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Houston Marriott North

#96 of 481 Hotels in Houston
Certificate of Excellence
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255 N Sam Houston Pkwy East, Houston, TX 77060
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1 room 1 adult
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351 Reviews from our TripAdvisor Community

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Pflugerville, Texas
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was recently here for a conference and spent the night the evening before. The room was very cozy, nicely updated. Loved the high king-size bed. The receptionist was very efficient and helpful, even when we had a problem with my colleagues' reservation. The conference facilities were nice, although the restroom accommodations were insufficient for the group size. I would skip... More 

Helpful?
Thank luv2travelMAP
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I'm a Marriott guy so I suffer through this (3 out of 4 weeks so far this year) Rooms - nice beds and clean. Thermostat will read much colder than it is and not let it get to the "advertised" temperature. Restaurant has gone downhill since being reinvented a few years ago. I usually come here with a group of... More 

Helpful?
Thank Bill L
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Bill L, Thank you for staying with us on your most recent trip to Houston and providing us with feedback in regards to your recent stay at the Houston Marriott North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

About 15mins away from the International Houston Airport. Nestled in the business center, newly renovated with an excellent staff, restaurant on site, room service, bar and of course Starbucks. The best hotel to stay in while in Houston for a nice penny, yet well worth it. I had the corner queen, only downfall adjoined rooms.

Helpful?
1 Thank Faith M
Guadalajara Metropolitan Area, Mexico
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good option nearly from the airport with very good beds and pillows!!! Pool and gym falicities are nice. Also the Hotel have a shuttle bus service every 30 mins. Unfortunately the breakfast is not included.

Helpful?
1 Thank Enrique R
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Enrique R, Thank you for your review of your recent stay at the Marriott Houston North. I am so delighted to hear that you enjoyed your stay. We can’t wait to welcome you back soon! Kind Regards, Courtney More 

Chicago, Illinois
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed December 21, 2015

We got in pretty late and couldn't wait to get to the hotel and sleep. Unfortunately we waited for literally 60+ minutes for the airport shuttle to arrive (and we weren't alone). In total I'd say 20 people boarded the shuttle and no one was happy. If I would have known this, I would have taken an Uber instead. Once... More 

Helpful?
Thank BujTravels B
Courtney K, Manager at Houston Marriott North, responded to this review

Dear BujTravels B, Thank you for staying with us on your most recent trip to Houston and providing us with feedback on your encounters with our staff and services. I apologize for the issues you encountered with our shuttle service, as we strive to provide exceptional services with all our guests. I can assure you I will share your comments... More 

Willingboro, New Jersey
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015

I had an overnight stay at this glorious hotel. I am a Marriott Gold member and wanted to arrive a day ahead of a planned cruise. After reading the reviews at Trip Advisor, I knew that I wanted to stay at this Marriott versus the Marriott on the Airport property. I truly made an excellent choice. This hotel is a... More 

Helpful?
Thank Spellglo
Courtney K, Manager at Houston Marriott North, responded to this review

Thank you for your glorious review regarding your recent stay at the Marriott Houston North, especially in regards to service team. The Marriott Houston North philosophy of service is to make you feel at home while you are away from home. I have shared your comments with our staff . We look forward to your future visit to our hotel!... More 

Miami Beach
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 1, 2015

This property is close to Houston Intercontinental Airport and they have a shuttle. Many flight attendants stay at this property. The gym is very nice with quality & functional equipment. Staff are professional and friendly. The rooms are nice and bedding very comfortable. The property seems safe. Booked this hotel for 1 night as a mystery 4 star hotel -... More 

Helpful?
Thank Beautyquest
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Beautyquest, It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We hope that you will return soon. We wish you the very best! Courtney More 

Algonquin, Illinois
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 26, 2015 via mobile

Checked in at almost 3 am and was greeted by I think the Night Manager who Assigned us our rooms where we were undesturbed throughout our stay - thank you! great meal in the restaurant with good service and good food.

Helpful?
Thank consolegal
Courtney K, Manager at Houston Marriott North, responded to this review

Dear Consolegal, Thank you for sharing your kind review. It is fantastic to hear you were pleased with your stay. We look forward to your next visit to our hotel! Warm Regards, Courtney More 

Austin, Texas
Level Contributor
314 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed November 20, 2015

We were stranded in Houston, and fortunately were able to book here last minute. There is a free shuttle to and from the airport, but be advised that it takes at least 20 minutes in the best conditions from hotel to gate. The hotel claims to be 4 miles from the airport; sure, if you are FLYING! On the way... More 

Helpful?
Thank John K
Courtney K, Manager at Houston Marriott North, responded to this review

Dear John K, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologize on behalf of the hotel team. Your feedback is our best tool to succeed. I can assure you I will share your comments with... More 

Southern NJ
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 20, 2015

I have stayed here several times while in Houston on business. The hotel is about 20 minutes from the airport but not on the airport property which makes its a quieter than a typical airport hotel. I would say it would take about 30 minutes to get into downtown Houston depending on traffic. The rooms are comfortable and clean and... More 

Helpful?
Thank javagirl29
Courtney K, Manager at Houston Marriott North, responded to this review

The Houston Marriott North thanks you for your review, javagirl29! I have shared your comments with our transportation staff, I can assure you the issue has been addressed. We look forward to your future visit to our hotel! Best Regards, Courtney More 

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