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Crowne Plaza Suites Houston - Near Sugar Land

3.5 of 5 9090 Southwest Freeway, Houston, TX 77074
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Crowne Plaza Suites Houston - Near Sugar Land
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Crowne Plaza Suites Houston - Near Sugar Land
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421 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abuja, Nigeria
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

With its location on the freeway, it is very accessible. Has good amenities to make ones stay okay. The food, especially the breakfast, is wonderful and generously priced. Add the fantastic front desk staff, plus well-kept and clean rooms, you are bound to enjoy your stay. However, I wish the carpets will be changed when next I visit, as I... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you so much for taking the time to share your review with us, we truly appreciate your feedback. It is wonderful to hear that you enjoyed our breakfast buffet as well as close proximity to the best the area has to offer. Our front desk staff works hard to provide each guest with an exceptional experience, and we thank... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

The CPA firm that I work with had an annual strategy meeting at the Crowne Plaza Hotel and the room was just perfect for a meeting such as this. The projection screens were large and the room, Plaza Number 2, had very interesting art on the wall that would not be offensive to anyone of any religious group. The staff... More

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your review with us. We are glad you enjoyed your stay and our staff. We will be sure to share your comments with our entire team. We hope to see you soon on your next visit. Front Office Manager Kareem S. More

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I am a very frequent business visitor to Houston, and have stayed at this hotel several times. I am extremely pleased with their attention to details, particularly for the business traveler. The Executive (8th) floor is particularly noteworthy since it is not available to leisure visitors with kids.... Room lay-out/ decor, amenities (down to the last details) are well thought... More

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for the feedback regarding your most recent stay with us. We have a very dedicated team here to ensure every guests needs are met. We look forward to serving you in the near future. Front Office Manager Kareem S. More

Clarksville, Maryland
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

It was probably the location that killed this place for me as well as the lack of a decent restaurant. My room was fine, not spectacular but fine. The hotel is just old and needs a face lift. I was here on business so it was a quick in and out trip but I would never stay here again

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your feedback with us. It is regrettable that you did not find our hotel to your satisfaction. Our staff work diligently to provide our valued guests the most enjoyable experience possible. We hope to have another opportunity to exceed your expectations in the future. Front Office Manager Kareem S. More

1 review
5 of 5 stars Reviewed 3 weeks ago

We were in Houston for a job interview and had to bring our dog. Even though she was over their stated weight limit they allowed her in. The room was wonderful! Breakfast was free due to coupons given to us at check in and it too was great! The staff were all very nice and helpful. Would definitely recommend this... More

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HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your kind comments of our hotel. We are glad to see that we met your expectations and hope to serve you again soon! Front Office Manager Kareem S. More

Falkirk, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The best breakfast in Houston - a good starting point if like me you prefer to stoke up in the morning and gradually minimise food intake towards the end of the day. I've stayed here on and off for periods of up to 6 days over the last 2 years. The rooms are big and spacious with a seaparate lounge... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing your experience! We're glad to hear you enjoyed your breakfast and our spacious rooms. We hope to see you again soon! Safe travels ~ More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Crowne Plaza on a recent business trip to Houston. We required multiple rooms an additional meeting room for new hire on boarding and training with capability to feed a large crew on site. The service was good and extreme value including meals. The Sales Manager Robert and Banquet manager, Ruthie were both rock stars. This was... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for taking the time to leave a review! We were honored to host you and your business meeting, and we are so happy the event went over smoothly! Robert and Ruthie are valued members of our team and we will be sure to pass along your compliments! We know how stressful planning an event can be, so we... More

Dallas, Texas, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel may not have a lot of modern flare, but it makes up for it. I was in town for a football game, and wanted to stay close to the stadium. This location was perfect. This staff was extremely pleasant, and the check went smoothly. This suites was large and could have easily slept 5 people, but there was... More

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HIG110, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you so much for leaving your review with us! We are delighted to hear you enjoyed your stay here at the Crowne Plaza Suites Houston! There is no better feeling than relaxing in the hot tub, and we are glad we could help you unwind! We are sorry to hear you were disappointed with our breakfast spread; we assure... More

Denver, Colorado
1 review
5 of 5 stars Reviewed October 20, 2014

we stayed one week with family and had a great time! Staff was very professional and welcoming. Restaurant's food was EXCELLENT! I recommend this place very highly. Next time i am in Houston, only one place i am staying CROWNE PLAZA HOUSTON SUITES!

Was this review helpful? Yes
HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for choosing the Crowne Plaza Suites Houston near Sugar Land. We certainly thank you for such positive feedback of our team. Our mission is to exceed the guests expectations at every opportunity. We are happy to hear you received such great service. We are honored to become your hotel of choice when visiting Houston. We look forward to... More

Torreon, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014

The hotel is near restaurants and sports hoop. The rooms are big and the service is nice. They are a pet friendly place! The gym is small but has the required equipment. Food inside the hotel is quite good.

Was this review helpful? Yes
HIG110, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for sharing you comments of your stay at the Crowne Plaza Suites Houston near Sugar Land. We are glad to hear you enjoyed your stay with us. Chef Ernesto takes great pride in providing excellent dishes for our guests enjoyment and will be happy to hear your comments. We hope to serve you again in the near future.... More

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Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Freeway, Houston, TX 77074
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza

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