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All 5 Henderson hotels

BEST WESTERN Inn of Henderson

2.0 of 5 Hotel   |   1500 Highway 259 South, Henderson, TX 75654-670
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Ranked #3 of 5 Hotels in Henderson
A recent review
4 of 5 stars Reviewed August 11, 2014
txfrmgrl Texas
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34 reviews from our community

Traveler rating
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    4
    6
    6
See reviews for
7
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed September 15, 2014

Room outdated smelled bugs scattered when I turned on the lights, the front counter at check in reeked like cigarette smoked. All the carpets had mud from boots in them. I di not stay I checked out and asked for a refund. The gal at check out was very friendly though and did not give me any trouble.

Review collected in partnership with Best Western

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shl20448, General Manager at BEST WESTERN Inn of Henderson, responded to this review

Both rooms were checked and neither had any insects. More

Stockton, California
Top Contributor
68 reviews 68 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed September 1, 2014 via mobile

While on family business we stayed at this facility for 2 nights. The hotel showed years of ware and could use major up dating. Once in our room it had a very strong smoking smell for a nonsmoking room. The rooms are small and cable TV channels had poor reception. There is no elevator so bags had to be taken... More

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shl20448, General Manager at BEST WESTERN Inn of Henderson, responded to this review

I'm sorry we did not meet your expectations. More

okc, United States
1 review
1 of 5 stars Reviewed August 16, 2014

Small rooms; found pills on bathroom floor; hotel pool is old and cracked; restaurant food horrible; bar cannot make a decent drink. breakfast area was clean, but the fruit was VERY old and decaying; bread products looked old and dry; juice which I did try was past it's use date. would not stay there again for any reason.

Review collected in partnership with Best Western

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shl20448, General Manager at BEST WESTERN Inn of Henderson, responded to this review
Google Translation

I apologize for your experience. More

Texas
Top Contributor
81 reviews 81 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed 2 nights for a convention in Henderson and will certainly use this place next year. The price was good, room very clean, bed comfortable and breakfast was yummy. It is an older property with outside doors and was very nice to just back the car up and unload. We felt safe there... no problem at all. I like... More

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shl20448, General Manager at BEST WESTERN Inn of Henderson, responded to this review

Thank you for your great review! We look forward to having you back next year. More

Clinton, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 6, 2014

Was happy to only have to carry my things to the outside door, but it wouldn't open. Had to go around and be berated by a woman who said "You musta locked the deadbolt!" Then had to walk forever to get ice/talk to front desk. Confusing signs. No big deal. I was just VERY tired.

Review collected in partnership with Best Western

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shl20448, Manager at BEST WESTERN Inn of Henderson, responded to this review

We apologize for the confusion and will continue staff training. More

Breaux Bridge, United States
1 review
3 of 5 stars Reviewed June 23, 2014

overall conditions good / don't take a room in the back / it faces the setting sun and hot in the summer time / the bar had cold beer and good help except for one waitress / the hotel staff were great / the bed comfortable /

Review collected in partnership with Best Western

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shl20448, Manager at BEST WESTERN Inn of Henderson, responded to this review

We're glad to hear that you enjoyed your overall stay with us. I will have a talk with our bar staff to make sure that the next time you will have exceptional service. More

Henderson, United States
1 review
5 of 5 stars Reviewed June 6, 2014

I had to stay here in a pinch and will definitely stay here again when need be. I felt the hotel was nice and secure. I was extremely pleased with the locks on the outside doors to enter the rooming areas. As a woman who travels alone with small children, security and safety is an important issue for me.

Review collected in partnership with Best Western

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shl20448, Manager at BEST WESTERN Inn of Henderson, responded to this review

We're very pleased you felt secure with your stay at our hotel. We look forward to serving you again soon!. More

Fort Worth, Texas, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2014

We spent the night here, and it was nice and quiet. They had a decent selection of breakfast food, which was nice. There was a large pool, although I didn't have time for it. I wanted to! I would recommend staying here, as it was far from any highway noise.

Review collected in partnership with Best Western

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shl20448, Manager at BEST WESTERN Inn of Henderson, responded to this review

Thank you for your feedback and we hope to have you back to try our pool! More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 14, 2014 via mobile

On April 11,2014 at 11pm, I received a pounding on my hotel door. Imagine my surprise to find a woman who states she is the owner of the hotel. I believe she addressed herself as Susan. I have a five month old daughter who was being very difficult getting down to sleep. I had asked for a first floor room... More

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shl20448, Manager at BEST WESTERN Inn of Henderson, responded to this review

I apologize for your experience but there seems to be some miss communication. There were several phone calls to the front desk regarding a crying infant. We were told by one guest who called multiple times that she would call the police because she felt the child was being neglected or left alone in the room. The owner may have... More

Fort worth, United States
1 review
5 of 5 stars Reviewed April 14, 2014

I had a mix up in the reservation process and when I tried to check in my reservation had been made for the previous weekend & I was listed as a no show. They honored my reservation anyway and didn't make me pay for a room again. I was extremely pleased and happy with their customer service.

Review collected in partnership with Best Western

Was this review helpful? Yes
shl20448, Manager at BEST WESTERN Inn of Henderson, responded to this review

We're very happy to have been able to accommodate you and your group. We hope to see you again next time! More

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Additional Information about BEST WESTERN Inn of Henderson

Address: 1500 Highway 259 South, Henderson, TX 75654-670
Phone Number:
Location: United States > Texas > Henderson
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn of Henderson 2*
Number of rooms: 77
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Also Known As:
Best Western Henderson
Henderson Best Western

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