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Quality Suites North

Hotel website
150 Overland Trail, Houston, TX 77090 (Formerly Comfort Suites North)
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1 room 1 guest
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Quality Suites North
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35 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
  • All months
    (35)
  • Mar-May only
    (8)
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    (12)
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    (6)
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    (9)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2015

We stayed for 7 days. We also had 5 kids with us, $1,150 later,we were told we had to check out and wait to see if they had any rooms for us to extend our stay. The fact we were paying in advance didn't matter. The manager wasn't available when I was talking to the girl at the desk. Went... More 

Was this review helpful? Yes 1
Quality Suites N, General Manager at Quality Suites North, responded to this review

Dear TNMom, Once again I would like to apologize that I was not able to speak with you until after my meeting. I understand that you wanted to pay in advance, but our room availability does not depend on the payment method Ma'am. Reservations are booked at anytime directly through the hotel or through third parties. Once all our rooms... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015 via mobile

Room with 2 queen beds and half wall separator for seating area. Spacious. Comfy beds. Bathroom is small, but ample counter space. We moved coffee maker to desk to make more room in bathroom. Complimentary breakfast was disappointing. We asked for extra coffee for the room and they were out!!! Our room was not cleaned - when we asked about... More 

Was this review helpful? Yes
Quality Suites N, General Manager at Quality Suites North, responded to this review

Dear Chamanana, Thank you for taking the time to complete our online survey in regards to your recent stay at the Quality Suites North. I have spoken to Front Desk and Housekeeping in regards to no coffee being available and your suite not being cleaned to assure that we are performing diligent work to better serve our guests. I apologize... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed June 27, 2015

We got checked in late after they locked the door at 2200. The front desk lady was not the nicest in the world. We stayed in room 112. There was hard dog food on the floor that hadn't been cleaned up. We could hear everything on the second floor as well. I don't know if it was just noisy rude... More 

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Fort Worth, Texas
Level Contributor
212 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 8, 2015

Was in town for business and this location was a great rate and location for my needs. Friendly staff and large, clean rooms were greatly appreciated. Breakfast and workout areas are very small. Breakfast has some basic offerings, but enough to get the day started.

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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

The staff and management at Quality Suites North made my business stay a pleasure. The price was reasonable and they bent over backwards to provide the shuttle service to the Falck training center. Veronica especially made my stay enjoible - thank you!

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

Stayed here about 7 months back...would have written a review sooner but life got very busy & by the time I had time to sit down & write a review the review window on choicehotels.com was expired. Anyway, I was new to Houston & lost trying to find the place late at night. I called the hotel & a lovely... More 

Was this review helpful? Yes 3
Whitesboro, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

my family and friends arrived at the hotel Friday afternoon 10/17/14. easy access off and onto I45 plenty of parking. beautiful entrance into the hotel with the curved staircase to the second floor. Hotel was very clean and the free breakfast was amazing with eggs, biscuits, sausage, cereal, waffles, and coffee 24/7. But the really great part was the staff... More 

Was this review helpful? Yes 2
Quality Suites N, General Manager at Quality Suites North, responded to this review

Good Morning, Our Quality Suites would like to thank you for staying with us, and we were more than happy to accommodate you and your family. We look forward to having you as a returning guest in the future. Have a wonderful day! Holly Bell More 

Maine
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 4, 2014

Husband here for a week class. We requested a higher floor and quiet room on arrival and the desk staff was responsive. The room is clean and has a living room seating area so is comfortable for me during the day. The staff is friendly and helpful. I was late for bkfst yesterday and was able to obtain one from... More 

Was this review helpful? Yes 1
Quality Suites N, Manager at Quality Suites North, responded to this review

Thank you for giving us such praise for the service our staff gave you durning your stay. We enjoyed have you and your husband stay here with us durning is training week. Hope to see you on his next visit. More 

Cruz Bay, St. John
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed May 18, 2014

Hair in the sheets, housekeeping is gone as of 4pm so the front desk clerk brought us sheets to change our own bed. Cigarette butts are all over the pool area because no ash trays are provided. Not getting off to a good start - our 4 day stay may be cut short.

Was this review helpful? Yes 1
Quality Suites N, Manager at Quality Suites North, responded to this review

My sincere apologies Carol for the inconvience you expiered durning your stay here at Quality Suites. I have spoken to both my frontdesk staff and housekepping staff regarding your concerns in the room and pool area. We try to make sure that all guest experience is unique in every way possible and apologize for nor meeting your expectations. Please give... More 

Corpus Christi, Texas
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 11, 2014

Stayed here for one night when we were up in the Spring, TX area to buy a new vehicle. What we liked about this hotel was the room was spacious and very clean. Another plus is it has easy access to Interstate 45 from this location. If our usual hotel in Houston is booked we would have no problem with... More 

Was this review helpful? Yes 1
Quality Suites N, Manager at Quality Suites North, responded to this review

Thank you for taking the time out to write this review. We value all our guest concerns. However, I believe this review might have been intended for another property. We are not a gated property and hotel is nestled off I-45 south and FM 1960. We are glad you stay at a Choice Hotel property. Flo Vega Assistant General Manager More 

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