'Stay and Park'. We had previously done this with the Hilton hotel that is nearby - and I am not sure what the connection between the two hotels is but they do share a hotel shuttle between the two. Overall, the Marriott provided a decent room and nice... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

0504Traveller, Thank you for your feedback! I am sorry truly sorry that we did not deliver the level of service and comfort that you've come to expect from Marriott. We are investing in the hotel constantly and are proud of the improvements we have made and are committed to more. We would love to have you back as our guest... More 

Miami Gardens, Florida
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This location was perfect. I have been a loyal customer to Marriott because they never disappoint. This location was older but very clean and very nice. The staff was more then accommodating and very friendly

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Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your great feedback arrette ! We love hearing stories like this; it is the reason we are in this business in the first place. I am glad that our reputation preceded us as Marriott and that we delivered on and exceeded your expectations. We'll see you next time you're in The Bayou City! Kind Regards,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel lives up to its Marriott brand reputation. We had a great experience with the room service and front desk staff. The shuttle drivers, both to and from IAH, were friendly and provided excellent service. They answered our questions and gladly catered to a few specific requests we had. Susan at the front desk called our room and followed... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear thetravelpenguin, Thank you for your kind comments regarding your recent stay at the Marriott Houston North, especially in regards to our drivers and service team. The Marriott Houston North philosophy of service is to make you feel at home while you are away from home. I have shared your comments with our entire staff . We look forward to... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

This was our first overnight trip as a family of four. Service was fantastic, helpful front desk who I upgraded us as our room wasn't ready and I needed to be in a room for my baby to feed. Made us so welcome and couldn't ask for more. There were a lot of bikers everywhere but still we were made... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear JanSew, Thank you for sharing your kind review. It is fantastic to hear you were pleased with your room and found the staff very friendly. We look forward to your next visit to our hotel! Happy Travels, Courtney More 

Fort Worth, Texas
Top Contributor
104 reviews 104 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 17, 2015

Stayed on business this past week. Location is great for anything that takes you to the north side of town. Lobby is updated and comfortable. Bar area and food were good. Rooms themselves were in need of an update and the bathrooms are tiny. Housekeeping was generally ok, but there were hairs in the bathroom and on the tile entryway.... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your feedback, Mike H! I have shared your great comments with the team and with our Room Service Attendant who made your stay so special. We work every day to not only deliver great service but ensure that our facility is as clean and comfortable as possible. Your feedback will help us accomplish this. Thank... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 9, 2015 via mobile

The rooms are clean with upgraded decor, a comfortable bed with a down comforter and pillows. The bathroom is small. I was on the second floor in a corner room so it was quiet. I ate at the restaurant and had the chicken Alfredo, it wasn't very good and pricey. The room cost $250 a night with tax, too expensive... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much, georgiemae for your great words and valued feedback! I am so glad that you found the room quiet and the staff friendly. I apologize for your alfredo not being up to standard, and we have shared this with the Chef so that he can find out what happened. That is typically one of our more popular... More 

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