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Super 8 Hidalgo/McAllen Area

2.5 of 5
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2520 N 10th Street, Hidalgo, TX 78557
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Super 8 Hidalgo\/McAllen Area
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123 Reviews from our TripAdvisor Community

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Turku, Finland
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

I needed a place for a one night stay and this location was the cheapest in the area. Hotel amenities are average, but just enough for one short stay. Breakfast is so simple, that you will get mostly a coffee and a waffle.

Helpful?
Thank Roberto G
Napanee, Ontario
Level Contributor
202 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I are spending a few days in the area before proceeding to our holiday spot on South Padre Island and found this hotel online. Reviews on TripAdvisor looked good so I booked the hotel. What a nice hotel. Not much around the area but McAllen is not far away nor is Mexico. We were greeted by "Brian"... More 

Helpful?
Thank joecool42
BrianU2520, General Manager at Super 8 Hidalgo/McAllen Area, responded to this review

Dear Joecool42, thank you so much for the wonderful comments and description of your recent stay here at the Super 8 in Hidalgo, TX. I am very happy that you enjoyed your stay here and the staff and the amenities of our property. I do believe that your comments will help bring others to find this "gem" outside of McAllen.... More 

Mexico City
1 review
1 of 5 stars Reviewed 4 weeks ago

They charge almost the room price for "no show" I asked them if I could do late check out, they where supposed to call me back and let me know and never happened, they don't care for the guest they rather earn $50 bucks and lose clients instead of giving a solution to have happy customers

Review collected in partnership with Super 8

Helpful?
Thank MichelCastro
BrianU2520, General Manager at Super 8 Hidalgo/McAllen Area, responded to this review

Dear Michael Castro, thank you so much for sharing your comments and concerns with me online concerning your latest stay at our hotel. I do want you to know that we do strive to take great care of our customers and strive to accommodate a request as to the best of our ability. As I saw your reservation was booked... More 

Austin, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

the price its not good all depends of the pepole in charge they give you a diferent rate evry time fix that

Review collected in partnership with Super 8

Helpful?
Thank martef2016
BrianU2520, General Manager at Super 8 Hidalgo/McAllen Area, responded to this review

Dear marte2016, Thank you for your comments and feedback on how your stay was. I see from your comments about the price for our rooms seems to change. I can understand how that may seem to someone who stays on regular basis. In the hospitality industry though, changes in rates are very frequent depending on supply and demand. The rates... More 

37160
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016

the night of December 29, when I was checking the manager demanded $ 50 deposit, to which I replied that I had never asked for deposit, then told me that Mexicans if we were thieves and robbers and we stole towels and televisions of the rooms, I said I was wrong and I felt offended by his comments. I demand... More 

Review collected in partnership with Super 8

Helpful?
1 Thank Jose P
BrianU2520, General Manager at Super 8 Hidalgo/McAllen Area, responded to this review

Dear Jose P. Thank you for submitting your comments and concerns to Super 8 in Hidalgo, TX. We do take these comments serious and we do desire to do the very best in our guest satisfaction in our customer service and the facilities at the property. For night that you did arrive at our property, I do recall your reservation... More 

Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

I was very pleasantly surprised to find a GM of this high caliber at a super 8. Brian Urich was extremely helpful, outgoing and had a very positive attitude each time we saw him on the property. He always spoke to us by name and always was smiling and helpful. I will definitely be returning to this property each time... More 

Helpful?
Thank dcomputerguy61
BrianU2520, General Manager at Super 8 Hidalgo/McAllen Area, responded to this review

Dear doomputerguy61, Thank you so much for the wonderful comments on the review that you took time to send. I am so grateful and thankful that the service and friendliness of hospitality shown to you will be always increasing here at this Super 8 in Hidalgo for a long time. We want all who stay feel like they are like... More 

Dallas, United States
2 reviews
3 of 5 stars Reviewed December 7, 2015

The people at the front desk were very nice but once you walk in your room, you were welcome by a nasty black stain on love seat. I was scare to sit on anything or even walk on the floor bare footed. However the room was pleasant and I love the restroom.

Review collected in partnership with Super 8

Helpful?
Thank Mia P
Questions? Get answers from hotel staff and past guests. Ask a question

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