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All 452 Houston hotels

Crowne Plaza Suites Houston - Near Sugar Land

3.5 of 5 Hotel   |   9090 Southwest Freeway, Houston, TX 77074
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Ranked #43 of 452 Hotels in Houston
A recent review
5 of 5 stars reviewed 2 days ago
Reyna G
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402 reviews from our community

Traveler rating
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    13
    12
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103
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was very helpful and friendly they assisted me with all of my needs and the food is great. I have stayed at this hotel multiple times and I plan on returning to this hotel soon. The balconies are also a great feature to their spacious rooms.

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Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had a wonderful stay at your hotel. Throughout our years of traveling, we had never been as comfortable and safe as we felt this time around. The staff were excellent and the food was just on the money. Very clean and everything we needed was there and in good condition. Thank you.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I enjoyed my stay at this hotel. The suite was really nice to the point I did not want to leave the room. Great location! Everyone was friendly. I felt so welcomed as soon as I stepped into the hotel. I definitely will be staying there again !

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel often. To many trips to Hawaii and every northeastern state. This was one of our best trips. this was a trip to see my son and grands. Well just so you know we had a blast. The pool was a good size and clean. Rooms were nicely furniture. Beyond expectations was the restaurant service. The face of which... More

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for your kind comments. We are glad to hear you enjoyed your stay with us. We will be happy to share your comments with our entire staff especially Nelson our restaraurant and our Night Managers. We hope to see you again on your next visit to Houston. Front Office Manager Kareem S. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I love this location! The rooms are very nice and clean!!! It really was wonderful staying in the suites! The all you can eat breakfast was good as we'll! I love this hotel and this is the only crown plaza that I stay at in houston!

Was this review helpful? Yes
HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for your feedback. We are very happy you enjoyed your stay with us. We hope to serve you again in the near future. Front Office Manager Kareem S. More

Sulphur, Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed here numerous times when we are here for Dr. visits are fun. We have never had a bad experience. We like it so much that we also spend our Anniversary at this location. The rooms are very spacious and the beds are amazingly comfortable. We are always greeted with a warm and caring smile.... More

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for you kind comments. We are thrilled to hear about such an enjoyable experience at our hotel. We are honored to host such a memorable event as your anniversary! Thank you and we hope to see you again in the near future. Front Office Manager Kareem S. More

Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel and very friendly staff, but far far away from the city center. Around 20-25 minutes on highway with car. Very big and clean rooms. I would recommend that you hire a car. Bus in that area is not an option.

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your comments with us of your most recent stay. We are happy to see you enjoyed our hotel. Our hotel does offer complimentary shuttle within a 10mile radius which includes the popular Galleria Mall and numerous restaurants in the Houston area. We hope to see you again on your next visit to Houston. Front Office Manager... More

Abuja, Nigeria
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located on the road but you cut out all the noise from the road the moment you enter the building. Also, open plan style of building does not make it noisy once you enter your room and shut your door. The room has a siting room separate from the bedroom, there is a dining area with a... More

Was this review helpful? Yes 1
HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you very much for you kind comments of our hotel. We are so pleased to hear of your great experience with us. We will certainly share your comments with AJ,OJ, Ben and the ladies at the front desk. Your comments bring music to our ears. We look forward to serving you again in the near future. Front Office Manager... More

Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 19, 2014

I stayed in the hotel for three weeks. The room was comfortable, and it wasn't noisy despite to be located in the front of the road. The full cleaning service was only two days at week, and maybe for me this is one the details that I did n´t like about this hotel. The restaurant and the bar had a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Maru C, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this... More

Fort Myers, Florida
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 12, 2014

Stayed here during a road trip as my dad is a news reporter and speaks around the country and also traveled with some other family members....we checked in to find a similar look like Embassy Suite hotels with the exterior in the interior corridor thing.The staff was helpful and kind,when we go to the room it was clean though very... More

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Freeway, Houston, TX 77074
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza

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