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BEST WESTERN Windsor Suites

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13371 FM 1960 West/ HWY 6, Houston, TX 77065
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Best prices for: 1 room 1 guest
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BEST WESTERN Windsor Suites
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BEST WESTERN Windsor Suites
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54 reviews from our community

Traveler rating
    13
    20
    9
    8
    4
See reviews for
14
10
5
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (54)
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    (22)
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    (14)
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Lagos, Nigeria
1 review
5 of 5 stars Reviewed 1 week ago

Warm, amiable front desk staff; cozy rooms, calm atmosphere; neat and tidy environment; convenient location; great complimentary breakfast; affordable prices.....I just keep coming back! I find the provision of pressing iron and table, microwave, and fridge particularly useful for my stay. the rooms are lavishly spacious. And there's continuous improvement in furnitures, rugs etc. over the months I've stayed.

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Emory, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room was up to date, clean and bed was comfy. Staff was excellent and recommended a great place to eat. Parking was well lit and security cameras everywhere for safety.Great overall experience. That's why we are Best Western customers.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
lakewood, United States
1 review
4 of 5 stars Reviewed April 12, 2015

The stay was great but i still believe that the rooms may be a little over priced. The location is not so good as well you have to drive everywhere since the Highway is right out the door. I have also been staying at this hotel every time i go to Houston they see my face a lot. I would... More 

Review collected in partnership with Best Western

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Fort Worth, TX, United States
2 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 12, 2015

Fairly convenient location for our planned activities. Be advised, all rooms open to the exterior of the buildings. A reported problem with the toilet plumbing was never repaired nor did management offer to relocate us. The breakfast buffet was adequate except for the "eggs" which were reconstituted variety and over done. Condiments such as butter were difficult to locate and... More 

Review collected in partnership with Best Western

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Travelers are raving about these Houston hotels

Ledyard, Connecticut
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

This was my third stay at the BW Windsor. The front desk staff was always courteous as well as helpful and accommodating. While this is an older property, the room was comfortable and the staff did a wonderful job cleaning the room. The breakfast bar could use a little more in the way of selections; the staff was always making... More 

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BestWesternWindsor, Manager at BEST WESTERN Windsor Suites, responded to this review

Hi Jackstraw1_12! We'd like to thank you for sharing your experience while staying with us. Your feedback goes a long way to help us improve from a guest's perspective and we appreciate that! We'll be sharing your review with the hotel staff to encourage the great work they are doing. We're looking to see what new items we can add... More 

Gonzales, Louisiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

HIGHS: Rajul is beautiful, very profressional and courteous, and that smile of hers is radiant. She is also trustworthy, having gone out of her way to return a valuable piece of personal property that I had forgotten in my room. Spacious room with separate lounge area, a nice comfy bed, and amenities like a microwave and HBO. LOWS: I've been... More 

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BestWesternWindsor, Manager at BEST WESTERN Windsor Suites, responded to this review

Hi Lab_Rat_103! Thank you for taking that time to share your experience and feedback while staying with us! We appreciate you taking the time to compliment our staff as well as your stay. I'm glad to hear Rajul has been taking care of you and I'll be glad to share this with her as our employees love to hear our... More 

Friendswood, United States
1 review
4 of 5 stars Reviewed March 21, 2015

Nice hotel, good breakfast, even had kolaches! I've never seen kolaches on a continental breakfast :) Bed was a bit hard for my taste, but everything else was great. I was surprised how nice the decor was in the lobby and rooms. For a BW it was very nice!

Review collected in partnership with Best Western

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BestWesternWindsor, Manager at BEST WESTERN Windsor Suites, responded to this review

Hi Deanna, Thank you for your feedback! We appreciate you voicing the likes and dislikes during your stay with us as it helps us grow to accommodate our guests better. We're happy to hear that you enjoyed the kolaches during breakfast! We've been adding new items to deliver a better guest experience during our hot breakfast every morning. We love... More 

Winnipeg
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 12, 2015

Great place to stay. Use your air miles to offset cost. Breakfast was well done. Reception was well handled. Rooms were large, which was a good thing considering we had lots of luggage. Parking right outside your room door.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternWindsor, Manager at BEST WESTERN Windsor Suites, responded to this review

Hi Hank! Thank you for taking the time out of your day to share your experience with us while you were in town. We value your feedback and we're thrilled to hear abour your experience. We hope to see you soon! More 

Austin, United States
1 review
5 of 5 stars Reviewed January 19, 2015

Very clean, nice location, located near major highway with a lot of nice restaurants and close to some shopping as well. The location was clean both inside and outside and the staff was extremely friendly and very helpful.

Review collected in partnership with Best Western

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BestWesternWindsor, Manager at BEST WESTERN Windsor Suites, responded to this review

Dennis! Thank you for taking the time to share your experience with us and the Trip Advisor community. We appreciate you sharing your feedback so we can continue to improve and even give ourselves a pat on the back from time to time. I'll be sharing this with our staff. We're glad to hear you enjoyed your stay while in... More 

Waco, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 13, 2015

We requested a smoking room, so to be fair we expected to smell smoke, but the stench was overwhelming. We arrived late and were tired so we just accepted it and went to bed. We got the real eyeopener in the morning. There was a 2' cobweb above window valance, burn holes in the flimsy getto blankets, heavy dust on... More 

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BestWesternWindsor, Manager at BEST WESTERN Windsor Suites, responded to this review

Tina T, Thank you for sharing your feedback of your experience during your stay. Our number one goal is to provide clean, comfortable and working accommodations to all our guests. We find it unfortunate that you found the smell of smoke in the smoking room that was requested was more of a stench. We've been considering moving our rooms to... More 

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