I have stayed here several times. The place is older but the rooms are very clean. Just know that you are not staying a 4 star hotel. The van will pick you up promptly from the airport. After you check in, the van will drop you off anywhere you would like to grab a bite to eat. There is continental... more

We were stuck in Houston for two days due to flight delays. I called and 15 minutes later the hotel shuttle was picking us up. The driver was very, very nice and even took us to the mall and dropped us off the next day so we could shop and not have to sit in the room all day. Check... more

Story starts out the same: Plane delayed in Chicago, missed connection in Houston. This was the hotel that the airlinge helped us find. This is where the story is way different. After calling the hotel and giving them our reservation number, the van to pick us up was there within 15 minutes. The driver was very nice and told us... more

Despite all the complaints - many of them quite accurate - we should be able to find something positive. We found the transportation - to and from - to be prompt and equal to others. The check-in was fine - no different than other places, and friendly, despite what others have said. They even offered and drove us to a... more

It was awful, my sister and I needed a room together because we were both flying out the next morning. Our grandmother just passed away ok, we were both tired & from traveling from two different states. The guy behind the counter tells us with your coupon you only get one bed & that it was outside. Ok ....we both... more

Flight was canceled due to weather so made a reservation at another hotel who overbooked. After calling every other hotel in the area, they sent me to the Woodley who had the only rooms available. Now I know why -- what a dump! Room smelled, airconditioners were loud and did not seem to dehumidify. Bedsheets were the thinnest I have... more

I can certainly add to the complaints regarding this hotel which seems to be frequently recommended by airlines to unsuspecting passengers who are misfortunate enough to miss connecting flights. The airlines act as if the $55.00 rate charged is a "big discount". It is the absolute worst place I have ever seen. The front desk staff is surly, takes forever... more

Never had I stayed in such a bad place. I missed my conection flight after a LONG delay due to some failures on the plane to Huston. So the airline got us a reservation here. The front desk took forever to get me checked in. My surprise to see the worst hotel room ever. I never got to turn off... more

After being stranded in Houston Texas for one night due to engine problems with Delta Air Lines and missing our connecting flight we got a measly $40.00 Hotel Voucher for this so called Suites! We waited out in the freezing cold for their so called shuttle service from the Air Port to the Hotel for 45min. (it never arrived!) Lastly,... more