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Holiday Inn Express Hotel & Suites Henderson-Traffic Star

Certificate of Excellence
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300 North Kilgore Drive, Henderson, TX 75652
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Holiday Inn Express Hotel & Suites Henderson-Traffic Star
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Holiday Inn Express Hotel & Suites Henderson-Traffic Star
Holiday Inn Express Hotel & Suites Henderson-Traffic Star
Holiday Inn Express Hotel & Suites Henderson-Traffic Star
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79 reviews from our community

Traveler rating
    60
    11
    7
    1
    0
See reviews for
25
7
2
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Waco, TX
Senior Contributor
30 reviews 30 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2015

I was very impressed with this hotel. The rooms were large and comfortable but there were 2 things that made the experience negative 1. AT&T and Sprint phones do not get a signal in the building. There was a flash flood outside and I had to stay outside and scream over the rain to make a phone call because I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

Dear GBarnett8914, Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are glad to hear you were impressed with our hotel and found the rooms comfortable. However, we regret, letting you down on some... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

The only con I have is that there are really no English speaking housekeepers. I needed to communicate with them and they got a woman who only knew limited English. Places like this needs employees who can communicate with customers.

Was this review helpful? Yes 1
Boyd, Texas
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 22, 2015

Recently I had to attend some training in Henderson and was reserved a room at the Holiday Inn. The staff were very cordial and accommodating during my two day stay. The room was very clean and organized. There was a mini fridge inside the room as well. Breakfast was a very pleasant surprise as it was good for what I... More 

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sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We look forward to having you again when in this... More 

Arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

My children and I regularly stay at this hotel when we are visiting family in the area. I have always had good experiences here. The staff is friendly. We always check in and out quickly. The breakfast is great and always well stocked. The rooms are very clean and comfortable. The ceilings are high. The room, as well as the... More 

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sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. It's always a pleasure to hear our staff go above and beyond to make our guest stay a... More 

Kenai, Alaska
Top Contributor
117 reviews 117 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

We're traveling with a dog so our experiences can be varied. This was a good experience and what one would normally expect at a Holiday Inn Express. We are happy to see that the breakfast now has healthy alternative choices--nonfat Greek yogurt, lots of fruit, turkey sausage, non-fat milk.

Was this review helpful? Yes
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. We look forward to seeing you again on your next visit to Henderson. More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed November 14, 2014

I'm not going to complain too much because the overall experience was nice but we did have one incident. We went for my grandmother's funeral. The rooms were reserved in advance. Our party (9 different rooms worth) showed up at different times and days. When we arrived just before midnight Thursday night we were told there were no more rooms.... More 

Was this review helpful? Yes
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. Its always a pleasure to hear from our. Its comments such as yours that help us provide a consistently clean, comfortable and courteous place for our guest to stay. We look forward to seeing you again... More 

Baton Rouge, Louisiana
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 9, 2014

We were in town for a funeral this weekend and decided to stay here. Upon arriving our check in was speedy and the front desk attendant was knowledgeable of our requests and questions. We went to our room and found that there were not enough towels to accommodate our family. I called the front desk the following morning to request... More 

Was this review helpful? Yes 1
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

We appreciate you contacting us regarding your recent stay. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another... More 

Grapevine, Texas
2 reviews
5 of 5 stars Reviewed November 8, 2014

I travel a lot, as do so many others , and I can tell you that in many of the Hotels I stay in, I receive very non personal, but friendly service. From the first time I walked into this HIE in Henderson, on July 28 2014 , I have felt like part of the family. The employees seem to... More 

Was this review helpful? Yes
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review

We appreciate you taking time from your schedule to let us know about your recent stay at Holiday Inn Express and Suites of Henderson. Its always a pleasure to hear our staff have gone above and beyond to make our guest stay enjoyable as well as to provide a consistently clean, comfortable and courteous place for our guest to stay.... More 

Huntsville, Texas
Top Contributor
74 reviews 74 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 17, 2014

This Holiday Inn Express was a nice place to stay. We have stayed here many times in the past for business and the hotel has always held a high level of professionalism. The environment has always been comfortable and secured. The rooms were clean and quiet. Breakfast is good with a nice selection.

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2014

I loved everything about this hotel!!! Staff was very nice and helpful as far as letting us know of nearby attractions to enjoy. Hotel is clean and very well maintained. Breakfast is great, fresh and healthy items are available.

Was this review helpful? Yes
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