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Houston Marriott North

#96 of 470 Hotels in Houston
Certificate of Excellence
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255 N Sam Houston Pkwy East, Houston, TX 77060
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Houston Marriott North
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324 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for two (not consecutive) nights over a long weekend in Houston and were pleasantly surprised. We stay in Marriott hotels as frequently as possible and this one is a leader in the pack. The staff is friendly and efficient, which is hard to find. The location is convenient and it offers plenty of amenities... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Kate M, Thank you for sharing your kind review. It is fantastic to hear you were pleased with your room and found the staff very friendly. We look forward to your next visit to our hotel! Happy Travels, Courtney More 

leftcoast
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The service was top notch from the time I checked in to the moment I checked out. I appreciated the prompt checkin after flying all day to attend a business meeting the next morning. The bar provided a nice variety of beers and liquors to relax and the service was very attentive. I ate at the bar with two colleagues... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

frqentravlr, It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We will pass on the kind words to Carlos. We hope that you will return soon. We wish you the very best! Courtney More 

Winnipeg, Canada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

After being downtown at the Hilton's Americas, we moved to this hotel for two days. It is an older hotel that has been refurbished. The rooms are nice but the bathrooms are tiny! The indoor/outdoor pool and hot tub were very nice as well as the work out area. The shuttle driver polite. The staff were helpful. The hotel included... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear DawninWinnipeg , Thank you for your kind comments regarding your recent stay at the Marriott Houston North, especially in regards to our service team. The Marriott Houston North philosophy of service is to make you feel at home while you are away from home. I have shared your comments with our entire staff . We look forward to your... More 

San Antonio, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wasn't sure about this hotel, due to its location (15 minutes north of downtown, near the airport). However, upon arrival I was pleasantly surprised. First, the hotel's parking lot is fenced in, and had a security duty on guard full-time. When we arrived (two hours early), we were informed that we had been upgraded to a junior suite (I'm... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Benjamin, Customers reviews, whether good or bad are important to us. We enjoy reading the good ones like yours and take any critical reviews very seriously. I email every review we receive to the whole hotel team. They will certainly enjoy reading your review. Thank you again for the nice comments about our hotel and we look forward to... More 

Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family was traveling home from a week long vacation in Belize with a connecting flight in Houston. Due to a delayed United Aircraft we missed our connection flight. I immediately searched for a hotel. Just by chance came across Houston Marriott North. I booked a double room club level in just minutes on Bookings.com. We had a free awesome... More 

Was this review helpful? Yes 1
Courtney K, Manager at Houston Marriott North, responded to this review

The Houston Marriott North appreciates your review, DF7132011! We are thrilled that you enjoyed your stay and that you experienced our excellent lobby and bar staff! We look forward to hosting you during your next trip through Houston! Happy travels! More 

Austin, Texas
Level Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I toyed with staying here on points or staying at the IAH in-airport Marriott. I opted for this hotel because the point rate is very reasonable. Getting picked up by the shuttle from the airport took about 20 minutes--- not too bad. The hotel itself is big and roomy, with above-average Marriott furnishings, though not the latest renovation that has... More 

Was this review helpful? Yes 1
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for sharing your kind review. It is fantastic to hear you were pleased with your room and enjoyed the pool. We look forward to your next visit to our hotel! Happy Travels, Courtney More 

Parsipppany
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the positive side, the staff here is very friendly and seeks to please. The rooms are very clean and functional. Location is good, close to airport, though not an airport hotel. The lounge if functional, nothing special, but does have snacks and drinks (which you pay for) Main issue is the noise level from outdoor traffic. If you are... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for taking the time to provide your feedback regarding our hotel. Please accept our sincere apology for the experience you had while staying with us. Just like you mentioned, we do offer complimentary earplugs in all of our rooms as a mitigation against the freeway noise, and I am sorry that this was not enough to provide a... More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 20, 2015

the service was good, carlos from banquets was always around when we needed something, overall good experience, the only thing is we had to go all around the other side of the building to go to the bathroom, but thats it

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Jose C, . It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We will pass on the kind words to Carlos. We hope that you will return soon. We wish you the very best! Courtney More 

Southampton, UK
Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 20, 2015

This was my second stay at this hotel within an 18 month period and this stay was as good as the last. Great food from the in house 'Den' venue. We made use of the pool and gym facilities which were clean and tidy. The rooms were equally as good. Very pleased and it was good to return. It's also... More 

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

djcarlos2001, I'm glad your second stay was as great as the first. Thank you for taking the time to let us know how we did. We look forward to seeing you next time you are in Houston. Happy Travels!! Regards, Courtney More 

Hamburg, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 17, 2015

I seldom or better nearly never write comments to hotels, but this was really a amazing experience. I travel a lot during the year and be beside other reward programs also diamond member at Hiltonhonors since many years. Depending on good experiences within Marriott Tegucigalpa I started to use the Marriott reward program as well. This was the reason to... More 

Was this review helpful? Yes 1
Courtney K, Manager at Houston Marriott North, responded to this review

Dear HARALD, Thank you for your feedback in regards to your recent stay at the Houston Marriott North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for us checking you into a room that was smoked in and... More 

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