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All 17 Harlingen hotels

Country Inn & Suites By Carlson, Harlingen

2.5 of 5 Hotel   |   3825 South Expressway 83, Harlingen, TX 78550
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Ranked #7 of 17 hotels in Harlingen
A recent review
3 of 5 stars reviewed 5 days ago
Andymash
  • Reviews (88)
  • Photos (18)
  • Amenities
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  • Room tips (11)
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88 people have reviewed this hotel

Traveler rating
    42
    23
    11
    8
    4
See reviews for
23
9
12
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Front staff very helpful. there was a young man there call Rey who did everything to make guests comfortable but I believe he may need help.The rooms settings are good especially the suite which has separate room from the bedroom for those travelling with kids. The hotel needs updating with new carpet and there were some dusty spots in the... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We've stayed before with no problems. Now with new owners I guess they try to make up for difference when you get discounts. First the room towels were a little dingy but not too bad. Same for pool towels with one having a unwashable smear. Two days now and I found out they are CHARGING for damages. $70 dollars worth.... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

In the morning as I was piling up my food to take to the room for my sleeping family the owner made came out and made huge deal about taking food out of the room infront of everyone and it was apparent they were as uncomfortable with the situation as I was. Tell me this- What hotel doesn't let you... More

Was this review helpful? Yes
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Harlingen, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We apologize for the way you were treated at breakfast. To discuss your concern further, please contact Corporate Customer Care. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

wi fi slow... overflowing toliet..the cookies used to be BIG...now they are bite size....pool fulll of sand owner not accommodating. me and my children experienced a voilent Jerry Springer event at pool area..I had to send my kids back to room and be a witnesses for police..and owner said sorry not my fault... waa a horrible experience...I would expect they... More

Was this review helpful? Yes 2
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Harlingen, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites Harlingen, TX and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact Corporate Customer Care. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room smelled of smoke and had no rollout beds available. Not worth the price at all. This hotel needs serious upgrading if they want to continue to stay open! Bathroom was small and AC not working properly.

Was this review helpful? Yes 2
Noel G, General Manager at Country Inn & Suites By Carlson, Harlingen, responded to this review

Dear Andrea, On behalf of our entire staff here at Country Inns & Suites in Harlingen, TX, I would like to apologize for the inconveniences you had experienced while visiting our hotel. I have discussed your concerns with the owner and my management team and I ensure you we are working diligently on these issues to ensure a similar situation... More

stratford upon avon
Top Contributor
71 reviews 71 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

We had originally booked in for 3 nights, however because we left south padre island after only one night, we arrived at the country inn 2 days early. Spoke to Noël Garza the front desk manager, he couldn't have been more helpful and booked us in for the extra 2 nights. We have stopped at Country Inns previously but this... More

Was this review helpful? Yes 2
David M, General Manager at Country Inn & Suites By Carlson, Harlingen, responded to this review

Thank you for your review and kind words about our staff. They are all great! We are glad that you were comfortable and enjoyed your stay. We hope to see you soon! More

Welland, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2014

Stayed at the Country Inn & Suites in Harlingen for 4 nights, oops 5 nights. A flight cancelation caused the 5th night. The room was very spacious and the mini fridge, microwave and coffee maker were handy. My room was also a little dated and in need of a good rug cleaning and fine tune scrubbing. However, all the employees... More

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 21, 2014

My wife and I stayed here for two nights while we attended to family business. The room was clean and spacious and the bed was very comfortable. The breakfast buffet was fairly standard with hot foods as well as the continental breakfast. We enjoyed snacking on the cookies and my wife enjoys using real dishes and cups instead of all... More

Was this review helpful? Yes 1
Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 17, 2014

I stayed here with my Girlfriend on a recent trip to Nuevo Progreso. It was a decent property for the price. The rooms and overall property were clean, and the front desk clerk was both friendly and helpful in helping us find a place for dinner.

Was this review helpful? Yes 1
Monterrey, Mexico
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 16, 2013

I had been in this hotel several times before with family, and found it was great, but this actual stay is a complete hazard. I was welcomed to the hotel in the best way possible by a gentleman. I told him one of my daughters had invited some friends and I needed an roll away bed. He kindly offered to... More

Was this review helpful? Yes 4
silvestro1, General Manager at Country Inn & Suites By Carlson, Harlingen, responded to this review

I apologize for the disappointing service you received from a member of our staff. Our team works hard to make sure our guests are comfortable and receive our best service. I apologize in the way your issue was handled , our front desk clerk was following hotel policy . Perhaps she could have been more tactful in the way she... More

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Additional Information about Country Inn & Suites By Carlson, Harlingen

Address: 3825 South Expressway 83, Harlingen, TX 78550
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Harlingen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Harlingen 2.5*
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Also Known As:
Country Inn Harlingen
Harlingen Country Inn

18 photos of this hotel

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Pool/beach area (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
65

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