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Houston Marriott North

#91 of 469 Hotels in Houston
Certificate of Excellence
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255 N Sam Houston Pkwy East, Houston, TX 77060
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

the service was good, carlos from banquets was always around when we needed something, overall good experience, the only thing is we had to go all around the other side of the building to go to the bathroom, but thats it

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Southampton, UK
Level Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at this hotel within an 18 month period and this stay was as good as the last. Great food from the in house 'Den' venue. We made use of the pool and gym facilities which were clean and tidy. The rooms were equally as good. Very pleased and it was good to return. It's also... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

djcarlos2001, I'm glad your second stay was as great as the first. Thank you for taking the time to let us know how we did. We look forward to seeing you next time you are in Houston. Happy Travels!! Regards, Courtney More 

Hamburg, Germany
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I seldom or better nearly never write comments to hotels, but this was really a amazing experience. I travel a lot during the year and be beside other reward programs also diamond member at Hiltonhonors since many years. Depending on good experiences within Marriott Tegucigalpa I started to use the Marriott reward program as well. This was the reason to... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear HARALD, Thank you for your feedback in regards to your recent stay at the Houston Marriott North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for us checking you into a room that was smoked in and... More 

Jakarta, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

While connecting through Houston, United Airlines cancelled the flight that my 80 year old mother was booked on to Salt Lake City. It was the last flight of the day and her type of ticket did not entitle her to a hotel room. Since I have no family or friends in Houston, I was terrified at the thought that she... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear BigRon047, The entire family of the Marriott Houston North is thrilled to learn that you had a great visit! Here at the Marriott Houston North, our goal is to continue to provide top notch service to all of our guests. I will be sending your review to our entire team. Gloria is new to our team and for her... More 

Ontario, Canada
Level Contributor
255 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the lobby, down the hallways, and into the room, this is a hotel worthy of the Marriott name. Front desk staff were professional. The beds were comfortable and the room was very spacious. We didn't hear any noise from the outside however we did on the inside. There was a large group of basketball players staying at the hotel... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear MomDtr, Thank you for your kind comments regarding your recent stay at the Marriott Houston North, especially in regards to our service team. The Marriott Houston North philosophy of service is to make you feel at home while you are away from home. I have shared your comments with our entire staff . We look forward to your future... More 

Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Overnight stay during our short stay in Houston. Its a decent accommodation 10 mts drive from the Houston international airport. They have a trendy resto-bar in the lobby. airport check-in kiosk in the lobby for early check in. The market is a small tuck shop for your daily toiletries and short eats. Rooms are decent and balanced.

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Courtney K, Manager at Houston Marriott North, responded to this review

Thank you so much for your wonderful review Antony C! We are thrilled that you enjoyed your stay! We look forward to hosting you during your next trip through Houston! Happy travels! Courtney More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 27, 2015

I stay mostly on marriot, but this one is one of not that good one. Smaller room, smaller bed, older bathroom. Close to noise highway. I booked none smoking room, but with smoking smell. The location is good to get in and out. I don't recommend this.

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear Yitony2, Thank you for staying with us on your most recent trip to Houston and providing us with feedback. I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding... More 

San Antonio, Texas
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 22, 2015

Houston is not a fun city to get around in. I lived there 40 years ago and thought traffic was bad then. It's a nightmare today. My wife and I had to make a trip to Houston and decided to stay at the North Houston Marriott because of the location, and since it's located on the Sam Houston toll road... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear Tom G, The entire family of the Marriott Houston North is thrilled to learn that you had a great visit! Here at the Marriott Houston North, our goal is to continue to provide top notch service to all of our guests. We can't wait to welcome you back on your next trip to Houston! Best Regards, Courtney More 

Houston, Texas
1 review
5 of 5 stars Reviewed May 21, 2015

While my stay was unexpected and just for one night, it turned out to be very nice and relaxing. From the Décor of the lobby space done nicely (modern up to date). You are able to still feel very relaxed and comfortable. It is apparent they work well with up keep and cleanliness. The rooms are just as nicely done... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

Dear Gino Q, It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We will pass on the kind words to all of the staff. We hope that you will return soon. We wish you the very best! Courtney More 

Kenner, Louisiana
Level Contributor
126 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 13, 2015

We are flying out of IAH airport so decided to use Marriott's 'Stay and Park'. We had previously done this with the Hilton hotel that is nearby - and I am not sure what the connection between the two hotels is but they do share a hotel shuttle between the two. Overall, the Marriott provided a decent room and nice... More 

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Courtney K, Manager at Houston Marriott North, responded to this review

0504Traveller, Thank you for your feedback! I am sorry truly sorry that we did not deliver the level of service and comfort that you've come to expect from Marriott. We are investing in the hotel constantly and are proud of the improvements we have made and are committed to more. We would love to have you back as our guest... More 

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