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Houston Marriott North

3.5 of 5 255 N Sam Houston Pkwy East, Houston, TX 77060
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Houston Marriott North
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Houston Marriott North
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260 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I had two very odd travel arrangements, I think I was at the hotel for less than 24 hours on both accounts, this past week. Your staff did not miss a beat though. At first I had three phone interactions with Patrick. He was, unfortunately, extremely unhelpful. I kind of felt like the "overly needy" customer as I had a... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much, Chrissy, for your kind words about our staff and hotel. It is certainly not surprising to me to hear that Susan took such amazing care of you the way she did; amazingly enough that is her just how Susan is. We at Marriott aim to not only make sure that you have a a great place... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family's flight was cancelled and we made a last minute reservation. From the reservation process with Stevie and the service in the restaurant from Carmen and the restaurant manager, kindness and caring was at its best. My son was sick and they have him yummy chicken noodle soup. I was amazed at the care. I recommend this hotel. Have... More

Was this review helpful? Yes 2
Courtney K, Manager at Houston Marriott North, responded to this review

The Houston Marriott North appreciates your review, LaVanLove! We are thrilled that you enjoyed your stay and that you experienced our wonderful customer service! I will be sure to pass on your great comments about our staff, they will surely be excited to read all the nice words.We look forward to hosting you during your next trip through Houston! Happy... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Cornelius Lynch - Very professional with great social skills. He is an asset to any organization. We received excellent treatment from the following staffs: Ms Priscilla, Ms Desiree, Ms Angela, Mr Patrick Harper (Excellent communication skills), Mr Nathan (very polite), Mr Lv (very helpful), and Mr Stevie. Mr Lynch (maintenance department) was offered money for his services and he refused.... More

Was this review helpful? Yes 1
Courtney K, Manager at Houston Marriott North, responded to this review

Thanks for taking some time out of your schedule to give us some glowing feedback. We look forward to all feedback and it is truly appreciated but when we receive feedback like yours it really is satisfying to know our hard work doesn't go unnoticed. I email every review to every department, I am sure Cornelius, Desiree, Angela, Patrick, Nathan,... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

The two ladies who work the breakfast time are the greatest! I have been staying at this hotel for 3 or 4 nights per week since May. One is Christine and the other Is Griselda. They start my day beautifully with their smiles and the cheerful atitudes. The front desk is also very "on" with their check-in. I eat most... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for taking the time out of your schedule to send us your review of your stay. We are very pleased that you enjoy our hotel and we make it easier for you being away from home. I will be sure to pass along your nice comments. I do email every review we receive to the whole hotel team... More

Maracaibo, Venezuela
Top Contributor
91 reviews 91 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Marriott is an excelent choice for a short stay at the north of Houston, is very close to the Bush Airport and the Woodlands is only 15 minutes away, they have a nice restaurant with moderate prices, as allways in this kind of hotels wifi is very expensive but you can conect for free in the lobby and the... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear oelore, Thank you for your wonderful feedback on our hotel during your recent stay with us. We appreciate your taking the time to share your experience with us and other Tripadvisor users. We look forward to welcoming you back at our hotel next time you are in Houston. Warm regards, More

Sanibel Island, Florida
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Houston North Marriott is conveniently located only a few miles SW of George Bush Intercontinental Airport. Have stayed there several times and, like on this occasion, have never been disappointed. The staff come over as sincerely interested in guest comfort and satisfaction, and the rooms are spacious and well equipped for the business traveler. The hotel now offers higher... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear MichaelB, Thanks for taking the time to let us know how much you enjoyed your stay at our hotel. We are pleased that you liked not just our facility but more important, our service. There are lots of hotels out there with a nice lobby. It is the service that makes the hotel memorable. We look forward to seeing... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I had the most welcoming experience here. The staff were all so accommodating and made me feel right at home. I have stayed here 3 times in the last 3 months and every time the staff went the extra mile to make my stay a very nice experience. Especially Angela St. Lucien, she is very upbeat and has the greatest... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Hello Stephen D, We would like to thank you for taking your time to provide us with your feedback!! Angela is our Front Desk Agent is absolutely great and takes her job very serious just like the rest of our team members. She is there when you need her assistance and has such a lovely energy about her work! I... More

Lexington, South Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is close enough to the airport and they offer the convenience of a shuttle. The staff is courteous and friendly. They have a good restaurant on site with convenient delivery options as well.Special thanks to Desiree, Priscilla, & Nathan at the front desk.

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thanks for the visit EmailYogi. I am so pleased that you enjoyed your recent stay with us here at the Houston Marriott North. We hope to see you again next time you are in North Houston. Thank you, Courtney K More

Portland, Oregon
Contributor
14 reviews 14 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Houston North for the first time on our last trip to Mexico on September 13th 2014 as a stayover as we hate long layovers at the airport. This hotel has a shuttle that runs every half hour to the airport (4-5 miles away). When we arrived at George Bust International airport I called... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your feedback! We are glad that we could be there for you to make sure that your trip was comfortable. I am certainly pleased to hear that we delivered our service as expected, but apologize that we did not exceed your expectations. At Marriott, that is our goal with each and every guest stay. I... More

Portland, Oregon
Top Contributor
65 reviews 65 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff made me feel very welcome and anticipated my needs. They booked the rom as I had requested and provided access to the lounge. Rooms were clean and décor was reasonable even though in some cases a bit dated. It was a bit of an expensive Hotel (~$250/night). Also, I was warned that the area was not necessarily very safe,... More

Was this review helpful? Yes
Courtney K, Manager at Houston Marriott North, responded to this review

Dear PortlandRoss, Thank you for your kind comments in regards to our concierge and service team. The Marriott Houston North philosophy of service is to make you feel at home while you are away from home. As far as our area being unsafe we used to have somewhat of a challenge in that regard 16-18 years ago but we are... More

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Additional Information about Houston Marriott North

Address: 255 N Sam Houston Pkwy East, Houston, TX 77060
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Houston Marriott North 3.5*
Number of rooms: 390
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Also Known As:
Houston Marriott North Hotel Houston
Marriott Houston

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