We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 447 Houston hotels

Crowne Plaza Suites Houston - Near Sugar Land

3.5 of 5 Hotel   |   9090 Southwest Freeway, Houston, TX 77074
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Suites Houston - Near Sugar Land to your Saves list
Crowne Plaza Suites Houston - Near Sugar Land
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
89%
Ranked #17 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Elmer&Lizette Gulpen, The Netherlands
Write a Review

359 people have reviewed this hotel

Traveler rating
    260
    60
    16
    12
    11
See reviews for
92
52
39
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Gulpen, The Netherlands
Top Contributor
106 reviews 106 reviews
93 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The first thing we noticed is the friendliness. From front desk to housekeeping, everyone is doing their best to make you happy. This is how a hotel should be run. The rooms are huge and clean. You will get a separate living room with a desk and a big bedroom. The price is reasonable and since it is only 5... More

Was this review helpful? Yes 2
Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my second stay at the hotel due to issues around my house. The reception area was very clean and the agents took care of you as if you were at home. The food was very well prepared and the rooms were always exceptionally clean. I've always enjoyed my stays when I've had to stay. Looking for a mini... More

Was this review helpful? Yes 1
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If your searching for a hotel that offers a home away from home. Then you must stay at the Crowne Plaza Hotel - Sugarland! When you enter the door, there's a and grand beautiful view. Not to mention, the customer service at the front desk. The staff was so professional and knowledgeable of the area & all the right places... More

Was this review helpful? Yes 3
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for your great comments of your recent stay at the Crown Plaza suites Houston near Sugar land. I will definitely let my entire team know what a great job they did. We look forward to seeing you in April, I would definitely recommend you to take advantage of our indoor heated pool and jacuzzi. We hope to become... More

Pearland, Texas
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I very much enjoyed my stay at the Crowne Plaza. The staff is very helpful and welcoming. There was a mix up with my reservation because Expedia did not do their part ( a first for me) but the staff at the Crown did not hesitate to go above and beyond to make sure my son and I were treated... More

Was this review helpful? Yes 4
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Latisha, Thank you so much for your kind words. I am glad to see that you've enjoyed your stay at the Crowne Plaza Suites Houston near Sugar land. I will be more then happy to let my entire team know what a great job they all have done. Next time you're here I would love for you try our... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2014

Great hotel !! We enjoyed the indoor pool, and the separate room for the kids. The best layout of a room with everything you might need. Cons: you can hear the highway traffic. Great comfortable beds, we will defiantly return. Thanks for the great stay!

Was this review helpful? Yes 3
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for your kind comments of your most recent stay at the Crowne Plaza Suites Houston near Sugarland. We are vey pleased to hear you enjoyed your stay with us. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem S. More

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 9, 2014

We spent one Friday night at the Crowne Plaza. The hotel was nice enough, if a little old. Our room opened up toward the freeway, though, and despite the noise dampening attachments on the window, the freeway noise was considerable and lasted throughout the night. We turned the fan all night long, which allowed us to sleep fine. We had... More

Was this review helpful? Yes
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We thank you for your feedback of our hotel. We apoloogize for the confusion and inconvenience you were caused with the hot buffet breakfast during your stay. We can assure you this is the exception rather than the rule. We have taken this opportunity to share your comments with our front desk team to better serve our valued guests. We... More

Austin, TX
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 8, 2014

We chose this hotel 1) because of the Trip Advisor reviews, and 2) because it is close to where we needed to be. We were not disappointed. The hotel is nicely done, very clean. It is also next door to a Olive Garden restaurant, which makes it easy to eat if you don't want to eat in the hotel restaurant.... More

Was this review helpful? Yes 4
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your comments of your most recent stay with us. We value each and every guest comment. We are very pleaased to hear you were satisfiec with you stay. We will hare your kind words with our hotel team. We hope to see you again on a future visit. Sincerely, Front Office Manager Kareem S. More

Odessa, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

The staff at this crown plaza was great from the time I check in to the time that I checked out. everyone was super nice and willing to help with anything I needed. the room was very quiet on the inside and there was security there even if you didn't think so. I had a nice stay there this is... More

Was this review helpful? Yes 3
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We are glad you to hear you enjoyed your stay at the Crowne Plaza Suites Houston near Sugarland. Thank you for adding your comments of your most recent stay. . We will see you soon on your next visit. Sincerely, Front Office Manager Kareem S. More

Chula Vista, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2014

First of all, this hotel is very well situated in Houston, with easy access to and from a highway, and right next door to two wonderful and well known restaurants, with nearby stores in every direction. Parking is ample, easy, and free, with quick access to the main building from different secured spots. Besides the bedroom being large and comfortable,... More

Was this review helpful? Yes 4
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for you comments of your most recent stay at the Crowne Plaza Suites Houston near Sugarland. We are proud to hear you enjoyed your stay with us. It certainly brings music to our ears. We hope to see you again in the near future on your next visit. Sincerely, Front Office Manager Kareem S. More

San Antonio, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2014

Me and my partner stay in Houston quit often. We often travel with our Boxer of 2yrs, and often stay in different Hotels in the area. Recently, we discovered the Crowne Plaza near Sugarland, and were extremely satisfied with the guest services and staff. One in particular, Jonathon, delivered room service the evening we checked in, and was our waiter... More

Was this review helpful? Yes 4
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for such kind comments about your mot recent stay at the Crowne Plaza Suites Houston near Sugarland. We are pleased to hear you enjoyed your stay. We will absolutely share Jonathan's oustanding service with the entire Hotel staff. We hope to see you again on your next visit. Sincerely, Front Office Manager Kareem S. More

Been to Crowne Plaza Suites Houston - Near Sugar Land? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Suites Houston Southwest Hotel
Crowne Plaza Houston
Houston Crowne Plaza
Address: 9090 Southwest Freeway, Houston, TX 77074
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Houston
#17 Romantic Hotel in Houston
#23 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two 32” flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Agoda, Asiatravel.com Holdings, Priceline, Hotels.com and Venere so you can book your Crowne Plaza Suites Houston - Near Sugar Land reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Crowne Plaza Suites Houston - Near Sugar Land, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.